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Vehicle care271Towing
Towing the vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage.
Insert the screwdriver in the slot at the
edge of the cap. Release the cap by
levering it out carefully.
The towing eye is stowed with the
vehicle tools 3 253.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for
towing and not for recovering the
vehicle.
Switch on ignition to release steering wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 194, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with manual transmission
and All-wheel drive: If the vehicle is
towed with all four wheels on the
ground then there are no technical
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272Vehicle carelimitations for speed and distance. If
only one axle has been raised, the
maximum speed is 50 km/h. There is
no distance limitation.
Vehicles with automatic transmission
and All-wheel drive: The vehicle must
be towed facing forwards. If the
vehicle is towed with all four wheels
on the ground, the maximum speed is 50 km/h and for a maximum of
50 km. If the front axle has been
raised, the maximum speed is
50 km/h. There is no distance
limitation.
Seek the assistance of a workshop. After towing, unscrew the towing eye.
Iinsert cap with the outer flange into
the recess and fix cap by pushing.Towing another vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
edge of the cap. Release the cap by
levering it out carefully.
The towing eye is stowed with the
vehicle tools 3 253.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
The lashing eye at the rear
underneath the vehicle must never be used as a towing eye.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.
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Vehicle care273Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap with the upper flange into
the recess and fix cap by pushing.
Appearance care
Exterior care LocksThe locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use a de-icing agent only
when absolutely necessary, as this
has a degreasing effect and impairs
lock function. After using a de-icing
agent, have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's instructions. The windscreen wiperand rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
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274Vehicle careThoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Do not use hard objects to remove
spots of tar. Use tar removal spray on painted surfaces.
Exterior lights
Headlight and other light covers are made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Plastic body parts must not be treated with wax or polishing agents.
Windows and windscreen wiper
blades
Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleanerand insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Sunroof
Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the sunroof.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damageRectify minor paintwork damage with
a touch-up pen before rust forms. Have more extensive damage or rust
areas repaired by a workshop.
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Vehicle care275UnderbodySome areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.
After the underbody is washed, check the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Liquid gas system9 Danger
Liquid gas is heavier than air and
can collect in sink points.
Take care when performing work
at the underbody in a pit.
For painting work and when using a
drying booth at a temperature above
60 °C, the liquid gas tank must be
removed.
Do not make any modifications to the
liquid gas system.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.
Air shutter Clean the shutter system in the front
bumper to maintain correct
functionality.
Interior care
Interior and upholstery Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with
clear water and a soft cloth. In case of
heavy soiling, use leather care.The instrument cluster and the
displays should only be cleaned using a soft damp cloth. If necessary use aweak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water
or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
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276Vehicle carePlastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior
cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Floor mats9 Warning
If a floor mat has the wrong size or
is not properly installed, it can
interfere with the accelerator pedal
and/or brake pedal, what can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash and injury.
Use the following guidelines for
proper floor mat usage.
● The original equipment floor mats
were designed for your vehicle. If the floor mats need replacing, it
is recommended that certified
floor mats be purchased. Always
check that the floor mats do not
interfere with the pedals.
● Use the floor mat with the correct
side up. Do not turn it over.
● Do not place anything on top of the driver side floor mat.
● Use only a single floor mat on the
driver side.
● Do not place one floor mat on top
of another.
Inserting and removing the floor
mats
The driver side floor mat is held in
place by two retainers.
To install the driver's side floor mat: 1. Move the driver's seat backwards
as far as possible.
2. Align slots in the mat with the retainers, as shown.
3.Turn retainers anti-clockwise for a
quarter turn.
Page 279 of 315
Vehicle care2771.Move the driver's seat backwards
as far as possible.
2. Align slots in the mat with the retainers, as shown.
3. Turn retainers clockwise for aquarter turn.Removing1. Move the driver's seat backwards
as far as possible.
2. Turn retainers a quarter turn towards the opposite direction
than during installation.
3. Remove the mat.
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278Service and maintenanceService and
maintenanceGeneral information ...................278
Service information ..................278
Recommended fluids, lubricants
and parts .................................... 279
Recommended fluids and lubricants ................................ 279General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 104.
European service intervals Maintenance of your vehicle is
required every 30,000 km or after one year, whichever occurs first.
Additional engine oil and filter change
is indicated by the engine oil life
system, when required earlier than
maintenance.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, North Macedonia,
Malta, Monaco, Montenegro,
Netherlands, Norway, Poland,
Portugal, Romania, San Marino,
Serbia, Slovakia, Slovenia, Spain,
Sweden, Switzerland, United
Kingdom.
Service display 3 104.
International service intervals
Maintenance of your vehicle is
required every 15,000 km or after
1 year , whichever occurs first, unless
otherwise indicated in the service
display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of