
3445-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
Select the S-FLOW mode 
(P.345)
■When the outside temperature 
exceeds 75°F (24°C) and the air 
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air 
conditioning system may switch to 
recirculated air mode automati-
cally. This may also reduce fuel 
consumption.
●Recirculated air mode is selected 
as a default mode when the power 
switch is turned to ON.
●It is possible to switch to outside 
air mode at any time by pressing 
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up 
when the humidity in the vehicle is 
high. Turning “A /C” on will dehu-
midify the air from the outlets and 
defog the windshield effectively.
●If you turn “A/C” o ff, the windows 
may fog up more easily.
●The windows may fog up if the 
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up 
by the vehicle is still drawn into the 
vehicle after closing the windows, it 
is recommended that the air intake 
mode be set to outside air mode and 
the fan speed to any setting except 
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air 
mode temporarily is recom-
mended in preventing dirty air 
from entering the vehicle interior 
and helping to c ool the vehicle 
when the outside  air temperature 
is high.
●Outside/recirculated air mode may 
automatically switch depending on 
the temperature setting or the 
inside temperature.
■Eco air conditioning mode
When Eco drive mode is selected 
using the driving mode select 
switch, eco air conditioning mode 
turns on.
When a drive mode other than Eco 
drive mode is sele cted, eco air con-
ditioning mode may turn off.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor  operation controlled to restrict 
heating/cooling capacity
• Fan speed restri cted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following 
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.316)
• Turn off Eco air conditioning mode
●When the driving mode is set to 
Eco driving mode, the air condi-
tioning eco mode will be turned on 
automatically. Even  in this case, 
the air conditioning eco mode can 
be turned off by pressing the Eco 
air conditioning mode switch.
■When the outside temperature 
is low
The dehumidification function may 
not operate even  when “A/C” is 
pressed.
■Ventilation and air conditioning 
odors
●To let fresh air in, set the air condi-
tioning system to the outside air 
mode.
●During use, various odors from 
inside and outside the vehicle may 
enter into and accumulate in the 
air conditioning system. This may 
then cause odor  to be emitted 
from the vents.
●To reduce potential odors from 
occurring: 

4046-2. Maintenance
HIGHLANDER HV_U
The OBD system determines 
that a problem exists some-
where in the emission control 
system. Your vehicle may not 
pass the I/M test and may need 
to be repaired. Contact your 
Toyota dealer to service the 
vehicle.
When the 12-volt battery is 
disconnected or discharged
Readiness codes that are set 
during ordinary driving are erased.
Also, depending on your driving 
habits, the readiness codes may 
not be completely set.
When the fuel tank cap is 
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors 
operate 
smoothly?
Engine hood
• Does the engine hood lock system 
work properly?
Fluid leaks
• There should not be any signs of 
fluid leakage 
after the vehicle 
has been parked.
Tires
• Is the tire infla-tion pressure 
correct?
• The tires should  not be damaged 
or excessively 
worn.
• Have the tires  been rotated 
according to the 
maintenance 
schedule?
• The wheel nuts  should not be 
loose.
Windshield 
wipers/rear 
window wiper
• The wiper blades should not show 
any signs of 
cracking, split-
ting, wear, con-
tamination or 
deformation.
• The wiper blades  should clear the 
windshield/rear 
window without 
streaking or skip-
ping.
Emission inspection 
and maintenance (I/M) 
programs
Some states have vehicle 
emission inspection pro-
grams which include OBD 
(On Board Diagnostics) 
checks. The OBD system 
monitors the operation of 
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass 
the I/M test in the follow-
ing situations: 

