2020 MERCEDES-BENZ SPRINTER transmission

&
WARNING Risk of skidding and of an
accident du etoshifting down on slippery
ro ad sur faces
If yo us hiftd ow nons lipperyroad sur faces to
inc rease thee ngine braking ef fect, thed rive
wheels ma ylose traction. #
Do no tshif td ow nons lipperyroad sur‐
fa ces toinc rease thee ngine braking
ef fect. Ve
hicles wit hautomatic transmissions ma yroll in
neutra lposition 005Cforo nly ashor ttime. Allowing
th ew heels torollfo rl onger ,e.g. when towing,
causes transmission damage.
If th ev ehicle thre atens toskid, or canno tbestop‐
ped when tr aveling at alow speed, youc an stabi‐
lize thev ehicle using thef ollowing measures:
R Shif tthe automatic transmission toneutral
position 005C.
R Trytom aintain control of thev ehicle using
cor rectiv esteering.
Driv eparticularly carefull yonslipperyroads.
Av oid sudden acceleration, steering and braking
maneuvers.
Ha ve your vehicle winterized at aqualified spe‐
cialis tworks hop in good time at theo nse tofw in‐
te r.
Obser vethen otes on sno wchains
(/ page216).
Re gular lych eckt he vehicle and remo vesno wor
ice when tr aveling in wintr yconditions.
An accumulation of sno wand ice, particular ly
when frozen, in thea reaa round thea ir intake,
moving parts, thea xles and thew heel housing,
ma ycause thef ollowing problems:
R Obstruction of thea ir intake
R Damag etovehicle parts
R Malfunction sdue torestriction of mobility
intende dbythe design (e.g. reduced steering
mo vement)
If th er eisa nydamage, infor maqualified special‐
is tw orks hop. Information about driving off-road &
WARNING Risk of accident if youdon ot
ke ep toline of fall on inclines
If yo ud rive at an angle or tur nonanincline,
th ev ehicle could slip side ways,tip and roll‐
ove r. #
Alwaysd rive on inclines in thel ine of fall
(straight up or down) and do no tturn. &
WARNING Risk of inju rydue toacceler‐
atin gforce during off-road driving
When driving off-road on une vens urfaces,
th ef orce of thev ehicle's acceleration af fects
yo ur body from all directions.
Yo uc ould, fore xamp le, be thro wn from your
seat. #
Alwaysw ear aseat belt when driving
off- road. &
WARNING Risk of inju ryto theh ands
when driving overobstac les
If yo ud rive over obs tacles or in tir eruts ,the
st eering wheel ma yfold bac kand cause inju‐
ri es totheh ands. #
Steering wheel mus talway sbeh eld
securely wit hbothh ands. #
When driving overobstac les, expect
increased steering forc es at short
notice. &
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. 11 6
Driving and pa rking

*
NO
TEDama getothev ehicle af terd riving
off-road When driving off-road or on unpa
veds urfa‐
ces, fore ign bodies suc hasstones and
branches could become trapped on thev ehi‐
cle underside, on wheels and tires, causing
damag etothevehicle.
Fo reign bodies could cause thef ollowing
damage:
R Damag ethe suspension, thef uel tank or
th eb rake system.
R Disturb theb alance and cause vibrations. #
Regular lyremo veanyt rapped fore ign
bodies, e.g. stones and branches. #
Afterd riving off-road, checkc arefully
whe ther ther eisa nydamag etothe
ve hicle. #
Ifth er eisd amage, ha vethev ehicle
ch eckedataq ualified specialis twork‐
shop. When driving off-road or on unpa
veds urfaces,
ch eckt he vehicle underside, wheels and tires
re gularly at regular inter vals. In particular,
re mo veanyt rapped fore ign bodies, suc has
st ones and branches.
Obser vethef ollowing no tesr egarding fore ign
bodies of this kind:
R Theym aydamag ethe suspension, thef uel
ta nk or theb rake system.
