2020 Ram 3500 Chassis Cab phone

496MULTIMEDIA
Using Do Not Disturb
With Do Not Disturb, you can disable notifica -
tions from incoming calls and texts, allowing
you to keep your eyes on the road and hands on
the wheel. For your convenience, there is a
counter display to keep track of your missed
calls and text messages while you were using
Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call, or both, when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls. NOTE:
Only the beginning of your custom message
will be seen on the touchscreen.
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® Message
Access Profile (MAP).
Android Auto™ — If Equipped
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Android
Auto™ features may or may not be available in
every region and/or language.
Android Auto™ allows you to use your voice to
interact with Android’s™ best-in-class speech
technology through your vehicle’s voice recogni
-
tion system, and use your smartphone’s data
plan to project your Android™-powered smart -
phone and a number of its apps onto your
Uconnect touchscreen. Connect your Android™
5.0 (Lollipop) or higher to one of the media USB
ports, using the factory-provided USB cable, and
press the new Android Auto™ icon that replaces
your “Phone” icon on the main menu bar to
begin Android Auto™. Push and hold the VR button on the steering wheel, or press and hold
the “Microphone” icon within Android Auto™, to
activate Android’s™ VR, which recognizes
natural voice commands, to use a list of your
smartphone’s features:
Maps
Music
Phone
Text Messages
Additional Apps

Uconnect 4C/4C NAV With 8.4-inch Display Android Auto™

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MULTIMEDIA497

Uconnect 4C NAV With 12-inch Display Android Auto™
Refer to your Uconnect Owner’s Manual Supple
-
ment for further information.
NOTE:
Requires compatible smartphone running
Android™ 5.0 Lollipop or higher and download
app on Google Play. Android™, Android Auto™,
and Google Play are trademarks of Google Inc.
Apple CarPlay® — If Equipped
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple
CarPlay® features may or may not be available
in every region and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your iPhone® and a
number of its apps onto your Uconnect touch -
screen. Connect your iPhone® 5 or higher to
one of the media USB ports, using the
factory-provided Lightning cable, and press the
new Apple CarPlay® icon that replaces your
“Phone” icon on the main menu bar to begin
Apple CarPlay®. Press and hold the VR button
on the steering wheel, or press and hold the Home button within Apple CarPlay®, to activate
Siri, which recognizes natural voice commands
to use a list of your iPhone’s® features:
Phone
Music
Messages
Maps
Additional Apps

Uconnect 4C/4C NAV With 8.4-inch Display Apple CarPlay®

9

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498

Uconnect 4C NAV With 12-inch Display Apple CarPlay®
Refer to your Uconnect Owner’s Manual Supple
-
ment for further information.
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.

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500
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss addi -
tional charges with the service manager. Keep a
maintenance log of your vehicle's service
history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an autho -
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner. This is why you should always talk to an autho
-
rized dealer service manager first. Most matters
can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac -
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

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CUSTOMER ASSISTANCE501
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And US Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficul -
ties, the manufacturer has installed special
TDD (Telecommunication Devices for the Deaf)
equipment at its customer center. Any hearing
or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY)
in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
Service Contract
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
Mopar Vehicle Protection plans are the ONLY
vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the manufacturer's Service
Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those docu
-
ments.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major invest -
ment in facilities, tools, and training to assure
that you are absolutely delighted with the
ownership experience. You will be pleased with
their sincere efforts to resolve any warranty
issues or related concerns.
10

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CUSTOMER ASSISTANCE503
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/trouble -
shooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles.
A complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix prob-
lems on computer-controlled vehicle systems
and features. They show exactly how to find and
correct problems the first time, using
step-by-step troubleshooting and drivability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as
well as specifications, capabilities and safety
tips.
Call toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
www.techauthority.com (US)
10

