2020 MERCEDES-BENZ SPRINTER ignition

Emer
gency Re
moving the saf etyv est The saf
etyv estisl ocated in thes towa ge com‐
partment in thed rive r's door. #
Remo vethes afet yv estfromt hestow age
compartment.
% Saf
etyv ests can also be stored in thes tow‐
ag ec ompartment softherear door sand the
front-passenger door. 1
Maximu mnumber of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdry-clean
7 Thisisac lass2vest
The saf etyv esto nlyf ulfills thel egally required
st andards if it is thec orrect size and is com‐
ple tely closed.
Re place thes afet yv est:
R if damaged or if ther efle xstrip saredirty
R ifth em aximum permitted number of washes
is exc eeded
R ifth es afet yv est's fluorescenc ehasfaded Re
moving the firs t-aid kit (sof tsided) The
firs t-ai dkit (sof tsided )islocated in thes tow‐
ag ec ompartment in thef ront passenger door. #
Remo vefirs t-ai d(softsided) kit from the
stow agec ompartment. Re
moving the warning lamp The
warning lam pislocated in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethew arning lam pfromt hestow age
compartment. Emer
gency Call Sy stem Information on
thee mer gency call sy stem US
Ao nly: Your vehicle is equipped wit hthe
Emergenc yCallS ystem( "eCall"). This featur ecan
help sa velives in thee vent of an accident .eCall
in no wayreplaces assis tance pr ovided from dial‐
ing 911.
eCall onl yfunctions in areas wher emobile phone
co verage isavailable from thew ireless service
pr ov iders. Insuf ficient networ kcoverag efromt he
wireles sservic eprovide rsma yresult in an emer‐
ge ncy cal lnot being transmitted.
eCal lisas tandar dfeatur einy our Mercedes-Benz
ve hicle. In order tofunction as intended, thes ys‐
te mr elies on thet ransmission of dat adetailed in
th eT ransmit tedD atas ection that follo ws
( / pag e200). Todisable eCall, acustomer must
visit an authorized Mercedes-Benz Service
depa rtment todeactivat ethe vehicle's communi‐
cation module.
Deactivation of this module pr events thea cti‐
va tio nofa nyand all Mercedes PR Oconnect
se rvices. Af tert he deacti vatio nofe Call,a uto‐
matic eme rgency call and manua lemer gency
call will no tbeavailable.
The ignition mus tbeswitched on befor eanauto‐
matic emer gency cal lcan be made.
% eCal
lisa ctivatedatt hefactor y.
% eCall can be deactivated
byan authorized
Mercedes-Ben zdealer .Please no tethat in
th ee vent ow nershi pofthevehicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th en ew owner visits an au thorized
Mercedes-Benz dealership toreactivat ethe
sy stem. Emer
gency Call Sy stem eCall can help
toreduce thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident. It helps locat eanacci‐
dent sit einplaces that ar edifficul ttoa ccess.
Ho wever,eve nifa vehicle is equipped wit heCall,
th is does no tmean thes ystemisO N. As such,
eCall does no treplace dialing 911int heeve nt of
an accident.
The emergency cal lcan be mad eautomatica lly
(/ page 200) or manuall y(/pag e200). Only
mak eemer gency calls if youoro ther sa rein need
of rescue. Do no tmakeane mergency cal linthe
eve nt of abreak down or asimilar situation. Breakdown assis
tance 19 9

Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y.
If no connection can be made tothee mer gency
services: #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter. The Mercedes-Benz emergency cal
lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider. Tr
ansmitted data with thee mer gency call
sy stem Dat
atransmitted bythee Call includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute
((af ewhundred me ters befor ethe incident))
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarification purposes ,the following
measures can be take nu ptoa nhour af tert he
emergency call has been initiated:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished 200
Breakdown assis tance

*
NO
TEDama gedue toincor rect connec‐
tion of thet ow bar #
Onlyconnec tthe towr ope or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page50). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e62). #
Deactivat eActiv eBrake Assi st (/ pag e150). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. Breakd
owna ssis tance 209