R Theym aydisturb theb alance and cause
vibrations.
R Theym aybe flung out from thev ehicle when
yo uc ontinue driving.
If th er eisa nydamage, infor maqualified special‐
is tw orks hop.
When driving off-road on steep inclines, youm ust
mak esuret hat theD EFtank is su fficientl yfilled.
Therefore, ensur ealevelofatl eastten liters
befor eoff-road driving.
When driving off-road and on con stru ction sites,
sand ,mud and water,also mixed wit hoil, can get
int ot he brakes. This ma ylead toareduction in
braking ef fect or total brak efailure, also as a
re sult of increased wear.T he brakin gcharacteris‐
tics will vary depending on them aterial that has
go tint ot he sy stem. Clean theb rake sa fter driv‐
ing off-road. If yout hen notice areduced braking
ef fect or hea rscraping noises, ha vetheb rake sy
stem checkedi mmediately at aqualified spe‐
cialis tworks hop. Adjus tyour driving styletot he
ch anged brakin gcharacteristics.
Driving off-road or on construction sites increa‐
ses thep ossibility of vehicle damag ewhichm ay
in tur nlead tothef ailur eofc ertain major assem‐
blies and sy stems. Adapty our driving styletot he
off-road driving conditions. Driv ecarefull y.Ha ve
an yv ehicle damag erecti fied at aqualified spe‐
cialis tworks hop as soon as possible.
When driving on rough cross-countr yterrain, do
no ts hif tthe transmission toneutral and do not
disengag ethe clutch. Youc oul dlose control
when attem pting tobrak ethe vehicle wit hthe
service brake. If your vehicle canno tmanag ean
uphill incline, driv ebackd owninr everse gear.
When loadin gyour vehicle foro ff-road driving or
on aconstruction site, keep thev ehicle's center
of gr avity as lo waspossible.
Checklis tbefor eoff-road driving
R Chec kthe fuel and DEF le vels (/ page169)
and refill if necessar y(/pag e133).
R Engine: checkt he oil le vela nd add oil if nec‐
essar y(/pag e188) .Before drivin gupor
down extreme incline sorslopes,fill th eo ilto
th em aximum le vel.
% If
yo ud rive up or down extreme incline sor
slopes, the00B2 symbol ma yappear in the
multifunction displa y.The engine operating
saf etyisn otput at risk if youh ave filled the
engine oil tothem aximum le velb efor ethe
journe y.
R Vehicl etool kit: checkt hat thej ackisw ork‐
ing (/ page234).
R Mak esuret hat alug wrenc h(/pag e234), a
wo oden underla yfor thej ack, ar obus ttow
ro pe, afolding spade and awheel chock
(depending on equipment) ar ecarried in the
ve hicle.
R Tire sa nd wheels: checkt he tir etread dep th
( / pag e215)and thet irep ressure
(/ page223).
Ru les foro ff-road driving
Alw aysbea wareoftheg round clearance of the
ve hicle and avoid obs tacles suc hasdeept ire
ru ts. Driving and pa
rking 117

Obs
tacles can damag ethe following parts of the
ve hicle, fore xamp le:
R Suspension
R Driv etra in
R Fuel and suppl ytanks
Therefore, alw aysd rive slowl ywhen off-road. If
yo um ustd rive ov er obs tacles ,have thec o-driver
instruct you.
% Mercedes-Ben
zrecommends that youa ddi‐
tionall ycarry as hovela nd areco very rope
wit has hackle in thev ehicle.
R Mak esuret hat loadsa nd items of luggage
ar es ecurel ystore dorl ashed down
(/ page178).
R Before driving off-road, stop thev ehicle and
engag ealowgear.
R Vehicles with DSR: activateDSR when you
ar ed rivin gd ownhill (/ page127).