4306-3. Do-it-yourself maintenance
HIGHLANDER HV_U
The recommended cold tire 
inflation pressure and tire size 
are displayed on the tire and 
loading information label. 
(P. 5 1 1 )
Tire valve
Tire pressure gauge
1 Remove the tire valve cap. 2
Press the tip of the tire pres-
sure gauge onto the tire 
valve.
3 Read the pressure using the 
gauge gradations.
4 If the tire inflation pressure is 
not at the recommended 
level, adjust the pressure.
If you add too much air, press 
the center of the valve to 
deflate.
5 After completing the tire infla-
tion pressure measurement 
and adjustment, apply soapy 
water to the valve and check 
for leakage.
6 Put the tire valve cap back 
on.
■Tire inflation pressure check 
interval
You should check ti re inflation pres-
sure every two week s, or at least 
once a month. Do not forget to 
check the spare.
■Effects of incorrect tire inflation 
pressure
Driving with incorrec t tire inflation 
pressure may resul t in the following:
●Reduced fuel economy
●Reduced driving comfort and poor 
handling
●Reduced tire life due to wear
●Reduced safety
●Damage to the drive train
If a tire needs frequent inflating, 
have it checked by your Toyota 
dealer.
■Instructions for checking tire 
inflation pressure
When checking tire  inflation pres-
Tire inflation pressure
Checking the specified 
tire inflation pressure
Inspection and adjust-
ment procedure 

4677-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■Parking brake indicator (warning buzzer)*
*: A buzzer will sound if  the vehicle is driven at a speed of app roximately 3 
mph (5 km/h) or more.
■Brake hold operated indicator
■Warning buzzer
In some cases, the buzzer may not 
be heard due to being in a noisy 
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and 
warning buzzer
●If luggage is placed on the front 
passenger seat, the front passen-
ger detection sensor may cause 
the warning light to flash and the 
warning buzzer to sound even if a 
passenger is not sitting in the 
seat.
●If a cushion is placed on the seat, 
the sensor may n ot detect a pas-
senger, and the warning light may 
not operate properly.
■SRS warning light
This warning light system monitors 
the airbag sensor assembly, front 
impact sensors, side impact sensors 
(front door), side  impact sensors  (rear), driver’s seat position sensor, 
driver’s seat belt buckle switch, front 
passenger occupan
t classification 
system (ECU and s ensors), “PASS 
AIR BAG ON” indicator light, “PASS 
AIR BAG OFF” indicator light, front 
passenger’s seat belt buckle switch, 
driver’s seat belt pretensioner, front 
passenger’s seat b elt pretensioner 
and force limiter, airbags, intercon-
necting wiring and power sources. 
(  P. 3 4 )
■If the malfunction indicator 
lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel ta nk cap loose?
If it is, tighten it securely.
The light will go off after several 
driving trips.
If the light does not go off even after 
several trips, con tact your Toyota 
dealer as soon as possible.
Warning lightDetails/Actions
(flashes)
(U.S.A.)
or
(flashes)
(Canada)
It is possible that the parking  brake is not fully engaged or 
released
 Operate the parking brake switch once again.
This light comes on when the parking brake is not released. 
If the light turns of f after the parking brake is fully release d, 
the system is operating normally.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Toyota dealer 
immediately. 

4737-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■If “Front Camera Unavailable” 
or “Front Camera Unavailable 
See Owner's Manual” is dis-
played
The following sys tems may be sus-
pended until the pr oblem shown in 
the message is resolved. ( P.247, 
466)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if 
equipped)
●Dynamic radar cruise control with 
full-speed range
■If “AWD System Overheated 
Switching to 2WD Mode” or 
“AWD System Overheated 2WD 
Mode Engaged” is displayed 
(AWD models)
This message may be displayed 
when driving under extremely high 
load conditions.
Drive the vehicle  at low speeds and 
stop the vehicle in a safe place with 
the engine running until the mes-
sage is cleared.
If the message is not cleared, have 
the vehicle inspected by your Toyota 
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly 
installed. Correctly  install the fuel 
tank cap.
■If “Maintenance Required 
Soon” is displayed
Indicates that all maintenance 
according to the dr iven distance on 
the maintenance schedule
* should 
be performed soon.
Comes on approximately 4500 
miles (7200 km) after the message 
has been reset. If necessary, per-
form maintenance. Please reset the 
message after the maintenance is 
performed. ( P.401)
*: Refer to the separate “Scheduled 
Maintenance” or  “Owner’s Man-
ual Supplement”  for the mainte-
nance interval applicable to your 
vehicle.
■If “Maintenance Required Visit 
Your Dealer” is displayed
Indicates that all maintenance is 
required to correspond to the driven 
distance on the maintenance sched-
ule
*.
Comes on approximately 5000 
miles (8000 km) after the message 
has been reset. (The indicator will 
not work properly unless the mes-
sage has been rese t.) Perform the 
necessary maintenance. Please 
reset the message after the mainte-
nance is performed. ( P.401)
*: Refer to the separate “Scheduled 
Maintenance” or  “Owner’s Man-
ual Supplement”  for the mainte-
nance interval applicable to your 
vehicle.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dealer immediately.
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If any of the following messages 
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the 
vehicle and contact your Toyota 
dealer.
• “Braking Power Low Stop in a  Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe 
Place See Owner's Manual”
• “Charging System Malfunction  Stop in a Safe Place See Owner's 
Manual”
• “Hybrid System Stopped” 

