2020 TOYOTA HIGHLANDER radio

1444-2. Radio operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
crystal clear audio with no static
or distortion. For more informa-
tion, and a guide to available
radio stations and programming,
refer to www.hdradio.com
.
HD Radio features included in
Toyota radios:
 Digital Sound-
HD Radio broadcasts deliver
crystal-clear, digital audio
quality to listeners.
 HD2/HD3 Channels-
FM stations can provide addi-
tional digital only audio pro-
gramming with expanded
content and format choices on
HD2/HD3 channels.
 PSD-
Program Service Data (PSD)
gives you on-screen informa-
tion such as artist name and
song title.
 Artist Experience-
Images related to the broad-
cast are displayed on the
radio screen, such as album
cover art and station logos.
■Certification
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign Pat-
ents. For patents see http://dts.com/patents
. HD Radio,
Artist Experience, and the HD, HD
Radio, and “ARC” logos are regis-
tered trademarks or trademarks of
iBiquity Digital Corporation in the
United States and /or other coun-
tries.
■Multicast
On the FM radio frequency most
digital stations have “multiple” or
supplemental programs on one
FM station.
1 Select the “HD)” logo.
2 Select the desired channel.
 Turning the “TUNE SCROLL”/
“TUNE/SCROLL” knob can
also select the desired multi-
cast channel.
■Experience
 Mismatch of time alignment- a
user may hear a short period
of programming replayed or
an echo, stutter or skip.
Cause: The radio stations analog
and digital volume is not properly
aligned or the station is in ballgame
mode.
Action: None, radio broadcast
issue. A user can contact the radio
station.
Sound fades, blending in and
out.
Cause: Radio is shifting between
Available HD Radio™
technology
Troubleshooting guide

1454-2. Radio operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4
Audio/visual system
analog and digital audio.
Action: Reception issue, may
clear-up as the vehicle continues to
be driven. Turning the indicator of
the “HD Radio AM” and “HD Radio
FM” button off can force radio in an
analog audio.
 Audio mute condition when an
HD2/HD3 multicast channel
had been playing.
Cause: The radio does not have
access to digital signals at the
moment.
Action: This is normal behavior,
wait until the digital signal returns. If
out of the coverage area, seek a
new station.
Audio mute delay when
selecting an HD2/HD3 multi-
cast channel preset.
Cause: The digital multicast content
is not available until HD Radio™
broadcast can be decoded and
make the audio available. This
takes up to 7 seconds.
Action: This is normal behavior,
wait for the audio to become avail-
able.
Text information does not
match the present song
audio.
Cause: Data service issue by the
radio broadcaster.
Action: Broadcaster should be noti-
fied. Complete the form:
https://hdradio.com/stations/
feedback
No text information shown for
the present selected fre-
quency.
Cause: Data servic e issue by the
radio broadcaster.
Action: Broadcaster should be noti-
fied. Complete the form:
https://hdradio .com/stations/
feedback
*: Audio with DCM/12.3-inch display
model
All SiriusXM services, including
satellite radio and data services,
plus streaming services, require
a subscription, sold separately
or as a package by Sirius XM
Radio Inc. (U.S.A.) or Sirius XM
Canada Inc. (Canada), after any
trial subscription which may be
included with your vehicle pur-
chase or lease. To subscribe
after your trial subscription, call
1-877-447-0011 (U.S.A.) or
1-877-438-9677 (Canada).
■Important information
about your subscription
Your SiriusXM services will
automatically stop at the end of
your trial unless you decide to
subscribe. If you decide to con-
tinue service, the paid subscrip-
tion plan you choose will
automatically renew and you will
be charged the rate in effect at
that time and according to your
chosen payment method. Fees
and taxes apply. You may can-
cel at any time by calling
1-866-635-2349. See SiriusXM
How to subscribe to Siri-
usXM Radio Services*

