2020 Ram 3500 warning

400SERVICING AND MAINTENANCE
After the engine has warmed up, operate the
defroster for a few minutes to reduce the
possibility of smearing or freezing the fluid on
the cold windshield. Windshield washer solution
used with water as directed on the container,
aids cleaning action, reduces the freezing point
to avoid line clogging, and is not harmful to
paint or trim.
MAINTENANCE-FREE BATTERY
Your vehicle is equipped with a
maintenance-free battery. You will never have
to add water, nor is periodic maintenance
required.
PRESSURE WASHING
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water. Refer to “Jump
Starting Procedure” in “In Case Of Emer -
gency” for further information.
Battery gas is flammable and explosive.
Keep flame or sparks away from the
battery. Do not use a booster battery or any
other booster source with an output greater
than 12 Volts. Do not allow cable clamps to
touch each other.
Battery posts, terminals, and related acces -
sories contain lead and lead compounds.
Wash hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.

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SERVICING AND MAINTENANCE401
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
ENGINE OIL
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for
scheduled maintenance. Refer to “Scheduled
Servicing” in this chapter for further
information.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-12633. NOTE:
Hemi engine (6.4L) at times can tick right after
startup and then quiet down after approxi
-
mately 30 seconds. This is normal and will not
harm the engine. This characteristic can be
caused by short drive cycles. For example, if the
vehicle is started then shut off after driving a
short distance. Upon restarting, you may experi -
ence a ticking sound. Other causes could be if
the vehicle is unused for an extended period of
time, incorrect oil, extended oil changes or
extended idling. If the engine continues to tick
or if the Malfunction Indicator Light (MIL) comes
on, see the nearest authorized dealer.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the
requirements of FCA US LLC. Use Mopar or an
equivalent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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404SERVICING AND MAINTENANCE
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine air cleaner filters are a
high quality filter and are recommended.
Engine Air Cleaner Filter Inspection And
Replacement — Gas Engine
Inspect engine air cleaner filter for dirt and or
debris, if you find evidence of either dirt or
debris you should change your air cleaner filter.
Engine Air Cleaner Filter Removal

1. With suitable tool fully loosen (six)
fasteners on air cleaner filter.

Air Cleaner Filter

2. Lift the air cleaner cover to access the air cleaner filter. 3. Remove the air cleaner filter element from
the housing assembly.

Open Air Cleaner Filter Assembly

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the air filter element.

1. Install the air cleaner filter element into the housing assembly with the air cleaner filter
inspection surface facing downward.

2. Install the air cleaner cover onto the housing assembly.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
1 — Fasteners
2 — Air Hose Clamp
3 — Air Cleaner Cover
1 — Air Cleaner Cover
2 — Air Cleaner Filter

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SERVICING AND MAINTENANCE405
(Continued)
3. Tighten the fasteners (six) on the air cleaner filter assembly
Engine Air Cleaner Filter Inspection and
Replacement — Diesel Engine
Inspect engine air cleaner filter for dirt and or
debris, if you find evidence of either dirt or
debris you should change your air cleaner filter.
Engine Air Cleaner Filter Removal

1. Remove the screws from the air cleaner cover.

Air Cleaner Filter Cover
2. Lift the air cleaner cover to access the air
cleaner filter.
3. Remove the air cleaner filter element from the housing assembly.

Air Cleaner Filter

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the air filter element.

1. Install the air cleaner filter element into the housing assembly with the air cleaner filter
inspection surface facing downward.
2. Install the air cleaner cover onto the
housing assembly locating tabs.
3. Install screws to secure the air cleaner cover to the housing assembly.AIR CONDITIONER MAINTENANCE
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
1 — Air Cleaner Filter Cover
2 — Screws
1 — Air Cleaner Filter
2 — Air Cleaner Filter Inspection SurfaceWARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.7

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406SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling —
R-134a — (If Equipped)
R-134a Air Conditioning Refrigerant is a
hydrofluorocarbon (HFC) that is an
ozone-friendly substance. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer or other
service facilities using recovery and recycling
equipment. NOTE:
Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
Refrigerant Recovery And Recycling —
R-1234yf — (If Equipped)
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Open the glove compartment and remove
all contents.

2. With the glove compartment door open, remove the glove compartment tension
tether and tether clip by sliding the clip
toward the face of the glove compartment
door. Lift the clip out of glove compartment
door and release into dash panel.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING! (Continued)WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.

