2020 TOYOTA HIGHLANDER HYBRID key

2304-3. Operating the lights and wipers
HIGHLANDER HV_U
■Headlight control sensor
The sensor may not function prop-
erly if an object is placed on the sen-
sor, or anything that blocks the
sensor is affixed to the windshield.
Doing so interfere s with the sensor
detecting the level of ambient light
and may cause the automatic head-
light system to malfunction.
■Automatic light off system
●When the headlights are on: The
headlights and tail lights turn off
30 seconds after a door is opened
and closed if the power switch is
turned to ACC or OFF. (The lights
turn off immediately if on the
key is pressed afte r all the doors
are closed.)
●When only the tail lights are on:
The tail lights tu rn off automati-
cally if the power switch is turned
to ACC or OFF an d the driver’s
door is opened.
Except for Canada: To turn the lights
on again, turn the power switch to
ON, or turn the light switch off once
and then back to or .
For Canada: To tu rn the lights on
again, turn the power switch to ON,
or turn the light s witch to once
and then back to or .
■Automatic headlight leveling
system (if equipped)
The level of the headlights is auto-
matically adjusted according to the
number of passengers and the load-
ing condition of the vehicle to
ensure that the headlights do not interfere with o
ther road users.
■Light reminder buzzer
A buzzer sounds when the power
switch is turned off or turned to ACC
and the driver’s door is opened
while the lights are turned on.
■Welcome lighting
The parking lights and tail lights
automatically turn on at night when
the doors are un locked using the
entry function or wireless remote
control if the light switch is in the
position.
■Windshield wiper linked head-
light illumination
When driving during daytime with
the headlight switch turned to , if
the windshield wipers are used, the
headlights will turn o n automatically
after several se conds to help
enhance the visibility of your vehi-
cle.
■12-volt battery-saving function
In order to prevent the 12-volt bat-
tery of the vehicle from discharging,
if the headlights and/or tail lights are
on when the power switch is turned
off the 12-volt battery-saving func-
tion will operate and automatically
turn off all the lig hts after approxi-
mately 20 minutes. When the power
switch is turned to ON, the 12-volt
battery-saving function will be dis-
abled.
When any of the following are per-
formed, the 12-volt battery-saving
function is canceled once and then
reactivated. All the lights will turn off
automatically 20 mi nutes after the
12-volt battery-saving function has
been reactivated:
●When the headlight switch is oper-
ated
●When a door is opened or closed
■Customization
Some functions can be customized.
(  P.526)

3575-3. Using the interior lights
HIGHLANDER HV_U
5
Interior features
■Front interior lights
1 Turns the lights on/off linked
to door positions
2 Turns the lights on
3 Turns the lights off
■Rear interior lights
1 Turns the door position on
The rear interior light turns on/off
together the front interior lights.
When a door is opened while the
front and rear interior light door
position is on, the lights turn on.
2Turns the light on
■Front personal lights
Turns the lights on/off
■Rear personal lights
Turns the lights on/off
Vehicles without panoramic
moon roof
Vehicles with panoramic
moon roof
■Illuminated entry system
The lights automatically turn on/off
according to the power switch
mode, the presence of the elec-
tronic key, whether the doors are
locked/unlocked, and whether the
doors are opened/closed.
Operating the interior
lights
Operating the personal
lights

3605-4. Using the storage features
HIGHLANDER HV_U
1Unlock with the mechanical
key
2 Lock with the mechanical key
3 Open (pull lever)
■Glove box light
The glove box light turns on when
the tail lights are on.
1 Push the tab and slide the
console box lid. 2
Vehicles with wireless
charge: Lift the wireless char-
ger.
■Tray inside console box
The tray can be slid forward/back-
ward.
WA R N I N G
■When storage compartments
are not in use
When driving or when the storage
compartments are not in use,
keep the lids closed.
In the event of sudden braking or
sudden swerving, an accident
may occur due to an occupant
being struck by an open lid or the
items stored inside.
Glove box
Console box

