2020 TOYOTA PRIUS Accessories, Audio & Navigation (in English)

1456-2. Setup
6
Phone
2Enter desired signature with
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit
Again” when it needs to
amend.

1466-3. What to do if...
6-3.What to do if...
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
https://www.
toyotapr.com/
audio-multimedia
in the United
States,

https://www.
toyota.ca/
connected in
Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ve r. 4.1 + E D R o r
higher). ( P. 2 8 )

1476-3. What to do if...
6
Phone
A Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system. ( P. 3 2 )
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system. ( P. 3 0 )
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.
Automatic Blue-
tooth
® connec-
tion on this
system is set to
off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the power
switch is in
ACCESSORY or
ON mode.
(  P. 3 4 )
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P. 3 5 )
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P. 3 5 )
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution

1486-3. What to do if...
Phonebook data cannot be edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
https://www.
toyotapr.com/
audio-multimedia
in the United
States,
https://www.
toyota.ca/
connected in
Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.139)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.139)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.139)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.137)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

1496-3. What to do if...
6
Phone
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the power
switch is in ACCESSORY or ON
mode.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P. 3 5 )
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
®
connection.
Disable the
Wi-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its opera-
tion might affect
this system.
Likely causeSolution

1506-3. What to do if...

151
7
7
Connected Services
Connected Services
7-1. Connected Services over-view
Functional overview .... 152
Type A: Function achieved by using a smartphone or
DCM .......................... 153
Type B: Function achieved by using DCM and the sys-
tem ............................ 156
Type C: Function achieved by using DCM............ 157
7-2. Connected Services oper- ation
Toyota Apps ................ 159
7-3. Setup Toyota Apps settings ... 163

1527-1. Connected Services overview
7-1.Connected Services overview
The functions included are
classified into the following
four types.
• Type A: Function achieved by
using a smartphone or an embed-
ded cellular device in the vehicle
(DCM: Data Communication
Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
●Connected services functionality
is dependent upon network recep-
tion level and signal strength.
●Each function is available in the
following areas:
• Toyota apps is available in the contiguous Unit ed States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
•Wi-Fi
® hotspot is available in the
contiguous Unit ed States, Wash-
ington D.C., Ala ska and Hawaii.
•Wi-Fi
® hotspot is not available in Puerto Rico, Canada, and the
United States Virgin Islands.
• Safety Connect is available in the
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
Functional over view
Connected services
includes Toyota apps,
Wi-Fi
® hotspot, and Safety
Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Wi-Fi® hotspotType B
Safety ConnectType C