Page 3 of 72

1
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
INDEX
1 Visit your Toyota dealer for information on customizing this feature.2 Programmable by customer. Refer to the Owner’s Manual for instructions and more information.3 HomeLink® is a registered trademark of Gentex Corporation.
Engine maintenance 11
Fuel tank door release & cap 10
Hood release 10
Indicator symbols 6-7
Instrument cluster 5
Instrument panel 2-4
Instrument panel light control 11
Keyless entry
1,2 8-9
Smart Key system1,2 9
OVERVIEW
FEATURES & OPERATIONS FEATURES & OPERATIONS (continued)
SAFETY & EMERGENCY FEATURES
TOYOTA SAFETY SENSE™ 2.0 (TSS 2.0)
Air conditioning/heating
29-31
Audio 25
Auto lock/unlock
1 12
Automatic transmission 12
Bird’s Eye View Camera
with Perimeter Scan function 38
Blind Spot Monitor (BSM) and
Rear Cross Traffic Alert (RCTA) 37
Clock 23
Door locks
1,2 15
Downhill Assist Control system (DAC) 4 1
Driver Easy Speak 33
Driving mode select switch 41
Electric parking brake 13
Front and Rear Parking Assist
with Automated Braking 36
Garage door opener (HomeLink
®)3 34
Head-up display (HUD) 23
Intuitive parking assist 35
Lights
1,2 & turn signals1 21
Moonroof1 16
Multi-Information Display (MID)2 22
Multi-terrain select (AWD) 40
Panoramic moonroof 16
Power Liftgate (back door)
1,2 17
Power outlets-12V DC 27
Power outlets-120V AC 27
Qi wireless charger 26
Rear view monitor system 36
Seat adjustments-Front 18
Seat adjustments-Rear 19
Seat heaters/ventilators 32
Seats-Head restraints 18Seats-Stowing & returning
3rd row seats 19
Snow mode button 40
Steering lock release 14
Steering wheel switches &
telephone controls (Bluetooth
®) 24
Steering wheel-Heater 33
Stop & Start Engine System 39
Tilt & telescopic steering wheel 14
Toyota multi-operation touch 28
USB charge-ports 27
USB media port 26
Vehicle Stability Control (VSC)/
TRAC/Trailer Sway Control
OFF switch 37
Windows-Power
1 15
Windshield wipers & washers1 20
Automatic High Beams (AHB) 57
Full-Range Dynamic Radar
Cruise Control (DRCC) 54-56
Lane Departure Alert with
Steering Assist (LDA w/SA) 46-49
Lane Tracing Assist (LTA) 50-53
Pre-Collision System with Pedestrian
Detection (PCS w/PD) 43-45
Quick overview-Toyota Safety
Sense™ 2.0 (TSS 2.0) 42
Road Sign Assist (RSA) 58
Sensors 43
BLUETOOTH® DEVICE
PAIRING SECTION 66-68
Floor mat installation
64
Rear door child safety locks 60
Safety Connect 62
Seat belts 59
Seat belts-3rd row center 59
Seat belts-Shoulder belt anchor 59
Spare tire & tools 61
Star Safety System
TM 63-64
Tire Pressure Monitoring
(warning) System (TPMS) 60
63195a_MY20 Highlander.indd 111/18/19 8:12 AM
Page 5 of 72
3
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
Tilt and telescopic steering
lock release lever
(below the steering wheel)
Windshield wiper and
washer control
“ENGINE START STOP” button Shift lever Audio/Navigation2 system
Air conditioning/heating controls
Emergency flasher button
1 If equipped.2 For details, refer to the “Navigation and Multimedia System Owner’s Manual” or
visit www.toyota.com/audio-multimedia for additional resources.
63195a_MY20 Highlander Txt.indd 363195a_MY20 Highlander Txt.indd 311/19/19 12:43 PM11/19/19 12:43 PM
Page 6 of 72
4
1 If equipped.2 For details, refer to the “Navigation and Multimedia System Owner’s Manual” or
visit www.toyota.com/audio-multimedia for additional resources.
VSC OFF switch SNOW mode switch
Driving mode select switch
Multi-terrain Select switches/dial
1
Parking brake switch
Brake hold switch
“DAC” switch
1
USB media port2
USB charging port
Power outlet-12V DC
Stop & Start cancel switch
1
CENTER CONSOLE AREA
OVERVIEWInstrument panel (continued)
63195a_MY20 Highlander Txt.indd 463195a_MY20 Highlander Txt.indd 411/19/19 12:44 PM11/19/19 12:44 PM
Page 9 of 72
7
Sport mode indicator
Rock & dirt mode indicator4
RCTA OFF indicator2,4
Rear passengers’ seat belt
reminder
Vehicle Stability Control (VSC) OFF
indicator1
Low tire pressure warning1
Turn signal indicator
Slip indicator1,3
Smart Key system indicator
SNOW mode indicator
Stop & Start Engine System
indicator4
Stop & Start Engine System cancel
indicator2,4
Security indicator
Pre-Collison System (PCS) warning1,2
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
1
If the indicator does not turn off within a few seconds of starting the engine, there may be a
malfunction. Have the vehicle inspected by your Toyota dealer.
2 If the indicator flashes, there may be a malfunction. Refer to the Owner’s Manual.3 If the indicator flashes, it indicates that the system is operating.4 If equipped.
5 7-inch display only.
6 Refer to section PKSB (Parking Support Braking function) in the Owner’s Manual.
63195a_MY20 Highlander.indd 711/18/19 8:12 AM
Page 11 of 72
9
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
NOTE: The Smart Key must be carried to enable the start function. With the
gear shift lever in Park and the brake pedal depressed, push the “ENGINE
START STOP” switch.
Push
Without depressing the brake pedal, pressing the “ENGINE START STOP” switch
will change the operation mode in succession from:
Push and hold
Off - All systems OFF. Emergency flashers can be used.
Accessory – Some electrical components can be used.
On - All electrical components can be used.
START FUNCTION
POWER (WITHOUT STARTING ENGINE)
PANIC BUTTON
Smart Key system
63195a_MY20 Highlander.indd 911/18/19 8:12 AM
Page 15 of 72

