2020 TESLA MODEL Y display

Cleaning the Interior
Frequently inspect and clean the interior to maintain its
appearance and to prevent premature wear. If possible, immediately wipe up spills and remove marks. For general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm
water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on
glass or mirrored surfaces. This can damage the
reflective surface of the mirror and the heating elements
in the rear window.
Airbags
Do not allow any substance to enter an airbag cover. This could
affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are
reflective and could interfere with
your driving view.
Polyurethane Seats
Wipe spills as soon as possible using a soft cloth
moistened with warm water and non-detergent soap.
Wipe gently in a circular motion. After cleaning, allow the seats to air dry.
Be careful with dyes, such as from clothing or denim,
that come into contact with the seats. Dyes can
diffuse

into the seat material over time and cause staining.
CAUTION: Aftermarket, non-Tesla seat covers may
inhibit the sensitivity of seat sensors and may
cause staining or damage.
Cloth Seats
Wipe spills as soon as possible using a soft cloth
moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth. Vacuum the seats as needed to remove any loose dirt.
Carpets
Avoid over-wetting carpets. For heavily soiled areas, use
a diluted upholstery cleaner.
Seat Belts
Extend the belts to wipe. Do not use any type of
detergent or chemical cleaning agent. Allow the belts to dry naturally while extended, preferably away from
direct sunlight.
Touchscreen
Clean the touchscreen using a soft lint-free cloth
specifically designed to clean monitors and displays. Do
not use cleaners (such as a glass cleaner) and do not use a wet wipe or a dry statically-charged cloth (such as a recently washed
microfiber). To wipe the touchscreen
without activating buttons and changing settings, you
can enable Screen Clean Mode. Touch
Controls > Display
> Screen Clean Mode. The display darkens to make it
easy to see dust and smudges. To exit Screen Clean
Mode, press and hold
HOLD TO EXIT.
Chrome and Metal Surfaces
Polish, abrasive cleaners or hard cloths can damage the
finish on chrome and metal surfaces.
Cautions for Interior Cleaning
CAUTION: Using solvents (including alcohol),
bleach, citrus, naphtha, or silicone-based products
or additives on interior components can cause
damage.
CAUTION: Statically-charged materials can cause
damage to the touchscreen.
WARNING: If you notice any damage on an airbag
or seat belt, contact Tesla immediately.
WARNING: Do not allow any water, cleaners, or
fabric to enter a seat belt mechanism.
WARNING: Exposure to chemical cleaners can be
hazardous and can irritate eyes and skin. Read and
observe the instructions provided by the
manufacturer of the chemical cleaner.
Polishing, Touch Up, and Body
Repair
To preserve the cosmetic appearance of the body, you
can occasionally treat the paint surfaces with an approved polish containing:

Removing the Maintenance Panel
To check fluid levels, remove the maintenance panel:
1.
Open the hood.
2.
Pull the maintenance panel upward to release the clips that hold it in place.
3.
If checking the Battery coolant, remove the cabin intake trim panel by pulling it upwards to release the clips that hold it in place.
CAUTION: The maintenance panel protects the
front trunk from water. When re-attaching, make
sure it is fully seated.
Checking Battery Coolant
Your Battery coolant should not need to be replaced for the life of your vehicle under most circumstances. However, if the quantity of
fluid in the cooling system
drops below the recommended level, the
touchscreen
displays a warning message. Stop driving Model Y as
soon as safety permits and contact Tesla.
Fluid Level Check
DO NOT REMOVE THE FILLER CAP AND DO NOT ADD
FLUID. Doing so can result in damage not covered by
the warranty.
Do Not Top Up Battery Coolant
WARNING: Battery coolant can be hazardous and
can irritate eyes and skin. Under no circumstances
should you remove the filler cap and/or add
coolant. If the touchscreen warns you that the
fluid level is low, contact Tesla immediately.
To maximize the performance and life of the Battery, the cooling system uses a
specific mixture of G-48
ethylene-glycol coolant (HOAT). Contact Tesla for more
specific information about the coolant.
Checking Brake FluidWARNING: Contact Tesla immediately if you
notice increased movement of the brake pedal or
a significant loss of brake fluid. Driving under
these conditions can result in extended stopping
distances or complete brake failure.
A red brake indicator on the
touchscreen alerts you if the quantity of
fluid in the brake reservoir drops below
the recommended level. If it displays while driving, stop as soon as safety permits by gently applying the brakes.
Do not continue driving. Contact Tesla
immediately.
Topping Up the Brake Fluid
Do not top up your brake fluid. The following
instructions are provided for information purposes and future reference only:
1.
Clean the filler cap before removing it to prevent dirt
from entering the reservoir.
2.
Unscrew the cap and remove it.
3.
Top up the reservoir to the MAX mark using the
appropriate brake
fluid.
4.
Replace the filler cap, ensuring it is fully secured.
WARNING: Only use new fluid from a sealed air-
tight container. Never use previously used fluid or
fluid from a previously opened container

DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The rear motor in Model Y generates power when the
wheels spin. Always transport
Model Y with all four tires
off the ground. Ensure that the tires are unable to spin
at any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE
WITH THE TIRES IN A POSITION WHERE THEY
CAN SPIN. DOING SO CAN LEAD TO
SIGNIFICANT DAMAGE AND OVERHEATING. IN
RARE CASES EXTREME OVERHEATING MAY
CAUSE THE SURROUNDING COMPONENTS TO
IGNITE.
Do not transport Model Y using any method that is not
specified by Tesla. Adhere to the instructions provided
in the following sections and observe all warnings and
cautions provided. Damage caused by improper
transporting of your vehicle is not covered by the
warranty.
NOTE: Tesla is not liable or responsible for reimbursing
services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
NOTE: The tires are allowed to rotate slowly (under 3
mph or 5 km/h) and for a very short distance (less than
30 feet or 10 meters) only when Transport Mode is
enabled (see
Activate Transport Mode on page )
while the vehicle is being winched onto a
flatbed truck
or pulled out of a parking space for repositioning.
Exceeding these boundaries can lead to
significant

damage and overheating that is not covered by the
warranty.
A flatbed truck or comparable transport vehicle is the
recommended method of transporting
Model Y. The
vehicle can face either direction when using a
flatbed.
If Model Y must be transported without a flatbed truck,
then wheel lifts and dollies must be used to ensure that
all four wheels are
off of the ground. This method may
only be used for a maximum of
35 miles (55 km), and
must not exceed the manufacturer speed rating of the
dollies. With this method, Tesla recommends the vehicle
facing forward so that the front wheels are lifted and the rear wheels are on dollies.
CAUTION: Enable Transport Mode (see Activate
Transport Mode on page ) before winching
Model Y onto a flatbed truck (see Pull Onto
Flatbed Truck From Front on page and Pull
Onto Flatbed Truck From Rear on page ). If
Transport Mode is not available or the
touchscreen is not accessible, self-loading dollies
or tire skates must be used to load the vehicle
into the approved transportation position. Tesla is
not responsible for any damage caused by or
during the transport of Model Y, including
personal property damage or damage caused by
using self-loading dollies or tire skates.
WARNING: Model Y is equipped with high voltage
components that may be compromised as a result
of a collision (see High Voltage Components on
page 154). Before transporting Model Y, it is
important to assume these components are
energized. Always follow high voltage safety
precautions (wearing personal protection
equipment, etc.) until emergency response
professionals have evaluated the vehicle and can
accurately confirm that all high voltage systems
are no longer energized. Failure to do so may
result in serious injury.
Activate Transport Mode
Transport Mode keeps the parking brake disengaged
while winching
Model Y onto a flatbed truck. When
active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following
are required to enable Transport Mode:

Document Applicability
Owner information is updated regularly to reflect
updates to your vehicle. However, in some cases,
recently released features may not be described. To display information about recently released features, view the Release Notes on the touchscreen. Release Notes are displayed on the touchscreen after a software update, and can be displayed at any time by touching the Tesla "T" at the top of the touchscreen, then touching the Release Notes link. Release notes can also
be accessed by navigating to
Controls > Software. If
information related to how to use the touchscreen
conflicts with information in the Release Notes, the
Release Notes take precedence.
Illustrations
Illustrations are provided for demonstration purposes only. Depending on vehicle options, software version,
region of purchase, and
specific settings, your vehicle
may appear slightly
different. Although the owner
information is applicable to both right-hand drive and
left-hand drive vehicles, many illustrations show only
left-hand drive vehicles. However, the essential
information that the illustrations are providing is correct.
Feature Availability
Some features are available only on some vehicle
configurations and/or only in specific market regions.
Options or features mentioned in the owner information does not guarantee they are available on your
specific

vehicle.
Errors or Inaccuracies
All specifications and descriptions are known to be
accurate at time of publishing. However, because
continuous improvement is a goal at Tesla, we reserve the right to make product
modifications at any time. To
communicate any inaccuracies or omissions, or to
provide general feedback or suggestions regarding the quality of this owner information, send an email to
[email protected].
Location of Components
Owner information may specify the location of a component as being on the left or right side of the
vehicle. As shown, left (1) and right (2) represent the
side of the vehicle when sitting inside.
Copyrights and Trademarks

This alert is often accompanied by other alerts that can
help you identify and troubleshoot the issue. Start by
investigating any other displayed alerts that relate to charging issues.
Alternatively, you can check Mobile Connector or Wall Connector status lights to
confirm power to the device,
and also refer to the product owner’s manual for
troubleshooting information based on blink codes. If using other (non-Tesla) external charging equipment, check for a display or other user interface that provides troubleshooting help.
If there is clearly no power to the charging equipment, check the circuit breaker for the wall outlet / Wall Connector to make sure it has not tripped.
Further troubleshooting tips based on equipment type:

(UMC_a017)
Charging speed reduced
High temperature detected by Mobile Connector
High temperature detected by Mobile Connector alerts indicate the outlet used to charge is becoming too warm, so charging has been slowed to protect the
outlet.
This is not typically an issue with your vehicle or your
Mobile Connector, but rather an issue with the outlet. A
warm outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an outlet that is beginning to wear out.
To regain normal charge speed, make sure your adapter
is fully plugged into the outlet. If charging speed does not return to normal, contact an electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.
If the outlet is worn, it should be replaced with a high-
quality outlet. Consider upgrading to a Tesla Wall
Connector for greater convenience and highest charging speed.
(VCFRONT_a182)
12V battery must be replaced soon
Software updates will not complete
until serviced
The 12V battery has aged or degraded and needs to be
replaced. Until the battery is replaced, vehicle software updates will not complete.
It is recommended to replace the battery at your earliest convenience. In the meantime, continue normal use of the vehicle.
The vehicle is still OK to drive with this alert present, for
a period of time. However, if you continually delay the 12V battery replacement, the vehicle may eventually not have enough power to start or restart.
If the 12V battery is too low to turn on the vehicle or open the doors, follow the instructions in
Jump Starting
the 12V Battery on page 195.
For more information on the battery system, see Battery
Information on page 156.
(VCFRONT_a192)
Electrical system power reduced
Vehicle may shut down
unexpectedly
The electrical system cannot maintain the voltage
required to support all vehicle features.
If you drive the vehicle while this alert is present, certain
features may be disabled or function at a reduced level due to the low voltage. It is also possible the vehicle will
shut down unexpectedly.
Try turning off non-critical features, like seat heaters or
cabin fans, to help the vehicle maintain electrical power
for as long as possible.
Eliminating or reducing usage of non-critical features
may allow the vehicle to reach its destination without
shutting down, although this is not guaranteed.
Schedule service before your next planned drive. The vehicle may shut down unexpectedly or may not restart without service.
(VCSEC_a221)
Air pressure below
recommendation for tires
Check pressure and refill air as
needed
This alert does NOT indicate that there is a flat tire.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your
tires is at least 20% lower than the recommended cold tire pressure. This recommended pressure should be displayed on the Tire and Loading information label.
See Maintaining Tire Pressures on page 164 for detailed
information on how to keep the tires properly
inflated.
This alert may appear in cold weather because the tire pressure decreases when cold.