Mak
esuretoo bservethef ollowing fur ther rela‐
te ds ubject:
R Notesont irep ressur e(/pag e217 )
Checking thet irep ressur ewitht he tir epres‐
sur em onitoring sy stem
Requ irements:
R The ignition is switched on.
On-boar dcomputer:
4 Service 5
Tires
One of thef ollowing displa ysappears:
R The cur rent tir epressur eand tir etempera‐
tur eoft he individual wheels. Instrument Displa
ywithc olor display
R The cur rent tir epressur efor eac hwheel. Instrument Displa
ywithb lack and whit edisplay
R Tire pressure will be displaye dafter driving a
few minutes :the teach-in process of thes ys‐
te misn otyetc ompl ete. The tir epressures
ar ea lready being monitored. #
Compar ethe tir epressur ewitht he recom‐
mende dtirep ressur efor thec urrent ope rat‐
ing condition (/ page 218).O bser vethe
no tesont iret emperatur e(/pag e217).
% The
values displa yedint he multifunction dis‐
pla ym aydeviat efromt hose of thet irep res‐
sur egaug east heyr efer tosea le vel.At high
altitudes, thet irep ressur evalues indicated
by ap ressur egaug earehigher than those shown
bytheo n-boar dcomputer .Inthis
case, do no treduce thet irep ressure.
Mak esuretoo bservethef ollowing fur ther rela‐
te ds ubject:
R Notesont irep ressur e(/pag e217 )
Rest arting thet irep ressur emonitor
Requ irements:
R The recommended tir epressur eisc orrectly
se tfor ther espectiv eoperating condition on
eac hoft he wheels (/ page217).
R Re
star tt he tir epressur emonitoring sys‐
te mi nthe following situations:
- The tir epressur ehaschanged.
- The wheels or tires ha vebeen changed or
newl yins talled.
On-boar dcomputer:
4 Service 5
Tires #
Scroll down in them enu.
The Use Current Pressures as New Refer-
ence Values messageappear sinthe multi‐
function displa y. #
Con firm them essag etoinitiat earestart.
The Tire Press. Monito rRestarted message
appear sinthe multifunction displa y.
Cur rent wa rning messages ar edeleteda nd
the 0077 yello ww arning lam pgoes out.
Af tery ou ha vedriven foraf ewminutes, the
sy stem checks whe ther thec urrent tir epres‐
su resa rewithin thes pecified range. The cur‐
re nt tir epressures ar ethen accep tedasr ef‐
erence values and monitored. Wheels and tires
223

Engine number
The engine number is
stamped ont othe crank‐
case. Youc an obtain fur ther information from any
qu alified specialis tworks hop. Operating fluids and capacities
Note
sono perating fluids &
WARNING Risk of inju ryfrom operating
fl uids harmful to your health
Operatin gfluids ma ybepoisonous and harm‐
ful to yo ur health. #
Obse rvet he text on theo riginal contain‐
er sw hen using, storing or disposing of
operating fluids. #
Alwayss tore operating fluids sealed in
th eir original containers. #
Alwaysk eep children away from operat‐
ing fluids. +
ENVIRONMEN
TALN OTE Environmental
pollution du etodisposing of operating
fl uids in anon-en vironmen tallyr esponsi‐
ble manner Operating
fluids include thef ollowing:
R fuels
R exhaus tgas af tertre atment additives, e.g.
DEF
R lubricants
Incor rect disposal of ope rating fluids can
caus econsiderable damag etothe environ‐
ment. #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thef ollowing:
R Fuels
R Exhaus tgas af tertre atment additives, e.g.
DEF
R Lubricants
R Coolant
R Brak efluid
R Windshield washer fluid
R Climat econtrol sy stem refrigerants
Use only products recommended byMercedes-
Benz.D amagecaused bytheu se of products that ha
ve notb eena pprove disn otcoveredbyt he
Mercedes-Benzg uarantee or goodwill gestures.
Yo uc an identif yoperatin gfluids appr oved by
Mercedes-Benzbyt hefollowing insc ript ions on
th ec ontainer:
R MB-F reigabe (e.g. MB- Freigabe 229. 51 )
R MB-Appr oval (e.g. MB-App rova l2 29.51)
Fu rther information on appr ovedoperating fluids
is available at thef ollowing locations:
R IntheMBS pecification sfor operating fluids
at http://be vo.mercedes-benz.com (b yenter‐
ing thed esignation)
R Ataq ualified specialis tworks hop &
WARNING Risk offire or explosion from
fuel
Fu els ar ehighl yflammable. #
Fire, open flames ,smokin gand creation
of spar ksmus tbea voided. #
Swit chofft he ignition and, if available,
th es tationar yheater ,befor eand while
re fueling thev ehicle. &
WARNING Risk of inju ryfrom fuels
Fu els ar epoisonous and hazardous to your
health. #
Do no tswa llowf uel or le titcomeinto
con tact wi thskin, eyes or clo thing. #
Do no tinhale fuel vapor. #
Keep children away from fuel. #
Keep door sand windo wsclosed du ring
th er efueling process.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing: #
Immediatel yrins efueloffyo ur skin with
soap and water. #
If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughly wit hclean water.Seek medical
attentio nimmediately. #
Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing. #
Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel. Te
ch nica ldata 247

