2020 RAM CHASSIS CAB Owners Manual

CUSTOMER ASSISTANCE503
PUBLICATION ORDER FORMS
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Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/trouble -
shooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles.
A complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix prob-
lems on computer-controlled vehicle systems
and features. They show exactly how to find and
correct problems the first time, using
step-by-step troubleshooting and drivability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as
well as specifications, capabilities and safety
tips.
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INDEX
A
Accessories..........................................413Mopar.............................................413Adaptive Cruise Control (ACC) (Cruise
Control)...............................................232Adding Engine Coolant (Antifreeze)............364Adding Fuel..........................................269Additives, Fuel......................................400AdjustDown................................................31Forward.............................................31Rearward...........................................31Up....................................................31Adjustable Pedals....................................39Air BagAir Bag Operation...............................153Air Bag Warning Light..........................151Enhanced Accident Response.......158, 328Event Data Recorder (EDR)...................328If Deployment Occurs..........................157Knee Impact Bolsters..........................154Maintaining Your Air Bag System............158Maintenance.....................................158Transporting Pets...............................179Air Bag Light......................... 108, 151, 181Air Cleaner, Engine (Engine Air
Cleaner Filter)............................... 349, 371
Air Conditioner Maintenance.................... 351Air Conditioner Refrigerant............... 351, 352Air Conditioner System............................ 351Air Conditioning................................. 52, 62Air Conditioning Filter....................... 64, 352Air Conditioning System............................ 62Air Conditioning, Operating Tips.................. 63Air Filter.............................................. 349Air PressureTires............................................... 383AlarmPanic................................................ 14Security Alarm............................. 24, 110Alterations/ModificationsVehicle.............................................. 11Android Auto........................................ 496Antifreeze (Engine Coolant)...................... 364Capacites......................................... 405Disposal.......................................... 365Anti-Lock Brake System (ABS)................... 120Anti-Lock Warning Light........................... 114Apple CarPlay....................................... 497Assist, Hill Start..................................... 122Audio Systems (Radio)............................ 414Auto Down Power Windows........................ 65Auto Unlock, Doors................................ 216Automatic Door Locks............................... 29
Automatic Headlights............................... 46Automatic Temperature Control (ATC).......... 62Automatic Transmission................. 213, 370Adding Fluid..................................... 370Fluid And Filter Change....................... 370Fluid Change.................................... 370Fluid Level Check.............................. 368Fluid Type........................ 368, 409, 412Shifting........................................... 207Special Additives............................... 368Automatic Transmission Limp Home Mode.. 216AUX Camera................................. 261, 267Auxiliary Driving Systems........................ 129Axle Fluid.....................370, 371, 409, 412Axle Lubrication............................ 370, 371
B
Back-Up.............................................. 258Back-Up Camera................................... 258Battery....................................... 110, 346Blanket........................................... 196Charging System Light........................ 110Keyless Key Fob Replacement................ 14Battery Saver Feature.............................. 48Belts, Seat........................................... 180Body Builders Guide................................ 11Body Mechanism Lubrication................... 360

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B-Pillar Location
....................................379Brake Assist System...............................121Brake Control System.............................121Brake Fluid...................................367, 409Brake System............................... 367, 397Fluid Check.......................................367Master Cylinder.................................367Parking............................................204Warning Light....................................109Brake/Transmission Interlock...................206Bulb Replacement.................................300Bulbs, Light.................................. 182, 300
C
Cab Top Clearance Lights........................305Camera...............................................258Camera, AUX................................ 261, 267Camera, Rear............................... 258, 261Capacities, Antifreeze (Engine Coolant).......405Capacities, Fluid....................................405Caps, Filler Oil (Engine)............................... 343, 348Power Steering..................................229Radiator (Coolant Pressure)..................365Car Washes..........................................394Carbon Monoxide Warning............... 180, 401Cargo Light.............................................47Cellular Phone......................................483Center High Mounted Stop Light................304Center Seat Storage Compartment..............73
