2020 Ram 3500 tailgate

STARTING AND OPERATING311
The ParkView Camera is located in the center of
the tailgate handle.
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
Zoom View
When the Rear View Camera image is
being displayed, and the vehicle
speed is below 8 mph (13 km/h)
while in any gear selector position,
Zoom View is available. By pressing the
“magnifying glass” icon in the upper left of the display screen, the image will zoom in to four
times the standard view. Pressing the icon a
second time will return the view to the standard
Backup Camera display.
When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Backup
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
If the vehicle is in PARK, Zoom View is available
until the gear selector is placed in DRIVE or
REVERSE.
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the guidelines will not be
visible.
AUX CAMERA — IF EQUIPPED
Your vehicle may be equipped with one or two
AUX Cameras, which display rearview and side
view images from the trailer on the
touchscreen.
Activation
The AUX Camera is activated by first pressing
the Backup Camera, Cargo Camera (if
equipped), or Surround View Camera (if
equipped) button on the touchscreen, followed
by the AUX button located in the upper left
corner of the rearview display. The AUX camera
can also be activated when the vehicle is in
REVERSE by pressing the AUX button.
If equipped with two AUX Cameras, you can
switch between each camera by then pressing
the AUX1 or AUX2 buttons on the Trailer Camera
display.
AUX1 Camera Button
AUX2 Camera Button
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using ParkView to be
able to stop in time when an obstacle is
seen. It is recommended that the driver
look frequently over his/her shoulder when
using ParkView.
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312STARTING AND OPERATING
Deactivation
The AUX Camera is deactivated by pressing the
“X” in the upper right corner of the touchscreen.
This will return the display back to the
previously displayed screen.
NOTE:
If the AUX button is pressed and no AUX
Camera is connected, the touchscreen will
display a blue screen along with the message
“Camera System Unavailable.” The screen
can be exited out by pressing the “X” in the
upper right hand corner. This will return the
display back to the previously displayed
screen.
Zoom View is not available with the AUX
Camera feature.
The display will always default to the Trailer
Camera display (AUX 1).
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED
Your vehicle may be equipped with the
Surround View Camera system that allows you
to see an on-screen image of the surroundings
and Top View of your vehicle whenever the gear
selector is put into REVERSE or manually
activated via the Uconnect system. The Top
View of the vehicle will show which doors are
open. The image will be displayed on the
touchscreen display along with a caution note
“Check Entire Surroundings” across the top of
the screen. After five seconds, this note will
disappear. The Surround View Camera system
is comprised of four sequential cameras
located in the front grille, rear tailgate and side
mirrors.
NOTE:
The Surround View Camera system has
programmable settings that may be selected
through the Uconnect System. Refer to “Ucon -
nect Settings” in “Multimedia” for further infor -
mation. When the vehicle is shifted into REVERSE, the
Rear View and Top View is the default view of
the system (Automatic Activation).

When the vehicle is shifted out of REVERSE (with
camera delay turned on), the Rear View will
continue to be displayed for up to 10 seconds,
unless the vehicle speed exceeds 8 mph
(13 km/h), the vehicle is shifted into PARK or the
ignition is placed in the OFF position. There is a
touchscreen button “X” to disable the display of
the camera image.

When the vehicle is shifted out of REVERSE
(with camera delay turned off), the Surround
View system is exited and the last known screen
appears again.
While the Rear View is displayed and guidelines
are enabled, active guidelines are overlaid on
the image to illustrate the width of the vehicle,
including the side view mirrors and its projected
backup path based on the steering wheel
position.
Different colored zones indicate the distance to
the rear of the vehicle.

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IN CASE OF EMERGENCY367
REMOVING THE SPARE TIRE

1. Remove the spare tire before attempting to
jack up the truck. Attach the lug wrench to
the extension tubes with the curved angle
facing away from the vehicle. Insert the
extension tube through the access hole
between the lower tailgate and the top of the
bumper and into the winch mechanism tube.
Winch Mechanism Tube Inserting The Extension Tubes Into The Access Hole

2. Rotate the lug wrench handle counter -
clockwise until the spare tire is on the
ground with enough cable slack to allow you
to pull it out from under the vehicle.

Rotating The Lug Wrench Handle
3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer.
4. Lift the spare tire with one hand to give
clearance to tilt the retainer at the end of
the cable.

Gaining Access To The Retainer

5. Pull the retainer through the center of the wheel.

Pulling The Retainer Through The Center Of The Wheel

WARNING!
After using the jack and tools, always reinstall
them in the original carrier and location.
While driving you may experience abrupt
stopping, rapid acceleration or sharp turns. A
loose jack, tools, bracket or other objects in
the vehicle may move around with force,
resulting in serious injury.
6

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IN CASE OF EMERGENCY373

Pushing The Retainer Through The Center Of The
Wheel And Positioning It

3. Attach the lug wrench to the extension tubes with the curved angle facing away
from the vehicle. Insert the extensions
through the access hole between the lower
tailgate and the top of the bumper and into
the winch mechanism tube.

