
4116-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
stick.
■Checking the engine oil
1 Park the vehicle on level 
ground. After warming up the 
engine and turning off the 
hybrid system, wait more 
than 5 minutes for the oil to 
drain back into the bottom of 
the engine.
2 Holding a rag under the end, 
pull the dipstick out.
3 Wipe the dipstick clean.
4 Reinsert the dipstick fully.
5 Holding a rag under the end, 
pull the dipstick out and 
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may differ  depending on the type of vehicle or 
engine.
6
Wipe the dipstick and reinsert 
it fully.
■Checking the oil type and 
preparing the item needed
Make sure to check the oil type 
and prepare the items needed 
before adding oil.
 Engine oil selection
P.508
 Oil quantity (Low   Full)
1.6 qt. (1.5 L, 1.3 Imp. qt.)
 Item
Clean funnel
■Adding engine oil
If the oil level is below or near 
the low level mark, add engine 
oil of the same type as that 
already in the engine.
1 Remove the oil filler cap by 
turning it counterclockwise.
2 Add engine oil slowly, check-
ing the dipstick.
3 Install the oil filler cap by 
turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will  

4126-3. Do-it-yourself maintenance
HIGHLANDER HV_Ube consumed while driving. In the 
following situatio
ns, oil consump-
tion may increase, and engine oil 
may need to be refilled in between 
oil maintenance intervals.
●When the engine is new, for 
example directly after purchasing 
the vehicle or after replacing the 
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine 
speeds or with  a heavy load, 
when towing, or when driving 
while accelerating o r decelerating 
frequently
●When leaving the engine idling for 
a long time, or wh en driving fre-
quently through heavy traffic
■After changing the engine oil
The engine oil maintenance data 
should be reset. Perform the follow-
ing procedures:
4.2-inch display
1 Press   or   of the meter 
control switch to select  .
2 Press   or   of the meter 
control switch, select   and 
then press and hold   .
3 Press   or   of the meter 
control switch, se lect “Oil Mainte-
nance” and then press  .
4 Select “Yes” and press  .
5 A message will be displayed on 
the multi-information display 
when the reset procedure has 
been completed.
7-inch display
1 Press   or   of the meter 
control switch to select  .
2 Press   or   of the meter 
control switch, select   and 
then press and hold   . 3
Press   or   of the meter 
control switch, select “Oil Mainte-
nance” and then press   .
4 Select “Yes” and press  .
5 A message will be displayed on 
the multi-inform ation display 
when the reset procedure has 
been completed.
WA R N I N G
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants 
which may cause skin disorders 
such as inflammation and skin 
cancer, so care should be taken 
to avoid prolonged and 
repeated contact. To remove 
used engine oil from your skin, 
wash thoroughly with soap and 
water.
●Dispose of used o il and filters 
only in a safe and acceptable 
manner. Do not dispose of used 
oil and filters in h ousehold trash, 
in sewers or onto the ground.
Call your Toyota dealer, service 
station or auto  parts store for 
information concerning recy-
cling or disposal.
●Do not leave used engine oil 
within the reach of children.
NOTICE
■To prevent serious engine 
damage
Check the oil le vel on a regular 
basis.
■When replacing the engine oil
●Be careful not to spill engine oil 
on the vehicle components.
●Avoid overfilling, or the engine 
could be damaged. 

4136-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
■Engine coolant reservoir
The coolant level is satisfactory 
if it is between the “FULL” and 
“LOW” lines on the reservoir 
when the engine is cold.
Reservoir cap
“FULL” line
“LOW” line
I f t he  le ve l is on  o r be low  th e  “L O W ” 
line, add coolant up to the “FULL” 
line. ( P.497)
■Power control unit coolant 
reservoir
The coolant level is satisfactory 
if it is between the “FULL” and 
“LOW” lines on the reservoir 
when the hybrid system is cold.
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the “LOW” 
line, add coolant  up to the “FULL” 
line. ( P.497)
■Coolant selection
Only use “Toyota Super Long Life 
Coolant” or a similar high quality 
ethylene glycol ba sed non-silicate, 
non-amine, non-nitrite, and 
non-borate coolant with long-life 
hybrid organic acid technology.
U.S.A.:
“Toyota Super Long Life Coolant” is 
a mixture of 50% c oolant and 50% 
deionized water. (Minimum tem-
perature: -31°F [-35°C])
Canada:
“Toyota Super Long Life Coolant” is 
a mixture of 55% c oolant and 45% 
deionized water. (Minimum tem-
perature: -44°F [-42°C])
For more details about coolant, con-
tact your Toyota dealer.
NOTICE
●Check the oil le vel on the dip-
stick every time you refill the 
vehicle.
●Be sure the engine oil filler cap 
is properly tightened.
■If oil is spilled on the engine 
cover
To prevent the engine cover from 
being damaged, remove any 
engine oil from the engine cover 
as soon as possi ble using a neu-
tral detergent. Do not use an 
organic solvent such as brake 
cleaner.
Checking the coolant 