13
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
ON SET
OFFRELEASE
Electric parking brake
Automatic (shift lever operation)
To turn automatic mode ON, while vehicle is stopped, pull and hold switch until
“EPB Shift Interlock Function Activated” displays in Multi-Information Display (MID).
While depressing brake, shifting into P position will automatically set the brake
and turn the parking brake indicator and parking brake light on. To release brake,
depress brake and shift out of P. The indicator light turns off.
To turn automatic mode OFF, push and hold parking brake switch until “EPB Shift
Interlock Function Deactivated” displays on the MID.
Manual
While vehicle is stopped and brake pedal is depressed, pull to set parking brake
and turn the parking brake indicator and parking brake light on. To release, press
the brake pedal and push switch. The indicator light turns off.
Refer to the Owner’s Manual for limitations and more details.Parking brake light
Standby indicatorOperated indicator
PARKING BRAKE
The brake hold system keeps the brake applied when the shift lever is in D, M or N
with the system on and the brake pedal has been depressed to stop the vehicle.
The system releases the brake when the accelerator pedal is depressed with the
shift lever in D or M to allow smooth start off.
Refer to the Owner’s Manual for limitations and more details.
BRAKE HOLD
Driver sideAutomatic modeManual mode
63195a_MY20 Highlander.indd 1311/18/19 8:12 AM
Page 28 of 72

26
USB media port
Connecting a compatible device and cable into the USB media port will support
charging and music playback through the audio multimedia system.
Power supply switch
Charge area
Operation indicator light
Qi Wireless charger (if equipped)
A mobile device can be charged wirelessly on the tray. Push the tab and slide the
console box lid. (1) Press the power supply switch and the green operation
indicator light turns on. (2) Place a compatible mobile device on the tray as shown
in the illustration. An amber indicator illuminates while charging is in progress.
When charging is complete, the indicator illuminates green. Some phones, cases or
cover type wireless chargers may not cause the green indicator to illuminate even
though it is fully charged.
The engine switch must be in the “ACCESSORY” or ”IGNITION ON” mode for use.
Refer to the Owner’s Manual for limitations and more details on this system before
attempting to use it.
Press (1)
When the engine is turned off, the last state (ON/
OFF) of the charger is memorized.
Place device nearest the center of charging area for
best results. Moving device may result in stopping
or restarting the charging process.
Place (2)
FEATURES & OPERATIONS
63195a_MY20 Highlander.indd 2611/18/19 8:13 AM
Page 41 of 72

39
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
The Stop & Start Engine System stops and restarts the engine according to the
brake pedal operation and other operations when the vehicle is stopped.
Stopping and restarting the engine
While driving with the shift lever in
D, depress the brake pedal, and
stop the vehicle. The engine will stop
automatically.
To restart the engine, release the brake
pedal. The engine will start automatically.
Disabling the Stop & Start Engine System
Press the Stop & Start Engine System
cancel switch to disable the system.
Stop & Start Engine System (if equipped)
If the engine is stopped by the Stop & Start Engine System when the vehicle is
on an incline, brake force is temporarily maintained to prevent rolling backwards
until the engine is restarted and drive force is generated.
When drive force is generated, the maintained brake force is automatically
canceled.
Refer to the Owner‘s Manual for limitations and more details on this system before
attempting to use it.
HILL-START ASSIST CONTROL (HAC)
63195a_MY20 Highlander.indd 3911/18/19 8:13 AM