Page 241 of 350

238 IN CASE OF EMERGENCY
NOTE:
Push the “ESC OFF” switch, to place the Electronic Stability
Control (ESC) system in “Partial Off” mode, before rocking
the vehicle. Refer to “Electronic Brake Control System” in
“Safety” for further information. Once the vehicle has been
freed, push the “ESC OFF” switch again to restore “ESC On”
mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage
the tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 238
Page 244 of 350

241
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change indicator
system. The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil change indi-
cator message will illuminate. This means that service is
required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extended engine idle time,
extremely hot or cold ambient temperatures will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km) since
last reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator message
after completing the scheduled oil change. If a scheduled oil change
is performed by someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Oil
Change Reset” in “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change intervals exceed
10,000 miles (16,000 km), 350 hours of engine run time or
12 months, whichever comes first. The 350 hours of engine run
or idle time is generally only a concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of engine
run time if the vehicle is operated in a dusty and off road environ -
ment or is operated predominantly at idle, or only very low engine
RPM. This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or damage. Rotate tires at the first sign of irregular wear, even if it
occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake master cylinder, fill as needed.
• Check function of all interior and exterior lights.
7
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 241
Page 245 of 350
242 SERVICING AND MAINTENANCE
Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance schedule for the required maintenance intervals.At Every Oil Change Interval As Indicated By Oil Change Indicator System:
• Change oil and filter
• Rotate the tires
• Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
• Inspect battery and clean and tighten terminals as required
• Inspect the CV joints
• Inspect brake pads, shoes, rotors, drums, hoses, lines and park brake
• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or off-road conditions
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 242
Page 269 of 350
266 SERVICING AND MAINTENANCE
RAISING THE VEHICLE
In the case where it is necessary to raise the vehicle, go to an
authorized dealer or service station.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading.Tire Markings
Tire Markings
1 — US DOT Safety Standards Code (TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and Temperature Grades
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 266
Page 270 of 350

SERVICING AND MAINTENANCE 267
NOTE:
• P (Passenger) — Metric tire sizing is based on US designstandards. P-Metric tires have the letter “P” molded into
the sidewall preceding the size designation. Example:
P215/65R15 95H.
• European — Metric tire sizing is based on European design standards. Tires designed to this standard have the
tire size molded into the sidewall beginning with the
section width. The letter "P" is absent from this tire size
designation. Example: 215/65R15 96H.
• LT (Light Truck) — Metric tire sizing is based on US design standards. The size designation for LT-Metric tires is the
same as for P-Metric tires except for the letters “LT” that
are molded into the sidewall preceding the size designa -
tion. Example: LT235/85R16. • Temporary spare tires are designed for temporary emer
-
gency use only. Temporary high pressure compact spare
tires have the letter “T” or “S” molded into the sidewall
preceding the size designation. Example: T145/80D18
103M.
• High flotation tire sizing is based on US design standards and it begins with the tire diameter molded into the side -
wall. Example: 31x10.5 R15 LT.
7
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 267
Page 273 of 350

270 SERVICING AND MAINTENANCE
Tire Identification Number (TIN)
The Tire Identification Number (TIN) may be found on one or both sides of the tire; however, the date code may only be on
one side. Tires with white sidewalls will have the full TIN, including the date code, located on the white sidewall side of the
tire. Look for the TIN on the outboard side of black sidewall tires as mounted on the vehicle. If the TIN is not found on the
outboard side, then you will find it on the inboard side of the tire.EXAMPLE:
DOT MA L9 ABCD 0301
DOT = Department of Transportation
• This symbol certifies that the tire is in compliance with the US Department of Transportation tire safety standards and is approved for highway use
MA = Code representing the tire manufacturing location (two digits)
L9 = Code representing the tire size (two digits)
ABCD = Code used by the tire manufacturer (one to four digits)
03 = Number representing the week in which the tire was manufactured (two digits)
• 03 means the 3rd week
01 = Number representing the year in which the tire was manufactured (two digits)
• 01 means the year 2001
• Prior to July 2000, tire manufacturers were only required to have one number to represent the year in which the tire was manufactured. Example: 031 could represent the 3rd week of 1981 or 1991
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 270
Page 276 of 350

SERVICING AND MAINTENANCE 273
Tire And Loading Information PlacardTire And Loading Information Placard
This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare tires. Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire's load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation pres
-
sures specified on the Tire and Loading Information placard
in “Vehicle Loading” in the “Starting And Operating”
section of this manual.
NOTE:
Under a maximum loaded vehicle condition, gross axle
weight ratings (GAWRs) for the front and rear axles must not
be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” chapter of this manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of occu-
pants and cargo should never exceed XXX kg or XXX lbs” on
the Tire and Loading Information placard. The combined
weight of occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the weight refer -
enced here.
7
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 273
Page 278 of 350
SERVICING AND MAINTENANCE 275
WARNING!
Overloading of your tires is dangerous. Overloading can
cause tire failure, affect vehicle handling, and increase
your stopping distance. Use tires of the recommended
load capacity for your vehicle. Never overload them.
7
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 275