Page 465 of 608

465
7
When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the engine.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for
2 consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or more
or press briefly 3 times or more
Q
R
Page 466 of 608
4667-1. Essential information
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system:
Never attempt to remove the key, as doing so will lock the stee ring wheel.
Page 467 of 608

467
7
When trouble arises
7-1. Essential information
If the vehicle is trapped in rising water
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side windows, as well as the re ar window
can be shattered with an emergency hammer
* used for emergency escape.
However, an emergency hammer can not shatter the windshield as it is lam-
inated glass.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for
further information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.
Page 468 of 608
4687-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
From the front
Use a towing dolly under the rear
wheels.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
Page 469 of 608
4697-2. Steps to take in an emergency
7
When trouble arises
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flatbed truck, it should be tied down
at the locations shown in the illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flatbed truck
Ty p e AType B
FrontFront
Page 470 of 608

4707-2. Steps to take in an emergency
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergen cy
towing hook(s). This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Securely attach a cables or chains to the towing hook(s).
Take care not to damage the vehicle body.
Vehicles without a smart key system:
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON ” position.
Vehicles with a smart key system:
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITIO N ON mode.
4WD models: Put the front-wheel drive control switch in “2WD”.
Shift the shift lever to N and release the parking brake.
Vehicles with an automatic trans mission: When the shift lever can-
not be shifted. ( P. 213)
■While towing
If the engine is not running, the power assist for the brakes a nd steering will
not function, making steering and braking more difficult.
Emergency towing
Emergency towing procedure
1
Ty p e AType B
2
3
4
Page 471 of 608

4717-2. Steps to take in an emergency
7
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
■While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing hook(s), cables or chains. The tow-
ing hook(s), cables or chains may become damaged, broken debris may
hit people, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and ca nnot be
operated.
Page 472 of 608

4727-2. Steps to take in an emergency
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system:
Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system:
Do not tow the vehicle from the rear when the engine switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.