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Limited Warranty for Original Equipment
Passenger & Light Truck Tires
Limited Warranty for Original Equipment Toyo Tires
(Effective November 2011)
WHAT IS COVERED AND FOR HOW LONG?
This Limited Warranty covers all Toyo brand passenger car, light truck
and temporary spare tires installed as original equipment on vehicles
that are sold and used within the United States.
Eligible Tires
Your tires are covered under this Limited Warranty if all of the following
criteria are met:•
The tire was installed on your vehicle at the factory as an original
equipment part.
•
You are the original purchaser of the vehicle.
•
You purchased the vehicle after November 2011*.
•
You have always used the tires with this vehicle.
•
The tires have been used for normal street driving.
•
The vehicle has not been used for commercial service.
•
You properly maintained and used the tire (See “Tire Safety and
Maintenance Information” section below).
•
The tires are not subject to an exclusion (See “What is Not
Covered?” section below).
•
You fulfill the warranty claim procedure (See “How to Make a
Claim” section below).
Eligible Tires are covered under this Limited Warranty for a period of up
to 5 years from the date you purchased your new vehicle. Toyo Tires
will replace it with a comparable new Toyo brand tire in the manner
explained in the “What Toyo Tires Will Do” section below.
* Vehicles purchased before November 2011 may be covered by an
earlier warranty. See your Toyo Tires retailer or contact Toyo Tires for
more information.
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WHAT IS NOT COVERED?
This Limited Warranty does not cover the following categories
of claims:
Rapid Treadwear: Original equipment tires are not guaranteed to last a
specified number of miles.
Damage from road hazards (not limited to cuts, snags, bruises, impact
breaks, bulges, punctures, stone drills, chips, and scales), fire, theft,
or collision.
Conditions arising from improper tire/vehicle maintenance or use, not
limited to:
•
Irregular or excessive treadwear due to: Incorrect inflation;
overloading; vehicle misalignment; failure to rotate tires; and poor
or defective mechanical condition of brakes, shocks, and wheels;
or other factors attributable to the vehicle or wheel.
•
Any tire which has been run with low air pressure or while flat.
•
Damage due to abuse; vandalism; tire alteration; tire spinning;
racing; or other competitive activities.
•
Damage, corrosion, or deterioration from using oil-based
chemicals, water-based sealers, balancing substances, or
flammable gases.
•
Damage from improper use of tire chains.
Tires with the DOT identification number removed or rendered illegible.
Improper mounting, balancing or repair, not limited to: •
Improper tire mounting, or tire/wheel assembly imbalance.
•
Damage from incorrect mounting or dismounting of the tire,
incorrect wheel size, water or other material trapped inside the tire
during mounting, or failure to keep the tires balanced.
•
Damage resulting from improper repair materials or procedures.
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Failure to meet conditions of this Limited Warranty, not limited to:•
Any tire that is not an Eligible Tire.
•
Any tire for which mileage and tire rotation records are not
available or verifiable.
•
Any tire not presented and available for Toyo Tires’ inspection.
•
Any tire worn beyond the treadwear indicators (less than 2/32” of
remaining tread).
•
Uniformity issues after the first 25% of treadwear.
Temporary spare tires that are used at speeds over 50 miles per hour.
Nothing in this Limited Warranty is intended to be a representation that
tire failures cannot occur.
WHAT TOYO TIRES WILL DO
For every Eligible Tire, Toyo Tires will do the following:
Regular OE Tires 1.
If less than 25% Worn: Toyo Tires will replace, free of charge,
any Eligible Tire when the original usable tread is worn by 25% or
less, and within 5 years from the date you purchased the vehicle
new. If you cannot provide a copy of the new vehicle registration
or vehicle purchase receipt, the manufacture date of the tire, as
indicated by the tire DOT code, will be used instead to determine
if a tire is within the warranty period. Tire mounting and balancing
costs are covered by Toyo Tires. You are responsible for taxes
and all other costs, fees and expenses.
2.
If more than 25% Worn: Toyo Tires will replace any Eligible Tire
when the original usable tread is worn by more than 25%, and
within 5 years from the date you purchased the vehicle new. If you
cannot provide a copy of the new vehicle registration or vehicle
purchase receipt, the manufacture date of the tire, as indicated
by the tire DOT code, will be used instead to determine if a tire is
within the warranty period. You are responsible for the pro-
rated cost of a replacement tire, mounting and balancing
costs, taxes and all other costs, fees and expenses.