4496-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
5 Install the lens.
Hooks
1 Fit the lens into either the 
right or left hooks.
2 Push the lens into place.
After installation, confirm that the 
lens is properly installed by gently 
pulling it.
6Install the cover.
WA R N I N G
■To prevent injury
Before performin g any light bulb 
replacement procedure, be sure 
to turn the power  switch off. Fail-
ure to do so may result in burns 
from hot components or a part of 
your body may get caught on an 
operating component, possibly 
causing serious injury.
■Replacing light bulbs
●Turn off the lights. Do not 
attempt to replace the bulb 
immediately after turning off the 
lights.The bulbs become very 
hot and may cause burns.
●Do not touch the glass portion 
of the light bulb with bare 
hands. When it is unavoidable 
to hold the glass portion, use 
and hold with a clean dry cloth 
to avoid getting moisture and 
oils on the bulb.  Also, if the bulb 
is scratched or dropped, it may 
blow out or crack.
●Fully install light bulbs and any 
parts used to secure them. Fail-
ure to do so may result in heat 
damage, fire, or water entering 
the light unit. This may damage 
the lights or cause condensa-
tion to build up on the lens.
●Do not attempt to repair or dis-
assemble light bulbs, connec-
tors, electric circuits or 
component parts.
Doing so may res ult in death or 
serious injury due to electric 
shock.
■To prevent damage or fire
●Make sure bulbs are fully 
seated and locked.
●Check the wattage of the bulb 
before installing  to prevent heat 
damage. 

4717-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need 
for inspection by a dealer, have  the vehicle inspected by your To y o t a  
dealer immediately.
*: A buzzer sounds the first time a  message is shown on the multi-informa-
tion display.
■Warning messages
The warning messages explained 
below may differ from the actual 
messages according to operation 
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not 
be heard due to being in a noisy 
location or audio sound.
■If “Engine Oil Level Low Add or 
Replace” is displayed
The engine oil level is low. Check 
the level of the engine oil, and add if 
necessary.
This message may appear if the 
vehicle is stopped on a slope. Move 
the vehicle to a l evel surface and 
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning 
buzzer
*Warning
-Sounds
 Indicates an important situation, such as 
when a system relate d to driving is mal-
functioning or that danger may result if 
the correction procedure is not per-
formed
 Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or 
flashesSounds
Indicates an importan t situation, such as 
when the systems shown on the 
multi-information display may be malfunc-
tioning
-Does not  sound
 Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for 
maintenance
 Indicates a situatio n, such as when an 
operation has been performed incor-
rectly, or indicates  how to perform an 
operation correctly 