Changing A Flat Tire............................... 314Charge Air Cooler................................... 366Chart, Tire Sizing................................... 376Check Engine Light (Malfunction Indicator Light)119Checking Your Vehicle For Safety.............. 180Checks, Safety...................................... 180Child Restraint...................................... 160Child RestraintsBooster Seats................................... 164Child Seat Installation................. 172, 174How To Stow An unused ALR Seat Belt.... 171Infant And Child Restraints................... 162Locating The LATCH Anchorages............ 169Lower Anchors And Tethers For Children.. 165Older Children And Child Restraints........ 163Seating Positions............................... 165Clean Air Gasoline................................. 399CleaningWheels............................................ 389Climate Control....................................... 51Automatic.......................................... 55Manual.............................................. 52Cold Weather Operation.......................... 187Compact Spare Tire............................... 387Contract, Service................................... 501Cooling Pressure Cap (Radiator Cap).......... 365Cooling System..................................... 363Adding Coolant (Antifreeze).................. 364Coolant Level............................ 363, 366
Cooling Capacity................................ 405Disposal Of Used Coolant.................... 365Drain, Flush, And Refill........................ 364Inspection........................................ 366Points To Remember.......................... 366Pressure Cap.................................... 365Radiator Cap.................................... 365Selection Of Coolant(Antifreeze)................... 364, 407, 410Corrosion Protection.............................. 393Cruise Control (Speed Control)......... 230, 232Cruise Light......................................... 117Cupholders............................................ 77Customer Assistance............................. 500Cybersecurity....................................... 414
D
Daytime Running Lights............................ 45Dealer Service...................................... 347Defroster, Rear Window............................ 52Defroster, Windshield....................... 52, 181Delay (Intermittent) Wipers........................ 50Diagnostic System, Onboard.................... 118Diesel Exhaust Brake............................. 203Diesel Fuel.......................................... 402Diesel Fuel Requirements....................... 402Bulk Storage Of................................. 269Diesel Fuel System, Re-Priming................ 358Differential, Limited Slip......................... 228
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Dipsticks Power Steering
..................................229Disabled Vehicle Towing..........................326DisposalAntifreeze (Engine Coolant)...................365Do Not Disturb......................................496Door Ajar.............................................111Door Ajar Light......................................111Door LocksAutomatic...........................................29Doors....................................................25Draining Fuel/Water Separator Filter..........354Driver’s Seat Back Tilt...............................30DrivingThrough Flowing, Rising, Or Shallow Standing Water
..........................................292Dual Rear Wheels.................. 317, 391, 398
E
Electric Brake Control System...................121Anti-Lock Brake System.......................120Electronic Roll Mitigation..............124, 127Electrical Power Outlets.............................78Electronic Range Select (ERS)........... 211, 217Electronic Stability Control (ESC)...............124Electronic Throttle Control Warning Light.....110Electronically Shifted Transfer Case...219, 222Emergency Braking................................204Emergency, In Case OfFreeing Vehicle When Stuck..................324
Hazard Warning Flasher...................... 294Jacking............................................ 314Jump Starting................................... 319Emission Control System Maintenance....... 119Engine........................................ 343, 344Air Cleaner....................................... 349Block Heater..................................... 190Break-In Recommendations................. 202Compartment.................................... 344Compartment Identification.................. 343Coolant (Antifreeze).................... 407, 410Exhaust Gas Caution.................. 180, 401Fails To Start.................................... 186Flooded, Starting............................... 186Fuel Requirements............................. 399Identifcation..................................... 344Idling.............................................. 197Jump Starting................................... 319Oil.................................. 347, 407, 410Oil Filler Cap............................. 343, 348Oil Filter........................................... 349Oil Reset............................................ 93Oil Selection..................................... 347Oil Synthetic..................................... 349Overheating...................................... 321Runaway.......................................... 267Starting........................................... 184Engine Oil Viscosity................................ 348Enhanced Accident Response
Feature....................................... 158, 328
Entry System, Illuminated.......................... 49Ethanol............................................... 400Exhaust Brake...................................... 203Exhaust Gas Cautions.................... 180, 401Exhaust System.................... 180, 362, 371Exterior Lighting...................................... 44Exterior Lights................................ 44, 182
F
