2020 TOYOTA HIGHLANDER HYBRID ESP

1803-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U5
Release the power window
switch for a m oment, resume
pushing the switch in the
one-touch opening direction, and
hold it there for a pproximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the door
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
window is moving, start again from
the beginning.
If the window reverses and cannot
be fully closed or opened, have the
vehicle inspected by your Toyota
dealer.
■Door lock linked window opera-
tion
●The power windows can be
opened and closed using the
mechanical key.
* (  P.490)
●The power windows can be
opened using the wireless remote
control.
* ( P.131)
*: These settings must be custom-
ized at your Toyota dealer.
■Power windows open warning
buzzer
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned off and the driver’s door is
opened with the power windows
open.
■Customization
Some functions can be customized.
(  P.526)
WA R N I N G
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when ridin g with a child, it
is recommended to use the win-
dow lock switch. (
P.181)
●Check to make sure that all pas-
sengers do not have any part of
their body in a pos ition where it
could be caught when a window
is being operated.
●When using the wireless remote
control or mechanical key and
operating the power windows,
operate the power window after
checking to make sure that
there is no poss ibility of any
passenger having any of their
body parts caug ht in the win-
dow. Also do not let a child
operate window by the wireless
remote control or mechanical
key. It is possib le for children
and other passengers to get
caught in the power window.
●When exiting the vehicle, turn
the power switch off, carry the
key and exit the vehicle along
with the child. There may be
accidental operation, due to
mischief, etc., that may possibly
lead to an accident.

1833-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
3
Before driving
2 Press and hold the “CLOSE”
switch.*1
The moon roof will close, reopen
and pause for approximately 10 sec-
onds.
*2 Then it will close again, tilt
up and pause for approximately 1
second. Finally, it will tilt down, open
and close.
3 Check to make sure that the
moon roof is completely closed
and then release the switch.
●If the moon roof tilts down but then
tilts back up
1 Stop the vehicle.
2 Press and hold the “UP” switch
*1
until the moon r oof moves into
the tilt up position and stops.
3 Release the “UP” switch once
and then press and hold the “UP”
switch again.
*1
The moon roof will pause for
approximately 10 se conds in the tilt
up position.
*2 Then it will adjust
slightly and pause for approximately
1 second. Finally, it will tilt down,
open and close.
4 Check to make sure that the
moon roof is completely closed
and then release the switch.
*1: If the switch is released at the
incorrect time, t he procedure will
have to be performed again from
the beginning.
*2: If the switch is re leased after the
above mentioned 10 second
pause, automati c operation will
be disabled. In that case, press
and hold the “CLOSE” or “UP”
switch, and the mo on roof will tilt
up and pause for approximately 1
second. Then it will tilt down,
open and close. Check to make
sure that the moon roof is com-
pletely closed an d then release
the switch.
If the moon roof do es not fully close even after perfo
rming the above
procedure correctly, have the vehi-
cle inspected by your Toyota dealer.
■Moon roof open warning buzzer
A buzzer sounds and a message is
shown on the multi-information dis-
play when the power switch is
turned off and the driver’s door is
opened with the moon roof open.
■Customization
Some functions can be customized.
(  P.526)
WA R N I N G
Observe the following precau-
tions.
Failing to do so may cause death
or serious injury.
■Opening the moon roof
●Do not allow any passengers to
put their hands or heads outside
the vehicle while it is moving.
●Do not sit on top of the moon
roof.
■Opening and closing the
moon roof
●The driver is responsible for
moon roof opening and closing
operations.
In order to prevent accidental
operation, especially by a child,
do not let a child operate the
moon roof. It is possible for chil-
dren and other passengers to
have body parts caught in the
moon roof.

