Page 59 of 172

593-2. Radio operation
3
Audio/visual system
can be used to enter selec-
tions on the list screens by
pressing it.
●The radio automatically changes
to stereo reception when a stereo
broadcast is received.
●The radio automatically blends to
an HD Radio signal in AM or FM
where available.
Radio mode has a mix preset
function, which can store up to
36 stations (6 stations per page
x 6 pages) from any of the AM,
FM or SXM bands.
1Tune in the desired station.
2 Select and hold preset num-
ber.
When “(Add New)” is
selected, a confirmation mes-
sage appears. Select “Yes”
and select “OK”.
To change a previously regis-
tered preset station to a differ-
ent one, select and hold the
preset station.
●The number of preset radio sta-
tions displayed on the screen can
be changed. ( P. 8 1 )
SXM radio program can be
cached and played back in a
time-shifted manner.
■Automatic playback of the
cache
If the radio broadcast is inter-
rupted by another audio output,
such as an incoming phone call,
the system will automatically
cache the interrupted portion
and perform time-shift playback
when the interruption ends. This
function is available when “Auto
Pause” is set to on. ( P. 6 0 )
■Playing back the cache
manually
The broadcast cached in the
program cache can be played
back manually.
1 Select “SXM Replay”.
2 Select the desired cache
radio operation button.
Returns to the live radio
broadcast
Displays the replay offset
from the current time
Select to change current/pre-
Presetting a station
Caching a radio program
A
B
C
Page 62 of 172

623-2. Radio operation
■Multicast
On the FM radio frequency most
digital stations have “multiple” or
supplemental programs on one
FM station.
1 Select the “HD)” logo.
2 Select the desired channel.
Turning the “TUNE SCROLL”
knob can also select the
desired multicast channel.
■Experience
Mismatch of time alignment- a
user may hear a short period
of programming replayed or
an echo, stutter or skip.
Cause: The radio stations analog
and digital volume is not properly
aligned or the station is in ballgame
mode.
Action: None, radio broadcast
issue. A user can contact the radio
station.
Sound fades, blending in and
out.
Cause: Radio is shifting between
analog and digital audio.
Action: Reception issue, may clear-
up as the vehicle continues to be
driven. Turning the indicator of the
“HD Radio AM” and “HD Radio FM”
button off can force radio in an ana-
log audio.
Audio mute condition when an HD2/HD3 multicast channel
had been playing.
Cause: The radio does not have
access to digital signals at the
moment.
Action: This is normal behavior,
wait until the digital signal returns. If
out of the coverage area, seek a
new station.
Audio mute delay when
selecting an HD2/HD3 multi-
cast channel preset.
Cause: The digital multicast content
is not available until HD Radio™
broadcast can be decoded and
make the audio available. This
takes up to 7 seconds.
Action: This is normal behavior,
wait for the audio to become avail-
able.
Text information does not
match the present song
audio.
Cause: Data servic e issue by the
radio broadcaster.
Action: Broadcaster should be noti-
fied. Complete the form:
hdradio.com/stations/feedback
.
No text information shown for
the present selected fre-
quency.
Cause: Data servic e issue by the
radio broadcaster.
Action: Broadcaster should be noti-
fied. Complete the form:
hdradio.com/stations/feedback
.
Available HD Radio™
technology
Troubleshooting guide
Page 64 of 172

643-2. Radio operation
Did you know? SiriusXM also
delivers a wide var iety of services
to certain vehicles’ entertainment
and navigation systems such as
Traffic, Weather, Sports Scores,
Movie Listings, Fuel Prices, Stock
Prices and more. For a list of
available features in your vehicle,
visit siriusxm.com/infotainment
and get the most out of your driv-
ing experience.
●RADIO OPERATION
• Look for the Sirius, XM, SiriusXM, Band, SAT, AUX, Radio or Source
button and you’re in. If you can’t
hear us, it’s easy to get started:
Locate your Radio ID by turning to
Channel 0. If you don’t see your
number there, go to siri-
usxm.com/activationhelp to find it.
Visit siriusxm.com/refresh
or call
1-855-MYREFRESH (697-3373)
to send a refresh signal to your
radio.
Canadian Customers:
Locate your Radio ID by turning to
Channel 0.
Visit siriusxm.ca/refresh
to send a
refresh signal to your radio or call
1-888-539-7474 for service.
Each SiriusXM tuner is identified
with a unique radio ID. The radio
ID is required when activating
an SiriusXM Satellite service or
when reporting a problem.
If “Ch 000” is selected using
the “TUNE SCROLL” knob, the ID code, which is 8 alpha-
numeric characters, will be
displayed. If another channel
is selected, the ID code will no
longer be displayed. The
channel (000) alternates
between displaying the radio
ID and the specific radio
code.
Up to 20 channels can be regis-
tered as presets in the cache.
For channel registration, refer to
( P.81).
1 Select channels registered to
smart favorites.
2 Select “SXM Replay”.
●Caches up to 30 minutes for each
Smart Favorite preset.
●The radio plays the track from
start when that track has not previ-
ously been heard by the user and
the station is registered as a smart
favorite.
●When “SXM Tune Start” is turned
on ( P.60), the current song is
played from the beginning when
you select the channel.
●Displays icons on the channels
registered to smart favorites.
( P. 5 8 )
When problems occur with the SiriusXM tuner, a message will
appear on the screen. Referring to the table below to identify the
problem, take the suggested corrective action.
Displaying the radio ID
Smart favorites
Refer to the table below to identify the problem and take
the suggested corrective action
Page 65 of 172
653-2. Radio operation
3
Audio/visual system
●Contact the SiriusXM Listener Care Center at 1-877-447-0011 (U.S.A.) or
1-877-438-9677 (Canada).
MessageExplanation
“Check
Antenna”
The SiriusXM antenna is not c onnected. Check whether the
SiriusXM antenna cable is at tached securely. Contact your
Toyota dealer for assistance.
A short circuit occurs in the antenna or the surrounding
antenna cable. Contact your T oyota dealer for assistance.
“No Signal”The SiriusXM signal is too weak at the current location. Wait
until your vehicle reaches a location with a stronger signal.
“Chan
Unavailable”The channel you selected is not broadcasting any program-
ming. Select another channel.
“Ch Unsub- scribed”
The channel you selected is no longer available. Wait for
about 2 seconds until the radio returns to the previous chan-
nel or “Ch 001”. If i t does not change automatically, select
another channel.
“Subscription Updated”Subscription is updated. Select “OK” to clear this message.