Page 585 of 608
585
9
For owners
■GAWR and GVWR
*:The model code is indicated on the Certification Label. (P. 5 3 5)
Model code*GAWRGVWRFrontRear
Except GRN310L-PRTSHA/
GRN310L-PRTLHA
2940 lb.
(1335 kg)
3280 lb.
(1490 kg)5600 lb.
(2545 kg)
GRN310L-PRTSHA/
GRN310L-PRTLHA
3050 lb.
(1385 kg)
Page 586 of 608
Page 587 of 608
587
Index
What to do if... (Troubleshooting) .................... 588
Alphabetical index ..................... 592
For details of equipment related to the audio/navigation system ,
refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
Page 588 of 608

588What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine mechanical keys
can be made by your Toyota dealer. ( P. 115)
●If you lose your keys or electronic keys, the risk of vehicle t heft increases
significantly. Contact your Toyota dealer immediately. ( P. 118)
●Is the key battery weak or depleted? (P. 443)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 205)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 134)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 123)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opene d (Double Cab models only)
Page 589 of 608

589What to do if... (Troubleshooting)
●Vehicles with an automatic transmission:
Is the shift lever in P? (P. 201)
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? ( P. 201)
●Is the battery discharged? (P. 523)
●Did you press the engine switch while firmly depressing the bra ke pedal?
( P. 204)
●Is the shift lever in P? ( P. 207)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 132)
●Is the steering wheel unlocked? (P. 207)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 521)
●Is the battery discharged? (P. 523)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake p edal with the
engine switch in the “ON” position. ( P. 213)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake p edal with the
engine switch in IGNITION ON mode. ( P. 213)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with an automatic transmission)
Page 590 of 608

590What to do if... (Troubleshooting)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. ( P. 202)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 207)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 156)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a peri od of
time. ( P. 206)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (P. 476)
●The parking brake indicator is on
Is the parking brake released? ( P. 218)
Depending on the situation, other types of warning buzzer may also sound.
( P. 476, 489)
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. ( P. 482)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is turned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
A warning buzzer sounds w hen leaving the vehicle
(vehicles with a smart key system)
Page 591 of 608
591What to do if... (Troubleshooting)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( P. 88)
●Vehicles without a smart key system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
●Vehicles with a smart key system:
To stop the alarm, turn the engine switch to IGNITION ON mode o r start
the engine.
●When a warning light turns on or a warning message or indicator is dis-
played, refer to P. 475, 482.
●Stop the vehicle in a safe place and replace the flat tire with the spare tire.
( P. 504)
●Try the procedure for when the vehicle becomes stuck in mud, di rt, or
snow. ( P. 529)
An alarm is activated and the horn sounds
(vehicles with an alarm)
A warning light turns on or a warning message or indicator
is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck
Page 592 of 608

592Alphabetical index
Alphabetical index
A/C .................................... 332, 338Air conditioning filter ............. 440
Automatic air conditioning system ......... ....................... 338
Manual air conditioning system ......... ....................... 332
ABS (Anti-lock Brake
System) .................................. 317 Function ................................ 317
Warning light ......................... 475
Warning message ................. 484
Active head restraints ............. 140
Active traction control ............ 306
Air conditioning filter .............. 440
Air conditioning system ............................ 332, 338
Air conditioning filter ............. 440
Automatic air conditioning system ......... ....................... 338
Manual air conditioning system ......... ....................... 332
Airbags ....................................... 36
Airbag operating conditions .... 43
Airbag precautions for your child ......................... 39
Airbag warning light .............. 475
Correct driving posture ........... 28
Curtain shield airbag operating conditions ............. 44
Curtain shield airbag precautions ........................... 40
Front passenger occupant classification syst em............. 48
General airbag precautions .... 39
Locations of airbags................ 36
Modification and disposal of airbags.............................. 42
Side airbag operating conditions ............................. 44
Side airbag precautions .......... 40 Side and curtain shield
airbags operating
conditions ............................. 44
Side and curtain shield airbags precautions .............. 40
SRS airbags ........................... 36
Alarm
Alarm ...................................... 88
Warning buzzer ............ 475, 482
Anchor brackets ........................ 58
Antennas
(smart key system) ............... 131
Anti-lock Brake System
(ABS) ...................................... 317 Function ................................ 317
Warning light......................... 475
Warning message................. 484
Assist grips .............................. 382
Audio remote control switches
*
Audio system*
AUTO LSD system................... 301
Automatic High Beam ............. 223
Automatic light control system.................................... 219
Automatic transmission Automatic transmission ........ 210
If the shift lever cannot be shifted from P ..................... 213
S mode ................................. 212
Power mode switch .............. 211
Auxiliary boxes ........................ 359
A