2020 Ram 3500 light

3
HEAD RESTRAINTS...............................................38 Front Head Restraints ................................. 39
Front Head Restraint Removal ................... 40
Rear Head Restraint Adjustment ................ 40
Rear Head Restraint Removal .................... 40
STEERING WHEEL.................................................41
Tilt Steering Column ................................... 41
Heated Steering Wheel — If Equipped ....... 41
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................42
MIRRORS ..............................................................42
Inside Day/Night Mirror — If Equipped ...... 42

Automatic Dimming Mirror — If Equipped ... 43

Automatic Dimming Mirror With Rear
View Camera Display — If Equipped .......... 43 Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44

Power Convex Mirror Switch — If Equipped .. 45

Trailer Towing Mirrors — If Equipped ......... 46
Heated Mirrors — If Equipped .................... 46

Tilt Side Mirrors In Reverse — If Equipped ... 46

Power Folding Outside Mirrors For
Standard And Trailer Tow — If Equipped .... 46 Illuminated Vanity Mirror — If Equipped ..... 48 EXTERIOR LIGHTS ............................................... 48
Multifunction Lever...................................... 48
Headlight Switch .......................................... 48
Daytime Running Lights (DRLs) —
If Equipped ................................................... 49 High/Low Beam Switch ............................... 49
Automatic High Beam Headlamp
Control — If Equipped .................................. 49 Flash-To-Pass ............................................... 50
Automatic Headlights — If Equipped .......... 50
Directional LED Headlamp System —
If Equipped ................................................... 50 Parking Lights And Panel Lights ................. 51
Headlights On With Wipers (Available
With Automatic Headlights Only) ................ 51 Headlight Delay............................................ 51
Lights-On Reminder ..................................... 51
Front Fog Lights — If Equipped .................. 51
Turn Signals ................................................. 51
Lane Change Assist — If Equipped ............. 52
Cargo Lights/Trailer Spotter Lights
With Bed Lights — If Equipped .................... 52 Battery Saver ............................................... 53 INTERIOR LIGHTS ................................................53
Courtesy Lights ............................................ 53
Illuminated Entry ........................................ 54
WINDSHIELD WIPERS AND WASHERS .............55
Windshield Wipers ...................................... 55
Rain Sensing Wipers — If Equipped ........... 56
CLIMATE CONTROLS ...........................................57
Manual Climate Control Overview .............. 57
Automatic Climate Control Overview .......... 61
Climate Control Functions........................... 67
Automatic Temperature Control (ATC) ...... 67
Operating Tips ............................................. 68
WINDOWS ............................................................70
Power Windows .......................................... 70
Wind Buffeting ............................................ 71
POWER SUNROOF — IF EQUIPPED ....................72

Single Pane Power Sunroof — If Equipped ... 72

HOOD......................................................................74
To Open The Hood ...................................... 74
To Close The Hood....................................... 74
TAILGATE ...............................................................74
Opening ........................................................ 74
Closing.......................................................... 75
Bed Step — If Equipped ............................... 75

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4
GARAGE DOOR OPENER — IF EQUIPPED .........76 Before You Begin Programming
HomeLink® .................................................. 76 Canadian/Gate Operator Programming ..... 79
Using HomeLink® ........................................ 79
Security......................................................... 80
Troubleshooting Tips ................................... 80
General Information .................................... 80
INTERNAL EQUIPMENT ........................................81
Storage ......................................................... 81
Cupholders .................................................. 86
Electrical Power Outlets .............................. 86
Power Inverter — If Equipped ..................... 88
Wireless Charging Pad — If Equipped ........ 89
Overhead Sunglass Storage........................ 90
PICKUP BOX .........................................................90
Cargo Camera — If Equipped ...................... 91
RAMBOX — IF EQUIPPED .....................................92
RamBox Integrated Box Side
Storage Bins ................................................. 92 RamBox Safety Warning .............................. 94
Bed Divider — If Equipped ........................... 94
Bed Rail Tie-Down System — If Equipped .. 96
SLIDE-IN CAMPERS .............................................98
Camper Applications ................................... 98 EASY-OFF TAILGATE ........................................... 98
Disconnecting The Rear Camera And
Remote Keyless Entry ................................. 98 Removing The Tailgate ................................ 99
Locking Tailgate ........................................... 99
TRI-FOLD TONNEAU COVER — IF EQUIPPED ..100
Tri-Fold Tonneau Cover Removal.............. 100
Tri-Fold Tonneau Cover Installation.......... 102Tri-Fold Tonneau Cover Cleaning .............. 105
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GAS ENGINE........................................................ 106
Base / Midline Instrument Cluster
Descriptions — Gas Engine ....................... 106
PREMIUM INSTRUMENT CLUSTER —
GAS ENGINE........................................................ 108
Premium Instrument Cluster
Descriptions — Gas Engine ....................... 108
BASE INSTRUMENT CLUSTER —
DIESEL ENGINE ................................................. 110
Base Instrument Cluster Descriptions —
Diesel Engine ............................................. 110 PREMIUM INSTRUMENT CLUSTER —
DIESEL ENGINE .................................................. 112
Premium Instrument Cluster
Descriptions — Diesel Engine ................... 112
INSTRUMENT CLUSTER DISPLAY ................... 113
Instrument Cluster Display Controls ........ 114
Oil Life Reset ............................................. 115
Display Menu Items ................................... 116
Diesel Messages And Warnings — 6.7L
Cummins Diesel Engine ............................ 125 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 129
WARNING LIGHTS AND MESSAGES ............... 130
Red Warning Lights ................................... 130
Yellow Warning Lights ............................... 133Yellow Indicator Lights .............................. 138
Green Indicator Lights ............................... 140White Indicator Lights ............................... 141Blue Indicator Lights ................................. 142
ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 142
Onboard Diagnostic System
(OBD II) Cybersecurity ............................... 142
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 143

