2020 TOYOTA HIGHLANDER HYBRID stop start

3795-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
Luggage compartment
■When turning the power
outlets off
1 Turn the connected devices
off.
2 Press the AC120V switch to
turn the power outlets off.
3 Disconnect each plug from
the power outlets.
4 Close the lid of each power
outlet.
■The power outlet can be used
when
The READY indicato r is illuminated.
■Rules/regulations regarding
idling stop
The engine will start automatically to
charge the hybrid battery (traction
battery) if its charge becomes low.
In some municipalities, if the engine
starts while the vehicle is parked or
stopped, it may violate local rules or
regulations regarding idling stop and
you may be penalized. Make sure to
check the local rules and regula-
tions before using the power outlets
while the vehicle is parked or
stopped.
■Power outlets
●When connecting a device, make
sure that the total power con-
sumption of all devices connected
to the 120 VAC power outlets is less than 1500 W. If a device is
connected and the power con-
sumption is exce
eded, a protec-
tion circuit will cut the power
supply and the p ower outlets will
not be able to be used.
●Depending on the device to be
used, the current flow may be high
and the initial peak wattage may
exceed 1500 W.
In this case, the protection circuit
may operate, and the power out-
lets may not be able to be used.
●Depending on the connected
device, it may cause interference
with TV and radio broadcasts.
●The voltage of the power outlets
cannot be measured with a com-
mercially available electrical tes-
ter. If it is necessary to check the
voltage, have the vehicle
inspected by your Toyota dealer.
●While a power outlet is being
used, a cooling fan sound may be
heard from near a rear seat. This
does not indicate a malfunction.
■Devices which may not operate
correctly
The following 120 VAC devices may
not operate properly even if their
power consumption is less than
1500 W:
●Devices with high initial peak watt-
age
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.
■When the 120 VAC power out-
lets cannot be used
If the AC120V switch is pressed but
the switch indicator does not illumi-
nate, the protection circuit may have
operated.
In this case, perform the appropriate
procedures as follows.

3815-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
WA R N I N G
●Do not let children touch the
power outlets.
●Keep the power outlets free of
dust and foreign matter.
●If the plug of a device fits
loosely in a pow er outlet, even
though it is fully inserted,
replace the power outlet. For
information on replacement,
contact your Toyota dealer.
■Using the power outlets while
parked or stopped
Observe the following precau-
tions.
Failure to do so may lead to an
accident, possibl y resulting in
death or serious injury.
●Make sure to engage the park-
ing brake and shift the shift lever
to P.
●Do not leave the vehicle unat-
tended while the READY indica-
tor is illuminated and a device is
connected to a power outlet.
●Make sure that the hood is
closed. As the engine will start
automatically depending on the
condition of the vehicle, make
sure that nothing is left near or
contacting the ex haust pipes.
Also, do not put your head or
hands anywhere inside the
engine compartment, as the
cooling fan may operate sud-
denly. Keep hands and clothing
(especially a tie, scarf, etc.)
away from the fan as they may
get caught in a fan.
●Do not use the power outlets in
an area with poor ventilation or
an enclosed area, such as a
garage without a ventilation or
exhaust system, o r in an area
where the vehicle may become
surrounded by snow, as the
exhaust gasses may accumu-
late, causing a lack of oxygen.
●Do not use the power outlets if
the vehicle has a vehicle cover
installed.
●Do not sleep in the vehicle while
using devices such as an elec-
tric heater.
■Devices to be connected
Make sure to read a ny instruction
manual which came with a device
and observe any warnings on the
device. Do not connect a device
to a power outlet if the device is
malfunctioning or its plug is dam-
aged.
Do not use power outlets for med-
ical devices, as the output of the
power outlet may be cut, depend-
ing on the condition of the vehicle.
NOTICE
Observe the following precau-
tions.
Failure to do so may lead to the
power outlets no t operating cor-
rectly or damage to the vehicle or
a connected device.
■To avoid short circuit or mal-
function
●Do not set a dev ice which gen-
erates heat near the interior
components or on a seat. Heat
may cause these parts to melt
or burn.

3895-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
ble device. (To check device
compatibility, refer to
www.homelink.com.)
1 Within 5 seconds after pro-
gramming the garage door
opener has been completed,
if the garage door opener
motor is trained to Home-
Link
®, both garage door
operation indicators will flash
rapidly (green) and the light
on the garage door opener
motor will blink twice, indicat-
ing that 2-way communica-
tion is enabled.
If the indicators do not flash, per-
form 2 and 3 within the first 10
presses of the HomeLink
® button
after programming has been com-
pleted.
2 Press a programmed Home-
Link
® button to operate a
garage door.
3 Within 1 minute of pressing
the HomeLink
® button, after
the garage door operation
has stopped, press the
“Learn” or “Smart” button on
the garage door opener
motor. Within 5 seconds of
the establishment of 2-way
communication with the
garage door opener, both
garage door operation indica-
tors in the vehicle will flash
rapidly (green) and the light
on the garage door opener
motor will blink twice, indicat- ing that 2-way communica-
tion is enabled.
■Reprogramming a single
HomeLink
® button
When the following procedure is
performed, buttons which
already have devices registered
to them can be overwritten:
1 Press and hold the desired
HomeLink
® button.
2 When the HomeLink
® indica-
tor starts flashing orange,
release the HomeLink
® but-
ton and perform “Program-
ming HomeLink
®” 1 (it takes
20 seconds for the Home-
Link
® indicator to start flash-
ing).
■Before programming
●Install a new battery in the trans-
mitter.
●The battery side of the transmitter
must be pointed away from the
HomeLink
® buttons.
Press the appropriate Home-
Link
® button. The HomeLink®
indicator light should turn on.
The status of the opening and
closing of a garage door is
shown by the garage door
opener indicators.
Operating HomeLink®

