2020 NISSAN ALTIMA phone

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

9. Front passenger supplemental airbag (P. 1-46)
10. Passenger supplemental knee
airbag (P. 1-46)
11.. Glove box (P. 2-58)
12. Front passenger air bag status
light (P. 1-46)
Hazard warning flasher switch
(P. 6-2)
13. Power outlet (P. 2-56) USB connection port
(if so equipped) (P. 4-2, 4-42)
Aux jack*
14. Cup holders (P. 2-58)
15 Shif t lever (P. 5-18)
16. Electronic parking brake switch
(if so equipped) (P. 5-25)
Automatic brake hold switch
(if so equipped) (P. 5-25)
17. Push-button ignition switch
(P. 5-13) 18. Cruise control switches
(if so equipped) (P. 5-63)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-66)
Bluetooth® Hands-free Phone
System*
ProPILOT Assist Switch
(if so equipped) (P. 5-90)
19. Driver supplemental knee airbag
(P. 1-46)
20. Hood release (P. 3-22) Fuel-filler door release (P. 3-25)
Tilt/telescopic steering wheel
controls (P. 3-28)
21. Trip computer reset switch (P. 2-4) Instrument brightness control
(P. 2-45)
Steering assist switch
(for vehicles with ProPILOT Assist)
(if so equipped) (P. 2-54)
Trunk opener (P. 3-23)
*: For additional information, refer to the
separate NissanConnect® Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Illustrated table of contents0-7

10. Passenger supplemental kneeairbag (P. 1-46)
11.. Glove box (P. 2-58)
12. Front passenger air bag status
light (P. 1-46)
Hazard warning flasher switch
(P. 6-2)
13. Power outlet (P. 2-56) USB connection port
(if so equipped) (P. 4-2, 4-42)
Aux jack*
14. Cup holders (P. 2-58)
15 Shif t lever (P. 5-18)
16. Electronic parking brake switch
(if so equipped) (P. 5-25)
Automatic brake hold switch
(if so equipped) (P. 5-25)
17. Push-button ignition switch
(P. 5-13)
18. Cruise control switches
(if so equipped) (P. 5-63)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-66)
Bluetooth® Hands-free Phone
System*
ProPILOT Assist Switch (if so
equipped) (P. 5-90) 19. Driver supplemental knee airbag
(P. 1-46)
20. Hood release (P. 3-22) Fuel-filler door release (P. 3-25)
Tilt/telescopic steering wheel
controls (P. 3-28)
21. Trip computer reset switch (P. 2-4) Instrument brightness control
(P. 2-45)
Steering assist switch (for vehicles
with ProPILOT Assist) (if so
equipped) (P. 2-54)
Trunk opener (P. 3-23)
*: For additional information, refer to the
separate NissanConnect® Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Instruments and controls2-3

HOW TO USE THE VEHICLE
INFORMATION DISPLAY
The vehicle information display can be
changed using the
,, and OK buttons located on the
steering wheel.
1- Use these
buttons to navigate the vehicle infor-
mation display.
2OK - Change or select an item in the
vehicle information display.
3— Returns to the previous menu.
The OK,
andbuttons also
control audio and control panel functions
in some conditions. Most screens and
menus offer instruction prompts of the
steering switch buttons to indicate how to
control the vehicle information display.
Dots on the right side of the vehicle infor-
mation display will appear if there is more
than one page of menu items or warning
messages. The OK button changes the au-
dio source and the
buttons
also control voice recognition manual
mode. The OK button can be used to
change the audio source when the audio
screen is displayed. The
but-
tons can be used when controlling voice
recognition prompts manually. For addi-
tional information, refer to the separate
NissanConnect® Owner’s Manual.
STARTUP DISPLAY
When the vehicle in placed in the ON posi-
tion the vehicle information display may
display the following screens (if so
equipped):
∙ Home
∙ Drive Computer — Speed, Fuel Economy, Trip Distance & Time ∙ Convenience
∙ Tire Pressure
∙ Variable Compression Turbo
∙ Speed Limit Sign
∙ Compass and Navigation
∙ Audio/telephone
∙ Intelligent Cruise Control (ICC)
∙ ProPILOT
∙ Driving Aids
∙ Settings
∙ Warnings*
*Warnings will only display if there are any
present. For additional information, refer to
“Vehicle information display warnings and
indicators” in this section.
To control what items display in the vehicle
information display, refer to “How to use the
vehicle information display” in this section.
LIC3566
2-20Instruments and controls