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12
HOW TO USE THIS MANUAL
ESSENTIAL INFORMATION
Consult the Table of Contents to determine which section contains the
information you desire.
Since the specification of your vehicle depends on the items of equipment
ordered, certain descriptions and illustrations may differ from your
vehicle's equipment.
The detailed Index at the back of this Owner's Manual contains a
complete listing of all subjects.
SYMBOLS
Some vehicle components have colored labels whose symbols indicate
precautions to be observed when using this component. Refer to
“Warning Lights and Messages” in “Getting To Know Your Instrument
Panel” for further information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures
that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle.
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/
body builders. US residents refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is Not Covered” section of
the Warranty Information. Such equipment includes video monitors,
VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the
conversion/camper manufacturer should also be supplied with your
vehicle. If these instructions are missing, please contact an authorized
dealer for assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builder’s Guide refer to www.ramtrucks.com.
This website contains dimensional and technical specifications for your
vehicle. It is intended for Second Stage Manufacturer's technical support.
For service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE15

The turn signal lights will flash to acknowledge the
unlock signal. The illuminated entry system will
also turn on.

NOTE:
All doors can be programmed to unlock on the
first push of the unlock button. Refer to “Ucon -
nect Settings” in “Multimedia” for further infor -
mation.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob
to lock all doors, the tailgate, and the RamBox
(if equipped). The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Sound Horn With Remote Key Lock — If
Equipped
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off through
the Uconnect Settings. NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle secu
-
rity alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Vehicle Security Alarm” in this chapter
for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or drive the vehicle at a
speed of 15 mph (24 km/h) or greater. NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery model is one CR2450
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard
-
ouswaste/perchlorate for further informa -
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
2

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16GETTING TO KNOW YOUR VEHICLE

1. Remove the emergency key by pushing
and holding the release button located on
the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Release

2. Slightly remove the emergency key from the key fob, approximately 10 mm. The blade of
the emergency key should just become
visible.
3. Holding the key fob with the button side facing down, use the emergency key to pry
up the battery cover until the cover releases
from the key fob housing. 4. Remove the battery by using the emergency
key to pry the battery out of its housing.
NOTE:
When replacing the battery, ensure the (+) sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
5. Replace the battery by pushing the new battery down on an angle toward the top
edge of the opening. Then, push down on
the remainder of the battery to lock into
place.

Key Fob Battery Replacement
6. To assemble the key fob case, line up the
top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Alternative Back Cover Removal Method:
The back cover of the key fob can also be
removed by inserting the emergency key into
the left or right side open slots, and twisting to
pop off the cover.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
1 — Emergency Key
2 — Release Button

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GETTING TO KNOW YOUR VEHICLE19
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

Back Up Starting Method

NOTE:
The key fob may not be able to be detected by
the vehicle’s Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
keyless-go system from starting the vehicle.
Refer to "Starting The Engine" in "Starting And
Operating" for further information.REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
TO ENTER REMOTE START MODE
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes. NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle. NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm system (if equipped). Then, prior
to the end of the 15 minute cycle, place the
ignition in the ON/RUN position.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.

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GETTING TO KNOW YOUR VEHICLE21
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
system under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
REMOTE START— IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.
The Remote Start system will wait for the
Wait To Start indicator light to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.
Refer to “Wait To Start Light”, located in
“Warning Lights And Messages” in “Getting
To Know Your Instrument Panel” for more
information.
2

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