2020 Ram 3500 Chassis Cab differential

5
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 218 Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........219 Electronically Shifted Transfer Case
(Six Speed Transmisson) —
If Equipped ...............................................222 Manually Shifted Transfer Case —
If Equipped .................................................226
LIMITED-SLIP DIFFERENTIAL .......................... 228
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 228
POWER STEERING ............................................. 229
Hydraulic Power Steering ..........................229
SPEED CONTROL .............................................. 230
To Activate .................................................. 230To Set A Desired Speed .............................230To Vary The Speed Setting ........................ 230To Accelerate For Passing ........................ 231To Resume Speed......................................231
To Deactivate .............................................231
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED .................................................... 232
Adaptive Cruise Control (ACC)
Operation ....................................................233 Activating Adaptive Cruise
Control (ACC) .............................................. 234 To Activate/Deactivate .............................. 234
To Set A Desired ACC Speed ..................... 235To Cancel.................................................... 235To Turn Off.................................................. 235
To Resume ................................................. 236
To Vary The Speed Setting ........................ 236
Setting The Following Distance In ACC..... 237Overtake Aid............................................... 239ACC Operation At Stop............................... 239Adaptive Cruise Control (ACC) Menu ........ 239Display Warnings And Maintenance ........ 240Precautions While Driving With ACC......... 241
General Information .................................. 244Normal (Fixed Speed) Cruise
Control Mode ............................................. 244
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED .....................................................246
ParkSense Sensors ................................... 246
ParkSense Warning Display ...................... 247
ParkSense Display ..................................... 247
Enabling And Disabling ParkSense .......... 249Service The ParkSense Rear Park Assist
System ........................................................ 249 Cleaning The ParkSense System.............. 249
ParkSense System Usage Precautions .... 249 PARKSENSE FRONT AND REAR
PARK ASSIST ................................................... 250
ParkSense Sensors ................................... 251
ParkSense Warning Display...................... 251
ParkSense Display..................................... 251
Enabling And Disabling Front And/Or Rear
ParkSense .................................................. 254 Service The ParkSense Front/Rear Park
Assist System ............................................. 254 Cleaning The ParkSense System.............. 254
ParkSense System Usage Precautions .... 254
LANESENSE — IF EQUIPPED ........................... 256
LaneSense Operation................................ 256
Turning LaneSense On Or Off ................... 256
LaneSense Warning Message .................. 257Changing LaneSense Status..................... 258
PARKVIEW REAR BACK UP CAMERA ............ 258
AUX Camera — If Equipped ...................... 261
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ..................................................... 261
AUX Camera — If Equipped ...................... 267
ENGINE RUNAWAY ............................................ 267
REFUELING THE VEHICLE — GAS ENGINE ...... 268 Loose Fuel Filler Cap Message ................ 268

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124SAFETY
(Continued)
Traction Control System (TCS)
The Traction Control System (TCS) monitors the
amount of wheel spin of each of the driven
wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s)
and/or reduce engine power to provide
enhanced acceleration and stability. A feature
of the TCS, Brake Limited Differential (BLD),
functions similar to a limited slip differential
and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning
faster than the other, the system will apply the
brake of the spinning wheel. This will allow more
engine power to be applied to the wheel that is
not spinning. BLD may remain enabled even if
TCS and Electronic Stability Control (ESC) are in
a reduced mode.
Electronic Stability Control (ESC)
This system enhances directional control and
stability of the vehicle under various driving
conditions. ESC corrects for oversteering or
understeering of the vehicle by applying the
brake of the appropriate wheel(s) to assist in
counteracting the oversteer or understeer
condition. Engine power may also be reduced to
help the vehicle maintain the desired path.ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
Oversteer — when the vehicle is turning
more than appropriate for the steering
wheel position.
Understeer — when the vehicle is turning
less than appropriate for the steering
wheel position.
The “ESC Activation/Malfunction Indicator
Light” located in the instrument cluster will start
to flash as soon as the ESC system becomes
active. The “ESC Activation/Malfunction Indi -
cator Light” also flashes when the TCS is active.
If the “ESC Activation/Malfunction Indicator
Light” begins to flash during acceleration, ease
up on the accelerator and apply as little throttle
as possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.