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B-Pillar Location
....................................379Brake Assist System...............................121Brake Control System.............................121Brake Fluid...................................367, 409Brake System............................... 367, 397Fluid Check.......................................367Master Cylinder.................................367Parking............................................204Warning Light....................................109Brake/Transmission Interlock...................206Bulb Replacement.................................300Bulbs, Light.................................. 182, 300
C
Cab Top Clearance Lights........................305Camera...............................................258Camera, AUX................................ 261, 267Camera, Rear............................... 258, 261Capacities, Antifreeze (Engine Coolant).......405Capacities, Fluid....................................405Caps, Filler Oil (Engine)............................... 343, 348Power Steering..................................229Radiator (Coolant Pressure)..................365Car Washes..........................................394Carbon Monoxide Warning............... 180, 401Cargo Light.............................................47Cellular Phone......................................483Center High Mounted Stop Light................304Center Seat Storage Compartment..............73
Changing A Flat Tire............................... 314Charge Air Cooler................................... 366Chart, Tire Sizing................................... 376Check Engine Light (Malfunction Indicator Light)119Checking Your Vehicle For Safety.............. 180Checks, Safety...................................... 180Child Restraint...................................... 160Child RestraintsBooster Seats................................... 164Child Seat Installation................. 172, 174How To Stow An unused ALR Seat Belt.... 171Infant And Child Restraints................... 162Locating The LATCH Anchorages............ 169Lower Anchors And Tethers For Children.. 165Older Children And Child Restraints........ 163Seating Positions............................... 165Clean Air Gasoline................................. 399CleaningWheels............................................ 389Climate Control....................................... 51Automatic.......................................... 55Manual.............................................. 52Cold Weather Operation.......................... 187Compact Spare Tire............................... 387Contract, Service................................... 501Cooling Pressure Cap (Radiator Cap).......... 365Cooling System..................................... 363Adding Coolant (Antifreeze).................. 364Coolant Level............................ 363, 366
Cooling Capacity................................ 405Disposal Of Used Coolant.................... 365Drain, Flush, And Refill........................ 364Inspection........................................ 366Points To Remember.......................... 366Pressure Cap.................................... 365Radiator Cap.................................... 365Selection Of Coolant(Antifreeze)................... 364, 407, 410Corrosion Protection.............................. 393Cruise Control (Speed Control)......... 230, 232Cruise Light......................................... 117Cupholders............................................ 77Customer Assistance............................. 500Cybersecurity....................................... 414
D
Daytime Running Lights............................ 45Dealer Service...................................... 347Defroster, Rear Window............................ 52Defroster, Windshield....................... 52, 181Delay (Intermittent) Wipers........................ 50Diagnostic System, Onboard.................... 118Diesel Exhaust Brake............................. 203Diesel Fuel.......................................... 402Diesel Fuel Requirements....................... 402Bulk Storage Of................................. 269Diesel Fuel System, Re-Priming................ 358Differential, Limited Slip......................... 228
11

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Minimum Requirements
......................279Mirrors..............................................42Tips................................................284Trailer And Tongue Weight....................279Wiring..............................................284Trailer Towing Guide...............................279Trailer Weight.......................................279Transfer Case.......................................371Electronically Shifted...................219, 222Fluid....................................... 409, 412Transmission........................................213Automatic......................... 207, 213, 368Fluid....................................... 409, 412Maintenance.....................................368Shifting............................................205Transporting Pets..................................179Tread Wear Indicators.............................385Turn Signals........................... 47, 117, 301
U
Uconnect Uconnect Settings
....................... 415, 423, 424,438, 440, 458, 459Uconnect PhoneCall Continuation................................480Uconnect SettingsCustomer Programmable Features.. 26, 423, 424, 438, 440, 458, 459
Passive Entry Programming.......... 26, 423, 438, 458Uconnect Voice Command....................... 485Uniform Tire Quality Grades..................... 392Universal Garage Door Opener (HomeLink).... 67Universal Transmitter............................... 67Unleaded Gasoline................................ 399Untwisting Procedure, Seat Belt................ 146USB.................................................... 481
V
Vehicle Identification Number (VIN)............ 397Vehicle Loading............................. 273, 379Vehicle Modifications/Alterations................ 11Vehicle Storage............................... 63, 393Vehicle User GuideIn Vehicle Help.................................... 12Navigation.......................................... 12Operating Instructions........................... 12Searching User Guide........................... 12Viscosity, Engine Oil............................... 348Voice Recognition System (VR)................. 485Voltmeter............................................ 194
W
Warning Lights (Instrument Cluster
Descriptions)
........................................ 112Warnings And Cautions............................. 11Warranty Information............................. 502Washers, Windshield........................ 50, 345
Washing Vehicle................................... 394WaterDriving Through................................. 292Water SeparatorDiesel Fuel....................................... 354Wheel And Wheel Tire Care...................... 389Wheel And Wheel Tire Trim...................... 389Wheel Covers....................................... 318Wind Buffeting........................................ 66Window Fogging...................................... 63Windows............................................... 64Power............................................... 64Rear Sliding....................................... 66Reset Auto-Up..................................... 65Windshield Defroster............................. 181Windshield Washers........................ 50, 345Fluid......................................... 50, 345Windshield Wiper Blades........................ 360Windshield Wipers................................... 50Wipers Blade Replacement..................... 360Wipers, Intermittent................................. 50Wipers, Rain Sensitive.............................. 51Wireless Charging Pad.............................. 81

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