2020 TOYOTA PRIUS PRIME ESP

4
This manual explains the opera-
tion of the system. Please read
this manual carefully to ensure
proper use. Keep this manual in
your vehicle at all times.
The screens shown in this man-
ual may differ from the actual
screen of the system depending
on availability of functions, and
Toyota Entune subscription sta-
tus.
The screens in this manual will
also differ if the screen theme
settings have been changed.
(Theme setting: P. 4 5 )
In some situations when chang-
ing between screens, it may
take longer than normal for the
screen to change, the screen
may be blank momentarily or
noise may be displayed.
Please be aware that the con-
tent of this manual may be dif-
ferent from the system in some
cases, such as when the sys-
tem’s software is updated.
The company names and prod-
uct names appearing on this
manual are the trademarks and
registered trademarks of their
respective companies.
TOYOTA MOTOR CORPORA-
TION
Introduction
Multimedia system own-
er’s manual

111-1. Basic function
1
Quick guide
Indicate during data commu-
nication performed via Data
Communication Module
(DCM)
The reception level of Data
Communication Module
(DCM) display (P. 1 1 )
The reception level of the
connected phone display
( P. 1 1 )
Remaining battery charge
display ( P. 1 2 )
Bluetooth
® phone connection
condition display ( P.12)
Wi-Fi
® connection condition
display
* (  P. 3 6 )
*: This function is not made avail- able in some countries or areas.
●The number of status icons that
can be displayed differs depend-
ing on the displayed screen.
The level of reception does not
always correspond with the level
displayed on the cellular phone.
The level of reception may not
be displayed depending on the
phone you have.
When the cellular phone is out
of the service area or in a place
inaccessible by radio waves,
/ is displayed.
“Rm” is displayed when receiv-
ing in a roaming area. While
roaming, display “Rm” top-left
on the icon.
The receiving area may not be
displayed depending on the type
of Bluetooth
® phone you have.
While connected with cellular
phone
While using Data Communi-
cation Module (DCM)
Status icon
Status icons are displayed
at the top of the screen.
Status icon explanation
A
B
C
D
E
F
5HFHSWLRQOHYHOGLVSOD\
Reception LevelIndicators
Poor
Excellent
Reception LevelIndicators
Poor
Excellent

121-1. Basic function
While using Wi-Fi®Hotspot
●When Wi-Fi® Hotspot is off, no
item is displayed.
The amount displayed does not
always correspond with the
amount displayed on the Blue-
tooth
® device.
The amount of battery charge
left may not be displayed
depending on the type of the
Bluetooth
® device connected.
This system does not have a
charging function.
An antenna for the Bluetooth
®
connection is built into the
instrument panel.
The condition of the Bluetooth
®
connection may deteriorate and
the system may not function when a Bluetooth
® phone is
used in the following conditions
and/or places:
The cellular phone is obstructed
by certain objects (such as
when it is behind the seat or in
the glove box or console box).
The cellular phone is touching or
is covered with metal materials.
Leave the Bluetooth
® phone in a
place where the condition of the
Bluetooth
® connection is good.
Reception LevelIndicators
No connection
Connected
Remaining battery charge
display
Remaining chargeIndicators
Empty
Full
Bluetooth® connection
condition display
IndicatorsConditions
(Blue)
Indicates that the con-
dition of the Blue-
tooth
® connection is
good.
(Gray)
While in this condition,
sound quality during
phone calls may dete-
riorate.
Indicates that the cel-
lular phone is not con-
nected via Bluetooth
®.

162-1. Basic information before operation
2-1.Basic information before operation
After a few seconds, the caution
screen will be displayed.
After about 5 seconds or select-
ing “Continue”, the caution
screen automatically switches to
the next screen.
When system response is
extremely slow, the system can
be restarted.
1Press and hold the “POWER
VOLUME” knob for 3 sec-
onds or more.
Initial screen
When the power switch is in
ACCESSORY or ON mode,
the initial screen will be dis-
played and the system will
begin operating.
Caution screen
WARNING
●When the vehicle is stopped
with the hybrid system operat-
ing, always apply the parking
brake for safety.
Restarting the system

182-1. Basic information before operation
●If the system does not respond to
touching a screen button, move
your finger away from the screen
and then touch it again.
●Dimmed screen buttons cannot be
operated.
●The displayed image may become
darker and moving images may
be slightly distorted when the
screen is cold.
●In extremely cold conditions, the
screen may not be displayed and
the data input by a user may be
deleted. Also, the screen buttons
may be harder than usual to
depress.
●When you look at the screen
through polarized material such as
polarized sunglasses, the screen
may be dark and hard to see. If
so, look at the scr een from differ-
ent angles, adjust the screen set-
tings on the display settings
screen or take off your sun-
glasses.
●When is displayed on the
screen, select to return to the
previous screen.
The operable areas of the
capacitive touch screen buttons
use capacitive touch sensors
and may not operate properly in
the following situations:
 If the screen is dirty or wet
 If a source of strong electro-
magnetic waves is brought
near the screen
 If a glove is worn during oper-
ation
 If the screen is touched by a
fingernail
 If a stylus is used to operate
the buttons
 If your palm touches the oper-
able area of another button
during operation
 If a button is touched quickly
 If the operable part of a
capacitive touch screen but-
ton is touched by or covered
with a metal object, such as
the following, it may not oper-
Touch screen operation
This system is operated
mainly by the buttons on
the screen. (Referred to as
screen buttons in this man-
ual.)
When a screen button is
touched, a beep sounds. (To
set the beep sound: P.45)
NOTICE
●To prevent damaging the
screen, lightly touch the screen
buttons with your finger.
●Do not use objec ts other than
your finger to touch the screen.
●Wipe off fingerprints using a
glass cleaning cloth. Do not use
chemical cleaners to clean the
screen, as they may damage
the touch screen.
Capacitive touch screen
buttons