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228STARTING AND OPERATING
NOTE:
Pausing in transfer case Neutral in vehicles
equipped with an automatic transmission
may require shutting the engine OFF to avoid
gear clash while completing the shift. If diffi -
culty occurs, shift the transmission into
Neutral, hold your foot on the brake, and turn
the engine OFF. Complete the range shift to
the desired mode.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however diffi -
culty may occur due to the mating clutch
teeth not being properly aligned. Several
attempts may be required for clutch teeth
alignment and shift completion to occur. The
preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to engage or disengage 4L with the vehicle
moving faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while
the transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both
rear wheels on a slippery surface, a slight appli -
cation of the accelerator will supply maximum
traction. When starting with only one rear wheel
on an excessively slippery surface, slight
momentary application of the parking brake
may be necessary to gain maximum traction. Care should be taken to avoid sudden accelera-
tions when both rear wheels are on a slippery
surface. This could cause both rear wheels to
spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED
This vehicle when equipped with PTO Prep and
the AS66RC/AS69RC automatic six-speed, will
allow for an aftermarket upfit with a transmis
-
sion driven PTO (power take off). The customer
will have the ability to operate the PTO in either
a “stationary”, “mobile” or “remote” mode. The
vehicles will be factory set to the “stationary”
mode. To select a different mode, or to change
any other PTO setting, you will need to enter the
commercial vehicle menu on the instrument
cluster screen. Details of the PTO selection
modes and further PTO information is available
at the Ram Truck Bodybuilders web site: https:/
/www.ramtrucks.com/ram-commerical/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

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SERVICING AND MAINTENANCE371
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
The presence of water in the gear lubricant will
result in corrosion and possible failure of differ -
ential components. Operation of the vehicle in
water, as may be encountered in some
off-highway types of service, will require
draining and refilling the axle to avoid damage.
Limited-Slip Differentials DO REQUIRE limited
slip oil additive (friction modifiers).
NOTE:
Slight noise and mild shuddering may be
evident while turning a vehicle with limited slip
differential on concrete or dry pavement. These
conditions should be considered normal opera -
tion of the limited slip differential.
Transfer Case
Selection Of Lubricant
Use only the manufacturer's recommended
fluid. Refer to “Fluids And Lubricants” in “Tech -
nical Specifications” for further information.
Fluid Level Check
This fluid level can be checked by removing the
filler plug. The fluid level should be to the
bottom edge of the filler plug hole with the
vehicle in a level position.
Drain And Refill
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Noise Control System Required
Maintenance & Warranty
All vehicles built over 10,000 lbs. (4,535 kg)
Gross Vehicle Weight Rating and manufactured
for sale and use in the United States are
required to comply with the Federal Govern -
ment's Exterior Noise Regulations. These vehi -
cles can be identified by the Noise Emission
Control Label located in the operator's compart -
ment.
Required Maintenance For Noise Control
Systems
The following maintenance services must be
performed every six months or 7,500 miles
(12,000 km) whichever comes first, to ensure
proper operation of the noise control systems.
In addition, inspection and service should be
performed anytime a malfunction is observed or
suspected. Proper maintenance of the entire
vehicle will help the effectiveness of the noise
control systems.
7

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374SERVICING AND MAINTENANCE
HOISTING
A conventional floor jack may be used at the
jacking locations. Refer to the graphics that
show jacking locations. However, a floor jack or
frame hoist must never be used on any other
parts of the underbody.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the
following information: Tire Markings, Tire Identi -
fication Numbers, Tire Terminology and Defini -
tions, Tire Pressures, and Tire Loading.
MILES
67,500 75,000 82,500 90,000 97,500 105,000 112,500 120,000
KILOMETERS 108,000 120,000 132,000 144,000 156,000 168,000 180,000 192,000 Exhaust
system-inspect
Air cleaner
assembly-inspect
ODOMETER
READING
PERFORMED BY
PERFORMED AT
Maintenance Log and Service Chart (Diesel Engines) (Continued) (Sheet 2 of 2)
Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to the mileage at which
service was performed.
CAUTION!
Never use a floor jack directly under the
differential housing of a loaded truck or
damage to your vehicle may result.

