Page 209 of 254
2098-2. Setup
4RUNNER_Navi_(U)
8
Phone
2 Enter desired signature with
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit
Again” when it needs to
amend.
Page 210 of 254

2108-3. What to do if...
4RUNNER_Navi_(U)
8-3.What to do if...
■The connected device may
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/audio-
multimedia in the United States,
https://www.toyota.ca/connected
in
Canada, and
http://www.toyotapr.com/audio-
multimedia in Puerto Rico
■The Bluetooth® version of
the connected cellular
phone may be older than
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher
(recommended: Ver. 4.2).
( P.39)
■An incorrect passcode was
entered on the cellular
phone.
Enter the correct passcode on
the cellular phone.
■The registration operation
has not been completed on
the cellular phone side.
Complete the registration opera-
tion on the cellular phone
(approve registration on the
phone).
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.43)
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
When using the
hands-free system with a
Bluetooth
® device
The hands-free system or
Bluetooth
® device does not
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be
registered.
Page 211 of 254

2118-3. What to do if...
4RUNNER_Navi_(U)
8
Phone
■Another Bluetooth® device
is already connected.
Manually connect the cellular
phone you wish to use to this
system. ( P.41)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is
set to off.
Set automatic Bluetooth
® con-
nection on this system to on
when the engine switch is in
ACC or ON. ( P.45)
■Preferred device settings
function on this system is
set to on.
Set preferred device settings
function on this system to off.
( P. 4 6 )
Set the desired cellular phone to
the highest automatic connec-
tion priority. ( P.46)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
®function
on the cellular phone.
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.43)
■Your vehicle is in a area.
Move to where no longer
appears on the display.
A Bluetooth
® connection
cannot be made.A cellular phone cannot be
connected.
When making/receiving a
call
A call cannot be
made/received.
Page 212 of 254

2128-3. What to do if...
4RUNNER_Navi_(U)
■The profile version of the
connected cellular phone
may not be compatible with
transferring phonebook
data.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/audio-
multimedia in the United States,
https://www.toyota.ca/connected
in
Canada, and
http://www.toyotapr.com/audio-
multimedia in Puerto Rico
■Automatic contact transfer
function on this system is
set to off.
Set automatic contact transfer
function on this system to on.
( P.203)
■Passcode has not been
entered on the cellular
phone.
Enter the passcode on the cellu-
lar phone if requested (default
passcode: 1234).
■Transfer operation on the
cellular phone has not com-
pleted.
Complete transfer operation on
the cellular phone (approve
transfer operation on the
phone).
■Automatic contact transfer
function on this system is
set to on.
Set automatic contact transfer
function on this system to off.
( P.203)
■Message transfer is not
enabled on the cellular
phone.
Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to
off.
Set automatic transfer function
on this system to on. ( P.203)
When using the phone-
book
Phonebook data cannot be
transferred manually/auto-
matically.
Phonebook data cannot be
edited.
When using the Blue-
tooth
® message function
Messages cannot be viewed.
Page 213 of 254

2138-3. What to do if...
4RUNNER_Navi_(U)
8
Phone
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.201)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.46)
*: The engine switch is in ACC or
ON.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.
Page 214 of 254
2148-3. What to do if...
4RUNNER_Navi_(U)
Page 215 of 254
215
4RUNNER_Navi_(U)
9
9
Connected services
Connected services
.9-1. Connected services over-view
Connected services .... 216
Type A: Function achieved by using a smart phone or
DCM .......................... 217
Type B: Function achieved by using DCM and the sys-
tem ............................ 220
Type C: Function achieved by using DCM............ 222
Type D: Function achieved by using DCM and a smart
phone ........................ 224
9-2. Connected services oper- ation
Toyota apps.. ...............226
Destination Assist........ 230
9-3. Setup Toyota apps settings ... 231
Page 216 of 254

2169-1. Connected services overview
4RUNNER_Navi_(U)
9-1.Connected services overview
*: This function is not made avail-able in some countries or areas.
The functions included are
classified into the following
four types.
• Type A: Function achieved by
using a smart phone or an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
• Type D: Function achieved by using DCM and a smart phone
●Connected services functionality
is dependent upon network recep- tion level and signal strength.
●Each function is a
vailable in the
following areas:
• Toyota apps is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Destination Assist is available in the contiguous United States,
Washington D.C., Puerto Rico,
Hawaii, Canada, and limited areas
of Alaska for vehicles that contain
the appropriate map data.
• Dynamic Navigation is available in the contiguous United States,
Washington D.C. and Alaska.
• Dynamic Navigat ion is not avail-
able in Puerto Rico, Canada, and
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in
Puerto Rico, Canada, and the
United States Virgin Islands.
• Safety Connect is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Remote Connect is available in
the contiguous United States,
Washington D.C., Alaska, Hawaii,
the United States Virgin Islands,
Puerto Rico and Canada.
• Service Connect is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
Connected ser vices*
Connected services
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation,
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist,
Dynamic Navigation,
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D