2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information .................................. 11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS .........................11
VEHICLE MODIFICATIONS/ALTERATIONS .......11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ...............................................17
Keyless Push Button Ignition ...................... 17
REMOTE START — IF EQUIPPED (GASOLINE) ...18
How To Use Remote Start ........................... 18
Remote Start Abort Message ...................... 19
To Enter Remote Start Mode ...................... 19
To Exit Remote Start Mode Without
Driving
The Vehicle .................................................. 19 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 20 General Information .................................... 20 REMOTE START — IF EQUIPPED (DIESEL)......... 20
How To Use Remote Start ........................... 21
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle ...................................... 22 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 22 Remote Start Comfort Systems —
If Equipped ................................................... 22
SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys ..................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM .............................. 24
To Arm The System ...................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
Security System Manual Override .............. 25
DOORS .................................................................. 25
Manual Door Locks...................................... 25
Power Door Locks — If Equipped ............... 26
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Door Locks — If Equipped ....... 29
Child-Protection Door Lock ........................ 29
SEATS ................................................................ 30
Manual Front Seat Adjustment................... 30
Power Driver Seat Adjustment —
If Equipped ................................................... 31 Driver Memory Seats — If Equipped .......... 32
Heated Seats — If Equipped ....................... 34
Ventilated Seats — If Equipped................... 35 HEAD RESTRAINTS ..........................................36
Front Head Restraints ................................. 36
Rear Head Restraint Adjustment ............... 37
Rear Head Restraint Removal .................... 37
STEERING WHEEL .............................................38
Tilt Steering Column .................................. 38
Heated Steering Wheel — If Equipped ...... 38
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................39
MIRRORS ..............................................................40
Inside Day/Night Mirror — If Equipped ...... 40
Automatic Dimming Mirror —
If Equipped .................................................. 40 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 40 Outside Mirrors ........................................... 41
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 41 Power Mirrors — If Equipped ...................... 41
Power Convex Mirror Switch —
If Equipped ................................................... 42 Trailer Towing Mirrors.................................. 42
Heated Mirrors — If Equipped .................... 43
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 43 Outside Mirrors Folding Feature ................. 43
Illuminated Vanity Mirror —
If Equipped ................................................... 44
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 2
GETTING TO KNOW YOUR VEHICLE31
40-20-40 Front Bench Seat — If Equipped
The seat is divided into three segments. The
outboard seat portions are each 40% of the
total width of the seat. On some models, the
back of the center portion (20%) easily folds
down to provide an armrest/center storage
compartment.
Power Driver Seat Adjustment — If Equipped
Some models may be equipped with an
eight-way power driver's seat. The power seat
switches are located on the outboard side of the
driver's seat cushion. There are two power seat
switches that are used to control the movement
of the seat cushion and the seatback.
Power Seat Switches
Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rear -
ward. Push the seat switch forward or rearward.
The seat will move in the direction of the switch.
Release the switch when the desired position
has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in four directions. Pull upward or push down -
ward on the front or rear of the seat switch, the
front or rear of the seat cushion will move in the
direction of the switch. Release the switch when
the desired position is reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
1 — Power Seat Switch
2 — Power Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat’s path.
2
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 31
GETTING TO KNOW YOUR VEHICLE37
Rear Head Restraint Adjustment
The rear seats are equipped with adjustable
and removable head restraints. To raise the
head restraint, pull upward on the head
restraint. To lower the head restraint, push the
adjustment button located on the base of the
head restraint and push downward on the head
restraint.
Release/Adjustment Buttons
NOTE:The rear center head restraint (Crew Cab)
has only one adjustment position that is used
to aid in the routing of a tether. Refer to
“Occupant Restraint Systems” in “Safety” for
further information.
Do not reposition the head restraint 180
degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
Rear Head Restraint Removal
To remove the head restraint, push the adjust -
ment button and the release button while
pulling upward on the whole assembly. To rein -
stall the head restraint, put the head restraint
posts into the holes and adjust it to the appro -
priate height.
NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
2
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 37
GETTING TO KNOW YOUR VEHICLE75
With the center console lid open, push the
release button at the front of the cupholder bin
to slide tray rearward for access to the front
lower storage bin. Slide forward to access the
rear lower storage bin.
Push Release Button To Slide Tray
Front Bench Seat Storage — If Equipped
If your vehicle is equipped with a front bench
seat, storage can be found by folding down the
center seat back. A console storage area and
cupholders are available. With the seatback in
the upright position, lifting the seat bottom also
reveals a storage location.
Front Bench Seat Storage
There is a storage drawer located in the lower
center of the instrument panel. It can be
released by pushing the access button above it.
The drawer is actuator assisted once the access
button is pushed. Pull drawer outward to the
fully open position.
Storage Drawer
Seatback Storage
Located in the back of both the driver and
passenger front seats are pockets that can be
used for storage.
Driver’s Side Seatback Storage
1 — Access Button
2 — Storage Drawer
2
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 75
76GETTING TO KNOW YOUR VEHICLE
Storage Bin (Regular Cab)
The storage bin is located behind the front
seats and runs the length of the cab.
