2020 Ram 3500 tow

340STARTING AND OPERATING
(Continued)
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
Both the manual shift and electronic shift
transfer cases must be shifted into NEUTRAL
(N) for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure
for your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)

20_DJD2_OM_EN_USC_t.book Page 340

STARTING AND OPERATING341
Shifting Into (N) NEUTRAL
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral)
With electronic shift transfer case, push
and hold the transfer case N (Neutral)
button. Some models have a small,
recessed “N” button (at the center of the
transfer case switches) that must be
pushed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N
(Neutral) indicator light will blink while
the shift is in progress. The light will stop
blinking (stay on solid) when the shift to N
(Neutral) is complete. After the shift is
completed and the N (Neutral) light stays
on, release the N (Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE. 7. Release the brake pedal for five seconds
and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK. On 8-speed transmissions the shifter will
automatically select PARK when the engine
is turned off.
11. Turn the ignition to the OFF mode, then cycle the ignition to the RUN mode and back
to the OFF mode. Remove the key fob from
the ignition.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK.
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
5

20_DJD2_OM_EN_USC_t.book Page 341

342STARTING AND OPERATING
NOTE:
With electronic shift transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
If the vehicle is equipped with air suspension,
the engine should be started and left running
for a minimum of 60 seconds (with all the
doors closed) at least once every 24 hours. This process allows the air suspension to
adjust the vehicle’s ride height to compen
-
sate for temperature effects.
Shifting Out Of (N) NEUTRAL
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL.
With manual shift transfer case, shift the
transfer case lever to the desired posi -
tion.
With electronic shift transfer case with
rotary selector switch, push and hold the
transfer case N (Neutral) button until the
N (Neutral) indicator light turns off. After
the N (Neutral) indicator light turns off,
release the N (Neutral) button. After the
N (Neutral) button has been released, the
transfer case will shift to the position indi -
cated by the selector switch.
With electronic shift transfer case with
push-button selector switch, push and
hold the switch for the desired transfer
case position, until the N (Neutral) indi -
cator light turns off and the desired posi -
tion indicator light turns on.
NOTE:
When shifting out of transfer case N (Neutral),
turning the engine OFF is not required, but may
be helpful to avoid gear clash. With the 8-speed
automatic transmission, the engine must
remain running, since turning the engine OFF
will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the
transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic transmission into PARK. On 8-speed
transmissions the shifter will automatically
select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.

20_DJD2_OM_EN_USC_t.book Page 342

IN CASE OF EMERGENCY347

Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func
-
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can
help. Roadside Assistance will know what
vehicle you’re driving and its location. Addi -
tional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the overhead console or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the overhead console.
2. The LED light located between the ASSIST and SOS buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
6

20_DJD2_OM_EN_USC_t.book Page 347

360IN CASE OF EMERGENCY
F2530 Amp Pink –Front Wiper
F26 —–Spare
F27 —–Spare
F28 20 Amp Blue –Trailer Tow Backup Lights – If Equipped
F29 20 Amp Blue –Trailer Tow Parking Lights – If Equipped
F30 30 Amp Pink –Trailer Tow Receptacle / Trailer Tow (Separate E-Brake) /
Trailer Tow
F31 ––Spare
F32 ––Spare
F33 20 Amp Blue –Trans Control Module – If Equipped
F34 30 Amp Pink –Vehicle System Interface Module #2 – If Equipped
F35 30 Amp Pink –Sunroof – If Equipped
F36 30 Amp Pink –Electric Back Light – If Equipped
F37 30 Amp Pink –Diesel Frame / Fuel Heater #2– If Equipped
F38 30 Amp Pink –Integrated Trailer Brake Module – If Equipped
F39 ––Spare
F40 –10 Amp Red Ventilated Seats – If Equipped
F41 –10 Amp Red Active Grille Shutter / Active Air Dam – If Equipped
F42 –20 Amp Yellow Horn
F43 –15 Amp Blue Heated Steering Wheel – If Equipped
F44 –10 Amp Red Diagnostic Port
CavityCartridge Fuse Micro Fuse Description