Lug Wrench And Extension Tubes Assembled And In Position
4. Rotate the lug wrench handle clockwise
until the wheel is drawn into place against
the underside of the vehicle. Continue to
rotate until you feel the winch mechanism
slip, or click three or four times. It cannot be
overtightened. Push against the tire several
times to ensure it is firmly in place.
NOTE:
The winch mechanism is designed for use with
the jack extension tube only. Use of an air
wrench or other power tools is not recom-
mended and can damage the winch.
REINSTALLING THE JACK AND TOOLS

1. Tighten the jack all the way down by turning the jack turn-screw counter -
clockwise until the jack is snug.

2. Position the jack and tools into bracket assembly. Make sure the lug wrench is
under the jack near the jack turn-screw.
Snap tools into bracket assembly clips.
Install the jack into bracket assembly and
turn the jack turn-screw clockwise until jack
is snug into bracket assembly.
Jack And Tools Bracket Assembly

3. Place the jack and tool bracket assembly in the storage position holding the jack by the
jack turn-screw, slip the jack and tools
under the seat so that the bottom slot
engages into the fastener on the floor.

Jack Hold Down Fastener

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414SERVICING AND MAINTENANCE
the Diesel Particulate Filter, the engine idle
speed will return to normal when the brake
pedal is applied. A small change in engine tone
or a slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 km/h). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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552
INDEX
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.............................................. 282Adding Engine Coolant (Antifreeze)............... 418Adding Fuel.......................................... 319, 320Additives, Fuel............................................... 454AdjustDown........................................................... 35Forward....................................................... 35Rearward..................................................... 35Up................................................................ 35Adjustable Pedals............................................ 42Air BagAir Bag Operation...................................... 185Air Bag Warning Light................................ 182Enhanced Accident Response......... 189, 384Event Data Recorder (EDR)....................... 384If Deployment Occurs................................ 188Knee Impact Bolsters................................ 185Maintaining Your Air Bag System.............. 190Maintenance............................................. 190Redundant Air Bag Warning Light.............183Transporting Pets...................................... 209Air Bag Light............................... 130, 182, 210Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 403, 425
Air Conditioner Maintenance........................ 405Air Conditioner Refrigerant.................. 405, 406Air Conditioner System................................. 405Air Conditioning......................................... 57, 67Air Conditioning Filter..............................69, 406Air Conditioning System................................... 67Air Conditioning, Operating Tips....................... 68Air Filter........................................................ 403Air PressureTires......................................................... 436AlarmPanic........................................................... 15Security Alarm....................................25, 132Alterations/ModificationsVehicle......................................................... 12Android Auto................................................. 545Antifreeze (Engine Coolant)................. 418, 459Capacites................................................. 460Disposal................................................... 420Anti-Lock Brake System (ABS)...................... 144Anti-Lock Warning Light................................ 137Apple CarPlay................................................ 546Assist, Hill Start............................................. 151Audio Systems (Radio).................................. 467Auto Down Power Windows............................. 70Automatic Door Locks...................................... 30
Automatic Headlights.......................................50Automatic Tailgate Release.............................74Automatic Temperature Control (ATC)..............67Automatic Transmission....................... 235, 424Adding Fluid.............................................. 424Fluid And Filter Change............................. 424Fluid Change............................................. 424Fluid Level Check............................. 422, 423Fluid Type............................... 422, 463, 466Shifting..................................................... 239Special Additives...................................... 422Automatic Transmission Limp Home Mode... 238AUX Camera......................................... 311, 318Auxiliary Driving Systems.............................. 153Axle Fluid.....................................424, 463, 466Axle Lubrication............................................ 424
B
Back-Up......................................................... 309Back-Up Camera........................................... 309Bar, Stabilizer/Sway System......................... 260Battery................................................. 132, 400Blanket..................................................... 225Charging System Light.............................. 132Keyless Key Fob Replacement....................15Battery Saver Feature......................................53