1464-2. Radio operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
Customer Agreement for com-
plete terms at
www.siriusxm.com
(U.S.A.) or
www.siriusxm.ca
(Canada). All
fees and programming subject
to change. Traffic information
not available in all markets.
●About SiriusXM Services
• Most in-car trials today include
SiriusXM’s best package — All
Access. It includes every channel
available on your radio, plus
streaming.
●SiriusXM All Access Subscription
• Listen everywhere with All Access. You get every channel
available in your ride, plus you can
listen on the app and online — so
you can enjoy the best SiriusXM
has to offer, anywhere life takes
you. It’s the only package that
gives you all of our premium pro-
gramming, including Howard Stern, every NFL, MLB
® and NBA
game, every NASCAR® race,
NHL® games, 24/7 talk channels
dedicated to the biggest leagues,
and more. You get all kinds of
commercial-free music, including
artist-dedicated channels and
more, plus sports, news, talk and
entertainment.
●Radio operation
• Look for the Sirius, XM, SiriusXM, Band, SAT, AUX, Radio or Source
button and you’re in. If you can’t
hear us, it’s easy to get started:
U.S.A.:
Locate your Radio ID by turning to
Channel 0. If you don’t see your
number there, go to siriusxm.com/
activationhelp to find it.
Visit siriusxm.com/refresh
or call
1-855-MYREFRESH (697-3373)
to send a refresh signal to your
radio.
Canada:
Locate your Radio ID by turning to
Channel 0.
Visit siriusxm.ca/refresh
to send a
refresh signal to your radio or call
1-888-539-7474 for service.
NOTICE
●It is prohibited to copy, decom-
pile, disassemble , reverse engi-
neer, hack, manipulate, or
otherwise make available any
technology or software incorpo-
rated in receivers compatible
with the SiriusXM Satellite
Radio System or that support
the SiriusXM website, the
streaming service or any of its
content. Furthermore, the
AMBE
® voice compression soft-
ware included in this product is
protected by intellectual prop-
erty rights including patent
rights, copyright s, and trade
secrets of Digital Voice Sys-
tems, Inc.
●Note: this applies to SiriusXM
Satellite Radio receivers only
and not SiriusXM Ready
devices.

1474-2. Radio operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4
Audio/visual system
*: Audio Plus/PremiumAudio
All SiriusXM services, including
satellite radio and data services,
plus streaming services, require
a subscription, sold separately
or as a package by Sirius XM
Radio Inc. (U.S.A.) or Sirius XM
Canada Inc. (Canada), after any
trial subscription which may be
included with your vehicle pur-
chase or lease. To subscribe
after your trial subscription, call
1-877-447-0011 (U.S.A.) or
1-877-438-9677 (Canada).
■Important information
about your subscription
Your SiriusXM services will
automatically stop at the end of
your trial unless you decide to
subscribe. If you decide to con-
tinue service, the paid subscrip-
tion plan you choose will
automatically renew and you will
be charged the rate in effect at
that time and according to your
chosen payment method. Fees
and taxes apply. You may can-
cel at any time. See the Siri-
usXM Customer Agreement for
complete terms including how to
cancel, at
www.siriusxm.com
(U.S.A.) or
www.siriusxm.ca
(Canada). All
fees, content and features are
subject to change. Traffic infor-
mation not available in all mar- kets.
●About SiriusXM Services
• Most in car trial subscriptions today include SiriusXM’s best
package — All Access. It includes
every channel available on your
radio, plus streaming.
●SiriusXM All Access Subscription
• Listen everywhere with All Access. You get every channel
available in your ride, plus you can
listen on the app a nd online — so
you can enjoy the best SiriusXM
has to offer, anywhere life takes
you. It’s the only package that
gives you all of our premium pro-
gramming, including Howard
Stern, every NFL, MLB
® and NBA
game, every NASCAR® race,
NHL® games, 24/7 talk channels
dedicated to the biggest leagues,
and more. You get all kinds of
commercial-free music, including
artist-dedicated channels and
more, plus sports, news, talk and
How to subscribe to Siri-
usXM Services*NOTICE
●It is prohibited to copy, decom-
pile, disassemble, reverse engi-
neer, hack, manipulate, or
otherwise make available any
technology or software incorpo-
rated in receivers compatible
with the SiriusXM Satellite
Radio System or that support
the SiriusXM website, the
streaming service or any of its
content. Furthermore, the
AMBE
® voice compression soft-
ware included in this product is
protected by intellectual prop-
erty rights including patent
rights, copyrights, and trade
secrets of Digital Voice Sys-
tems, Inc.
●Note: this applies to SiriusXM
Satellite Radio receivers only
and not SiriusXM Ready
devices.