FiltersAir Cleaner
....................................... 349Air Conditioning........................... 64, 352Engine Fuel.............................. 354, 407Engine Oil........................ 349, 407, 410Engine Oil Disposal............................ 349FlashersTurn Signals....................... 47, 117, 182Flash-To-Pass......................................... 46Flat Tire Stowage.................................. 318Fluid Capacities.................................... 405Fluid Leaks.......................................... 182Fluid Level ChecksBrake............................................. 367Power Steering.................................. 229Fluids And Lubricants..................... 407, 410Fog Lights..................................... 47, 303Fold Flat Load Floor................................. 76Fold-Flat Seats....................................... 30Forward Collision Warning....................... 129Four Wheel Drive.................................. 218

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Four-Way Hazard Flasher
.........................294Freeing A Stuck Vehicle...........................324Front Axle (Differential)...........................370Fuel.................................... 269, 399, 402Adding.............................................268Additives..........................................400Capacity...........................................405Clean Air..........................................399Diesel.............................. 269, 402, 410Ethanol............................................400Filler Cap (Gas Cap)............................268Filter....................................... 354, 407Gasoline..........................................399Light...............................................113Materials Added.................................400Methanol.........................................400Octane Rating...................................399Requirements........................... 399, 402Specifications....................................402Tank Capacity....................................405Fuses..................................................305
G
Garage Door Opener (HomeLink).................67Gas Cap (Fuel Filler Cap).........................268Gasoline, Clean Air.................................399Gasoline, Reformulated...........................399Gauges Voltage............................................194Gear Ranges.........................................207
Gear Selector Override............................ 322General Information....................... 132, 140Glass Cleaning...................................... 396Gross Axle Weight Rating......................... 274Gross Vehicle Weight Rating.................... 274GuideBody Builders...................................... 11GVWR................................................. 273
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.............................. 292Hazard Warning Flashers........................ 294Head Restraints...................................... 36Head Rests............................................ 36Headlights........................................... 301Automatic High Beam........................... 45Cleaning.......................................... 394High Beam......................................... 45Lights On Reminder.............................. 47Passing............................................. 46Switch............................................... 44Heated Mirrors....................................... 43Hill Descent Control............................... 128Hill Descent Control Indicator................... 128Hill Start Assist..................................... 122HitchesTrailer Towing................................... 278Hoisting.............................................. 374
HomeLink (Garage Door Opener)................ 67Hood Prop............................................. 66Hood Release......................................... 66Hub Caps............................................ 318
I
Idle-Up Feature..................................... 198Ignition................................................. 17Switch............................................... 17Illuminated Entry..................................... 49In Vehicle HelpVehicle User Guide............................... 12Inside Rearview Mirror...................... 40, 294Instrument Cluster.................87, 88, 90, 91Descriptions..................................... 117Display.............................................. 92Engine Oil Reset.................................. 93Instrument Panel Lens Cleaning............... 396Integrated Trailer Brake Control................ 281Interior Appearance Care........................ 395Interior Lights......................................... 48Intermittent Wipers (Delay Wipers).............. 50Intervention Regeneration Strategy... 103, 359Inverter Outlet (115V).............................. 80iPod/USB/MP3 Control........................... 481
J
Jack Location....................................... 314Jack Operation..................................... 314Jacking And Tire Changing....................... 314
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Jump Starting
.......................................319
K
Key Fob Panic Alarm
........................................14Programming Additional Key Fobs...... 16, 23Key Fob Battery Service (Remote
Keyless Entry).........................................14Key Fob Programming (Remote
Keyless Entry).........................................16Keyless Enter-N-Go.................. 26, 184, 188Lock The Vehicle’s Doors..... 423, 438, 458Passive Entry......................................26Passive Entry Programming..........438, 458Keys.....................................................13Replacement......................................23
L
