2020 MERCEDES-BENZ SPRINTER ad blue

pr
ov ider .The manufacturer has no influenc eon
th ec ontentse xchanged whils tusing these serv‐
ices.
Please ask ther espectiv eservice pr ovider for
de tails on thet ype, extent and pu rpose of the
collectio nand use of persona ldataint he cont ext
of thirdp arty services. Event Data
Recorders US
Ao nly:
This vehicle is equipped wit hanevent data
re corder (EDR) .The mai npurpose of an ED Risto
re cord, in cer tain crash or near crash-lik esitua‐
tions, suc hasanair bag deployment or hitting a
ro ad obs tacle, da tathat will assis tinundersta nd‐
ing ho wavehicle's sy stems per form ed. The EDR
is designed torecor ddatar elated tovehicle
dynamics and saf etys ystems foras hortperiod
of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecor dsuch
da ta as:
R Howv arious sy stems in your vehicle were
operating;
R Whe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
R Howf ar (if at all) thed rive rw as dep ressing
th ea ccelerator and/or brak epedal; and,
R Howf astthe vehicle wastrave ling.
This dat acan help pr ovide abette ru nder standing
of thec ircums tances in whic hcrash es and inju‐
ri es occur .NOTE:ED Rd ataa re re corded byyour
ve hicle onl yifanon-trivial crash situation occurs;
no dat aare re corded bytheE DR under normal
driving conditions and no personal dat a(e.g.
name, gende r,ag ea nd crash location) ar erecor‐
ded. Ho wever,ot her parties suc haslawenforce‐
ment could combine theE DR dataw itht he type
of personally identifying dat aroutinel yacquired
during acrash in vestigation.
Ac cess tothev ehicle and/or theE DR is needed
to read dat athat is recorded byan EDR, and spe‐
cial equipmen tisrequired. In addition tothev ehi‐
cle manufacturer ,other parties that ha vethes pe‐
cial equipment, suc haslawenforcement, can
re ad thei nformation byaccessin gthe vehicle or
th eE DR.
EDRd atam aybe used in civil and criminal mat‐
te rs as atool in accident reconstruction, accident
claims and vehicle saf ety. Since theC rash Data
Re trie valC DR tool that is used toextract da ta
from theE DR is commerciall yavailable, Daimler Va
ns US A,LLC( "DVUSA") expressl ydisclaims
an ya nd all liability arising from thee xtraction of
th is informatio nbyunauthorize dMercedes-Benz
personnel.
DV USAw ill no tshar eEDR dat awitho ther sw ith‐
out thec onsent of thev ehicle owner sor,ifthe
ve hicle is leased, without thec onsent of thel es‐
see. Exceptions tothis representation include
re sponses tosubpoenas bylawe nforcement ;by
fe deral, stat eorl ocal go vernment ;inconnection
wit hora rising out of litigation in volvin gDVUS Aor
its subsidiaries and af filiates; or ,asrequired by
la w.
Wa rning: The ED Risacomponen tofthe
Re stra int Sy stem Module. Tamp ering with, alter‐
ing, modifying or removing theE DR component
ma yresult in amalfunction of theR estraint Sys‐
te mM odule and other sy stems.
St atel aws orregulations rega rding EDRs that
con flict wit hfederal regulation ar epre-em pted.
This means that in thee vent of su chconflict, the
fe deral regulation go verns. As of December 20 16 ,
17 states ha veenacted la wsrelatin gtoE DRs. Co
pyright Information on free and open-source software
Information on licens
efor free and open-source
softwar eused in your vehicle can be found on the
dat astorage medium in your vehicle document
wa lleta nd wit hupdates on thef ollowing website:
https://www.mercedes-benz.com/opensource. Information on
regis tere dtrademar ks R
Bluetoo th®
is ar egis tere dt rademar kofBlue‐
to othS IG Inc.
R DTS™ is aregis tere dt rademar kofDTS,Inc.
R Dolby ®
and MLP™ ar eregis tere dt rademar ks
of DOLB YLaboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
arer egis‐
te re dt rademar ksof Mercedes-Benz AG.
R HomeLink ®
is ar egis tere dt rademar kofGen‐
te xC orpo ration.
R iPod ®
and iTunes ®
arer egis tere dt rademar ks
of Apple Inc.
R Burmes ter®
is ar egis tere dt rademar kof
Burmes terA udiosy steme GmbH.
R Microsoft ®
and Windo wsMedia ®
arer egis‐
te re dt rademar ksof Microsof tCorporation. General no
tes29

