2020 TOYOTA HIGHLANDER HYBRID roof

3304-6. Driving tips
HIGHLANDER HV_U
Specific design characteris-
tics give it a higher center of
gravity than ordinary passen-
ger cars. This vehicle design
feature causes this type of
vehicle to be more likely to
rollover. And, utility vehicles
have a significantly higher
rollover rate than other types
of vehicles.
 An advantage of the higher
ground clearance is a better
view of the road allowing you
to anticipate problems.
 It is not designed for corner-
ing at the same speeds as
ordinary passenger cars any
more than low-slung sports
cars are designed to perform
satisfactorily under off-road
conditions. Therefore, sharp
turns at excessive speeds
may cause the vehicle to roll-
over.
Utility vehicle precau-
tions
This vehicle belongs to the
utility vehicle class, which
has higher ground clear-
ance and narrower tread in
relation to the height of its
center of gravity.
Utility vehicle feature
WA R N I N G
■Utility vehicle precautions
Always observe t he following pre-
cautions to minim ize the risk of
death, serious injury or damage to
your vehicle:
●In a rollover crash, an unbelted
person is significantly more
likely to die than a person wear-
ing a seat belt. Therefore, the
driver and all passengers
should always fasten their seat
belts.
●Avoid sharp turns or abrupt
maneuvers, if at all possible.
Failure to operat e this vehicle
correctly may result in loss of
control or vehicle rollover caus-
ing death or serious injury.
●Loading cargo on the roof lug-
gage carrier (if e quipped) will
make the center of the vehicle
gravity higher. Avoid high
speeds, sudden starts, sharp
turns, sudden braking or abrupt
maneuvers, otherwise it may
result in loss of control or vehi-
cle rollover du e to failure to
operate this vehicle correctly.
●Always slow down in gusty
crosswinds. Because of its pro-
file and higher ce nter of gravity,
your vehicle is more sensitive to
side winds than an ordinary
passenger car. Slowing down
will allow you to have better
control.
●Do not drive horizontally across
steep slopes. Driving straight up
or straight down is preferred.
Your vehicle (or any similar
off-road vehicle) can tip over
sideways much more easily
than forward or backward.

3575-3. Using the interior lights
HIGHLANDER HV_U
5
Interior features
■Front interior lights
1 Turns the lights on/off linked
to door positions
2 Turns the lights on
3 Turns the lights off
■Rear interior lights
1 Turns the door position on
The rear interior light turns on/off
together the front interior lights.
When a door is opened while the
front and rear interior light door
position is on, the lights turn on.
2Turns the light on
■Front personal lights
Turns the lights on/off
■Rear personal lights
Turns the lights on/off
Vehicles without panoramic
moon roof
Vehicles with panoramic
moon roof
■Illuminated entry system
The lights automatically turn on/off
according to the power switch
mode, the presence of the elec-
tronic key, whether the doors are
locked/unlocked, and whether the
doors are opened/closed.
Operating the interior
lights
Operating the personal
lights

3946-1. Maintenance and care
HIGHLANDER HV_U
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.147)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be re moved, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

4907-2. Steps to take in an emergency
HIGHLANDER HV_U
1Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
* (turn and hold)
2 Opens the windows and the
moon roof
* (turn and hold)
These settings must be customized
at your Toyota dealer.
*: If equipped
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power s witch will turn to
ACC.
3 Firmly depress the brake
pedal and check that is
WA R N I N G
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after checking to make
sure that there is no possibility of
any passenger having any of their
body parts caught in the window
or moon roof. Also, do not allow
children to opera te the mechani-
cal key. It is possible for children
and other passengers to get
caught in the power window or
moon roof.
Starting the hybrid sys-
tem

5218-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
Maximum loaded vehicle
weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant weight
150 lb. (68 kg) times the number of occu-
pants specified in the second column of
Table 1
* that follows
Occupant distribution
Distribution of occupan ts in a vehicle as
specified in the thi rd column of Table 1
*
below
Production options weight
The combined weight o f installed regular
production options weighing over 5 lb. (2.3
kg) in excess of the s tandard items which
they replace, not previously considered in
curb weight or accessory weight, including
heavy duty brakes, ride levelers, roof rack,
heavy duty 12-volt battery, and special trim
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated
Rim diameter (Wheel diame-
ter)Nominal diameter of the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacturer’s designation
for a rim by style or code
Rim widthNominal distance be tween rim flanges
Vehicle capacity weight (Total
load capacity)The rated cargo and luggage load plus 150
lb. (68 kg) times the vehicle’s designated
seating capacity
Vehicle maximum load on the
tire
The load on an individual tire that is deter-
mined by distributing to each axle its share
of the maximum loaded vehicle weight,
and dividing by two
Tire related termMeaning

