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101
2. RADIO OPERATION
AUDIO/VISUAL SYSTEM
3
REFER TO THE TABLE BELOW TO IDENTIFY THE PROBLEM
AND TAKE THE SUGGESTED CORRECTIVE ACTION
When problems occur with the SiriusXM tuner, a message will appear on the
screen. Referring to the table below to identify the problem, take the suggested cor-
rective action.
MessageExplanation
“Check Antenna”
The SiriusXM antenna is not conne cted. Check whether the Siri-
usXM antenna cable is attached securely. Contact your Toyota de al-
er for assistance.
A short circuit occurs in the antenna or the surrounding antenn a ca-
ble. Contact your Toyota dealer for assistance.
“No Signal”The SiriusXM signal is too weak at the current location. Wait u ntil
your vehicle reaches a locat ion with a stronger signal.
“Chan Unavailable”Selected CH is not available condition.
Current receive CH is not available condition.
“Ch Unsubscribed”
The channel you selected is no longer available. Wait for about 2
seconds until the radio returns to the previous channel or “Ch 001”.
If it does not change automatical ly, select another channel.
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
3. PLACING A CALL USING THE Bluetooth® HANDS-FREE SYSTEM
1Display the phone top screen.
(P.216)
2Select “History” and select the de-
sired contact.
When the unknown contact screen is dis-
played, select the number.
The icons of call type are displayed.
: Missed call
: Incoming call
: Outgoing call
3Check that the “Dialing...” screen is
displayed.
After a Bluetooth® phone has been
registered, a call can be made using
the hands-free system. There are sev-
eral methods by which a call can be
made, as described below.
How to make a call listPage
By call history222
By favorites list223
By contacts list223
By keypad225
By home screen225
By e-mail/SMS/MMS233
By POI call*258
By voice command system138
*: Premium Audio only
BY CALL HISTORY
Up to 30 of the latest call history items
(missed, incoming and outgoing) can
be selected.
INFORMATION
● When making a call to the same number
continuously, only the most recent call is
listed in call history.
● When a phone number registered in the
contact list is received, the name is dis-
played.
● Number-withheld calls are also memo-
rized in the system.
● International phone calls may not be
made depending on the type of cellular
phone you have.
● The list should group together consecu-
tive entries with the same phone number
and same call type. For example, two
calls from Kay Rowles’s mobile would
be displayed as follows: Kay Rowles (2)
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251
3. WHAT TO DO IF...
PHONE
7
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.
Radio interference
has occurred.Turn off Wi-Fi® devices
or other devices that
may emit radio waves.
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
Enable the cellular
phone’s Bluetooth®
connection.
Disable the Wi-Fi®
connection of the cellu-
lar phone.
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
: For details, refer to the owner’s manual that came with the ce llular phone.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
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314
1. Connected Services-OVERVIEW
Toyota apps do not require an activation
fee or monthly recurring fees.
Services requiring a separate contract can
also be used.*
*: For details, refer to
https://www.toyota.com/
connected-services or call
1-800-331-4331 in the United States,
https://www.toyota.ca/connected
or call
1-888-869-6828 in Canada, and
http://www.toyotapr.com/
connected-services or call
1-877-855-8377 in Puerto Rico.
Toyota apps is available in the contiguous
United States, Washington D.C., Alaska,
Hawaii, the United States Virgin Islands,
Puerto Rico, Canada and Mexico.
The following personal data can be
deleted and returned to their default set-
tings:
• Downloaded contents
• Radio stations that were listened to
BEFORE USING THE
FUNCTION
The required operations to activate ap-
plications and connect a smartphone
to the system, and the registration
steps for the connected services are
explained in this section.
SUBSCRIPTION
AVAILABILITY OF FUNCTION
INFORMATION
●Data usage fees may apply while using
Toyota apps. Confirm data usage fees
before using this function.
● For details regarding operation of the
Toyota apps, refer to
https://www.toyota.com/
connected-services in the United States,
https://www.toyota.ca/connected in
Canada, and http://www.toyotapr.com/
connected-services in Puerto Rico.
● These functions are not made available
in some countries or areas. Availability
of functions of the Toyota apps is depen-
dent on network reception level.
INITIALIZING PERSONAL
DATA
The personal data used in applications
can be reset. ( P.72)
INFORMATION
●Once initialized, the data and settings
will be erased. Pay much attention when
initializing the data.
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316
1. Connected Services-OVERVIEW
3. TYPE B: FUNCTION ACHIEVED BY USING DCM AND THE SYSTEM*
The functionality of Destination Assist, Dynamic Navigation, an d Wi-Fi® hotspot is
made possible through the shared work of the DCM and the system .
Destination Assist and Dynamic Navigation are subscription-base d telematics ser-
vices that use Global Positioning System (GPS) data and embedde d cellular tech-
nology to provide safety and security as well as convenience fe atures.
These services are available by subscription on select, telemat ics hardware-
equipped vehicles and supported by the Toyota response center, which operates
24 hours a day, 7 days a week.
For details about:
• Dynamic Navigation P.269, 280, 308
•Wi-Fi® hotspot P. 5 8
*: Vehicles with DCM