Storage Bin
Fold Flat Load Floor — If Equipped
Crew Cab models with a 60/40 rear seat may
be equipped with a folding load floor. Unfolding The Load Floor/Crew Cab
1. Lift the 60/40 seat cushion(s) to the
upward position.
Load Floor Legs In Stowed Position
2. Unfold both the legs using the straps.
Load Floor Legs In Opened Position
3. Lift the front panel until the load floor
unfolds into position.
Load Floor In Open Position
4. Reverse the procedure to store the load floor.
Positioning The Load Floor For Storage Access
Under The Seat
1. Lift the 60/40 seat cushion(s) to the upward position.
2. Unsnap the securing snap located at either side of the load floor.
3. Lift the load floor up to access storage under the load floor.
WARNING!
Do not operate the vehicle with loose items
stored on the load floor. While driving or in an
accident you may experience abrupt stopping,
rapid acceleration, or sharp turns. Loose
objects stored on the load floor may move
around with force and strike occupants,
resulting in serious or fatal injury.
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 76
GETTING TO KNOW YOUR VEHICLE77
Load Floor Securing Straps/Crew Cab
4. Reverse the procedure to put the load floor back in the secured down position before
you operate the vehicle.
Below Rear Seat Storage (Crew Cab)
The Crew Cab models provide additional
storage under the rear seats. Lift the seats to
access the storage compartment.
To open the storage compartments, unsnap the
securing snap located at either side of the load
floor and lift upward on the fold flat lid.
Crew Cab Storage
NOTE:
For more information on storage and the fold
flat floor, refer to “Fold Flat Load Floor” in this
section.
Cupholders
Front Seat Cupholders
For vehicles equipped with a center console,
two cupholders are located in front of the
console storage bin.
Front Cupholders
NOTE:
If the vehicle is equipped with a premium center
console with double (tandem) doors, push the
front bin door to access the cupholders.
WARNING!
Do not drive with the load floor in the up
position. When stopping fast or in an
accident, the load floor could move to the
down position causing serious injury.
2
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 77
78GETTING TO KNOW YOUR VEHICLE
Vehicles Equipped With 40/20/40 Seats
The cupholders are located on the backside of
the center portion of the front seat (20). Fold
down the center section of the front seat to gain
access to the cupholders.
Front Cupholders With Bench Seat
Rear Cupholders — If Equipped
Some vehicles are equipped with rear
cupholders located in the center armrest.
Rear Armrest Cupholder
Some vehicles may be equipped with a rear
cupholder that consists of two cup wells for rear
passenger convenience.
Rear Cup Wells
Electrical Power Outlets
The auxiliary 12 Volt (13 Amp) power outlet can
provide power for in-cab accessories designed
for use with the standard “cigar lighter” plug.
The 12 Volt power outlets and 5 Volt (2.5 Amp)
USB Port (Charge Only) have a cap attached to
the outlet indicating “12V DC,” together with
either a key symbol, battery symbol, or USB
symbol.
A key symbol indicates that the ignition must be
in the ON/RUN or ACC positions for the outlet to
provide power. The battery symbol indicates
that the outlet is connected to the battery, and
can provide power at all times.
CAUTION!
Do not exceed the maximum power of
160 Watts (13 Amps) at 12 Volts. If the
160 Watts (13 Amps) power rating is
exceeded, the fuse protecting the system
will need to be replaced.
Power outlets are designed for accessory
plugs only. Do not insert any other object in
the power outlets as this will damage the
outlet and blow the fuse. Improper use of
the power outlet can cause damage not
covered by your New Vehicle Limited
Warranty.
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 78
SAFETY143
(Continued)
Change Of Status
If the driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) unbuckles their seat belt while the
vehicle is traveling, the BeltAlert warning
sequence will begin until the seat belts are
buckled again.
The outboard front passenger seat BeltAlert is
not active when the outboard front passenger
seat is unoccupied. BeltAlert may be triggered
when an animal or other items are placed on
the outboard front passenger seat or when the
seat is folded flat (if equipped). It is recom -
mended that pets be restrained in the rear seat
(if equipped) in pet harnesses or pet carriers
that are secured by seat belts, and cargo is
properly stowed.
BeltAlert can be activated or deactivated by an
authorized dealer. FCA US LLC does not recom -
mend deactivating BeltAlert. NOTE:
If BeltAlert has been deactivated and the driver
or outboard front seat passenger (if equipped
with outboard front passenger seat BeltAlert) is
unbuckled the Seat Belt Reminder Light will
turn on and remain on until the driver and
outboard front seat passenger seat belts are
buckled.
Lap/Shoulder Belts
All seating positions except the Crew Cab front
center seating position have combination lap/
shoulder belts.
The seat belt webbing retractor will lock only
during very sudden stops or collisions. This
feature allows the shoulder part of the seat belt
to move freely with you under normal condi
-
tions. However, in a collision the seat belt will
lock and reduce your risk of striking the inside
of the vehicle or being thrown out of the vehicle.
WARNING!
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, the air bags
won’t deploy at all. Always wear your seat
belt even though you have air bags.
In a collision, you and your passengers can
suffer much greater injuries if you are not
properly buckled up. You can strike the inte -
rior of your vehicle or other passengers, or
you can be thrown out of the vehicle. Always
be sure you and others in your vehicle are
buckled up properly.
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
4
2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 143