Color
softhe indicator lamp:
R Blue: stationar yventilation has been
switched on.
R Red:thes tationar yheater has been swit ched
on.
R Yello w: thed epartur etime has been pre-
selected.
The stationar yheater or ventilation switches off
af te ram aximu mof50m inutes.
Switching heater boost er modeonand off #
Swit chon thei gnition. #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button.
Heater boos term ode willbes witched on at
an outsid etemperatur eoflessthan 32 °F
(0 °C) when necessar y.
% Heater boo
ster mode is available onl yfor
ve hicles wit hhot-water auxiliary heaters.
Ad justin gthe hot-water auxiliar yheaterw ith
the on-boar dcom puter
Re quirements:
R The fuel tank is filled abo vether eser vefuel
le ve l.
R The ignition is switched on.
On-boar dcomputer:
4 Settings 5
Heating
Setting thes witch-on time #
Select Settings. #
Selec tthe desired departur etime.
Ac tivatin gthe departur etime #
Activat ethe departur etime byticking the
box.
% Ensur
ethat A,Ba ndCe achc orrespond to a
programmed departur etime.
% The programmed time
remains se tonlyu ntil
th en exttime thee ngine is star ted.
Selecting prog rammed time #
Setthe requ ired programmed tim eA,BorC.
% The
requ ired prog rammed time A,BorC will
appea ronly if theb oxtoactivat ethe depar‐
tur etime is tic ked. #
Select ther equired programmed time by
swiping lef torright, e.g. A,BorC. Clima
tecontrol 107

Overvie
wand operation Overvie
wofthe multi media sy stem 1
Cont rolk nob
Tu rn:a djusts thev olume
Press brief ly:s witches sound off
Press and hold: switches them ultimedia sys‐
te mo n/off
If th em edia source is switched on: pause or
playback
2 Three-line display
3 Control knob
Turn:o pens thes tatio norm edia list
Mar ksthen extorp reviou smenue ntry
Press brief ly:c alls up thes tatio nlistort rack
list, selects amenue ntry or accepts acall
4 Back
Press brief ly:m ove supo ne menu or folder
le vel
Press and hold: calls up them ain menu for
th ea pplication
5 USB- Cport
6 Press brief ly:n exts tatio nors kips forw ards a
track
Press and hold: statio nsear chfunction for‐
wa rdsorf astfor wa rd
7 Press brief ly:p reviou sstatio nors kips bac ka
track
Press and hold: statio nsear chfunction back‐
wa rdsorf astrew ind
8 Press brief ly:c alls up sy stem settings
Press and hold: calls up radio text or ID3 tag9
Press brief ly:c alls up thet elephone, accepts
or ends acall
Press and hold: calls up thec all list
A Calls up USB mode, iPod ®
mode or Blue‐
to oth ®
audio mode
Re quiremen t:them edia source is connected
wit hthe multimedia sy stem.
B Press brief ly:c alls up radio in theo rder FM -
DA B-AM( ifDA Bisa vailable) or FM -AM
Press and hold: updates theD AB station
landscape (if DABisa vailable)
C Press brief ly:c alls up statio npresets
Press and hold: sa vesas tatio nint he open
st atio npresets
Alternative: wit hthe statio npresets open
press and hold 3
% Note
for5:only us eaUSB-C toLightning
cable certified byApple ®
to connect an
iPod ®
. Ac
tivating/deactivatin gthe multimedi asys‐
tem #
Press and hold thel eftc ont rolk no b.
Depending on its status them ultimedia sys‐
te misa ctivated or deactivated. MB audio sy
stem 17 9

Ac
tivating/deactivatin gthe traf fici nforma‐
tion service Multimedi
asystem:
4 SETUP 5
Radio Settings 5
TA
When thef unction is switched on atraffic
announcemen twill inter rupt thec urrently acti va‐
te dr adio or media source. #
Select ONorOFF. Setting
DABtraffic information The
DABtransmission rang eisn otavailable in all
countries.
Multimedi asystem:
4 SETUP 5
Radio Settings
5 DABt raffic information #
Select one or mor esettings. Selecting Intellit
ext™ Re
quirements:
R DABiss etas thet ransmission range
(/ page 180).
Mul timedi asyst em:
4 SETUP 5
Radio Settings
5 DABS ettings 5
Intellitext™
If th er espectiv estatio ns upports In tellit ext™, you
can ha veadditional information shown suc has
ne ws ,w eather information and sports alerts. A
re qu iremen tfor receiving this is thep rovision of
th ec orresponding information bytheb roadcast‐
ing or ganization. Intelli text™ is only available is
som ecountries. #
Select acategor y,fore xamp le:
R News
R Weather
R Sports
If the News categor yisselected, thre es ub-cate‐
gories can be selected: #
Select Business ,Politics orHealth.
Intellit ext™ fort he categor yselected is
shown. Showing
thec urrent prog ramp revie w( EPG) Re
quirements:
R DABiss etas thet ransmission range
(/ page 180).
Mul timedi asyst em:
4 SETUP 5
Radio Settings
5 DABS ettings 5
EPG #
Select astation.
The program pr eviewiss hown fort his sta‐
tion. #
Press thel eftc ont rolk no b.
The progra mprevie wiss hown. Media
St
arting playbac kofaUSB device Re
quirements:
R AUSB device is connec tedw itht he multime‐
dia sy stem.
Multimedia sy stem:
4 00FD #
Press the00FD button repeatedl yuntil the
USB is thea ctiv em edia source. #
Press or tur nthe lef tcont rolk no b. #
Selec tafolder. #
Select atrac k.
Playbac kstarts. St
arting playbac kofBluetooth ®
equipment Requ
irements:
R Blue tooth ®
is activated
R Blue tooth ®
audio equipmen tisconnec ted
wit hthe multimedia sy stem (/ page183).
Multim ediasystem:
4 00FD #
Press the00FD button repeatedl yuntil Blue‐
tooth ®
is thea ctiv em edia source. #
Press or tur nthe lef tcont rolk no b. #
Select Playlists ,Artists orAlbums .
% These categories ar
enotavailable fort he
iPhone ®
. #
Select atrac k.
Playbac kstarts. MB audio sy
stem 181