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558 Power Seats Down
........................................................... 35Forward....................................................... 35Rearward..................................................... 35Recline........................................................ 35Tilt............................................................... 35Up................................................................ 35Power Steering Fluid...................................... 463Pregnant Women And Seat Belts...................180PretensionersSeat Belts.................................................. 180
R
Radial Ply Tires.............................................. 437Radiator Cap (Coolant Pressure Cap).. 418, 419Radio Operation............................................ 540Rain Sensitive Wiper System........................... 56Ramp Travel Index......................................... 261Rear Axle (Differential)................................... 424Rear Camera................................................. 312Rear Cargo Area Utility Rails............................ 96Rear Cross Path............................................. 156Rear ParkSense System...................... 296, 301Rear Window, Sliding....................................... 71Reclining Rear Seats....................................... 34Recreational Towing...................................... 339Shifting Into Transfer Case Neutral (N)..... 341Shifting Out Of Transfer Case Neutral (N).. 342Reformulated Gasoline.................................. 454Refrigerant.................................................... 406
Release, Hood................................................. 74Release, Tailgate............................................. 74Reminder, Seat Belt...................................... 173Remote Keyless Entry...................................... 14Panic Alarm................................................. 15Programming Additional Key Fobs........ 16, 24Remote Start (Diesel)...................................... 21Remote Start (Gasoline).................................. 19Remote StartingExit Remote Start Mode.............................. 20Uconnect Customer Programmable Features............................. 478, 497, 516Uconnect Settings.................. 478, 497, 516Replacement Bulbs...................................... 351Replacement Keys........................................... 24Replacement Tires........................................ 439Reporting Safety Defects.............................. 550Resetting Perform Service Indicator............. 390Restraints, Child........................................... 191Restraints, Head.............................................. 38Rotation, Tires.............................................. 444
S
Safety Checks Inside Vehicle........................ 210Safety Checks Outside Vehicle..................... 212Safety Defects, Reporting............................. 550Safety Information, Tire................................ 429Safety Tips.................................................... 209Safety, Exhaust Gas...................................... 209Schedule, Maintenance................................ 385
Seat Belt Reminder....................................... 130Seat Belts............................................ 173, 210Adjustable Shoulder Belt.......................... 177Adjustable Upper Shoulder Anchorage..... 177Adjustable Upper Shoulder Belt Anchorage............................................ 177Automatic Locking Retractor (ALR)........... 180Child Restraints........................................ 191Energy Management Feature................... 180Extender................................................... 179Front Seat........................................ 173, 176Inspection................................................. 210Lap/Shoulder Belt Operation.................... 176Lap/Shoulder Belt Untwisting................... 177Operating Instructions.............................. 176Pregnant Women...................................... 180Pretensioners........................................... 180Reminder.................................................. 173Seat Belt Extender.................................... 179Seat Belt Pretensioner.............................. 180Seat Belt Reminder.................................. 173Untwisting Procedure................................ 177Seat Belts Maintenance................................ 450Seats.................................................. 33, 34, 35Adjustment...........................................33, 35Easy Entry....................................................36Folding Floor................................................84Head Restraints...........................................38

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559
Memory
....................................................... 31Power.......................................................... 35Rear Folding................................................ 33Reclining Rear............................................. 34Tilting.......................................................... 33Security Alarm........................................ 25, 132Selection Of Coolant (Antifreeze)......... 461, 464Sentry Key Key Programming........................................ 24Sentry Key (Immobilizer).................................. 23Sentry Key Replacement................................. 24Service Assistance......................................... 548Service Contract............................................ 549Service Manuals............................................ 551Shift Lever Override....................................... 377Shifting.......................................................... 233Automatic Transmission.................. 235, 239Transfer Case............................................ 255Transfer Case, Shifting Into Transfer Case Neutral (N)................................... 341Transfer Case, Shifting Out Of Transfer Case Neutral (N)................................... 342Side Steps, Power............................................ 27Signals, Turn..................................51, 141, 212Siri................................................................. 545Sliding Rear Window, Power............................ 71Snow Chains (Tire Chains)............................. 443Snow Plow..................................................... 336Snow Tires..................................................... 440Spare Tires.......................................... 441, 442
Spark Plugs................................................... 461Speed ControlAccel/Decel.............................................. 281Cancel...................................................... 281Resume.................................................... 281Speed Control (Cruise Control)............ 280, 282Stabilizer/Sway Bar System.......................... 260Starting....................................... 213, 214, 217Automatic Transmission.................. 213, 217Button......................................................... 17Cold Weather............................................ 217Engine Block Heater........................ 220, 229Engine Fails To Start................................. 216Starting And Operating.................................. 214Starting Procedures............................. 214, 217Starting Procedures (Diesel Engines)........... 217Starting Procedures (Gas Engines)............... 213SteeringTilt Column.................................................. 41Wheel, Heated............................................. 41Wheel, Tilt.................................................... 41Steering Wheel Audio Controls..................... 537Steering Wheel Mounted Sound System
Controls........................................................ 537Steps, Power Side............................................ 27Storage............................................................ 81Storage Compartment, Center Seat................. 81Storage, Vehicle......................................68, 447Storing Your Vehicle...................................... 447Sun Roof................................................... 72, 73
Sunglasses Storage.........................................90Sunshade Operation........................................73Sway Control, Trailer..................................... 153Synthetic Engine Oil...................................... 403
T
Tailgate............................................................98Tailgate, Electronic Lowering...........................74Telescoping Steering Column...........................41Temperature Control, Automatic (ATC).............67TiltDown...........................................................35Up................................................................35Tilt Steering Column.........................................41Tip Start............................................... 213, 218Tire And Loading Information Placard........... 433Tire Markings................................................ 429Tire Safety Information.................................. 429Tires.................................. 212, 435, 441, 446Aging (Life Of Tires)................................... 439Air Pressure.............................................. 435Chains...................................................... 443Compact Spare......................................... 441Dual................................................. 445, 452General Information........................ 435, 441High Speed............................................... 437
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