R All-wheel driv evehicles: activatethe all-
wheel driv e(/ pag e125) and ,ifnecessa ry,
activat ethe LOWR ANGE transmission ratio
(/ page 126).
R Ifth es urface requ ires, temp orarily deactivate
ESP ®
when pulling away .
R Onlydrive off-road wit hthe engine running
and agear engaged.
R Driv eslowl yand smo othly .W alkin gpace is
necessar yinmanys ituations.
R Avoid spinning thed rive nw heels.
R Alwayse nsur ethat thew heels remain in con‐
ta ct wi th theground.
R Exercise theu tmos tcaution when driving
across unfamiliar ,unpre dictable terrain. As a
precaution ,get outoft hevehicle totake a
look at ther out etobet akenfirs t.
R Lookoutforo bstacles (e.g .roc ks,h oles, tree
st umps and tir eruts).
R Avoid edges wher ethe sur face could crumble
or brea kaway.
Ru les forf ording off-road (all-wheel drive
ve hicles)
R Obser vethes afet yn otes and general no tes
on driving off-road.
R Chec kthe dep thand characteristic softhe
body of waterbefor efording. The waterm ust
no tbed eeper than 23.6 in (60 cm).
R The climat econtrol sy stem is switched off
(/ page101). R
The auxiliar yheating is switched off
(/ page106).
R Activat eall-whee ldrive ( /page 125) and
ac tivat eitonv ehicles wit hthe LOWR ANGE
transmission ratio (/ page 126).
R Restrict thes hiftrang eto 1or 2.
R Avoid high engine speeds.
R Driv eslowl yand smoo thly at no mor ethan a
wa lkin gpace.
R Ensur ethat no bo wwavef orms while driving.
R Afterf ording, dr ythe brakes.
Af terd riving thro ugh abody of waterdeeper than
19 .7 in (50 cm) ,makes uretoc heckallve hicle
fl uids fora ny signs of penetration bywate r.
Checklis tafter driving off- road
Driving overrough terrain place sgreater
demands on your vehicle than normal road opera‐
tion. Chec kyour vehicle af terd riving on rough
te rrain. This allo wsyoutod etect damage
prom ptly an dreduce ther isk of an accident for
yo urself and other road users. Clean your vehicle
th oroughly befor edriving on public roads.
If yo uf ind dama getothev ehicle af tero ff-road
driving, ha vethev ehicle checkedataq ualified
specialis tworks hop immediatel y.
Obser vethef ollowing points af terd riving off-
ro ad, on con stru ction sites and befor edriving on
publi croads:
R Vehicles with DSR: deactivateDSR
(/ page127).
R All-wheel driv evehicles: deactivat ethe all-
wheel driv e(/pag e125).
R Activat eESP®
.
R Clea nthe exterior lighting, particular lythe
headlamp sand tail lamps, and checkt hem
fo rd ama ge.
R Clean thef ront and rear licens eplates.
R Clean thew indshield, windo wsand outside
mir rors.
R Clean thes teps, entra nces and grab handles.
Thi sincrease sthe saf etyofy ourfoot ing.
R Clean thew heels and tires, wheel wells and
th eu nderbody of thev ehicle wit hawater jet.
Thi sincrease sroad adhesion ,especiall yon
we troadw ays.
R Chec kthe wheels and tires and wheel wells
fo rt rapped fore ign object sand remo vethem.