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505
B-Pillar Location
....................................379Brake Assist System...............................121Brake Control System.............................121Brake Fluid...................................367, 409Brake System............................... 367, 397Fluid Check.......................................367Master Cylinder.................................367Parking............................................204Warning Light....................................109Brake/Transmission Interlock...................206Bulb Replacement.................................300Bulbs, Light.................................. 182, 300
C
Cab Top Clearance Lights........................305Camera...............................................258Camera, AUX................................ 261, 267Camera, Rear............................... 258, 261Capacities, Antifreeze (Engine Coolant).......405Capacities, Fluid....................................405Caps, Filler Oil (Engine)............................... 343, 348Power Steering..................................229Radiator (Coolant Pressure)..................365Car Washes..........................................394Carbon Monoxide Warning............... 180, 401Cargo Light.............................................47Cellular Phone......................................483Center High Mounted Stop Light................304Center Seat Storage Compartment..............73
Changing A Flat Tire............................... 314Charge Air Cooler................................... 366Chart, Tire Sizing................................... 376Check Engine Light (Malfunction Indicator Light)119Checking Your Vehicle For Safety.............. 180Checks, Safety...................................... 180Child Restraint...................................... 160Child RestraintsBooster Seats................................... 164Child Seat Installation................. 172, 174How To Stow An unused ALR Seat Belt.... 171Infant And Child Restraints................... 162Locating The LATCH Anchorages............ 169Lower Anchors And Tethers For Children.. 165Older Children And Child Restraints........ 163Seating Positions............................... 165Clean Air Gasoline................................. 399CleaningWheels............................................ 389Climate Control....................................... 51Automatic.......................................... 55Manual.............................................. 52Cold Weather Operation.......................... 187Compact Spare Tire............................... 387Contract, Service................................... 501Cooling Pressure Cap (Radiator Cap).......... 365Cooling System..................................... 363Adding Coolant (Antifreeze).................. 364Coolant Level............................ 363, 366
Cooling Capacity................................ 405Disposal Of Used Coolant.................... 365Drain, Flush, And Refill........................ 364Inspection........................................ 366Points To Remember.......................... 366Pressure Cap.................................... 365Radiator Cap.................................... 365Selection Of Coolant(Antifreeze)................... 364, 407, 410Corrosion Protection.............................. 393Cruise Control (Speed Control)......... 230, 232Cruise Light......................................... 117Cupholders............................................ 77Customer Assistance............................. 500Cybersecurity....................................... 414
D
Daytime Running Lights............................ 45Dealer Service...................................... 347Defroster, Rear Window............................ 52Defroster, Windshield....................... 52, 181Delay (Intermittent) Wipers........................ 50Diagnostic System, Onboard.................... 118Diesel Exhaust Brake............................. 203Diesel Fuel.......................................... 402Diesel Fuel Requirements....................... 402Bulk Storage Of................................. 269Diesel Fuel System, Re-Priming................ 358Differential, Limited Slip......................... 228
11

