2020 Ram 3500 climate control

3
HEAD RESTRAINTS...............................................38 Front Head Restraints ................................. 39
Front Head Restraint Removal ................... 40
Rear Head Restraint Adjustment ................ 40
Rear Head Restraint Removal .................... 40
STEERING WHEEL.................................................41
Tilt Steering Column ................................... 41
Heated Steering Wheel — If Equipped ....... 41
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................42
MIRRORS ..............................................................42
Inside Day/Night Mirror — If Equipped ...... 42

Automatic Dimming Mirror — If Equipped ... 43

Automatic Dimming Mirror With Rear
View Camera Display — If Equipped .......... 43 Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44

Power Convex Mirror Switch — If Equipped .. 45

Trailer Towing Mirrors — If Equipped ......... 46
Heated Mirrors — If Equipped .................... 46

Tilt Side Mirrors In Reverse — If Equipped ... 46

Power Folding Outside Mirrors For
Standard And Trailer Tow — If Equipped .... 46 Illuminated Vanity Mirror — If Equipped ..... 48 EXTERIOR LIGHTS ............................................... 48
Multifunction Lever...................................... 48
Headlight Switch .......................................... 48
Daytime Running Lights (DRLs) —
If Equipped ................................................... 49 High/Low Beam Switch ............................... 49
Automatic High Beam Headlamp
Control — If Equipped .................................. 49 Flash-To-Pass ............................................... 50
Automatic Headlights — If Equipped .......... 50
Directional LED Headlamp System —
If Equipped ................................................... 50 Parking Lights And Panel Lights ................. 51
Headlights On With Wipers (Available
With Automatic Headlights Only) ................ 51 Headlight Delay............................................ 51
Lights-On Reminder ..................................... 51
Front Fog Lights — If Equipped .................. 51
Turn Signals ................................................. 51
Lane Change Assist — If Equipped ............. 52
Cargo Lights/Trailer Spotter Lights
With Bed Lights — If Equipped .................... 52 Battery Saver ............................................... 53 INTERIOR LIGHTS ................................................53
Courtesy Lights ............................................ 53
Illuminated Entry ........................................ 54
WINDSHIELD WIPERS AND WASHERS .............55
Windshield Wipers ...................................... 55
Rain Sensing Wipers — If Equipped ........... 56
CLIMATE CONTROLS ...........................................57
Manual Climate Control Overview .............. 57
Automatic Climate Control Overview .......... 61
Climate Control Functions........................... 67
Automatic Temperature Control (ATC) ...... 67
Operating Tips ............................................. 68
WINDOWS ............................................................70
Power Windows .......................................... 70
Wind Buffeting ............................................ 71
POWER SUNROOF — IF EQUIPPED ....................72

Single Pane Power Sunroof — If Equipped ... 72

HOOD......................................................................74
To Open The Hood ...................................... 74
To Close The Hood....................................... 74
TAILGATE ...............................................................74
Opening ........................................................ 74
Closing.......................................................... 75
Bed Step — If Equipped ............................... 75

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10
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 467
CYBERSECURITY ............................................... 467
UCONNECT SETTINGS ....................................... 468
Uconnect 3 Settings ..................................468Uconnect 4/4C/4C NAV Settings .............484
Uconnect 4C NAV With 12-inch
Display Settings .........................................505
SAFETY AND GENERAL INFORMATION .......... 524
Safety Guidelines .......................................524
UCONNECT 3 WITH 5-INCH DISPLAY .............. 525
Introduction ................................................525
Radio Mode ................................................526
Media Mode ...............................................529Phone Mode ...............................................531
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ...................................................... 537
Radio Operation .........................................538
Media Mode ...............................................538
IPOD®/USB/MP3 CONTROL — IF EQUIPPED .. 538

RADIO OPERATION AND MOBILE PHONES ...540
Regulatory And Safety Information........... 540
VOICE RECOGNITION QUICK TIPS ................... 541
Introducing Uconnect ................................ 541
Get Started ................................................. 541
Basic Voice Commands............................. 542Radio .......................................................... 543
Media.......................................................... 543
Phone ......................................................... 543Voice Text Reply — If Equipped ................. 543
Climate (4C/4C NAV) ................................. 544
Navigation (4C NAV) .................................. 544Siri® Eyes Free — If Equipped ................. 545
Using Do Not Disturb ................................ 545
Android Auto™ — If Equipped ................... 545
Apple CarPlay® — If Equipped ................. 546
General Information .................................. 546Additional Information ............................... 547
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 548
Prepare For The Appointment .................. 548Prepare A List............................................. 548
Be Reasonable With Requests ................. 548
IF YOU NEED ASSISTANCE .............................. 548
FCA US LLC Customer Center ................... 549
FCA Canada Inc. Customer Center ........... 549
In Mexico Contact ...................................... 549
Puerto Rico And US Virgin Islands ............ 549
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................ 549 Service Contract ....................................... 549
WARRANTY INFORMATION .............................. 550
MOPAR PARTS................................................... 550
REPORTING SAFETY DEFECTS ........................ 550
In The 50 United States And
Washington, D.C. ....................................... 550 In Canada ................................................... 550
PUBLICATION ORDER FORMS ........................ 551

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GETTING TO KNOW YOUR VEHICLE37
HEATED SEATS — IF EQUIPPED
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
Front Heated Seats
The heated seats control buttons are located on
the center instrument panel below the
touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Push the heated seat buttononce to turn the
HI setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to
turn the LO setting on.
Push the heated seat buttona fourth time to
turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats
On some models, the two outboard rear seats
are equipped with heated seats. The heated
seat switches for these seats are located on the
rear of the center console.