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Temporary Spare Tire1.
If less than 50% Worn: Toyo Tires will replace, free of charge,
any Eligible Tire when the original usable tread is worn by 50% or
less, and within 5 years from the date you purchased the vehicle
new. If you cannot provide a copy of the new vehicle registration
or vehicle purchase receipt, the manufacture date of the tire, as
indicated by the tire DOT code, will be used instead to determine
if the tire is within the warranty period. Tire mounting and
balancing costs are covered by Toyo Tires. You are responsible
for taxes and all other costs, fees and expenses.
2.
If more than 50% Worn: Toyo Tires will replace any Eligible Tire
when the original usable tread is worn by more than 50%, and
within 5 years from the date you purchased the vehicle new. If you
cannot provide a copy of the new vehicle registration or vehicle
purchase receipt, the manufacture date of the tire, as indicated
by the tire DOT code, will be used instead to determine if the
tire is within the warranty period. You are responsible for the
pro-rated cost of a replacement tire, mounting and balancing
costs, taxes and all other costs, fees and expenses.
The original usable tread is determined by measuring the depth on
the tread of an identical model of a new Toyo brand tire to the top of
the treadwear indicator bars (note: the original usable tread depth will
vary by tire model).
The prorated cost of a replacement tire is determined as follows:
[(Original usable tread worn) ÷ (Original usable tread)]x (Actual current dealer selling price).
A comparable Toyo brand tire is the same tire, or a tire of the same
basic construction and quality, as the original tire, as determined by
Toyo Tires.
HOW TO MAKE A CLAIM
To make a claim under this Limited Warranty, you must: 1.
Present your vehicle with the subject tire(s), to an authorized Toyo
Tires dealer.
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2. Complete and sign the Toyo Tires Limited Warranty Claim form
provided by the dealer.
3.
Keep a copy of the Claim form for your records, and leave the
subject tire with the dealer.
Your claim will be administered in accordance with the limited warranty
that was in effect when you purchased the vehicle new.
YOUR LEGAL RIGHTS
This Limited Warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
LIMITATIONS AND EXCLUSIONS
TOYO TIRES DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, AND LIABILITY FOR INCIDENTAL
AND CONSEQUENTIAL DAMAGES (e.g., loss of time, loss of
use of vehicle, towing charges, road services, cost of rental car,
inconveniences, etc.).
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above exclusions may not apply
to you.
The terms of this Limited Warranty may not be changed by anyone,
including any Toyo Tires employee, representative, or dealer.
Toyo Tires does not warrant any work performed by the dealer,
including, but not limited to, their selection, fitment, mounting and
balancing, inspection or repair of any tire.
CONTACT INFORMATION
If you need assistance, please contact your authorized Toyo Tires
retailer. To locate an authorized Toyo Tires dealer, use our dealer
locator at www.toyotires.com, or contact Toyo Tires Technical
Services at:
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TOYO TIRE U.S.A. CORP.
P.O. Box 6052
Cypress, California 90630-5249
(800) 442-8696
(6:30 am to 4:30 pm Pacific Time)
Tire Safety and Maintenance Information
IMPORTANT SAFETY INFORMATION
This manual is not intended to provide proper training or
service procedures for tire mounting, dismounting, balancing,
rotation, or repair. Please leave these tasks to qualified tire
service professionals
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Important factors in tire care are:•
Proper inflation pressure
•
Proper vehicle loading
•
Proper vehicle maintenance
•
Regular inspection
•
Good driving habits
Refer to your vehicle Owner’s Manual for additional tire safety and
service advice.
TIRE PRESSURE BASICS
The combined effect of losing 1 psi per month over several months
along with a 1 psi decrease for every 10°F temperature drop could
add up to a severe “run low” condition; consequently, it is important to
check your tires’ inflation pressure at least once per month. Inflation
pressure enables a tire to support its load; therefore, proper inflation
is critical.
HOW TO DETERMINE PROPER TIRE INFLATION PRESSURE
It is impossible to determine whether tires are properly inflated
just by looking at them.
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