NOTE:
There may be times when the horn
sounds but there are no objects or pas-
sengers in the rear seat(s).
For additional information, refer to “Rear
Door Alert is activated” in this section.The power outlet is for powering electrical
accessories such as cellular telephones. It
is rated at 12 volt, 120W (10A) maximum.
The power outlet is powered only when the
ignition switch is in the AUTO ACC or ON
position.
CAUTION
∙ The outlet and plug may be hot duringor immediately af ter use. ∙ Only certain power outlets are de-
signed for use with a cigarette lighter
unit. Do not use any other power out-
let for an accessory lighter. For addi-
tional information, it is recommended
that you visit a NISSAN dealer.
∙ Do not use with accessories that ex- ceed a 12 volt, 120W (10A) power draw.
∙ Do not use double adapters or more than one electrical accessory.
∙ Use power outlets with the engine running to avoid discharging the ve-
hicle battery.
∙ Avoid using power outlets when the air conditioner, headlights, or rear
window defroster is on.
∙ Before inserting or disconnecting a plug, be sure the electrical accessory
being used is turned OFF.
∙ Push the plug in as far as it will go. If good contact is not made, the plug
may overheat or the internal tem-
perature fuse may open.
∙ When not in use, be sure to close the cap. Do not allow water or any other
liquid to contact the outlet.
Instrument Panel
LIC3345
POWER OUTLET
2-56Instruments and controls

CHILD SAFETY REAR DOOR LOCK
Child safety locks help prevent the rear
doors from being opened accidentally, es-
pecially when small children are in the ve-
hicle.
The child safety lock levers are located on
the edge of the rear doors.
When the lever is in the unlock position
2,
the door can be opened from the outside
or the inside.
When the lever is in the LOCK position
1,
the door can be opened only from the
outside.
WARNING
∙ Radio waves could adversely affect electric medical equipment. Those
who use a pacemaker should contact
the electric medical equipment
manufacturer for the possible influ-
ences before use.
∙ The Intelligent Key transmits radio waves when the buttons are pressed.
The FAA advises the radio waves may
affect aircraf t navigation and com-
munication systems. Do not operate
the Intelligent Key while on an air-
plane. Make sure the buttons are not
operated unintentionally when the
unit is stored for a flight.
The Intelligent Key can operate all the door
locks using the remote control function or
pushing the request switch on the vehicle
without taking the key out from a pocket or
purse. The operating environment and/or
conditions may affect the Intelligent Key
operation.
Be sure to read the following before using
the Intelligent Key.
CAUTION
∙ Be sure to carry the Intelligent Key with you when operating the vehicle.
∙ Never leave the Intelligent Key in the vehicle when you leave the vehicle.
The Intelligent Key is always communicat-
ing with the vehicle as it receives radio
waves. The Intelligent Key transmits weak
radio waves. Environmental conditions
may interfere with the operation of the In-
telligent Key under the following operating
conditions: ∙ When operating near a location where strong radio waves are transmitted,
such as a TV tower, power station and
broadcasting station.
∙ When in possession of wireless equip- ment, such as a cellular telephone,
transceiver or a CB radio.
∙ When the Intelligent Key is in contact with or covered by metallic materials.
∙ When any type of radio wave remote control is used nearby.
∙ When the Intelligent Key is placed near an electric appliance such as a personal
computer.
LPD2863
NISSAN INTELLIGENT KEY®
Pre-driving checks and adjustments3-7

Thebutton will be on the NISSAN In-
telligent Key® if the vehicle has Remote En-
gine Start. This feature allows the engine to
start from outside the vehicle.
The following features may be affected
when Remote Engine Start is used:
∙ Vehicles with a manual climate control system will default to the last used
heating or cooling mode. ∙ Vehicles with an automatic climate
control system will default to either a
heating or cooling mode depending on
outside and cabin temperatures. For
additional information, refer to “Remote
Engine Start with Intelligent Climate
Control” in the “Monitor, climate, audio,
phone and voice recognition systems”
section of the manual.
Laws in some local communities may re-
strict the use of remote starters. For ex-
ample, some laws require a person using
Remote Engine Start to have the vehicle in
view. Check local regulations for any re-
quirements.
Other conditions may affect the function of
the Remote Engine Start feature. For addi-
tional information, refer to “Conditions the
Remote Engine Start will not work” in this
section.
Other conditions can affect the perfor-
mance of the Intelligent Key transmitter.
For additional information, refer to “NISSAN
Intelligent Key®” in this section.
REMOTE ENGINE START
OPERATING RANGE
WARNING
To help avoid risk of injury or death
through unintended operation of the
vehicle and/or its systems, including
entrapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your ve-
hicle. Additionally, the temperature in-
side a closed vehicle on a warm day can
quickly become high enough to cause a
significant risk of injury or death to
people and pets.
CAUTION
When the Intelligent Key battery is dis-
charged or other strong radio wave
sources are present near the operating
location, the Intelligent Key operating
range becomes narrower, and the Intel-
ligent Key may not function properly.
The Remote Engine Start function can only
be used when the Intelligent Key is within
the specified operating range from the ve-
hicle.
LPD2995
REMOTE ENGINE START
Pre-driving checks and adjustments3-19