St
arting playbac kofaniPod® Re
quirements:
R An iPod ®
is connec tedw itht he multimedia
sy stem.
% Onl
yuseac ertified USB- CtoLightning cable
to connect an iPod ®
.
Multimedia sy stem:
4 00FD #
Press the00FD button repeatedl yuntil iPod ®
is thea ctiv em edia source. #
Press or tur nthe lef tcont rolk no b.
The following categories ar edispla yed:
R Playlists
R Artists
R Albums
R Tracks #
Select acategor y. #
Select atrack.
Playbac kstarts. Showing trac
kinformation Re
quirements:
R Playbac kfromaU SB device is active.
Multimedia sy stem:
4 00FD #
Press and hold theSETUP button.
Information on albums, artists and track
names is shown. Controling playback
Re
quirements:
R Playbac kfromaU SB device or Blue tooth®
audio equipmen tisactive. #
Toselect then exttrack: press 0055. #
Toselect thep revious trac k:press0054.
% If
th ec urrent trac khasalre ady been playing
fo rm oret han eigh tsecond sthen youw ill
skip bac ktothe beginning of thet rack. #
Topause playback: pressthel eftc ont rol
knob. #
Tofast forw ard/r ewind: press the0054 or
0055 button until thed esired position is
re ached. Setting playba
ckoptions Multimedia sy
stem:
4 SETUP 5
Audio settings 5
Play Mode
Ac tivating/deactivatin grandom playback #
Select Mix.
Depending on its pr evious status thef unction
is activated or deactivated.
Ac tivating/deactivatin gthe repeat function #
Select Repeat.
The following settings ar epossible:
R OFF :nor epetition.
R ALL:t he comple tepla ylistisr epeated.
R ONE:t he current trac kisrepeated. #
Press repeatedl yuntil thed esired setting is
re ached. Te
lephone Te
lephony Note
sont elephony &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while thev ehicle is in motion
If yo uo perat ecommunication equipment
integ ratedint hevehicle when driving, you
will be distracted from thet raffic situation.
This could also cause youtol ose control of
th ev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. &
WARNING Risk of an accident from oper‐
ating mobile communication equipment
while thev ehicle is in motion
Mobile communication sdevices distract the
driver from thet raffic situation .Thisc ould
also cause thed rive rtol ose control of the
ve hicle. #
Asthed rive r,onl yoperat emobile com‐
munications devices when thev ehicle is
st ationar y. 18 2
MB audios ystem