Tr apped fore ign object scan damag ethe 11 8
Driving and pa rking

%
Only disconnect thev ehicle from thep ower
supply using theb atter ymain switc hinthe
fo llowing situations:
R The vehicle is stationar yfor along time
R It is absolutely necessar ytodisconnect
th ev ehicle from thep ower supply
Af ters witching on thep owe rsupp ly,y ou will
need torese tthe side windo ws (/pag e58)
and thee lectric sliding door (/ page55). Switching
thep owe rsuppl yon/off Swit
ching of fthe po wersupply Batter
ymains witch
* NO
TEDama getothea uxiliar ybatter yin
ve hicles wit harear wheel driv eand auto‐
matic transmission If
th eb atter ymain switc hisremoved, the
auxiliar ybatter ycould be damaged byheavy
discharging. #
Do no tremo vetheb atter ymain switch. #
Consult aqualified specialis tworks hop
to put thev ehicle out of use. %
No
tether emaining time befor ethe next
service due dat eand oil chang e.T he time
re cording is also dis rupted if thep ower sup‐
ply is disconnected. #
Swit chofft he ignition and wait at least
15 minutes. #
Remo vecover 1.Todot his,take hold of the
co veratt he upper edge, mo veit outwards in
th ed irection of thed rive r's door and lif titoff. #
Press and hold button 3. #
Pull plug 2out of theg round pin. #
Push plug 2asfarasp ossible in thed irec‐
tion of thea rrow sothat it canno tmakec on‐
ta ct wi th theground pin.
All star terb atter yconsumer saredisconnec‐
te df romt he po wersupp ly.
Switching on thep owe rsupply Batter
ymains witch #
Press plug 2ontothe ground pin until you
fe el it engag eand plug 2is in full contact
wit hthe ground pin.
All star terb atter yconsumer sarereconnec‐
te dtot he po wersupply. #
Fasten co ver1.Todot his, place thec over
on from abo ve. #
Press thec over int othe neighboring switch‐
ing console on ther ight hand side. Driving and parking
121

Au
tomatic transmission DIREC
TSELECT lever Fu
nction of theD IRECT SELECT le ver &
WARNING Risk of accident and inju ry
due tochildren lef tunat tende dint he
ve hicle
If ch ildren ar eleftu nat tende dint hevehicle,
th ey could:
R opendoors,t hereb yendangering other
persons or road users.
R geto utofthev ehicle and be hit by
oncomin gtraffic.
R operat evehicle equipment and become
trapped, fore xamp le.
In addition ,children could also se tthe vehicle
in motion, fore xamp le,by:
R releasing thep arking brake.
R shifting thea utomatic transmission out of
par kposition 005D.
R startin gthe engine #
Neverlea ve children and animals unat‐
te nde dint hevehicle. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Keep theS martK eyout of ther eac hof
ch ildren. &
WARNING Risk of accident du etoincor‐
re ct gearshifting
If th ee ngine speed is higher than thei dle
speed and youe ngag ethe transmission posi‐
tion 005Bor005E,t hevehicle ma yaccelerate
sharply. #
Ifyo ue ngag ethe transmission position
005B or005E alwaysd epress theb rake
pedal firm lyand do no taccelerat eat
th es ame time. Yo
uu setheD IRECT SELECT le vertos witchthe
transmission position. The cur rent transmission
position appear sinthe multifunction displa y. 005D
Park position
005E Reverseg ear
005C Neutral
005B Driveposition
En gaging reve rseg ear R #
Dep ress theb rake pedal and push the
DIRECT SELEC Tleve rupwards pas tthe first
point of resis tance.
Tr ansmission position display 005Eis shown in
th em ultifunction displa y.
Selecting neutral N &
WARNING Risk of accident and injury
whe nneutral positio nisengaged
If yo up arkt he vehicle wit hthe transmission
in neutral position 005Cand thep arking brake
is no tengaged, thev ehicle ma yroll away.
Ther eisar isk of accident and injur y. #
Befor eparkin gthe vehicle, apply the
parking brake. 12 2
Driving and pa rking

#
Press theb rake pedal and theD IRECT
SELECT le veru pwards or down wardstot he
fi rs tp oint of resis tance.
Tr ansmission position display 005Cis shown in
th em ultifunction displa y.
Re leasing theb rake pedal will allo wyoutomo ve
th ev ehicle freely ,e.g. topush it or towi t.
