2020 VOLKSWAGEN ID.4 Owner´s Manual

Treat the vehicle with liquid hard wax every
three months after washing and remo
ving
dust. Only use clean, soft microfibre cloths to
apply the wax. Do not use hot wax, even in
car washes.
Further information:

Textiles, microfibre cloth and leatherette
Remo
ve any dirt with Volkswagen Genuine
Interior Cleaning Agent (000 096 301). Never
treat materials with leather care agents, sol-
vents, wax polish, shoe cream, stain removers
or similar substances.
Further information:

Seat belts
Carefully pull the seat belt right out and lea
ve
it out

Accessories, modifica-
tions, repairs and renewal
of parts
Accessories and parts
V olkswagen recommends that you seek ad-
vice from a Volkswagen dealership before
purchasing accessories, replacement parts or
service fluids, for example if the vehicle is to
be retrofitted with accessories or if parts
have to be renewed. Volkswagen dealerships
can recommend accessories, parts and serv-
ice fluids suitable for your requirements. They
can also answer any questions you might
have regarding official regulations.
Volkswagen recommends that you use only
approved Volkswagen accessories and Volks-
wagen Genuine Parts

Customers in Europe, Asia, Australia, Africa,
Central and South America:
Please contact a V
olkswagen dealership or
qualified workshop or register on the erWin
online portal (electronic repair and workshop
information):
https://erwin.volkswagen.de
Customers in North America and Canada:
To order printed service information please
contact:
Volkswagen Technical Literature Ordering
Center
literature.vw.com
You can also register online in the erWin in-
ternet portal:
https://erwin.vw.com
Vehicles with special auxiliary equipment or
body parts
Auxiliary equipment and second stage manu-
facturers must ensure that the equipment
and bodies (conversions) adhere to the stipu-
lated environmental laws and regulations,
particularly the EU directive 2000/53/EC con-
cerning end-of-life vehicles and EU directive
2003/11/EC concerning the restriction on the
marketing and use of certain dangerous sub-
stances and preparations.
The vehicle owner must keep all assembly
documentation for these conversions and
pass it on to the scrapping company upon ve-
hicle handover if the vehicle is scrapped. This
is intended to facilitate environmentally re-
sponsible disposal for all vehicles, including
refitted vehicles.
Windscreen repairs
To function properly, some items of equip-
ment require an electrical or electronic mod-
ule, which is located on the inside of the
windscreen near the interior mirror. If the
windscreen has been damaged in the viewing
field of the electrical or electronic module,
e.g. by stone impact, the windscreen must be
replaced. Repairing the crack can lead to mal-
function or functional faults in the equip-
ment. After changing the windscreen, the camera
and sensors must be adjusted and calibrated
by a qualified workshop.
Impairment or damage to sensors and cam-
eras
Incorrectly perf
ormed repairs, structural
changes to the vehicle, e.g. lowering the sus-
pension, retrofitted add-on parts or changes
to the trim can lead to sensors and cameras
being displaced or damaged. This can also be
caused by collisions when parking, or also
even by minor damage such as stone impacts
on the windscreen.
The area in front of and around the sensors
and cameras must not be covered by stickers,
additional headlights, trim frames for number
plates or similar. Observe the position of sen-
sors and cameras on the vehicle

WARNING
Unsuitable spare parts and accessories, in-
correctly carried out work, modifications
and repairs can lead to damage to the v
ehi-
cle and cause accidents and serious injuries.
x Volkswagen strongly recommends that
you use only approved Volkswagen ac-
cessories and Volkswagen Genuine
Parts

WARNING
Modifications to the vehicle

Customer information
Warranty Volkswagen dealership war-
ranty
V
olkswagen dealerships guarantee that the
vehicles they sell are free from defects. The
dealerships are also responsible for handling
warranty claims.
Please refer to your sales contract or contact
your Volkswagen dealership for details of the
warranty and guarantee conditions. Warranty for the paintwork
and body
V

olkswagen dealerships provide a warranty
on the paintwork and body of all vehicles
purchased from them.
In addition to the warranty conditions for
factory-new Volkswagen vehicles (as detailed
in the purchase contract), the Volkswagen
dealer guarantees that the body of any vehi-
cles it sells will not be affected by paint im-
perfections or corrosion perforation for
a specified period: