2020 Ram ProMaster towing

STARTING AND OPERATING119
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in first gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the speed control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use speed control in flat terrain and with light
loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase engine
idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
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120STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Recreational Towing
Recreational towing is allowed ONLY if the front
wheels are OFF the ground. This may be accom -
plished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instruc -
tions.
2. Drive the front wheels onto the tow dolly. 3. Firmly apply the parking brake. Place the
transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's
instructions.
5. Release the parking brake.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat TowNONE NOT ALLOWED
Dolly Tow Front OK
Rear NOT ALLOWED
On Trailer ALL OK
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.

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IN CASE OF EMERGENCY149
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift
back and forth between DRIVE (D) and
REVERSE (R), while gently pressing the acceler -
ator. Use the least amount of accelerator pedal
pressure that will maintain the rocking motion,
without spinning the wheels or racing the
engine. NOTE:
Push the “ESC OFF” switch, to place the Elec
-
tronic Stability Control (ESC) system in “Partial
OFF” mode, before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the “ESC OFF” switch again to
restore “ESC ON” mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the
wheels above 30 mph (48 km/h) while in
gear (no transmission shifting occurring).
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150IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode. If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of PARK
(P) for towing.Automatic Transmission
The manufacturer recommends towing your
vehicle with all four wheels
OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed
15 miles (24 km).
Towing Condition
Wheels OFF The Ground ALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
FrontOK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.

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IN CASE OF EMERGENCY151
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km), tow
with the front wheels OFF the ground (using a
flatbed truck, or wheel lift equipment with the
front wheels raised).ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Acci -
dent Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” under the paragraph “Fuel Cut Off
Switch” for further information on the Enhanced
Accident Response System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered under the
New Vehicle Limited Warranty.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.6

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SERVICING AND MAINTENANCE163
Under normal operating conditions, the cata-
lytic converter will not require maintenance.
However, it is important to keep the engine
properly tuned to ensure proper catalyst opera -
tion and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly malfunc -
tioning engine operation, a scorching odor may
suggest severe and abnormal catalyst over -
heating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifica-
tions, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the trans -
mission is in gear and the vehicle is in
motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
Cooling System
Coolant Checks
Check the engine coolant (antifreeze) protec-
tion every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS-12106)
only by an authorized dealer. Check the front of
the A/C condenser for any accumulation of
bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically
down the face of the condenser.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant (anti -
freeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never open a cooling system pres -
sure cap when the radiator or coolant
bottle is hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.
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174SERVICING AND MAINTENANCE
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on
your vehicle. You will not exceed the tire's load
carrying capacity if you adhere to the loading
conditions, tire size, and cold tire inflation pres -
sures specified on the Tire and Loading Infor -
mation placard in “Vehicle Loading” in the
“Starting And Operating” section of this manual.
NOTE:
Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front
and rear axles must not be exceeded.
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in the “Starting And Operating”
section of this manual.
To determine the maximum loading conditions
of your vehicle, locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs” on the
Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage
and trailer tongue weight (if applicable) should
never exceed the weight referenced here. Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight
of occupants and cargo should never exceed
XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver
and passengers that will be riding in your
vehicle.
(3) Subtract the combined weight of the driver
and passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available
amount of cargo and luggage load capacity. For
example, if “XXX” amount equals 1400 lbs. and
there will be five 150 lb passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage
and cargo being loaded on the vehicle. That
weight may not safely exceed the available
cargo and luggage load capacity calculated in
Step 4.
(6) If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. Consult this manual to determine how
this reduces the available cargo and luggage
load capacity of your vehicle.Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).

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SERVICING AND MAINTENANCE181
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall. If you need snow tires, select tires
equivalent in size and type to the orig -
inal equipment tires. Use snow tires
only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h). For
speeds above 75 mph (120 km/h) refer to orig -
inal equipment or an authorized tire dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
Spare Tires — If Equipped
NOTE:
For vehicles equipped with Tire Service Kit
instead of a spare tire, please refer to “Tire
Service Kit” in “In Case Of Emergency” for
further information.
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for tempo -
rary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an autho -
rized tire dealer for the recommended tire rota -
tion pattern.
NOTE:
This spare tire may not have a tire pressure
monitor sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
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