#
Asavehicle occupant, onl yuse mobile
communication sdevices in thea reas
intended fort his purpose, e.g. in the
re ar passenger compartment. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating mobil ecommunication equipment in
th ev ehicle.
Fu rther information can be obtained from an
authorized Mercedes-BenzC enter or at:http://
www.mercedes-benz.com/connect.
Ac tivating/deactivatin gBluetooth ®
Multimedia sy stem:
4 002B #
Select Bluetooth.
Switching on #
Select ON.
Switching off #
Select OFF.
Switching on visibility of them ultimedia sys‐
tem
Re quirements:
R Blue tooth ®
is activated on them ultimedia
sy stem.
Multimedia sy stem:
4 002B #
Select Make visible .
Connecting amobile phone
Re quirements:
R Blue tooth ®
is activated on them obile phone
(see them anufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on them ultimedia
sy stem.
R The visibility of them obile phone is switched
on (see them anufacturer's operating instruc‐
tions).
R The visibility of them ultimedia sy stem is
switched on. Multimedia sy
stem:
4 002B 5
Pair device
Au thorization using Secur eSimple Pairing #
Selec tamobile phone.
Ac ode is displa yedint he multimedia sy stem
and on them obile phone. #
Ifth ec odes match: selectYESonthem ulti‐
media sy stem. #
Confir mthe code on them obile phone.
Switching mobile phones
Re quirements:
R Atleas ttwo mobile phones ar eauthorized on
th em ultimedia sy stem.
Multimedia sy stem:
4 002B 5
Select Device #
Select amobile phone.
Ad justin gthe call and ringtone volume
Multimedia sy stem:
4 002B 5
Settings #
Select Volume. #
Setthe volume forRingtone orCall.
Setting ther ingtone
Multimedia sy stem:
4 002B 5
Settings #
Select Ringtone. #
Setthe ringtone forCar orPhone.
Disconnecting amobilep hone
Multimedi asystem:
4 002B 5
Delete Device #
Select amobile phone. #
Select Yes. Calls
Te
lephone operation
Multimedia sy stem:
4 002B
Making acall #
Select Dial Number . #
Ente ran umber. #
Select 0097.
The call is made.
% Yo
uc an also mak eacall usin gthe call lis tor
th ep hone book. MB audio sy
stem 18 3

Anti-thef
tprotection
see ATA( Anti -Thef tAlarms ystem)
Ashtr ays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 19 2
Batter ydisconnection period s.......... 19 2
Displ aying thes ervice due dat e........ 19 2
Fu nction/no tes. ............................... 19 2
Re gular maintenance work ............... 19 2
Special service requirements .......... .192
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au dio settings
Balance and fader ............................ 180
Equalizer ........................................... 180
Playbac koptions .............................. 182
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .252 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6
Battery Charging ........................................... 209
Charging avehicle batter y................2 09
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 214
Disconnecting thes tarter batter y..... 212
Jump-s tarting (vehicle) ..................... 209
Ke y. .................................................... 47
No tes( vehicle) ................................. 208
Re moving or ins talling thes tarter
batter y.............................................. 213
St arterb atter y.................................. 211
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Blue tooth ®
audio equipment
St artin gplaybac k............................. .181
Bottle holder ........................................... 78
Brake ABS (Anti-lo ckBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem) Index
301

Menu (on-boar
dcomputer)
Assis tance graphi c........................... 172
Overvie w.......................................... 17 0
Service ............................................. 172
Settings ............................................ 174
Tr ip .................................................. .173
Mercede sme
Information ....................................... 176
Mercede smeconnect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Mercede sPRO
Information ....................................... 176
Mercede sPRO connect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Messag e(multifunction display)
see Displa ymessa ge
Messag ememory ................................. 269
Mir rors
Ad justing thei nside rearvie wmirro r. .. 98
Mir rors
see Outside mir rors
Mobile phone ........................................ 251
Fr equencies ...................................... 251
Tr ansmission output (maximum )....... 251
Wi reless chargin g............................... 82
Mobile phone seeM obile phone
Model series ......................................... 252
Mountin gaload .................................... 185
Multi Purpose Vehicl e(MPV) ................. 26
Multifunction displa y(on-board
comp uter) .............................................. 171
Multifunction steering wheel
But tono verview. ............................... 17 0
Multifunction steering wheel
see Steering wheel
Multimedia sy stem
Ad justing thev olume ........................ 180Controllin
gplaybac k......................... 182
No tes. ............................................... 178
Operating unit ..................................1 79
Overvie w.......................................... 17 9
Playbac kofani Pod®
........................ 182
Playbac kofBluetooth ®
equipment ... 181
Playbac kofUSB ...............................1 81
Re setting. ......................................... 180
Setting thet ime ................................ 180
Showing thes oftwar eversion .......... 180 N
No zzles
see Air vents O
Occupant saf ety
see Airbag
see Pets in thev ehicle
see Restra int sy stem
see Seat belt
Odome ter
see Displa ytotal dis tance (trip menu)
Oil see Engine oil
On-boar dcom puter .............................. 17 0
Ad justing thes tationar yheater/
ve ntilation ......................................... 107
Assi stanc egraphic men u................. .172
Diesel pa rticulat efilter load display
.......................................................... 12 0
Displ aying thes ervice due dat e........ 19 2
Menus overvie w...............................1 70
Multifunction displa y........................ 171
Operating ......................................... 17 0
Service menu .................................... 172
Settings menu ................................... 174
Tr ip men u......................................... .173
On-boar ddiagnostics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronic s........................... .251
No tes. ............................................... 251
Tw o-w ayradios .................................2 51
Open-source software ........................... 29
Opening and closing thel oc ka ble
compartment abo vethew indshield .....78
Opening thec up holder in ther ear
passenger compa rtment ....................... 78
Opening/closing theh ood .................. 19 2 Index
311