2020 Ram 3500 tow

SERVICING AND MAINTENANCE441
SPARE TIRES — IF EQUIPPED
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for
temporary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Do not install a wheel cover or attempt to mount
a conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.
Collapsible Spare Tire — If Equipped
The collapsible spare is for temporary
emergency use only. You can identify if your
vehicle is equipped with a collapsible spare by
looking at the spare tire description on the Tire
and Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire.
Collapsible spare tire description example:
165/80-17 101P.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
WARNING!
Compact and collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.
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SERVICING AND MAINTENANCE449
If you detect any stone chips or scratches in
the paint, touch them up immediately. The
cost of such repairs is considered the respon -
sibility of the owner.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible. The cost of such repairs
is considered the responsibility of the owner.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
Spray-On Bedliner – If Equipped
During ownership, the shine and luster of the
Spray-On Bedliner can fade from oxidation, road
dirt, heavy-duty hauling and hard water stains. Weathering and UV exposure will lead to fading,
dulling, and loss of gloss over time.
To help maintain the appearance of your
Spray-On Bedliner, the manufacturer
recommends you periodically rinse all loose dirt
from your truck bed and clean your truck at
least twice per year using the Mopar Spray-On
Bedliner Conditioner available at a local
authorized dealer.
To Help Maintain The Appearance Of Your
Spray-On Bedliner, Follow The Steps Below:


1. Rinse your truck bed out with water to remove any loose dirt and debris.

2. Mix a mild soap or detergent with water with a soft cloth or brush.
3. Rinse bedliner with water.
4. Once dry, apply a small amount of Mopar Spray-On Bedliner Conditioner to a moist
towel or sponge and wipe over the entire
surface of the truck bedliner. Spray-On Bedliners are chemically-resistant to
many different types of chemicals (including
gasoline, oil, hydraulic fluids) for short periods
of time. If a spill occurs on your Spray-On
Bedliner, rinse the truck out as soon as possible
to avoid permanent damage.
Repairing The Spray-On Bedliner
While extremely tough, it is possible to damage
a Spray-On Bedliner. One common condition is
when loading a heavy pallet and dragging that
pallet across the floor of the bed. If a nail or
sharp point is exposed under the weight of the
pallet a scratch or tear is possible. While not
covered by your new vehicle warranty, a
cosmetic fix to cover the metal exposed by the
scratch is required. To repair a tear or gouge,
follow the directions provided in the Mopar
Quick Repair Kit.
WARNING!
Do not use silicon-based protection products
to clean your bedliner. Silicon-based products
can become slippery and may result in
personal injury.
7

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450SERVICING AND MAINTENANCE
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar Total Clean to clean fabric
upholstery and carpeting.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the
following manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar Total Clean, or
a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove
soap residue.
Do not use any harsh solvents or any other
form of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with
chemical solvents or abrasive cleaners. This will
weaken the fabric. Sun damage can also
weaken the fabric.
If the belts need cleaning, use a mild soap
solution or lukewarm water. Do not remove the
belts from the vehicle to wash them. Dry with a
soft cloth.
Replace the belts if they appear frayed or worn
or if the buckles do not work properly.
NOTE:
If the belts retract slowly, inspect the upper
turning loop for soiling. If soiling is present,
clean with a wet soft cloth until all residue is
removed.
PLASTIC AND COATED PARTS
Use Mopar Total Clean to clean vinyl upholstery.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.
WARNING!
A frayed or torn belt could rip apart in a
collision and leave you with no protection.
Inspect the belt system periodically, checking
for cuts, frays, or loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system. Seat belt
assemblies must be replaced after a collision
if they have been damaged (i.e., bent
retractor, torn webbing, etc.).
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.

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SERVICING AND MAINTENANCE451
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap
solution may be used, but do not use high
alcohol content or abrasive cleaners. If
soap is used, wipe clean with a clean damp
cloth.