Lane Change And Turn Signals....................47Lane Change Assist..................................47LaneSense...........................................256Latches...............................................182Hood.................................................66Lead Free Gasoline................................399Leaks, Fluid..........................................182Life Of Tires..........................................385Light Bulbs...................................182, 300Lights..................................................182Air Bag............................. 108, 151, 181Automatic High Beam............................45
Brake Assist Warning.......................... 126Brake Warning.................................. 109Bulb Replacement............................. 300Cab Top Clearance............................. 305Cargo................................................ 47Center Mounted Stop.......................... 304Courtesy/Reading................................ 48Cruise............................................. 117Daytime Running................................. 45Electronic Stability Program(ESP)Indicator...................................... 110Engine Temperature Warning................ 110Exterior...................................... 44, 182Fog................................................. 303Four Wheel Drive Indicator................... 228Hazard Warning Flasher...................... 294Headlights.................................... 44, 46High Beam......................................... 45Hill Descent Control Indicator................ 128Illuminated Entry................................. 49Interior.............................................. 48Lights On Reminder.............................. 47Low Fuel.......................................... 113Malfunction Indicator (Check Engine)..... 112Park................................................ 117Passing............................................. 46Seat Belt Reminder............................ 108Security Alarm................................... 110Service............................................ 300Traction Control................................. 126
Transfer Case................................... 228Turn Signals................47, 117, 182, 301Warning Instrument ClusterDescriptions......................... 110, 117Limited-Slip Differential.................. 228, 371Load Shed Battery Saver Mode................ 107Load Shed Battery Saver On.................... 107Load Shed Electrical Load Reduction......... 107Load Shed Intelligent Battery Sensor......... 107Loading Vehicle.................................... 273Tires............................................... 379LocksAutomatic Door................................... 29Child Protection................................... 29Power Door........................................ 26Low Tire Pressure System....................... 132Lubrication, Body.................................. 360Lug Nuts/Bolts..................... 317, 397, 398
M
Maintenance Free Battery....................... 346Maintenance Plan................................. 336Maintenance Schedule....329, 331, 334, 336Malfunction Indicator Light
(Check Engine)............................. 112, 119ManualPark Release.................................... 323Service............................................ 503Media Hub........................................... 481Memory Seat......................................... 32

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Methanol
.............................................400Mirrors..................................................40Electric Powered..................................41Heated..............................................43Memory.............................................32Outside..............................................41Rearview.................................... 40, 294Trailer Towing......................................42Modifications/Alterations Vehicle..............................................11Monitor, Tire Pressure System..................132Mopar Accessories.................................413Mopar Parts.........................................502MP3 Control.........................................481Multi-Function Control Lever.......................44
N
Navigation System (Uconnect GPS)............258New Vehicle Break-In Period.....................202Noise ControlMaintenance.....................................371Tampering Prohibited..........................372Noise Emission Warranty.................371, 372
O
Occupant Restraints...............................141Octane Rating, Gasoline (Fuel)..................399Oil Change Indicator...............................335Oil Filter, Change...................................349Oil Filter, Selection.................................349
Oil Pressure Light.................................. 110Oil Reset............................................... 93Oil, Engine........................... 347, 407, 410Capacity.......................................... 405Change Interval................................. 347Dipstick........................................... 345Disposal.......................................... 349Filter............................... 349, 407, 410Filter Disposal................................... 349Identification Logo..................... 347, 348Materials Added To............................ 349Pressure Warning Light....................... 110Recommendation.............................. 347Synthetic......................................... 349Viscosity.......................................... 348Onboard Diagnostic System..................... 118Operating Precautions............................ 118Operator ManualOwner's Manual........................... 11, 503Outside Rearview Mirrors.......................... 41Overdrive............................................. 212Overdrive OFF Switch............................. 212Overheating, Engine............................... 321
P