5328-2. Customization
HIGHLANDER HV_U
*1: If equipped
*2: The open position is set by the power back door switch. ( P.99, 109)
*3: The operation buzzer that sounds when the back door begins to operate
cannot be turned off.
■Driving position memory* (  P.159)
*: If equipped
■Power windows and moon roof* ( P.179, 182)
Opening/closing of the
back door using the
power back door switch
on the instrument panel
Press and holdOne short press——O
Opening/closing of the
power back door using
the switch of the
wireless remo te control
Press and hold
One short press
——OPush twice
Off
Operation buzzer while
the back door is operat-
ing
*3OffOn——O
Power back door open
operation when the back
door opener switch is
pressed
OnOff——O
FunctionDefault settingCustomized setting
Selecting doors linked to
the memory recall func-
tion
Driver’s doorAll doors——O
FunctionDefault settingCustomized setting
Mechanical key linked
operationOffOn——O
FunctionDefault settingCustomized setting

5338-2. Customization
HIGHLANDER HV_U
8
Vehicle specifications
*: If equipped
■Moon roof* (  P.182)
*: If equipped
■Automatic light control system ( P.229)
■Lights ( P.229)
Wireless remote control
linked operationOffOn (open only)——O
Wireless remote control
linked operation signal
(buzzer)
OnOff——O
FunctionDefault settingCustomized setting
Linked operation of com-
ponents when mechani-
cal key is u sed (open
only)
Slide onlyTilt only——O
Linked operation of com-
ponents when wireless
remote control is used
Slide onlyTilt only——O
FunctionDefault settingCustomized setting
Light sensor sensitivityStandard-2 to 2O—O
Time elapsed before
headlights automatically
turn off after doors are
closed
30 seconds
Off
O—O60 seconds
90 seconds
Windshield wiper linked
headlight illuminationOnOff——O
FunctionDefault settingCustomized setting
Daytime running lightsOnOff*1O—O
Welcome lightingOnOff——O
AFS (Adaptive
Front-lighting System)
*2OnOff——O
FunctionDefault settingCustomized setting

556Alphabetical Index
HIGHLANDER HV_U
Back-up lights Replacing light bulbs ............ 443
Battery (12-volt battery) Battery checking................... 416
If the 12-volt battery is dis-charged .............................. 491
Preparing and c hecking before
winter.................................. 327
Replacing ............................. 494
Warning light ........................ 461
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 280
Brake Brake hold ............................ 227
Fluid ............................. 414, 511
Parking brake ....................... 224
Regenerative braking ............. 72
Warning light ........................ 460
Brake assist ............................ 319
Break-in tips ........ ................... 191
Brightness control Instrument panel light control . 92
BSM (Blind Spot Monitor) ...... 280
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 265
C
Care Exterior ................................. 394
Interior .................................. 397
Seat belts ............................. 397
Wheels and wheel ornaments........................................... 394
Cargo capacity ....................... 200
Cargo net hooks .. ................... 364
Chains ..................................... 328
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas-sification system ................... 43 Points to remember ................50
Riding with children ................49
Types of child restraint system
installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .417, 495
Airbag precautions .................39
Back door precautions..........135
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............352
How your child should wear the seat belt ................................28
Moon roof precautions..........183
Panoramic moon roof precau- tions ....................................187
Power window lock switch ....181
Power window precautions...180
Rear door child-protectors ....134
Removed electronic key battery precautions .........................439
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................134
Cleaning Exterior .................................394
Interior ..................................397
Radar sensor ........................244
Seat belts .............................397
Wheels and wheel ornaments...........................................394
Clock ....................................89, 92
Coat hooks ..............................377
Condenser ............. ..................414
Console box ............................360
Conversation mirror ...............383
Cooling system .......................413 Engine overheating ..............497
Hybrid system overheating ...498