2020 TOYOTA HIGHLANDER steering wheel

3318-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
Selecting a registered device
1 Display the phone top
screen. ( P.328)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P. 1 7 )
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end. • If the switch is pressed when an
incoming call is received, the call
will be answered.
• If the switch is pressed when a call waiting call is received, the
waiting call will be answered.
• If the switch is pressed when an Apple CarPlay connection is
established, the Apple CarPlay
phone application will be dis-
played on the system screen.
*
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
*: This function is not made avail-able in some countries or areas.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
Using the phone
switch/microphone
A
B

3368-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
1Display the phone top
screen. ( P.328)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P. 3 3 )
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOL-
UME”/“PWR/VOL” knob, or use the
volume control switch on the steer-
ing wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.346)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
By keypad
By home screen
Receiving a call using
the Bluetooth®
hands-free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

3398-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
1 Select “Transmit Volume”.
2 Select the desired level for
the transmit volume.
3 Select to display previ-
ous screen.
●The sound quality of the voice
heard from the other party’s
speaker may be negatively
impacted.
●“Transmit Volume” is dimmed
when mute is on.
When there are no calls on
hold during a call: “Hold” is
displayed. When selected, the
current call is placed on hold.
 When there is no current call,
but there is a call on hold:
“Activate” is displayed. When
selected, the system switches
to the call that was on hold.
 When there is another call on
hold during a call: “Swap
Calls” is displayed. When
selected, the current call is
placed on hold, and the sys-
tem switches to the call that
was on hold.
●This function may not be available
depending on the type of cellular
phone.
When a call is interrupted by a
third party while talking, the
incoming screen is displayed.
1 Select “Answer” or press the
switch on the steering
wheel to start talking with the
other party.
 To refuse to receive the call:
Select “Decline”.
 Each time “Swap Calls” is
selected, the party who is on
hold will be switched.
●This function may not be available
depending on the type of Blue-
tooth
® phone.
Transmit volume setting
Switching calls while a
call is in progress
Incoming call waiting

3418-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
●Depending on the type of Blue-
tooth® phone used for receiving
messages, or its registration sta-
tus with the system, some infor-
mation may not be displayed.
●The pop-up screen is separately
available for incoming e-mail and
SMS/MMS messages under the
following conditions:
E-mail:
• “Incoming E-mail Display” is set to “Full Screen”. ( P.346)
• “E-mail Notification Pop-up” is set to on. ( P.346)
SMS/MMS:
• “Incoming SMS/MMS Display” is set to “Full Screen”. ( P.346)
• “SMS/MMS Notification Pop-up” is
set to on. ( P.346)
●Depending on the type of Blue-
tooth® phone being connected,
E-Mail function cannot be used via
Bluetooth
®.
1 Display the message screen.
( P.340)
2 Select a desired account
name.
3 Select the desired message
from the list.
4 Check that the message is
displayed. Select to call the message
sender.
Select to have messages
read out.
To cancel this function, select
“Stop”.
When “Automatic Message
Readout” is set to on, mes-
sages will be automatically
read out. (
P.353)
Select to display the previous
or next message.
This function can be chosen
the method to reply mes-
sage with “Dictation” or
“Quick Message”.
●Reading a text message is not
available while driving.
●Depending on the type of Blue-
tooth® phone being connected,
this function cannot be used.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
●Messages are displayed in the
appropriate connected Blue-
tooth
® phone’s registered mail
address folder. Select the desired
folder to be displayed.
●Only received messages on the
connected Bluetooth® phone can
be displayed.
●The text of the message is not dis-
played while driving.
●Turn the “POWER VOL-
UME”/“PWR/VOL” knob, or use
the volume control switch on the
steering wheel to adjust the mes-
sage read out volume.
●“Subject:” field is not shown on
SMS case.
Checking received mes-
sages
A
B
C
D

3438-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
■Editing quick reply mes-
sages
This operation cannot be per-
formed while driving.
1 Select corresponding to
the desired message to edit.
2 Select “OK” when editing is
completed.
●To reset the edited quick reply
messages, select “Default”.
●Quick message 1 ( “I am driving
and will arrive in approximately
[##] minutes.”)
*:
This message cannot be edited
and will automatica lly fill in [##]
with the navigation calculated esti-
mated time of arrival on the con-
firm message screen.
If there are waypoints set, [##] to
the next waypoint will be shown.
If there is no route currently set in
the navigation system, quick mes-
sage 1 cannot be selected.
*: Premium Audio/12.3-inch display
model
Calls can be made to an
e-mail/SMS/MMS message
sender’s phone number.
This operation can be per-
formed while driving.
■Calling from
e-mail/SMS/MMS message
display
1 Display the message screen.
( P.340)
2 Select the desired message.
3 Select , or press the
switch on the steering wheel.
 If there are 2 or more phone
numbers, select the desired
number.
4 Check that the dialing screen
is displayed.
■Calling from a number
within a message
Calls can be made to a number
identified in a message’s text
area.
This operation cannot be per-
formed while driving.
1 Display the message screen.
( P.340)
2 Select the desired message.
Calling the message
sender

3759-2. Connected Services operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
9
Connected Services
8-inch display model
12.3-inch display model
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the
line, tell the agent the
address, business name, or
the type of POI or service.
 To adjust the call volume,
select “-” or “+”, or use the vol-
ume switch on the steering
wheel during the call.
 To hang up the phone, select
“End” or press the switch
on the steering wheel.
5 After the agent helps you
determine your location of
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a
memory point. “Go”: Select to set as a destination.
: Select to call the registered
number.