4737-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■If “Front Camera Unavailable” 
or “Front Camera Unavailable 
See Owner's Manual” is dis-
played
The following sys tems may be sus-
pended until the pr oblem shown in 
the message is resolved. ( P.247, 
466)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if 
equipped)
●Dynamic radar cruise control with 
full-speed range
■If “AWD System Overheated 
Switching to 2WD Mode” or 
“AWD System Overheated 2WD 
Mode Engaged” is displayed 
(AWD models)
This message may be displayed 
when driving under extremely high 
load conditions.
Drive the vehicle  at low speeds and 
stop the vehicle in a safe place with 
the engine running until the mes-
sage is cleared.
If the message is not cleared, have 
the vehicle inspected by your Toyota 
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly 
installed. Correctly  install the fuel 
tank cap.
■If “Maintenance Required 
Soon” is displayed
Indicates that all maintenance 
according to the dr iven distance on 
the maintenance schedule
* should 
be performed soon.
Comes on approximately 4500 
miles (7200 km) after the message 
has been reset. If necessary, per-
form maintenance. Please reset the 
message after the maintenance is 
performed. ( P.401)
*: Refer to the separate “Scheduled 
Maintenance” or  “Owner’s Man-
ual Supplement”  for the mainte-
nance interval applicable to your 
vehicle.
■If “Maintenance Required Visit 
Your Dealer” is displayed
Indicates that all maintenance is 
required to correspond to the driven 
distance on the maintenance sched-
ule
*.
Comes on approximately 5000 
miles (8000 km) after the message 
has been reset. (The indicator will 
not work properly unless the mes-
sage has been rese t.) Perform the 
necessary maintenance. Please 
reset the message after the mainte-
nance is performed. ( P.401)
*: Refer to the separate “Scheduled 
Maintenance” or  “Owner’s Man-
ual Supplement”  for the mainte-
nance interval applicable to your 
vehicle.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dealer immediately.
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If any of the following messages 
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the 
vehicle and contact your Toyota 
dealer.
• “Braking Power Low Stop in a  Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe 
Place See Owner's Manual”
• “Charging System Malfunction  Stop in a Safe Place See Owner's 
Manual”
• “Hybrid System Stopped” 

5088-1. Specifications
HIGHLANDER HV_U
Rear
■Oil capacity (Drain and 
refillreference
*)
*: The engine oil capacity is a refer-
ence quantity to be used when 
changing the engine oil. Warm up 
the engine and turn off the hybrid 
system, wait more than 5 min-
utes, and check the oil level on 
the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is 
used in your Toyota vehicle. Use 
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to 
satisfy the following grade and 
viscosity. Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE 
0W-16
Outside temperature
SAE 0W-16 is the best choice 
for good fuel economy and good 
starting in cold weather.
If SAE 0W-16 is not available, 
SAE 0W-20 oil may be used. 
However, it must be replaced 
Ty p ePermanent magnet synchronous 
motor
Maximum output40 kW
Maximum torque89 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Vo l t a g e7.2 V/module
Capacity6.5 Ah (3HR)
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter4.8 qt. (4.5 L, 4.0 Imp. 
qt.)
Without 
filter4.4 qt. (4.2 L, 3.7 Imp. 
qt.) 

558Alphabetical Index
HIGHLANDER HV_U
EDR (Event data recorder)......... 7
E-Four ...................................... 320
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS) ............................................... 320Warning light ........................ 463
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 489
Replacing the battery ........... 438
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake  System (ECB) ....................... 319
Emergency flashers ............... 452
Emergency, in case of If a warning buzzer sounds .. 460
If a warning light turns on ..... 460
If a warning message is dis-played................................. 470
If the 12-volt battery is dis- charged .............................. 491
If the electronic key does not  operate properly ................. 489
If the fuel filler door cannot be  opened ............................... 488
If the hybrid sy stem will not start
........................................... 486
If the vehicle is trapped in rising  water .................................. 453
If you have a flat tire ............. 474
If you lose your keys ............ 488
If you think something is wrong ........................................... 458
If your vehicle becomes stuck ........................................... 500
If your vehicle has to be stopped  in an emergency................. 452 If your vehicle needs to be towed
...........................................455
If your vehicle ove rheats ......497
Energy monitor ....................... 117
Engine ACCESSORY mode . ............216
Compartment........................410
Engine switch .......................213
Hood .....................................408
How to start the hybrid system ...........................................213
Identification number ............506
If the hybrid sys tem will not start
...........................................486
If your vehicle has to be stopped  in an emergency .................452
Ignition switch (power switch) ...........................................213
Overheating ..........................497
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................509
Checking ..............................413
Preparing and checking before winter ..................................327
Engine coolant temperature  gauge .......................................89
Engine oil Capacity ...............................508
Checking ..............................410
Preparing and checking before winter ..................................327
Warning light.........................461
Engine oil maintenance data .412
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................452
EPS (Electric Po wer Steering)
...............................................320 Warning light.........................463
EV drive mode.........................218