3715-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
 Blinks (orange) 3 times
repeatedly
 Blinks (orange) 4 times
repeatedly
■The wireless charger can be
operated when
The power switch i s in ACC or ON.
■Portable devices that can be
charged
●Portable devices compatible with
the Qi wireless charging standard
can be charged by the wireless charger. However, compatibility
with all devices which meet the Qi
wireless charging standard is not
guaranteed.
●The wireless char
ger is designed
to supply low power electricity (5
W or less) to a cellular phone,
smartphone, or other portable
device.
■If a cover or accessory is
attached to the portable device
Do not charge a portable device if a
cover or accessory w hich is not Qi
compatible is atta ched. Depending
on the type of cover and/or acces-
sory attached, it m ay not be possi-
ble to charge the portable device. If
the portable device is placed on the
charging area and does not charge,
remove the cover and/or accesso-
ries.
■If interference is heard in AM
radio broadcasts while
charging
Turn off the wireless charger and
check if the noise is reduced. If
noise is reduced, press and hold the
power supply switch of the wireless
charger for 2 se conds. The fre-
quency of the wireless charger is
changed and noise may be
reduced. When the frequency is
changed, the operation indicator
light will blink (orange) 2 times.
■Charging precautions
●If the electronic key cannot be
detected in the cabin, charging
cannot be performed. When a
door is opened and closed,
charging may be temporarily sus-
pended.
●While charging, the wireless char-
ger and the portable device will
become warm. This is not a mal-
function. If a portable device
becomes warm while charging
and charging stops due to the pro-
tection function of the portable
device, wait unt il the portable
device cools dow n and charge it
Suspected
causesMeasure
Vehicle to
charger com-
munication
failure.
Contact your Toy-
ota dealer.
Suspected
causesMeasure
A foreign
object exists
between the
portable
device and
charging area.
Remove the for-
eign object.
Portable
device is not
positioned
properly on the
charging area.Move the portable
device toward the
center of the
charging area.
Suspected
causesMeasure
The tempera-
ture of the
wireless char-
ger is exces-
sively high.Stop charging
immediately and
continue charging
after a while.

3755-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
WA R N I N G
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy pacemakers or
implantable cardioverter defibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger.
Operations of the wireless char-
ger may have an affect on medi-
cal devices.
■To prevent damage or burns
Observe the following precau-
tions.
Failure to do so may result in the
possibility of fire , equipment fail-
ure or damage, or burns due to
heat.
●Do not put any metallic objects
between the charging area and
the portable device while
charging.
●Do not attach me tallic objects,
such as aluminum stickers, to
the charging area.
●Do not cover the wireless char-
ger with a cloth or other object
while charging.
●Do not attempt t o charge porta-
ble devices whic h are not com-
patible with the Qi wireless
charging standard.
●Do not disassemble, modify or
remove the wireless charger.
●Do not apply force or impact to
the wireless charger.
NOTICE
■Conditions in which the wire-
less charger may not operate
correctly
In the following situations, the
wireless charger may not operate
correctly:
●When a portable device is fully
charged
●When there is a foreign object
between the charging area and
portable device
●When a portable device
becomes hot wh ile charging
●When a portable device is
placed on the wireless area with
its charging surface facing up
●When a portable device is not
centered on the charging area
●When the vehicle is near a TV
tower, electric po wer plant, gas
station, radio station, large dis-
play, airport or ot her facility that
generates strong radio waves or
electrical noise
●When the portable device is in
contact with, or is covered by
any of the following metallic
objects:
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Metal hand warmers
• Media such as CDs and DVDs
●When wireless keys (that emit
radio waves) other than those of
your vehicle are being used
nearby.

393
HIGHLANDER HV_U
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 394
Cleaning and protecting the vehicle interior ........... 397
6-2. Maintenance Maintenance requirements.................................. 400
General maintenance.. 402
Emission inspection and maintenance (I/M) pro-
grams ........................ 404
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 406
Hood ........................... 408
Positioning a floor jack .................................. 409
Engine compartment ... 410
12-volt battery ............. 416
Tires ............................ 418
Tire inflation pressure.. 430
Wheels ......... ...............432
Air conditioning filter .... 433
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 435
Electronic key battery.. 438
Checking and replacing fuses.......................... 439
Headlight aim .............. 442Light bulbs ...................
443

3946-1. Maintenance and care
HIGHLANDER HV_U
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.147)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be re moved, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

4176-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
■After recharging/reconnecting
the 12-volt battery
●The hybrid system may not start.
Follow the procedure below to ini-
tialize the system.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. However,
the hybrid system will operate nor-
mally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the
12-volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 12-volt battery was dis-
connected. Make sure to turn off
the power before disconnect the
12-volt battery. Take extra care
when connecting the 12-volt bat-
tery if the power switch mode prior
to discharge is unknown.
If the system will not start even after
multiple attempts at all the methods
above, contact your Toyota dealer.
WA R N I N G
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosi ve sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or seri-
ous injury, take th e following pre-
cautions while working on or near
the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
■Where to safely charge the
12-volt battery
Always charge the 12-volt battery
in an open area. Do not charge
the 12-volt battery in a garage or
closed room where there is insuf-
ficient ventilation.
■How to recharge the 12-volt
battery
Only perform a s low charge (5 A
or less). The 12-volt battery may
explode if charg ed at a quicker
rate.
■Emergency measures regard-
ing electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean
water for at least 15 minutes
and get immediate medical
attention. If possible, continue
to apply water with a sponge or
cloth while traveling to the near-
est medical facility.
●If electrolyte gets on your skin
Wash the affected area thor-
oughly. If you feel pain or burn-
ing, get medical attention
immediately.