Paint Care........................................... 393Panic Alarm............................................ 14Parking Brake....................................... 204ParkSense System, Rear................. 246, 250Passive Entry.......................................... 26
Pedals, Adjustable................................... 39Pets................................................... 179Placard, Tire And Loading Information........ 379PowerDistribution Center (Fuses).................. 306Door Locks......................................... 26Mirrors.............................................. 41Outlet (Auxiliary Electrical Outlet)....... 78, 80Seats................................................ 31Sliding Rear Window............................. 66Steering.................................... 41, 229Take-Off Adapter............................... 228Take-Off Operation............................. 228Windows........................................... 64Power SeatsDown................................................ 31Forward............................................. 31Rearward........................................... 31Recline.............................................. 31Tilt................................................... 31Up.................................................... 31Power Steering Fluid.............................. 409Pregnant Women And Seat Belts.............. 149Preparation For Jacking.......................... 314PTO (Power Take-Off)............................. 228
R
Radial Ply Tires..................................... 384Radiator Cap (Coolant Pressure Cap). 363, 365Radio Operation.................................... 483
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Rain Sensitive Wiper System
......................51Rear Axle (Differential).................... 370, 371Rear Camera........................................261Rear ParkSense System.................. 246, 250Rear Window, Sliding................................66Recreational Towing...............................288Shifting Into Transfer Case Neutral (N)....290Shifting Out Of Transfer Case Neutral (N)....................................291Reformulated Gasoline...........................399Refrigerant...................................351, 352Release, Hood........................................66Reminder, Seat Belt...............................142Remote Keyless Entry...............................13Panic Alarm........................................14Programming Additional Key Fobs...... 16, 23Remote Start (Diesel)...............................20Remote Start (Gasoline)............................18Remote StartingExit Remote Start Mode.........................19Uconnect Customer ProgrammableFeatures....................... 424, 440, 459Uconnect Settings.............. 424, 440, 459Replacement Bulbs................................300Replacement Keys...................................23Replacement Tires.................................385Reporting Safety Defects.........................502Resetting Perform Service Indicator...........335Restraints, Child....................................160Restraints, Head......................................36
Rotation, Tires...................................... 391
S
Safety Checks Inside Vehicle.................... 180Safety Checks Outside Vehicle.................. 182Safety Defects, Reporting........................ 502Safety Information, Tire........................... 374Safety Tips........................................... 180Safety, Exhaust Gas............................... 180Schedule, Maintenance.......................... 329Seat BeltAutomatic Locking Retractor (ALR)......... 149Seat Belt Reminder................................ 108Seat Belts.................................... 142, 180Adjustable Shoulder Belt..................... 146Adjustable Upper Shoulder Anchorage.... 146Adjustable Upper Shoulder BeltAnchorage.................................... 146Child Restraints................................. 160Extender.......................................... 148Front Seat................................ 142, 145Inspection........................................ 180Lap/Shoulder Belt Operation................ 145Lap/Shoulder Belt Untwisting............... 146Operating Instructions......................... 145Pregnant Women............................... 149Reminder......................................... 142Seat Belt Extender............................. 148Seat Belt Reminder............................ 142Untwisting Procedure.......................... 146
Seat Belts Maintenance.......................... 395Seats............................................. 30, 31Adjustment.................................. 30, 31Easy Entry.......................................... 33Folding Floor...................................... 76Head Restraints.................................. 36Memory............................................. 32Power............................................... 31Rear Folding....................................... 30Tilting............................................... 30Security Alarm................................ 24, 110Selection Of Coolant (Antifreeze)....... 407, 410Sentry KeyKey Programming................................ 23Sentry Key (Immobilizer)........................... 22Sentry Key Replacement........................... 23Service Assistance................................ 500Service Contract................................... 501Service Manuals................................... 503Shift Lever Override............................... 322Shifting............................................... 205Automatic Transmission.............. 207, 213Transfer Case................................... 227Transfer Case, Shifting Into Transfer Case Neutral (N)................. 290Transfer Case, Shifting Out Of Transfer Case Neutral (N)............................ 291Signals, Turn.......................... 47, 117, 182Siri..................................................... 495Sliding Rear Window, Power....................... 66

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