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408SERVICING AND MAINTENANCE
6. Install the cabin air filter with the arrow on
the filter pointing toward the floor. When
installing the filter cover, press on each end
until you hear an audible click.
7. Reinstall the glove compartment on the hinges.
8. Pull the tension tether outward and reinstall the glove compartment past the travel stops
by pushing in on the glove compartment
sides.
Right Side Of Glove Compartment

NOTE:
Ensure the glove compartment door hinges and
glove compartment travel stops are fully
engaged. 9. Reattach the glove compartment tension
tether by inserting the tether clip in the
glove compartment and sliding the clip
away from the face of the glove
compartment door.
ACCESSORY DRIVE BELT INSPECTIONCAUTION!
The cabin air filter is identified with an arrow
to indicate airflow direction through the filter.
Failure to properly install the filter will result
in the need to replace it more often.
1 — Glove Compartment Travel Stop
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.

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412SERVICING AND MAINTENANCE
UNDERBODY MOUNTED FUEL FILTER
R
EPLACEMENT — DIESEL ENGINE
NOTE:
Using a fuel filter that does not meet the
manufacturer's filtration and water sepa -
rating requirements can severely impact fuel
system life and reliability.
The underbody mounted filter housing will
cause the engine not to run if:
a. No filter is installed.

Underbody Mounted Fuel Filter Assembly
1. Ensure engine is turned off.

2. Place drain pan under the fuel filter drain
hose.
3. Open the water drain valve one full turn counterclockwise and completely drain fuel
and water into the approved container.
4. Close the water drain valve.
5. Remove lid using a socket or strap wrench. Rotate counterclockwise for removal.
Remove used o-ring and discard it.
6. Remove the used filter cartridge from the housing and dispose of according to your
local regulations. 7. Wipe clean the sealing surfaces of the lid
and housing.
8. Install new o-ring back into ring groove on the filter housing and lubricate with clean
engine oil.
NOTE:
Water In Fuel (WIF) sensor is re-usable. Service
kit comes with new o-ring for filter canister and
WIF sensor.
PRIMING IF THE ENGINE HAS RUN OUT
O
F FUEL — DIESEL ENGINE

1. Add a substantial amount of fuel to the
tank, approximately 2 to 5 gal (8L to 19L).

2. Three priming cycles must be completed. Turn ignition to the RUN position and wait
approximately 30 seconds. This will activate
the in tank fuel pump. Turn the ignition
1 — Drain Valve
CAUTION!
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
Do not prefill the fuel filter when installing a
new fuel filter. There is a possibility debris
could be introduced into the fuel filter
during this action. It is best to install the
filter dry and allow the in-tank lift pump to
prime the fuel system.
WARNING!
Do not open the high pressure fuel system
with the engine running. Engine operation
causes high fuel pressure. High pressure fuel
spray can cause serious injury or death.

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SERVICING AND MAINTENANCE413
switch to the off position, and leave off for at
least 30 seconds. Repeat this procedure
three times before cranking the engine.
3. Start the engine using the “Normal Starting” procedure. Refer to “Starting Procedures”
in “Starting and Operating” for further
information.
4. Once the engine starts, allow the engine to idle for a minimum of 30 seconds.
NOTE:
The engine may run rough until the air is forced
from all the fuel lines. NOTE:
A maximum blend of 5% biodiesel, meeting
ASTM specification D-975 may be used with
your Cummins diesel engine. (Chassis Cab
models not configured with B20 capability.)
A maximum blend of 20% biodiesel, meeting
ASTM specification D-7467 may be used with
your Cummins diesel engine. (Pickup models
and Chassis Cab models configured with B20
capability.)
Use of biodiesel mixture in excess of 20% can
negatively impact the fuel filter's ability to
separate water from the fuel, resulting in
high pressure fuel system corrosion or
damage.
Ethanol blends are not recommended or
approved for use with your Cummins diesel
engine.
In addition, commercially available fuel addi
-
tives are not necessary for the proper opera -
tion of your Cummins diesel engine.
INTERVENTION REGENERATION
S
TRATEGY — MESSAGE PROCESS FLOW
The Cummins diesel engine meets all
Environmental Protection Agency (EPA) Heavy
Duty Diesel Engine Emissions Standards,
resulting in one of the lowest emitting diesel
engines ever produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. The engine and
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are
seamlessly integrated into your vehicle and
managed by the Cummins Powertrain Control
Module (PCM). The PCM manages engine
combustion to allow the exhaust system’s
catalyst to trap and burn Particulate Matter
(PM) pollutants, with no input or interaction on
your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will
automatically enter an emissions operating
mode that will increase the engine idle speed to
900 RPM (1050 RPM for Chassis Cab). While in
this mode, which is designed to help maintain
CAUTION!
Do not engage the starter motor for more
than 15 seconds at a time. Allow two minutes
between the cranking intervals.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and be hazardous or
explosive when mixed with diesel fuel.
CAUTION!
Due to lack of lubricants in alcohol or
gasoline, the use of these fuels can cause
damage to the fuel system.
7

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