4376-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
that the warning message is no
longer shown.
It may take approximately 20 min-
utes after the hybrid system is
started until the warning message
disappears. If the warning mes-
sage does not disappear, have the
vehicle inspected by your Toyota
dealer.
WA R N I N G
■When cleaning the air intake
vent
●Do not use water or other liq-
uids to clean the air intake vent.
If water is applied to the hybrid
battery (traction battery) or
other components, a malfunc-
tion or fire may occur.
●Before cleaning the air intake
vent, make sure to turn the
power switch off to stop the
hybrid system.
NOTICE
■When cleaning the air intake
vent
When cleaning the air intake vent,
make sure to only use a vacuum
to suck out dust and clogs. If a
compressed air blow gun, etc. is
used to blow out dust and clogs,
the dust or clogs may be pushed
into the air intake vent, which may
affect the performance of the
hybrid battery (tr action battery)
and cause a malfunction.
■To prevent damage to the
vehicle
●Do not allow wa ter or foreign
matter to enter the air intake
vent when the cover is
removed.
●Carefully handle the removed
filter so that i t will not be dam-
aged. If the filter is damaged,
have it replaced with a new filter
by your Toyota dealer.
●Make sure to reinstall the filter
and cover to their original posi-
tions after cleaning.
●Do not install anything to the air
intake vent other than the exclu-
sive filter for this vehicle or use
the vehicle witho ut the filter
installed.
■If “Maintenance Required for
Traction Battery Cooling
Parts See Owner’s Manual” is
shown on the multi-informa-
tion display
If the vehicle is continuously
driven with the warning message
(indicating that charging/discharg-
ing of the hybrid battery (traction
battery) may become limited) dis-
played, the hybrid battery (traction
battery) may malfunction. If the
warning message is displayed,
clean the air intake vent immedi-
ately.

451
HIGHLANDER HV_U
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 452
If your vehicle has to be stopped in an emergency.................................. 452
If the vehicle is trapped in rising water ................ 453
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 455
If you think something is wrong ........................ 458
If a warning light turns on or a warning buzzer sounds.................................. 460
If a warning message is dis- played........................ 470
If you have a flat tire.... 474
If the hybrid system will not start ........................... 486
If you lose your keys ... 488
If the fuel filler door cannot be opened ................. 488
If the electronic key does not operate properly .. 489
If the 12-volt battery is dis- charged ..................... 491
If your vehicle overheats .................................. 497
If the vehicle becomes stuck .................................. 500

4697-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
WA R N I N G
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that y ou have a flat
tire. Check the ti res. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toy ota dealer.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) w hen one or more
of your tires is significantly
under-inflated. Accordingly, when
the low tire pressure telltale (tire
pressure warning light) illumi-
nates, you should stop and check
your tires as soon as possible,
and inflate them to the proper
pressure. Driving on a signifi-
cantly under-inflat ed tire causes
the tire to overhea t and can lead
to tire failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illuminati on of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illu minated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.

4727-2. Steps to take in an emergency
HIGHLANDER HV_U
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force th an usual.
■If “Hybrid System Overheated
Output Power Reduced” is dis-
played
This message may be displayed
when driving under severe operat-
ing conditions. (For example, when
driving up a long steep hill.)
Handling method: P. 4 9 7
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is displayed
This message may be displayed
when the shift lever is in N.
As the hybrid batte ry (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is displayed
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” or “Shift to P when
Parked” is displayed
This message is displayed when the
driver’s door is opened without turn-
ing the power swit ch off with the
shift lever in any position other than
P. Change the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shifting” is dis-
played
The accelerator pedal has been
depressed when the shift lever is in
N.
Release the accelerator pedal and
shift the shift le ver to D, S or R.
■If “Press Brake when Vehicle is
Stopped Hybrid System may
Overheat” is displayed
The message may be displayed
when the accelerator pedal is
depressed to hold the vehicle while
the vehicle is stopped on an incline,
etc. The hybrid system may over-
heat. Release the accelerator pedal
and depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the hybrid system,
operate the hybrid system for
approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Hav e the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system (if AFS
[Adaptive Front-lighting System]
equipped)
●AFS (Adaptive Front-lighting Sys-
tem) (if equipped)
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.

4917-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, and press the power
switch as you no rmally do when
stopping the hybrid system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.438)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.216)
If the 12-volt batter y is
discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.