2020 TOYOTA HIGHLANDER HYBRID steering wheel

3244-5. Using the driving support systems
HIGHLANDER HV_U
WA R N I N G
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driv ing assist sys-
tems, and may cause a system to
malfunction.
■Trailer Sway Control precau-
tion
The Trailer Sway Control system
is not able to reduce trailer sway
in all situations . Depending on
many factors such as the condi-
tions of the vehicle, trailer, road
surface and driving environment,
the Trailer Sway Control system
may not be effec tive. Refer to
your trailer owner’s manual for
information on how to tow your
trailer properly.
■If trailer sway occurs
Observe the following precau-
tions.
Failing to do so m ay cause death
or serious injury.
●Firmly grip the steering wheel.
Steer straight ahead. Do not try
to control trailer sway by turning
the steering wheel.
●Begin releasing the accelerator
pedal immediately but very
gradually to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabi-
lize. (
P.202)
■Secondary Collision Brake
Do not rely sole ly upon the Sec-
ondary Collision Brake. This sys-
tem is designed to help reduce
the possibility of further damage
due to a secondary collision, how-
ever, that effect changes accord-
ing to various conditions. Overly
relying on the system may result
in death or serious injury.

3274-6. Driving tips
HIGHLANDER HV_U
4
Driving
 Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Perform the following according
to the driving conditions:
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
Before driving the vehicle

3314-6. Driving tips
HIGHLANDER HV_U
4
Driving
When driving your vehicle
off-road, please observe the fol-
lowing precautions to ensure
your driving enjoyment and to
help prevent the closure of
areas to off-road vehicles:
 Drive your vehicle only in
areas where off-road vehicles
are permitted to travel.
 Respect private property. Get
owner’s permission before
entering private property.
 Do not enter areas that are
closed. Honor gates, barriers
and signs that restrict travel.
 Stay on established roads.
When conditions are wet,
driving techniques should be
changed or travel delayed to
prevent damage to roads.
■Additional information for
off-road driving
For owners in U.S. mainland,
Hawaii and Puerto Rico:
To obtain additional information per-
taining to driving your vehicle
off-road, consult the following orga-
nizations.
●State and Local Parks and Recre-
ation Departments
●State Motor Vehicle Bureau
●Recreational Vehicle Clubs
●U.S. Forest Service and Bureau of
Land Management
Off-road drivingWA R N I N G
■Off-road driving precautions
Always observe t he following pre-
cautions to minim ize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and especially your
thumbs on the ou tside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving through tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the underbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.

333
HIGHLANDER HV_U
5
5
Interior features
Interior features
.5-1. Toyota multi-operation touch
Toyota multi-operation touch .................................. 334
5-2. Using the air conditioning system and defogger
Front automatic air condi- tioning system ........... 336
Rear automatic air condi- tioning system ........... 348
Heated steering wheel/seat heaters/seat ventilators.................................. 352
5-3. Using the interior lights Interior lights list .......... 356
5-4. Using the storage features List of storage features.................................. 359
Luggage compartment fea- tures .......................... 364
5-5. Using the other interior features
Other interior features . 368
Garage door opener.... 384

3525-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
*: If equipped
NOTICE
■To prevent 12-volt battery dis-
charge
Do not leave the air conditioning
system on longer than necessary
when the hybrid system is off.
Heated steering
wheel*/seat heat-
ers*/seat ventilators*
 Heated steering wheel
Warms up the grip of the
steering wheel
 Seat heaters
Warm up the seat upholstery
 Seat ventilators
Maintain good ventilation
using a fan built into the seat
WA R N I N G
■To prevent minor burn inju-
ries
Care should be taken if anyone in
the following categories comes in
contact with the steering wheel or
seats when the heater is on:
●Babies, small children, the
elderly, the sick and the physi-
cally challenged
●Persons with sensitive skin
●Persons who are fatigued
●Persons who have taken alco-
hol or drugs that induce sleep
(sleeping drugs, cold remedies,
etc.)
NOTICE
■To prevent damage to the
seat heaters
Do not put heavy objects that
have an uneven surface on the
seat and do not stick sharp
objects (needles, nails, etc.) into
the seat.

3535-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
Turns the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
■Operation condition
The power swit ch is in ON.
■Timer function
The heated steer ing wheel will auto-
matically turn off after a period of
time.
■Front (Front air condition-
ing control panel)
Each time the switch is pressed,
the operation condition changes
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment
lit) Off
The level indicator (amber)
lights up during operation.
Vehicle with a 12.3-inch dis-
play
Vehicle with a 8-inch display
■Front (Toyota multi-opera-
tion touch: Vehicle with a
12.3-inch display)
Select to display the seats
climate screen.
Each time the switch is selected,
the operation condition changes
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment
lit) Off
The level indicato r (red) lights
up during operation.
NOTICE
■To prevent 12-vo lt battery dis-
charge
Do not use the functions when the
hybrid system is off.
Heated steering wheel
Seat heaters

3966-1. Maintenance and care
HIGHLANDER HV_U
NOTICE
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with
rain-sensing windshield wip-
ers)
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not let water of the high pres-
sure washer hit directly or the
vicinity of the camera. Due to
the shock from the high pres-
sure water, it is possible the
device may not op erate as nor-
mal.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.

4036-2. Maintenance
HIGHLANDER HV_U
6
Maintenance and care
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
( P.511)
• Does the brake pedal have the
correct amount
of free play?
( P.511)
Brakes
• The vehicle
should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
• Do the head restraints move
smoothly and
lock securely?
Horn• Works properly?
Indica-
tors/buzzers
• Do the indica-tors and buzzers
function prop-
erly?
ItemsCheck points
Lights
• Do all the lights come on?
• Are the head- lights aimed cor-
rectly? (P.442)
Parking brake
• Does the park-ing brake switch
operate nor-
mally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck points