2020 TOYOTA PRIUS PLUG-IN HYBRID remote start

2884-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Back door
◆Smart entry & start system
Carry the electronic key to enable this function.
Locks all the doors
Check that the door is securely
locked.
Unlocks all the doors
The doors cannot be unlocked
for 3 seconds after the doors are
locked.
◆Wireless remote control
 P. 2 8 3
◆Door lock switches
 P. 2 8 5
Raise the back door while pushing
up the back door opener switch.
The back door can be unlocked/locked and opened/closed by
the following procedures.
1
2
Opening the back door from outside the vehicle

2954-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
4
Operation of each component
■ When “Smart Entry & Start System Malfunction See Owner’s Manual” is
displayed on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer
immediately.
■ Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.
● In the following situations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 2 m (6 ft.) of
the outside of the vehicle for 10 minutes or longer.
• The smart entry & start system has not been used for 5 days or longer.
● If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked at any doors except the driver’s door. In this
case, take hold of the driver’s door handle, or use the wireless remote con-
trol or the mechanical key, to unlock the doors.
■ Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart entry & start system cannot be
used. To cancel the function, press any of
the electronic key buttons.

2964-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Conditions affecting operation
The smart entry & start system, wireless remote control and immobilizer sys-
tem use weak radio waves. In the following situations, the communication
between the electronic key and the vehicle may be affected, preventing the
smart entry & start system, wireless remote control and immobilizer system
from operating properly. (Ways of coping: P. 751)
●When the electronic key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
●When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that emit radio waves) is being used nearby
●When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-
nication devices
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or metallic objects are attached to the
rear window
●When the electronic key is placed near a battery charger or electronic
devices

2974-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
4
Operation of each component
■Note for the entry function
●Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unlocked.
• The electronic key is on the instrument panel, floor, or in the door pockets
or glove box when the hybrid system is started or power switch modes
are changed.
●Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is within the effective range, the doors may be
unlocked or locked by anyone.
●Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
●The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic key is within the
effective range. (The door will automatically be locked after approximately
30 seconds if the doors are not opened and closed.)
●If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
●On some models: When the lock operation is performed using the lock sen-
sor, recognition signals will be shown up to two consecutive times. After this,
no recognition signals will be given.
●If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In this case, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 2 m (6 ft.) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set electronic key to battery-saving mode to disable the smart entry &
start system. (P. 295)

2984-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
●If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
●The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
●A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
●If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
■When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 2 m
(6 ft.) of the vehicle.
●The smart entry & start system can be deactivated in advance. (P. 782)
■To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention may not operate.)
■If the smart entry & start system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. (P. 751)
●Starting the hybrid system: P. 752
■Customization
Settings (e.g. smart entry & start system) can be changed.
(Customizable features: P. 782)
■If the smart entry & start system has been deactivated in a customized
setting
●Unlocking and locking the doors:
Use the wireless remote control or mechanical key. (P. 283, 751)
●Unlocking the charging port lid: P. 142
●Unlocking and locking the charging connector: P. 145
●Starting the hybrid system and changing power switch modes: P. 752
●Stopping the hybrid system: P. 374

5796-1. Using the air conditioning system and defogger
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6
Interior features
■ Heating
● In HV mode, the gasoline engine may operate in order to extract heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed on the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Ai r Conditioning System before driv-
ing ( P. 585). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. Therefore,
the set heating performance may not be achieved even if the fan speed
setting is increased.
● In the following situations the gasoline engine may operate in order to
extract heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approx imately -10°C (14°F) or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperature setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.Outside heat exchanger

5866-1. Using the air conditioning system and defogger
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Operating conditions
The system will only operate if all of the following conditions are met:
●The shift position is in P.
●The power switch is off.
*
●All doors are closed.
●The hood is closed.
*: The Remote Air Conditioning System cannot be used for approximately 3
minutes and a half after the power switch is turned off.
■Remote Air Conditioning System automatic shut-off
The system will automatically shut off under the following conditions:
●About 10 minutes have passed since operation began
●Any one of the operating conditions is not met
The system may also shut off if the charge level of the hybrid battery (traction
battery) drops to low.
■Conditions affecting operation
The system may not start in the following situations:
●The charge level of the hybrid battery (traction battery) is low
●The outside temperature is extremely low
●When the hybrid system is cool (for example, after being left for a long time
in low temperatures)
■Windshield defogger
When defogging the windshield using the Remote Air Conditioning System,
defogging may be insufficient due to the power being restricted more than
during normal air conditioning operation. Also, the outside of the windshield
may fog up due to the outside temperature, humidity or air conditioning set
temperature.
■Using the heater via the Remote Air Conditioning System
When the outside heat exchanger becomes frosted over, heating perfor-
mance may decline due to automatically switching to the frost removal opera-
tion.
■Security feature
Any unlocked doors will be automatically locked when the system is operat-
ing. The emergency flashers flash to indicate that the doors have been locked
or the system has been turned off.
(The doors locked: Once; The system turned off: Twice)
■Conditions affecting operation
P. 296

5876-1. Using the air conditioning system and defogger
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6
Interior features
■When using the Remote Air Conditioning System
A charging message will be displayed on the multi-information display. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■While the Remote Air Conditioning System is operating
●Depending on the operating condition of the Remote Air Conditioning Sys-
tem, the electric fan may spin and an operating noise may be heard.
However, this does not indicate a malfunction.
●The Remote Air Conditioning System may stop operating temporarily if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 12-volt battery
becomes low.
●The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■Electronic key battery depletion
P. 280
■When the electronic key battery is fully depleted
P. 688
■Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features: P. 782)