Rear Heated Seat Switches

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

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38GETTING TO KNOW YOUR VEHICLE
There are two heated seat switches that allow
the rear passengers to operate the seats
independently. You can choose from HI, MED,
LO, or OFF heat settings. Amber indicator lights
in each switch indicate the level of heat in use.
Push the heated seat buttononce to turn the
HI setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to
turn the LO setting on.
Push the heated seat buttona fourth time to
turn the heating elements off.
NOTE:
The level of heat selected will stay on until
the operator changes it.
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.
VENTILATED SEATS — IF EQUIPPED
Front Ventilated Seats
Located in the seat cushion are small fans that
draw the air from the passenger compartment
and move air through fine perforations in the
seat cover to help keep the driver and front
passenger cooler in higher ambient
temperatures. The fans operate at three
speeds, HI, MED and LO.
The front ventilated seats control buttons are
located on the center instrument panel below
the touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose MED.
Press the ventilated seat button a third time
to choose LO.
Press the ventilated seat button a fourth time
to turn the ventilation off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.

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GETTING TO KNOW YOUR VEHICLE41
STEERING WHEEL
TILT STEERING COLUMN
This feature allows you to tilt the steering
column upward or downward. The tilt lever is
located on the steering column, below the
multifunction lever.
Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steering
column up or down, as desired. Release the
lever to lock the steering column firmly in place.

Tilt Steering Lever

HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm.
The heated steering wheel control button is
located on the center instrument panel below
the touchscreen, as well as within the climate or
controls screen of the touchscreen.
Press the heated steering wheel button once
to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off. NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
2

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46GETTING TO KNOW YOUR VEHICLE
TRAILER TOWING MIRRORS — IF
E
QUIPPED
These mirrors are designed with an adjustable
mirror head to provide a greater vision range
when towing extra-wide loads. To change
position inboard or outboard, the mirror head
should be rotated (flipped in or out).

Trailer Towing Position

NOTE:
Fold the trailer towing mirrors rearward prior to
entering an automated car wash.
A small blindspot mirror is located next to main
mirror and can be adjusted separately.
Blindspot Mirror

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped).
Refer to “Climate Controls” in this chapter for
further information.
TILT SIDE MIRRORS IN REVERSE — IF
E
QUIPPED
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. The outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. The outside mirrors will then return to the original position
when the vehicle is shifted out of the REVERSE
position. Each stored memory setting will have
an associated Tilt Side Mirrors In Reverse
position.
NOTE:
The Tilt Side Mirrors In Reverse feature is not
turned on when delivered from the factory.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
POWER FOLDING OUTSIDE MIRRORS
F
OR STANDARD AND TRAILER TOW — IF
E
QUIPPED
If equipped with power folding mirrors, they can
be electrically folded rearward and unfolded
into the drive position.
The switch for the power folding mirrors is
located between the power mirror switches L
(left) and R (right). Push the switch once and the
mirrors will fold in, push the switch a second
time and the mirrors will return to the normal
driving position.

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GETTING TO KNOW YOUR VEHICLE55
NOTE:
If your vehicle is equipped with Illuminated
Approach lights under the outside mirrors, they
can also be turned off by pushing the Dome
Defeat button.
WINDSHIELD WIPERS AND WASHERS
WINDSHIELD WIPERS
The wipers and washers are operated by a
switch in the multifunction lever, and can only
be operated with the ignition in the ACC or ON/
RUN position. Turn the end of the lever to select
the desired wiper speed.

Windshield Wiper/Washer Switch

Rotate the end of the lever upward, to the first
detent past the intermittent settings for
low-speed wiper operation. Rotate the end of the lever upward to the second detent past the
intermittent settings for high-speed wiper
operation.
Intermittent Wiper System
The intermittent feature of this system was
designed for use when weather conditions
make a single wiping cycle, with a variable
pause between cycles, desirable. For maximum
delay between cycles, rotate the control knob
upward to the first detent.
The delay interval decreases as you rotate the
knob until it enters the low continual speed
position. The delay can be regulated from a
maximum of about 18 seconds between cycles,
to a cycle every one second. The delay intervals
will double in duration when the vehicle speed
is 10 mph (16 km/h) or less.
Windshield Washers
To use the windshield washer, push the washer
knob, located on the end of the multifunction
lever, inward to the second detent. Washer fluid
will be sprayed and the wiper will operate for
two to three cycles after the washer knob is
released from this position.
If the washer knob is depressed while in the
delay range, the wiper will operate for several
seconds after the washer knob is released. It
will then resume the intermittent interval
previously selected. If the washer knob is
pushed while in the off position, the wiper will
turn on and cycle approximately three times
after the wash knob is released.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.
2

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GETTING TO KNOW YOUR VEHICLE57
CLIMATE CONTROLS
The Climate Control system allows you to
regulate the temperature, air flow, and direction
of air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped), on the sides of the touchscreen, or
on the instrument panel below the radio.
MANUAL CLIMATE CONTROL OVERVIEW

Uconnect 3 With 5-inch Display Manual
Temperature Controls

Icon Description
MAX A/C Setting
Set the Temperature Control Knob to the MAX A/C setting to change the current setting to the coldest output of air. Moving
the temperature control knob away from the MAX A/C setting causes the MAX A/C operation to exit.
A/C Button
Push the A/C button to engage the Air Conditioning (A/C). The A/C indicator illuminates when the A/C is on.
2

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