2020 SUBARU OUTBACK ECU

THE SUBARU STARLINK™ EXPERIENCE
STARLINK Safety and Security services* are designed to help in your time of need. These include
Advanced Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle
Recovery, the added convenience of Remote Engine Start with Climate Control, and so much more.
With the SUBARU STARLINK™ system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK™ experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK™ call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
• Press the i-button
for Enhanced Roadside Assistance* or Concierge* (if subscribed).*
• To cancel an SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge call, press and hold the same button for approximately two seconds or select
the “End Call” button displayed on the Touchscreen.
Head to www.Subaru.com/STARLINK to see all the SUBARU
STARLINK™ subscription services and packages.
* Access to STARLINK Safety and Security services requires an active
STARLINK subscription. Remote Engine Start available on keyless access
with push-button start vehicles. Remote Engine Start with Climate Control
available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual
transmission.
SUBARU STARLINK™ SAFETY AND SECURITY
78

SUBARU STARLINK™ ENROLLMENT
To enroll in SUBARU STARLINK™ and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK Safety Plus, STARLINK Security Plus and STARLINK Concierge subscription.
Your Retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account on www.mysubaru.com.
Enrollment in SUBARU STARLINK™ can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru Retailer or by calling a STARLINK Customer Care
Representative at 1-855-753-2495.
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it to
complete this step. After the enrollment process, you will learn more about the features in
detail at MySubaru.com.
MYSUBARU, MAKING OWNERSHIP EASY
The connection between you and your Subaru has never been simpler and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best way to stay in
touch with your Subaru vehicle. From MySubaru, you can access the following information
and STARLINK Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Service History
• Support Resources
*Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data
options available. Existing AT&T customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
SUBARU STARLINK™ SAFETY AND SECURITY
79

SUBARU STARLINK™ WI-FI HOTSPOT* – STAY
CONNECTED
SUBARU STARLINK’s in-vehicle Wi-Fi Hotspot keeps you and your
family connected using AT&T’s 4G LTE nationwide cellular network.
Whether watching movies, playing games or even listening to
music, your family won’t miss a beat with SUBARU STARLINK’s
in-vehicle Wi-Fi Hotspot. Set up is quick and easy and you don’t
need a SUBARU STARLINK™ subscription to use it.
• Select “Settings” from the Home screen.
• Select “Wi-Fi Hotspot” to turn it on (if the Wi-Fi Hotpot is alreadyon then proceed to the next step).
• Select Wi-Fi Hotspot Settings to view or update the following settings:• Wi-Fi Network Name (SSID)
• SSID Broadcast (Network ON / OFF)
• Security Type (WPA / WPA2)
• Password
• Connected Devices (Maximum of 8 devices)
How to Enroll:
• Connect your tablet, smartphone or laptop to the SUBARU STARLINK™ Wi-Fi Hotspot network listed in the settings menu and open your preferred web browser on the device
connected.
• Once the SUBARU STARLINK™ Wi-Fi Hotspot homepage loads, follow the on-screen instructions to create a new account or to add your vehicle to an already existing AT&T
Wireless account. You can also subscribe to the Wi-Fi Hotspot from the MySubaru
website or Mobile App.
* Internet access is purchased separately through AT&T with monthly, per gigabyte, and
unlimited data options available. Existing AT&T customers have the option to add an
additional line to their AT&T Mobile Share plan. Available on select models.
SUBARU STARLINK™ SAFETY AND SECURITY
80

3If the network is a secure network, a lock
symbol appears on the right side of the
screen. Touch the network name and then
“Connect” on the next screen. This will
take you to a screen to enter the password
and then select “OK”.
4 You will get a notification on the screen when the connection is complete. If an error
message appears, follow the guidance on the screen to try again.
Performing Software Updates
Software updates make the system easier to use or to add a feature to aid in the operation
of the system. By updating the software, you get the new features and the added security
of the upgraded software.
To check for updates, you need to connect to a Wi-Fi network and then start checking for
updates.
1. To update the software, start by connecting to a Wi-Fi network.
2. From the Home screen, touch “Settings”.
3. Next, touch “General”. Then select “Software Update”.
4. Select “Update”.
5. Select “Check for Updates” button.
6. Once the system has checked for updates, the Current Version and Available Version
will be displayed. Select “Install Now”.
7. Once the software is installed, it will request that you restart the vehicle to apply the new software.
SETTINGS AND UPDATES
101

G
GAUGES . . . . . . . . . . ........29
GENERAL Connect to Home Wi-Fi . . ......100
Performing Software Updates . . . . 101
H
HOME SCREEN ICONS . . ........58
HOOD PROP . . . . . . . . ........46
HOW TO CREATE A PROFILE Retrieving a Driver Profile .......62
I
IGNITION SWITCH . . . . . . . . . . . . . 30
IMPORTANT SAFETY INFORMATION . . . 2
IN CASE OF EMERGENCY Subaru Roadside Assistance . . . . . . 3
SUBARU STARLINK™ Safety and
Security . . . . . . . . . . ........3
INSTRUMENT PANEL SWITCHES . . . 27
I SWITCH . . . . . . . . . . . . . . . . . . 25
K
KEYLESS ACCESS WITH PUSH BUTTON START
Locking Using Door Handles ......5
Locking Using the Rear Gate ......7
Opening the Rear Gate . ........6
Unlock Using Door Handles .......5
KEYLESS ENTRY Automatic Door Locking/Unlocking . . 4
L
LATCH/ANCHOR . . . . . .........41
LIGHT CONTROLS Daytime Running Lights . . . . . . . . 25
Illumination Brightness . ........25 M
MAKING A CALL . . . ...........69
MAPS/NAVIGATION Checking for Updates . . . ......104
Updating Over-the-Air . . . . . . . . 105
Updating Using Your PC/MAC . . . . 105
MAP UPDATES . . . . . . ........123
MEDIA Aux Input .................68
Bluetooth
®................68
CD ....................68
USB / iPod . . . . . . ..........68
MYSUBARU Service Appointment Scheduler . . . 76
MYSUBARU, MAKING OWNERSHIP EASY ...................79
N
NEW VEHICLE BREAK-IN . . . ......49
O
OVERHEAD PANEL ............28
OVERVIEW . . ..............110
OVERVIEW OF YOUR MULTIMEDIA SYSTEM
Screen Layout . . . . . . . . ......52
Various Systems . . . . . . . . . . . . 52
P
PAIRING A PHONE . . . . . . . . . . . . . 69
PHONE . . . . . . .............103
POWER EXTERIOR MIRRORS Power Folding Mirrors . . . . . ....13
POWER MOONROOF Opening/Closing the Moonroof . . . . 16
Tilting the Moonroof . . . . ......16
POWER REAR GATE (PRG) From the Rear of the Vehicle . . . . . 42
Memory Height . . . . . . . ......43
INDEX
125

© 2019 Subaru of America, Inc. All rights reserved.
Contents may not be reproduced in whole or in part without prior written permission of
publisher. Specifications in this Guide are based on the latest product information available
at the time of publication. Some images shown are for illustration purposes only. Some
equipment shown in photography within this Guide is optional at extra co\
st. Specific
options may be available only in combination with other options. Specifi\
c combinations
of equipment or features may vary from time to time, and by geographic area. Subaru
of America, Inc. reserves the right to change or discontinue at any time, without notice: \
Prices, colors, materials, equipment, accessories, specifications, mod\
els and packages,
without incurring any obligation to make the same or similar changes on \
vehicles
previously sold. Colors shown may vary due to reproduction and printing processes.
Subaru of America, Inc. is not responsible for typographical errors.
Aha
™ is a trademark of Harman International Industries, Inc. Alcantara® is a registered
trademark of Alcantara S.p.A., and Alcantara is produced by the Toray Group. App Store®
is a registered trademark of Apple, Inc. Apple® is a registered trademark of Apple, Inc.
BBS® is a registered trademark of BBS Kraftahrzeugtechnik, AG. Bluetooth® is a registered
trademark of Bluetooth SIG, Inc. Brembo® is a registered trademark of Freni Brembo, S.p.A.
GreenEdge® is a registered trademark of Harman International Industries, Inc. Harman
Kardon® is a registered trademark of Harman International Industries, Inc. HD Radio® is a
registered trademark of iBiquity Digital Corporation. HomeLink® is a registered trademark
of Prince Corporation, a wholly owned subsidiary of Johnson Controls. iHeart® Radio
is a registered trademark of iHeartMedia, Inc. iPod® is a registered trademark of Apple,
Inc. iTunes® is a registered trademark of Apple, Inc. Metal-Matrix Diaphragm (MMD®) is a
registered trademark of Harman International Industries, Inc. MirrorLink™ is a trademark of
Car Connectivity Consortium, LLC. Pandora® is a registered trademark of Pandora Media,
Inc. Siri® is a registered trademark of Apple, Inc. Smart Way® is a registered trademark
of the U.S. Environmental Protection Agency. Stitcher™ is a trademark of Stitcher™, Inc.
TORSEN LSD® is a registered trademark of JTEKT TORSEN North America, Inc. SiriusXM®
All Access Radio is a registered trademark of SiriusXM Radio, Inc. SiriusXM Traffic® and
SiriusXM Travel Link® are registered trademarks of SiriusXM Radio, Inc. Added Security,
Crosstrek, Forester and Outback are registered trademarks of Subaru of America, Inc. BRZ,
EyeSight, Impreza, Lineartronic, Legacy, Subaru, SUBARU BOXER, WRX, STI and X-MODE
are registered trademarks of Subaru Corporation. Confidence in Motion and SUBARU
STARLINK
™ are trademarks of Subaru Corporation.