262-2. Connectivity settings
screen. (P. 2 7 )
6 Register the Bluetooth
®
device using your Blue-
tooth
® device.
 For details about operating
the Bluetooth
® device, see
the manual that comes with it.
 A PIN code is not required for
SSP (Secure Simple Pairing)
compatible Bluetooth
®
devices. Depending on the
type of Bluetooth
® device
being connected, a message
confirming registration may
be displayed on the Blue-
tooth
® device’s screen.
Respond and operate the
Bluetooth
® device according
to the confirmation message.
7 Check that the following
screen is displayed, indicat-
ing pairing was successful (a
Bluetooth
® link has been established but registration is
not yet complete).
 The system is connecting to
the registered device.
 At this stage, the Bluetooth
®
functions are not yet avail-
able.
8 Check that “Connected” is
displayed and registration is
complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
●If a cellular phone does not oper-
ate properly after being con-
nected, turn the cellular phone off
and on and then c onnect it again.

272-2. Connectivity settings
2
Basic function
■Registering from phone
1 Select “If you cannot find…”.
2 Select “Register from
Phone”.
3 Check that the following
screen is displayed, and reg-
ister the Bluetooth
® device
using your Bluetooth
®
device.
 For details about operating
the Bluetooth
® device, see
the manual that comes with it.
 A PIN code is not required for
SSP (Secure Simple Pairing)
compatible Bluetooth
® devices. Depending on the
type of Bluetooth
® device
being connected, a message
confirming registration may
be displayed on the Blue-
tooth
® device’s screen.
Respond and operate the
Bluetooth
® device according
to the confirmation message.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 7.
( P.25)
To use the Bluetooth
® audio, it is
necessary to register an audio
player with the system.
Once the player has been regis-
tered, it is possible to use the
Bluetooth
® audio.
This operation cannot be per-
formed while driving.
For details about registering a
Bluetooth
® device:  P. 3 1
When an Apple CarPlay con-
nection is established, Blue-
tooth
® functions of the system
will become unavailable and any
connected Bluetooth
® devices
will be disconnected.
Registering a Bluetooth®
audio player for the first
time

422-2. Connectivity settings
Select to display the system
screen.
●When an Apple CarPlay connec-
tion is established, the function of
some system buttons will change.
●When an Apple CarPlay connec-
tion is established, some system
functions, such as the following,
will be replaced by similar Apple
CarPlay functions or will become
unavailable:
• iPod (Audio Playback)
• Hands-free Phone
• USB audio/USB video
• Bluetooth
® audio
• Bluetooth® phone
• Toyota Entune App Suite Connect
●The guidance volume can be
changed on the voice settings
screen. ( P. 4 8 )
●To disable Apple CarPlay while a
device is connected, set “Apple
CarPlay” on the general settings
screen to off. ( P.45)
●Apple CarPlay is an application
developed by Apple Inc. Its func-
tions and services may be termi-
nated or changed without notice
depending on the connected
device’s operation system, hard-
ware and software, or due to
changes in Apple CarPlay specifi-
cations.
●In some regions, speed limit infor-
mation is displayed on the route
guidance screen of the iOS 11 or
later map application. The dis-
played information is based on the
information in the map application,
so it may differ from the speed
limit information displayed on the
multi-informat ion display.
●Use of the Apple CarPlay logo
means that a vehicle user inter-
face meets Apple performance
standards. Apple is not responsi-
ble for the operation of this vehicle
or its compliance with safety and
regulatory standards. Please note
that the use of this product with
iPhone or iPod may affect wire-
less performance.
●Apple, iPad, iPhone, iPod, and
iPod touch are t rademarks of
Apple Inc., registered in the U.S.
and other countries. Apple Car-
Play is a trademark of Apple Inc.
If you are experiencing difficulti es with Apple CarPlay, check the fol-
lowing table.
C
WARNING
●Do not connect iPhone or oper-
ate the controls while driving.
NOTICE
●Do not leave your iPhone in the
vehicle. In particular, high tem-
peratures inside the vehicle
may damage the iPhone.
●Do not push down on or apply
unnecessary pressure to the
iPhone while it is connected as
this may damage the iPhone or
its terminal.
●Do not insert foreign objects into
the port as this may damage the
iPhone or its terminal.
Troubleshooting