20_DJD2_OM_EN_USC_t.book Page 360

IN CASE OF EMERGENCY361
F46 –10 Amp Red Upfitters Relay Coil – If Equipped
F47 ––Spare
F48 ––Spare
F49 –10 Amp Red IP Cluster / CSG
F50 –20 Amp Yellow Air Suspension Control Module – If Equipped
F51 –10 Amp RedIgnition Node Module / Keyless Ignition Node Module,
Radio Frequency Hub Module / Electric Steering Column
Lock - If Equipped
F52 –5 Amp Tan Battery Sensor
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights - If Equipped
F54 –20 Amp Yellow Non Memory Adjustable Pedals - If Equipped
F55 ––Spare
F56 –10 Amp Red Fuel Vapor Blocker Valve - If Equipped
F57 –20 Amp Yellow TCM / PCM / Solenoid Trans Pressure SW (RFE Trans Only)
– If Equipped
F58 –10 Amp Red Bed Lighting (LED) – If Equipped
F60 –—Spare
F61 –10 Amp Red NH3 Sensor / PM Sensor – If Equipped
F62 –10 Amp Red Air Conditioning Clutch
F63 –20 Amp Yellow Ignition Coils / CAPS
CavityCartridge Fuse Micro Fuse Description
6

20_DJD2_OM_EN_USC_t.book Page 361

IN CASE OF EMERGENCY363
F81 –20 Amp Yellow Trailer Tow Right Turn / Stop Lights - If Equipped
F82 –10 Amp Red Steering Column Control Module / Cruise Control
F83 ––Spare
F84 –15 Amp Blue ASBM / HVAC / ICS / Rear Heated Seat Switches
F85 –10 Amp Red Airbag Module
F86 –10 Amp Red Airbag Module
F87 –10 Amp RedAir Suspension / ITBM / Steering Column Control Module
/ MOD Gateway CAN-C Trailer TPM
F88 –15 Amp Blue Instrument Panel Cluster
F90/F91 –20 Amp Yellow Power Outlet / Batt
Power Outlet / Acc
F92 ––Spare
F93 ––Spare
F94 –10 Amp RedShift-By-Wire / Transfer Case Switch / Module TPM Trailer
/ Module Gateway Can-C Trailer TPM
F95 –10 Amp RedRearview Camera / Park Assist / CHMSL Camera / Blind
Spot Sensor / Surround View Camera
F96 –10 Amp Red Trailer Camera – If Equipped
F97 –20 Amp Yellow Front Heated Seat Passenger – If Equipped
F98 –20 Amp Yellow Front Heated Seat Driver – If Equipped
F99 –10 Amp Red HVAC / In-Car Temperature Sensor / CSG MOD
CavityCartridge Fuse Micro Fuse Description
6

20_DJD2_OM_EN_USC_t.book Page 363

IN CASE OF EMERGENCY365
JACKING AND TIRE CHANGING NOTE:
If your vehicle is equipped with an air suspen -
sion system, there is a feature which allows the
automatic leveling to be disabled to assist with
changing a tire.
This feature can be activated through the Ucon -
nect system.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
JACK LOCATION
The jack and tools are stored under the front
passenger seat.
REMOVAL OF JACK AND TOOLS
To access the jack and jack tools, you must
remove the plastic access cover located on the
side of the front passenger’s seat. To remove
the cover, pull the front part of the cover
(closest to the front of the seat) toward you to
release a locking tab. Once the front of the
cover is loose, slide the cover toward the front
of the seat until it is free from the seat frame.
Jack Access Cover

Remove the jack and tools by turning the wing
bolt counterclockwise, remove the wing bolt
and then slide the assembly out from under the
seat.

Wing Bolt/Jack And Tools

WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic. Pull
far enough off the road to avoid the danger
of being hit when operating the jack or
changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
6

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