Fu
el Note
sonf uelgrades on vehicles with agaso‐
line engine
Obse rvet he no tesono perating fluids
(/ page247).
* NO
TEDo no tuse diese ltorefuel vehicles
wit hag asoline engine. If
yo ua cciden tally refuel wit hthe wrong fuel:
R Do no tswitc hont he ignition. Otherwise
fuel can enter thee ngine.
Even small amounts of thew rong fuel
could result in damag etothe fuel sy stem
and thee ngine. The repair costs ar ehigh. #
Contact aqualified specialis tworks hop. #
Have thef uel tank and fue llin es drained
comple tely. Only
refuel using lo w-sulfur regular fuel wit hat
leas t87A KI/91RON.
% E1
0f uelcontains an additiv eofupto10%
et hanol. Your vehicle is suitable foru se with
E1 0f uel.Y ou can fuel your vehicle wit hE10
fuel.
* NO
TEDama gecaused bythew rong fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, engine
and exhaus tsystem. #
Onlyrefuel wit hthe recommended fuel. *
NO
TEDama gecaused bythew rong fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, engine
and exhaus tsystem.
Ne verrefuel wit hthe following:
R Diesel
R Gasoline wit hmoret han 10%e thanol by
vo lume, e.g. E15, E20, E85, E100
R Gasoline wit hmoret han 3% me thanol by
vo lume, e.g. M15, M30 ,M85,M 100
R Gasoline wit hadditives con tainin gm etal #
Do no tmix su chfuel switht he fuel rec‐
ommended fory our vehicle. %
To
ensur ethe long evity and per form anc eof
th ee ngine, onl yunleaded regular gasoline
ma ybeu sed. No
tethat theh igher quality premium grade
ga soline can be refueled at an ytime.
If yo ua reusin gdrums or canis ters to refuel the
ve hicle, yous houl dfilter thef uel befor efilling.
This will pr event malfunctions in thef uel sy stem
due tocontaminated fuel.
Usually youw illfind information abou tthe fuel
grade on thef uel pump. If ther eisnoi dentifica‐
tion on thef uel pump, consult agasstation
attendant.
% Fo
rfurther information ,contact aqualified
specialis tworks hop or visit http://
www.mbusa.com (US Aonly).
Note sona dditives in gasoline
Obser vethen otes on operating fluids
(/ page247).
* NO
TEDama gefrom use of unsuitable
additives Even smal
lamounts of thew rong additive
ma ylead tomalfunctions. #
Only add cleaning additives recommen‐
ded byMercedes-Benzt othe fuel. Mercedes-Benz
recommends using brand-name
fuels wi thadditives.
In som ecountries, thea vailable fuel ma ynotcon‐
ta in suf ficient amounts of additi ves. Deposits
could buildupint he fuel injection sy stem as a
re sult.
In this case, in consultation wit hanauthorized
Mercedes-Benz Center ,the fuel should be mixed
wit hthe cleaning additiv erecommended by
Mercedes-Benz.
Yo um usto bse rvet he no tesa nd mixing ratios
indica tedont he container.
Note sonf uelgrades on vehicles with diesel
engines
Gene raln otes
Obse rvet he no tesono perating fluids
(/ page247). &
WARNING Risk offire from fuel mixture
If yo um ix diese lfuel wit hgasoline ,the flash
poin toft he fuel mixtur eislowerthan that of
pur ediese lfuel.
While thee ngine is running ,component pa rts
in thee xhau stsystem ma yoverheat without
wa rning. 248
Tech nica ldata

