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Vehicle care247● The vehicles must not come intocontact with each other during
the jump starting process.
● Apply the parking brake, transmission in neutral,
automatic transmission in P.
Open the positive terminal protection
caps of both vehicle batteries.
Lead connection order: 1. Connect the red lead to the positive terminal of the booster
battery.
2. Connect the other end of the red lead to the positive terminal of the
discharged battery.
3. Connect the black lead to the negative terminal of the boosterbattery.
4. Connect the other end of the black
lead to a vehicle grounding point
of your vehicle in the engine
compartment.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump.
2. After five minutes, start the other engine. Start attempts should be
made for no longer than 15 s at an interval of 1 min.
3. Allow both engines to idle for approx. three minutes with the
leads connected.
4. Switch on electrical consumers e.g. headlights, heated rear
window of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
lower part of the cap. Release the cap carefully.
The towing eye is stowed with the
vehicle tools 3 233.
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248Vehicle care
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 182, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Never tow a vehicle equipped with All Wheel Drive (AWD) with the
front or rear tyres on the road. If
you tow a vehicle equipped with
AWD while the front or rear tyres
are rolling on the road, the drive
system in the vehicle could be
severely damaged. When towing
vehicles equipped with AWD, all
four tyres must not be in contact
with the road.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 80 km/h nor further than 100 km. In all other cases
and when the transmission is
defective, the front axle must be
raised off the ground.
Seek the assistance of a workshop.
After towing, unscrew the towing eye.
Insert cap with the flange into the
recess and fix cap by pushing.
Page 251 of 283
Vehicle care249Towing another vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
lower part of the cap. Release the cap carefully.
The towing eye is stowed with the
vehicle tools 3 233.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
The lashing eye at the rear
underneath the vehicle must never be used as a towing eye.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap with the upper flange into
the recess and fix cap by pushing.
Page 252 of 283

250Vehicle careAppearance careExterior care
Locks The locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use a de-icing agent only
when absolutely necessary, as this
has a degreasing effect and impairs
lock function. After using a de-icing
agent, have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can cause paint damage.
If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiperand rear window wiper must beswitched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Wax painted parts of the vehicle
regularly.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Do not use hard objects to remove
spots of tar. Use tar removal spray on
painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Plastic body parts must not be treated with wax or polishing agents.
Windows and wiper blades Switch off wipers before handling in
their areas.
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Vehicle care251Use a soft lint-free cloth or chamois
leather together with window cleaner and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner. Also
make sure to remove any residues
such as wax, insect residues and
similar from the window.
Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Glass panel Use a soft lint-free cloth or chamois
leather together with window cleaner
to clean the glass panel.
Wheels and tyres Do not use high-pressure jet
cleaners.Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage Rectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody
Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.Liquid gas system9 Danger
Liquid gas is heavier than air and
can collect in sink points.
Take care when performing work
at the underbody in a pit.
For painting work and when using a
drying booth at a temperature above
60 °C, the liquid gas tank must be
removed.
Do not make any modifications to the
liquid gas system.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.
Interior care
Interior and upholstery
Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
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252Vehicle careClean the leather upholstery with
clear water and a soft cloth. In case of heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Floor mats9 Warning
If a floor mat has the wrong size or
is not properly installed, it can
interfere with the accelerator pedal
and/or brake pedal, what can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash and injury.
Use the following guidelines for
proper floor mat usage.
● The original equipped floor mats were designed for your vehicle.
Have damaged floor mats only
replaced by certified floor mats.
Always check that the floor mats
do not interfere with the pedals.
● Use the floor mat with the correct
side up. Do not turn it over.
● Do not place anything on top of the driver's side floor mat.
● Use only a single floor mat on the
driver's side.
Installing and removing the floor
mats
The driver's side floor mat and the
passenger's side floor mat are each
held in place by two retainers.
To install the floor mat: 1. Move the seat backwards as far as possible.
Page 255 of 283
Vehicle care253
2. Align slots in the mat with theretainers, as shown.
3. Push the mat to the floor.
To remove the floor mat: 1. Move the seat backwards as far as possible.
2. Pull the floor mat upwards to remove.
Page 256 of 283

254Service and maintenanceService and
maintenanceGeneral information ...................254
Service information ..................254
Recommended fluids, lubricants
and parts .................................... 257
Recommended fluids and lubricants ................................ 257General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature.
Under these severe operating
conditions, certain service work may
be required more frequently than the
regular service interval indicated inthe service display. Contact a
workshop for customised service
schedules.
Service display 3 102.