2. Dry with a soft cloth.
LEATHER PARTS
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner
is not required to maintain the original
condition.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom
-
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.7

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478MULTIMEDIA
Power Side Steps — If Equipped
After pressing the Power Side Steps button on the touchscreen, the following setting will be available:
Auto-On Comfort Systems — If Equipped
After pressing the Auto-On Comfort Systems button on the touchscreen, the following settings will be available:
Engine Off Options
After pressing the Engine Off Options button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Power Side StepsAutomaticStow
Setting Name Selectable Options
Auto-On Driver Heated/Ventilated
Seat & Steering Wheel With Vehicle Start — If Equipped Off
Remote Start Only All Starts
NOTE:
When the “Auto-On Driver Heated/Ventilated Seat & Steering Wheel With Vehicle Start” feature is selected, the driver's heated seat and heated
steering wheel will automatically turn on when temperatures are below 40°F (4.4°C). When temperatures are above 80°F (26.7°C), the driver vented
seat will turn on.
Setting Name Selectable Options
Easy Exit Seats — If EquippedOnOff
Headlight Off Delay 0 sec
30 sec
60 sec 90 sec

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MULTIMEDIA479
Suspension — If Equipped
After pressing the Suspension button on the touchscreen, the following settings will be available:Engine Off Power Delay
0 sec
45 sec
5 min 10 min
Setting Name Selectable Options
Auto Entry/Exit — If EquippedOnOff
Setting Name Selectable Options
Setting NameSelectable Options
Display Suspension MessagesAllWarning Only
Tire Jack Mode OnOff
NOTE:
When this feature is selected, the air suspension system is disabled to prevent auto leveling of the suspension, while the vehicle is on a jack changing
a tire. Transport Mode OnOff
NOTE:
When the “Transport Mode” feature is selected, the air suspension system is disabled to assist with flat bed towing. Wheel Alignment Mode OnOff
NOTE:
The “Wheel Alignment Mode” feature prevents auto leveling of the air suspension while performing a wheel alignment service. Before performing a
wheel alignment, this mode must be enabled. Refer to an authorized dealer for further information.
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496MULTIMEDIA
Power Side Steps — If Equipped
After pressing the Power Side Steps button on the touchscreen, the following setting will be available:Passive Entry — If Equipped
On Off
NOTE:
The “Passive Entry” feature allows you to lock and unlock the vehicle’s door(s) without having to push the key fob Lock or Unlock buttons. Personal Settings Linked To Key Fob — If Equipped On
Off
NOTE:
The “Personal Settings Linked To Key Fob” feature provides automatic driver seat positioning to enhance driver mobility when entering and exiting
the vehicle.
The seats return to the memorized seat location (if “Personal Settings Linked To Key Fob” is set to On) when the key fob is used to unlock the door.
Setting Name Selectable Options
Setting NameSelectable Options
Power Side StepsAutomaticStow

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498MULTIMEDIA
Air Suspension — If Equipped
After pressing the Air Suspension button on the touchscreen, the following settings will be available: Headlight Off Delay
–+
NOTE:
When the “Headlight Off Delay” feature is selected, the driver can choose to have the headlights remain on for 0, 30, 60, or 90 seconds when exiting
the vehicle.
Setting Name Selectable Options
Auto Entry/Exit — If EquippedOnOff
Easy Exit Seat — If Equipped OnOff
NOTE:
When the “Easy Exit Seat” feature is selected, the Driver’s seat will automatically move rearward once the engine is shut off.
Setting Name Selectable Options
Setting NameSelectable Options
Display Suspension MessagesAllWarnings Only
Tire Jack Mode On Off
NOTE:
When the “Tire Jack Mode” feature is selected, the air suspension system is disabled to assist with changing a spare tire. Transport Mode On Off
NOTE:
When the “Transport Mode” feature is selected, the air suspension system lowers and then disables to assist with flat bed towing.

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