#
Neverrefuel using gasoline in diesel
engines. #
Neverm ixga soline wit hdiesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, the
engine and emission cont rols yst em.
Ne verrefuel with:
R Gasoline
R Marine diesel
R Heating oil
R Purebio-diese lorvegetab le oil
R Paraffin or kerosene #
Do no tmix suc hfuels wit hdiesel fuel
and do no tuse an yspecial additives.
If yo uh ave accidentally refueled wit hthe
wrong fuel ,obser vethef ollowing: #
Do no tswitc hont he ignition. #
Consult aqualified specialis tworks hop. *
NO
TEMalfunctions du etocontaminated
fuel Fu
el contamination can lead tomalfunctions
in thef uel sy stem. #
Ifyo ua reusin gdrums or canis ters to
re fuel thev ehicle, yous houl dfilter the
fuel befor efilling. *
NO
TEDama gedue toincor rect fuel Incor
rect fue lcan lea dtoengine damage. #
Refuel only ULSD or diesel fuel wit ha
sulfur content of maximu m15ppm. Usually
youw illfind information abou tthe fuel
grade on thef uel pump. If ther eisnoi dentifica‐
tion on thef uel pump, consult agasstation
attendant.
The fuel grade recommended fory our vehicle is
fo und on thei nstruction label in thef uel filler
fl ap . Note
sonl owoutside temperatures &
WARNING Risk offire and explosion due
to fuel igniting
If yo uh eat fuel sy stem components, e.g. with
ah eat gun or open flame, these components
could be damaged.
Fu el ma yleak out and ignite. Depending on
th et ype of damage, fuel might no tescape
until thee ngine is running. #
Neverh eat fuel sy stem components. #
Consult aqualified specialis tworks hop
to have them alfunction rectified. Re
fill onl ywithc ommerciall yavailable ULTRA-
LO WS ULFUR DIESEL (ULSD, maximum sulfur
content 15ppm), whic hfulfills theA STMD 975
st andard.
The flow properties of diesel fuel ma ybeinade‐
qu ateatl owoutside temp eratures due toparaf fin
separation.
% Malfunctions
resulting from paraf fins epara‐
tion can only be rectified byheating the
entir efuel sy stem. Park thev ehicle in a
heated garage ,for example.
To prev ent malfunctions, diesel fuel with
impr oved flow ch aracteristic sisavailable in the
winter mon ths. Yo uc an obtain fur ther informa‐
tion on this at theg asstatio norf romy our fuel
supplier.
Yo ur vehicle is equipped wit hafuel preheating
sy stem. This additionall yimp rove st he flow char‐
acteristic softhe diesel fuel byabout 14.5 °F
(8 °C). ULTR A-LO WS ULFUR DIESEL can be used
without risk of malfunction down toan outside
te mp eratur eofapproximately 14.5 °F (-1 0°C).
* NO
TEDama gedue togasoline or paraf fin Gasolin
eorparaffinind iese lfue limpair sthe
lubricity of thef uel. This can result in damage
to thef uel injection sy stem, fore xamp le. #
Do no tadd an ygasoline or paraf finto
diesel fuel toimpr oveitsflow character‐
istics. B20 fuels wit
hbio-diesel content
* NO
TEDama gedue toincor rect fuel Continuous use of fuels wi
thbio-diesel con‐
te nt ove r5%( B20 fuels) can leadtof uelfilter Te
ch nica ldata 249

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e195). #
Restar tt he engine.
SOS NOT READY *T
he emergency call sy stem is no tavailable.
Po ssible causes fort his include:
R The ignition is switched off.
R The emer gency cal lsyst em is malfunctioning. #
Switc hont he ignition.
If an emergency call is una vailable, amessag etothis ef fect will
appea ronthe multifunction displa yofthe instrument clus ter. #
Visit aq ualified specialis tworks hop.
% Yo
uc an find mor einformation on ther egional availabilit yofthe
emergency call sy stem at :http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD,A BS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
arem al‐
functioning
If EBD, ABS and ESP ®
arem alfunctioning ,the wheels can lock
when braking and ESP ®
canno tcarry out vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning.
The brak esystem continues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. 266
Displa ymessages and warning and indicator lamps