4897-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
spilling out, turn the cap 
slowly when removing it.
During refueling, fuel may spill 
out from the filler opening due 
to air being discharged from 
inside the fuel tank. There-
fore, fill the fuel tank carefully 
and slowly.
■When the electronic key does 
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in 
the customization setting. If it is 
off, turn the functi on on. (Custom-
izable features:  P.526)
●Check if battery-saving mode is 
set. If it is set, cancel the function. 
( P.147)
■Unlocking the door
Use the mechanical key 
( P.130) in order to perform the 
following operations:
If  the electronic key 
does not operate prop-
erly
If communication between 
the electronic key and vehi-
cle is interrupted ( P.147) 
or the electronic key cannot 
be used because the battery 
is depleted, the smart key 
system and wireless remote 
control cannot be used. In 
such cases, the doors can 
be opened and the hybrid 
system can be started by 
following the procedure 
below.
Locking and unlocking 
the doors 

5048-1. Specifications
HIGHLANDER HV_U
8-1.Specifications
*1: Unladen vehicle
*2: For 7-seat models
*3: For 8-seat models
*4: For AXUH70L-ARXGHA, AXUH78L-ARXMHA, AXUH78L-ARXGHA models
*6
*5
: For AXUH70L-ARXNHA, AXUH70L-ARXMHA, AXUH78L-ARXNHA  models
*6
*6
: The model code is indicated o n the Certification Label. (P.504)
■Vehicle identification num-
ber
The vehicle identification num- ber (VIN) is the legal identifier 
for your vehicle. This is the pri-
mary identification number for 
Maintenance data (fuel, oil level, etc.)
Dimensions and weight
Overall length194.9 in. (4950 mm)
Overall width76 in. (1930 mm)
Overall height*168.1 in. (1730 mm)
Wheelbase112.2 in. (2850 mm)
TreadFront65.3 in. (1659 mm)
Rear65.4 in. (1662 mm)
Vehicle capacity weight
(Occupants + luggage)1225 lb. (555 kg)*2
1330 lb. (605 kg)*3,4
1390 lb. (630 kg)*3,5
Trailer Weight Rating
(Trailer weight + cargo weight)3500 lb. (1590 kg)
Seating capacity
Seating capacity7-seat models8-seat models
7 (Front 2, Rear 5)8 (Front 2, Rear 6)
Vehicle identification 

5078-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
Front
Engine
ModelA25A-FXS
Ty p e4-cylinder in line , 4-cycle, gasoline
Bore and stroke3.44  4.07 in. (87.5   103.4 mm)
Displacement151.8 cu. in. (2487 cm3)
Valve clearance (engine cold)Automatic adjustment
Fuel
Fuel typeUnleaded gasoline only
Octane Rating87 (Research Octane Number 91) or 
higher
Fuel tank capacity
(Reference)17.1 gal. (65 L, 14.2 Imp. gal.)
Electric motor (traction motor)
Ty p ePermanent magnet synchronous 
motor
Maximum output134 kW
Maximum torque199 ft•lbf (270 N•m, 27.5 kgf•m)