1484-2. Radio operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)entertainment.
●Radio operation
• Look for the Sirius, XM, SiriusXM, Band, SAT, AUX, Radio or Source
button and you’re in. If you can’t
hear us, it’s easy to get started:
U.S.A.:
Locate your Radio ID by turning to
Channel 0. If you don’t see your
number there, go to
siriusxm.com/activationhelp
to find
it.
Visit siriusxm.com/refresh
or call
1-855-MYREFRESH (697-3373)
to send a refresh signal to your
radio.
Canada:
Locate your Radio ID by turning to
Channel 0.
Visit siriusxm.ca/refresh
to send a
refresh signal to your radio or call
1-888-539-7474 for service.
Each SiriusXM tuner is identified
with a unique radio ID. The radio
ID is required when activating a
SiriusXM satellite service or
when reporting a problem.
 If “Ch 000” is selected using
the “TUNE SCROLL”/
“TUNE/
SCROLL” knob, the ID code,
which is 8 alphanumeric charac-
ters, will be displa yed. If another
channel is selected, the ID code
will no longer be displayed. The
channel (000) alternates
between displaying the radio ID
and the specific radio code.
Displaying the radio ID

1494-2. Radio operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4
Audio/visual system
When problems occur with the SiriusXM tuner, a message will
appear on the screen. Referring to the table below to identify the
problem, take the suggested corrective action.
Refer to the table below to identify the problem and take
the suggested corrective action
MessageExplanation
“Check
Antenna”
The SiriusXM antenna is not c onnected. Check whether the
SiriusXM antenna cable is at tached securely. Contact your
Toyota dealer for assistance.
A short circuit occurs in the antenna or the surrounding
antenna cable. Contact your T oyota dealer for assistance.
“No Signal”The SiriusXM signal is too weak at the current location. Wait
until your vehicle reaches a location with a stronger signal.
“Chan
Unavailable”The channel you selected is not broadcasting any program-
ming. Select another channel.
“Ch Unsub-
scribed”
The channel you selected is no longer available. Wait for
about 2 seconds until the radio returns to the previous chan-
nel or “Ch 001”. If i t does not change automatically, select
another channel.

1594-3. Media operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4
Audio/visual system
To use the Bluetooth® audio
system, it is necessary to regis-
ter a Bluetooth
® device with the
system.
Registering an additional
device
1 Display the Bluetooth
® audio
control screen. ( P.156)
2 Select “Connect”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.40)
Selecting a registered device
1 Display the Bluetooth
® audio
control screen. ( P.156)
2 Select “Connect”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your portable
player in the vehicle. In particu-
lar, high temperatures inside the
vehicle may damage the porta-
ble player.
Registering/Connecting a
Bluetooth® device

1604-4. Audio/visual remote controls
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4-4.Audio/visual remote controls
Some parts of the audio/visual
system can be adjusted using
the switches on the steering
wheel.Volume control switch
“MODE” switch
*1: If equipped
*2: If cached radio is enabled, press-ing and holding the “MODE”
switch pauses the broadcast.
(Press and hold again to play
back the cached radio program.)
*3: When an Apple CarPlay is estab-lished, this function will be
unavailable.
*4: When an Android Auto is estab-lished, this function will be
unavailable.
Seek switch
Steering switches
Steering switch operation
ModeOperation/function
All
Press: Volume
up/down
Press and hold (0.8
sec. or more): Volume
up/down continuously
ModeOperation/function
AM/FM/
SXM
*1
Press: Change audio
modes
Press and hold (0.8
sec. or more): Mute
*2
(Press and hold again
to resume the sound.)
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