1873-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
3
Before driving
3 Slide the shade switch forward
and hold it.*
The shade will close then reopen
and pause for appro ximately10 sec-
onds. Then it will close.
4 Check to make sure that the
shade is completely closed and
then release the switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be performed again from
the beginning.
If the shade continues to close but
then reopens slightly even after per-
forming the above procedure cor-
rectly, have the vehicle inspected by
your Toyota dealer.
■Panoramic moon roof open
warning buzzer
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned off and the driver’s door is
opened with the panoramic moon
roof open.
WA R N I N G
Observe the following precau-
tions.
Failing to do so m ay cause death
or serious injury.
■Opening and closing the elec-
tronic sunshade
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when the elec-
tronic sunshade is being oper-
ated.
●Do not let a ch ild operate the
electronic sunshade. Closing
the electronic sunshade on
someone can cau se death or
serious injury.
■Opening the panoramic moon
roof
●Do not allow any passengers to
put their hands or heads outside
the vehicle while it is moving.
●Do not sit on top of the pan-
oramic moon roof.
■Opening and closing the pan-
oramic moon roof
●The driver is responsible for
panoramic moon roof opening
and closing operations. In order
to prevent accidental operation,
especially by a child, do not let a
child operate the panoramic
moon roof. It is possible for chil-
dren and other passengers to
have body parts caught in the
panoramic moon roof.

1914-1. Before driving
HIGHLANDER HV_U
4
Driving
slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.94, 104)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoid ed, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Ac celerator Guid-
ance range. By keeping the vehi-
cle within the ECO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning messag e is displayed
on the multi-information display
and head-up display (if equipped) while the system is operating.
■Restraining sudden start
(Drive-Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b
e restrained.
• When the shift lever is shifted from R to D, D to R, N to R, P to D, or P
to R (D includes S) with the accel-
erator pedal depressed, a warning
message appears on the
multi-information display and
head-up display (i f equipped). If a
warning message is shown on the
multi-information display and
head-up display (if equipped),
read the message and follow the
instructions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.320) to cancel
Drive-Start Cont rol so that the
vehicle may become able to
escape from the mud or fresh
snow.
●AWD models: Drive-Start Control
does not work when Trail Mode is
turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.

1924-1. Before driving
HIGHLANDER HV_U
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.507)
■Eco-friendly driving
 P. 9 0
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the acoustic vehi-
cle alerting system, drive with
care as pedestri ans in the vicin-
ity may still not n otice the vehi-
cle if the surrounding area is
noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
In the event of a n emergency,
such as if it becomes impossible
to stop the vehicle in the normal
way:
P. 4 5 2
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
(
P.220)
●Do not adjust the positions of
the steering wheel, the seat, or
the inside or outside rear view
mirrors while driving.
Doing so may result in a loss of
vehicle control.

2034-1. Before driving
HIGHLANDER HV_U
4
Driving
WA R N I N G
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle different ly when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●If the gross trailer weight is over
2000 lb. (900 kg), a sway con-
trol device with sufficient capac-
ity is required.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set fort h in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerk y, abrupt or
sharp turns.
●Do not apply t he brakes sud-
denly as you may skid, resulting
in jack kn ifin g a nd los s o f ve hic le
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue weight capacities.
●Do not use the following sys-
tems when trailer towing.
• Dynamic radar cruise control with full-speed range
• LTA (Lane Tracing Assist)
• PCS (Pre-Collision System)
• BSM (Blind Spot Monitor)
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer instability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Do not tow a trailer when the
compact spare tire is installed
on your vehicle.
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and s tate/provincial
regulations.

2104-1. Before driving
HIGHLANDER HV_U
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
 Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the S
mode, the hybrid transmission
shift range position must be in
5 or lower. ( P.220)
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

2434-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
4-5.Using the driving support systems
■PCS (Pre-Collision System)
 P. 2 4 9
■LTA (Lane Tracing Assist)
 P. 2 5 7
■AHB (Automatic High
Beam)
 P. 2 3 2
■RSA (Road Sign Assist)*
P. 2 6 7
*: If equipped
■Dynamic radar cruise con-
trol with full-speed range
 P. 2 7 0 Two types of sensors, located
behind the front grille and wind-
shield, detect information neces-
sary to operate the drive assist
systems.
Radar sensor
Front camera
Toyota Safety Sense
2.0
The Toyota Safety Sense 2.0
consists of the following
drive assist systems and
contributes to a safe and
comfortable driving experi-
ence:
Driving assist system
WA R N I N G
■Toyota Safety Sense 2.0
The Toyota Safety Sense 2.0 is
designed to operate under the
assumption that the driver will
drive safely, and is designed to
help reduce the impact to the
occupants and the vehicle in the
case of a collision or assist the
driver in normal driving condi-
tions.
As there is a limit to the degree of
recognition accuracy and control
performance that this system can
provide, do not overly rely on this
system. The driver is always
responsible for paying attention to
the vehicle’s su rroundings and
driving safely.
Sensors