If th ea utomatic transmission should also
st ay in neutral 005C 005Cwhen thei gnition is
switched off, car ryout thef ollowing: #
Startt he vehicle. #
Depress theb rake pedal and shif ttoneutral
005C. #
Release theb rake pedal. #
Switc hoffthei gnition.
% If
yo ut hen lea vethev ehicle and theS mart‐
Ke yiss tillint hevehicle, thea utomatic trans‐
mission will stay in neut ral005C from then on.
Engaging par kposition P #
Press button 1.
Tr ansmission position display 005Dis shown in
th em ultifunction displa y.
Pa rk position 005Dis engaged automaticall ywhen
one of thef ollowing condition sismet:
R Yous wit ch offt he engine in transmission
position 005Bor005E.
R Youo pen thed rive r's door when thev ehicle is
st ationar yorwhen drivin gataveryl ow speed
and in transmissio nposition 005Bor005E.
Engaging driv eposition D #
Depress theb rake pedal and push the
DIRECT SELEC Tleve rdownw ards pas tthe
fi rs tp oint of resis tance.
Tr ansmission position display 005Bis shown in
th em ultifunction displa y.
The automatic transmission shifts thro ugh the
individual gearsa utomaticall ywhen it is in trans‐
mission position 005B.This is de term ined bythe
fo llowing factors:
R Position of thea ccelerator pedal
R Driving speed Driving and parking
12 3

Re
strictin gthe shi ftrange Re
quirements:
R Transmission position 005Bis engaged
(/ page123). #
Torestrict th eshiftrange: briefly pull steer‐
ing wheel paddle shif ter1.
The automatic transmission shifts tothen ext
ge ar down, dependin gonthegear cur rently
engaged .The shi ftrang eisa lsor estricted.
The shif trang eselected is shown in them ulti‐
function displa y.The automatic transmission
shifts onl yasfar as thes elected gear. #
Pull and hold steering wheel paddle shif ter
1 .
The automatic transmission will chang etoa
shif trang ewhich allo wseasy acceleration
and deceleration. Todo this, thea utomatic
transmission shifts down one or mor egears
and restricts thes hiftrange.
Th es hift rang es elected is shown in them ulti‐
function displa y.The automatic transmission
shifts onl yasfar as thes elected gear.
% The automatic transmissio
ndoes no tshift
down if youp ullsteering wheel paddle shif ter
1 whils ttrave ling at tooh igh aspeed.
If th es hiftrang eisr estricted and them axi‐
mum engine speed fort he restricted shi ft
ra ng eisr eached, thea utomatic transmission
will no tshif tu p. #
Toderestric tthe shi ftrange: briefly pull
st eering wheel paddle shif ter2.
The automatic transmission shifts tothen ext
ge ar up, dependin gonthegear cur rently
engaged .Thisd eres tricts thes hiftrang eat
th es ame time. The shif
trang eselected is shown in them ulti‐
function displa y.The automatic transmission
shifts onl yasfar as thes elected gear. #
Toderestric tthe shi ftrange: pull and hold
st eering wheel paddle shif ter2.
or #
Engag etransmission position 005Bagain
(/ page123).
The auto matic transmission shifts up one or
mor egear sdepending on theg ear cur rently
engaged .Simultaneously ,the shif trange
re striction is deactivated and thet ransmis‐
sion position appear sinthe multifunction dis‐
play 005B.
Ad aptthe shif trang etot he driving situation:
0049 Use
thee ngine' sbraking ef fect.
0048 Use
thee ngine' sbraking ef fect on downhill
gradients and whe ndriving on steep roads,
in mountainous areas as well as under ardu‐
ous operatin gconditions.
0047 Use
thee ngine' sbraking ef fect on extreme ly
st eep downhill gradients and on long down‐
hill stre tches. Usin
gkickdown #
Form aximum acceleration: depressthe
accelerator pedal be yond thep ressur epoint. #
Ease of fthe accelera torp eda lonce the
desired speed is reached. All-wheel drive
Note
sona ll-wheel drive All-wheel driv
eensures permanent driv efor all
fo ur wheels, and toget her wit hESP®
it impr oves
th et raction of thev ehicle.