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507
Four-Way Hazard Flasher
.........................294Freeing A Stuck Vehicle...........................324Front Axle (Differential)...........................370Fuel.................................... 269, 399, 402Adding.............................................268Additives..........................................400Capacity...........................................405Clean Air..........................................399Diesel.............................. 269, 402, 410Ethanol............................................400Filler Cap (Gas Cap)............................268Filter....................................... 354, 407Gasoline..........................................399Light...............................................113Materials Added.................................400Methanol.........................................400Octane Rating...................................399Requirements........................... 399, 402Specifications....................................402Tank Capacity....................................405Fuses..................................................305
G
Garage Door Opener (HomeLink).................67Gas Cap (Fuel Filler Cap).........................268Gasoline, Clean Air.................................399Gasoline, Reformulated...........................399Gauges Voltage............................................194Gear Ranges.........................................207
Gear Selector Override............................ 322General Information....................... 132, 140Glass Cleaning...................................... 396Gross Axle Weight Rating......................... 274Gross Vehicle Weight Rating.................... 274GuideBody Builders...................................... 11GVWR................................................. 273
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.............................. 292Hazard Warning Flashers........................ 294Head Restraints...................................... 36Head Rests............................................ 36Headlights........................................... 301Automatic High Beam........................... 45Cleaning.......................................... 394High Beam......................................... 45Lights On Reminder.............................. 47Passing............................................. 46Switch............................................... 44Heated Mirrors....................................... 43Hill Descent Control............................... 128Hill Descent Control Indicator................... 128Hill Start Assist..................................... 122HitchesTrailer Towing................................... 278Hoisting.............................................. 374
HomeLink (Garage Door Opener)................ 67Hood Prop............................................. 66Hood Release......................................... 66Hub Caps............................................ 318
I
Idle-Up Feature..................................... 198Ignition................................................. 17Switch............................................... 17Illuminated Entry..................................... 49In Vehicle HelpVehicle User Guide............................... 12Inside Rearview Mirror...................... 40, 294Instrument Cluster.................87, 88, 90, 91Descriptions..................................... 117Display.............................................. 92Engine Oil Reset.................................. 93Instrument Panel Lens Cleaning............... 396Integrated Trailer Brake Control................ 281Interior Appearance Care........................ 395Interior Lights......................................... 48Intermittent Wipers (Delay Wipers).............. 50Intervention Regeneration Strategy... 103, 359Inverter Outlet (115V).............................. 80iPod/USB/MP3 Control........................... 481
J
Jack Location....................................... 314Jack Operation..................................... 314Jacking And Tire Changing....................... 314
11

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508
Jump Starting
.......................................319
K
Key Fob Panic Alarm
........................................14Programming Additional Key Fobs...... 16, 23Key Fob Battery Service (Remote
Keyless Entry).........................................14Key Fob Programming (Remote
Keyless Entry).........................................16Keyless Enter-N-Go.................. 26, 184, 188Lock The Vehicle’s Doors..... 423, 438, 458Passive Entry......................................26Passive Entry Programming..........438, 458Keys.....................................................13Replacement......................................23
L
Lane Change And Turn Signals....................47Lane Change Assist..................................47LaneSense...........................................256Latches...............................................182Hood.................................................66Lead Free Gasoline................................399Leaks, Fluid..........................................182Life Of Tires..........................................385Light Bulbs...................................182, 300Lights..................................................182Air Bag............................. 108, 151, 181Automatic High Beam............................45
Brake Assist Warning.......................... 126Brake Warning.................................. 109Bulb Replacement............................. 300Cab Top Clearance............................. 305Cargo................................................ 47Center Mounted Stop.......................... 304Courtesy/Reading................................ 48Cruise............................................. 117Daytime Running................................. 45Electronic Stability Program(ESP)Indicator...................................... 110Engine Temperature Warning................ 110Exterior...................................... 44, 182Fog................................................. 303Four Wheel Drive Indicator................... 228Hazard Warning Flasher...................... 294Headlights.................................... 44, 46High Beam......................................... 45Hill Descent Control Indicator................ 128Illuminated Entry................................. 49Interior.............................................. 48Lights On Reminder.............................. 47Low Fuel.......................................... 113Malfunction Indicator (Check Engine)..... 112Park................................................ 117Passing............................................. 46Seat Belt Reminder............................ 108Security Alarm................................... 110Service............................................ 300Traction Control................................. 126
Transfer Case................................... 228Turn Signals................47, 117, 182, 301Warning Instrument ClusterDescriptions......................... 110, 117Limited-Slip Differential.................. 228, 371Load Shed Battery Saver Mode................ 107Load Shed Battery Saver On.................... 107Load Shed Electrical Load Reduction......... 107Load Shed Intelligent Battery Sensor......... 107Loading Vehicle.................................... 273Tires............................................... 379LocksAutomatic Door................................... 29Child Protection................................... 29Power Door........................................ 26Low Tire Pressure System....................... 132Lubrication, Body.................................. 360Lug Nuts/Bolts..................... 317, 397, 398
M
Maintenance Free Battery....................... 346Maintenance Plan................................. 336Maintenance Schedule....329, 331, 334, 336Malfunction Indicator Light
(Check Engine)............................. 112, 119ManualPark Release.................................... 323Service............................................ 503Media Hub........................................... 481Memory Seat......................................... 32

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