2020 TOYOTA PRIUS PLUG-IN HYBRID remote start

1922-2. Charging
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
When normal charging cannot be carried
out
Refer to the following table and carry out the appropriate correction
procedure.
When charging does not start, even though the normal proce-
dure is followed, check each of the following items.
If a message is shown on the multi-information display, also refer to
P. 197.
When normal charging cannot be carried out
Likely causeCorrection procedure
The power source indicator on the CCID (Charging Circuit Interrupting
Device) does not illuminate, even though the plug is connected to an
external power source.
Plug is not properly con-
nected to socketCheck that the plug is properly connected to
the socket.
Power is outAfter power is restored, carry out the
charging procedure again.
Remote switch is offIf the remote switch is equipped, turn the
switch on.
Building breaker is tripped
and power is cut off
Check that the breaker is connected and if
there is no malfunction, check if the vehicle
can be charged through another socket.
If charging is possible, the first socket may
have a malfunction. Contact the building or
facility manager, or an electrician.
Short circuit between CCID
(Charging Circuit Interrupting
Device) and plugImmediately stop charging and contact any
authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.

1952-2. Charging
2
Plug-in hybrid system
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Charging starts, even though charge schedule is registered
“Charge Now” is set to “On”
When charging according to the charging
schedule, set “Charge Now” to “Off”.
(P. 184)
Charge schedule is set to
“Off”Check that charge schedule is not set to
“Off”. (P. 1 8 2 )
Charging mode is set to
“Departure” and schedule
departure time is close to
current timeWhen the system determines that there is
no time to finish charging by the set sched-
uled departure time, it starts charging.
Check the charge schedules.
Charging cable was
removed and reinserted
while charging indicator was
flashingIf the charging cable is removed and rein-
serted while the charging indicator is flash-
ing, the charging schedule is canceled
(P. 168). Temporarily remove the charging
cable, and then reconnect it.
The Remote Air Conditioning
System was operated
When the Remote Air Conditioning System
is operated, the system will start charging,
even if the charge schedule is registered. To
carry out charging using the charging
schedule, stop the Remote Air Conditioning
System, and then reconnect the charging
cable.
“Traction Battery Heater”
(P. 154) operated
When the charging mode is set to “Depar-
ture”, “Traction Battery Heater” may operate
before charging starts. Check the status of
the charging indicator. (P. 125)
Charging ends earlier than time set in “Departure”
Charging end time does not
match estimated end time
due to condition of power
source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the power
source occur while charging, charging may
end earlier than the time estimated by the
system.
Likely causeCorrection procedure

1972-2. Charging
2
Plug-in hybrid system
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
When the hybrid system is started
after charging, a message is dis-
played in the multi-information dis-
play.
When this occurs, follow the
instructions displayed on the
screen.
When charging-related message is displayed
Likely causeCorrection procedure
If “Charging Stopped Due to Pulled Charging Connector” is shown
Charging connector is
removed while charging
When the charging connector is removed
while charging, charging stops. If you want
to fully charge the hybrid battery (traction
battery), reconnect the charging connector.
After the hybrid battery (trac-
tion battery) is fully charged,
the charging connector is
removed while the hybrid
battery (traction battery) is
being recharged again
because electricity-consum-
ing functions
* have been
used and the remaining
charge is now reduced.
*: Electricity is consumed
when operating “Traction
Battery Heater” (P. 154),
the air conditioning-linked
function (P. 176) or
Remote Air Conditioning
System (P. 585).

2784-1. Key information
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Keys
The following keys are provided with the vehicle.
Electronic keys
• Operating the smart entry &
start system (P. 293)
• Operating the wireless remote
control function
• Operating the Remote Air Con-
ditioning System (P. 585)
Mechanical keys
Key number plate
Locks all the doors (P. 283)
Closes the side windows
*
(P. 283)
Unlocks all the doors (P. 283)
Opens the side windows
*
(P. 283)
Operates Remote Air Condi-
tioning System (P. 585)
*: These settings must be customized at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
The keys
1
2
3
Wireless remote control
1
2
3
4
5

2804-1. Key information
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
●If the battery becomes low, an alarm will sound in the cabin and a message
will be displayed on the multi-information display when the hybrid system
stops.
●As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. (P. 688)
• The smart entry & start system or the wireless remote control does not
operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
You can replace the battery by yourself (P. 688). However, as there is a
danger that the electronic key may be damaged, it is recommended that
replacement is carried out by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
●To avoid serious deterioration, do not leave the electronic key within 1 m
(3 ft.) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers

2834-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
4
Operation of each component
Side doors
◆Smart entry & start system
Carry the electronic key to enable this function.
Grip the front door handle to
unlock all the doors.
Make sure to touch the sensor
on the back of the handle.
The doors cannot be unlocked
for 3 seconds after the doors are
locked.
Touch the lock sensor (the
indentation on the surface of
the front door handle) to lock
the doors.
Check that the door is securely locked.
◆Wireless remote control
Locks all the doors
Check that the door is securely
locked.
Press and hold to close the side
windows.
*
Unlocks all the doors
Press and hold to open the side
windows.
*
*
: These settings must be customized at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
The vehicle can be locked and unlocked using the entry func-
tion, wireless remote control or door lock switches.
Unlocking and locking the doors from the outside
1
2
1
2

2844-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Operation signals
The emergency flashers flash to indicate that the doors have been locked/
unlocked. (Locked: Once; Unlocked: Twice)
■Security feature
If a door is not opened within approximately 30 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■When the door cannot be locked by the lock sensor on the surface of the
door handle
■Door lock buzzer
If an attempt to lock the doors is made when a door is not fully closed, a
buzzer sounds continuously for 5 seconds. Fully close the door to stop the
buzzer, and lock the vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm system. (P. 87)
■If the smart entry & start system or the wireless remote control does not
operate properly
●Use the mechanical key to lock and unlock the doors. (P. 751)
●Replace the key battery with a new one if it is depleted. (P. 688) When the door cannot be locked even if
the lock sensor on the surface of the door
handle is touched by a finger, touch the
lock sensor with the palm.
When gloves are being worn, remove the
gloves.

2864-2. Opening, closing and locking the doors
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
The door cannot be opened from
inside the vehicle when the lock is
set.
Unlock
Lock
These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear doors.
■Using the mechanical key
The doors can also be locked and unlocked with the mechanical key.
(P. 751)
■Open door warning buzzer
If the vehicle speed reaches 5 km/h (3 mph), the master warning light flashes
and a buzzer sounds to indicate that the door(s) is not fully closed.
The open door(s) is displayed on the multi-information display.
■Conditions affecting the operation of the smart entry & start system or
wireless remote control
P. 296
■Customization
Settings (e.g. operation signal) can be changed.
(Customizable features: P. 782)
Rear door child-protector lock
1
2