The traction cont roloft he all-wheel driv ealso
ta ke sp lace via theb rake system. Therefore, the
brak esystem can overheat during extreme off-
ro ad use. In this case, ease of fthe accelerator
pedal or stop toallo wthe brak esystemtoc ool
down.
If ad rive nw heel spins du etoinsufficient trac‐
tion, obser vethef ollowing no tes:
R When pulling away,m akeu se of thet raction
cont rolintegrated in ESP ®
.D epress the
accelerator pedal as farasn ecessar y.
R Take your foot offt he accelera torp edal,
slowly ,whilet he vehicle is in motion. 124
Driving and pa rking

In wintr
ydriving conditions, alw aysu se winter
tires (M+S tires) and, if necessar y,sno wchains
(/ page216). Only in this wa yc an them aximum
ef fect of all-whee ldrive be achie ved.
Use DSR( Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page126).
If yo uf ail toadap tyour driving styleorify ou are
inattenti ve,the all-wheel driv esystem can neither
re duce ther isk of an accident nor override the
la ws of ph ysics. The all-wheel driv esystemc an‐
no ttak er oad, weather and traf ficc onditions into
account. The all-whee ldrive system is onl yan
aid. Youa re re sponsible form aintaining asafe
dis tance from thev ehicle in front, forv ehicle
speed, forb raking in good time and fors taying in
lane.
* NO
TERisk of damag etothe driv etra in
and theb rake system If
yo uo perat evehicles wit hall-wheel driv eon
ao ne-axle test st and, youm aydamag ethe
driv etra in or theb rake system. #
Afunction or per form anc etests hould
only be car ried out on atwo -axle test
st and. #
Ifyo uw ish tooperat ethe vehicle on
suc hat ests tand, please consult a
qu alified specialis tworks hop in
advance. *
NO
TERisk of damag etothe transfer
case If
yo ut ow th evehicle wit haraised axle, the
trans ferc ase can getdamaged. Suc hdamage
is no tcovered byMercedes-BenzL imited
Wa rrant y. #
Nevertow th evehicle wit haraised axle. #
Onlytow thev ehicle wit hall wheels on
th eg round or full yraised. #
Notethei nstruction sontowing the
ve hicle wit hfull contact wit hthe ground
fo ra ll wheels. Engaging all-wheel drive
Conditions
fore ngaging/disengaging
Yo uc an engag eand deactivat ethe all-wheel drive
when stationar yorwhile drivin gslowl y. When
stationar y,thef ollowing mus tbeobserved:
R The engin eisrunning.
R Thes teering wheel in thes traight-ahea dposi‐
tion.
If th ea ll-wheel driv ecann otbe engaged when
st ationary: #
Vehicles with automatic transmission:
shif tthe selector le verfrom 005Cto005B from
005B to005C from 005Cto005E and bac kto005C.
Engaging and disengaging thea ll-wheel drive
can be made easier in this wa y.
Obser vethef ollowing when driving slowly:
R The engine is running.
R The vehicle is no ttrave ling fasterthan
6. 2m ph (1 0km/h).
R The vehicle is no tbeing driven around abend.
If it is no tpossible toengag eall-wheel driv ewhen
th ev ehicle is rolling: #
Vehicles with automatic transmission:
brief lymo vethes elector le verto005C . Engaging/disen
gaging all-wheel drive *
NO
TERisk of damag etothe transfer
case If
yo us tepont he accelerator pedal while the
all-wheel driv eisengaged or disen gage d, the
trans ferc ase ma ybedamaged. #
Do no tstepont he accelera torp edal
when thei ndicator lam pinthe switch
fo rt he all-wheel driv eisflashing. Driving and parking
12 5