2020 MERCEDES-BENZ SPRINTER trailer

Pe
rm issible towing me thods Bo
th axle sont he
gr ound Fr
ont axle raised Re
ar axle raised
Ve hicles wit hauto‐
matic transmission and
re ar-wheel drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) Ye
s, if thes teering
wheel is fixe dint he
center position wit ha
st eering wheel lock
Ve hicles wit hall-wheel
drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) No
NoTo
toww ithar aisedaxle: towing should be per‐
fo rm ed byatow ing compan y. To
wing away thev ehicle wit hbotha xleson
th eg round #
Obser vethen otes on permissible towing
me thods (/ page236). #
Mak esuret hat theb atter yisc onnected and
ch arge d.
When theb atter yisd ischar ged, thef ollowing sit‐
uations occur:
R The engine canno tbestarted.
R It is no tpossible torelease or appl ythe elec‐
tric parking brake.
R Vehicles with automatic transmission: the
automatic transmission canno tbeshiftedto
position 005Cor005D.
* NO
TEDama gedue to to wing away at
exc essivel yhigh speeds or overlong dis‐
ta nces The driv
etra in could be damaged when towing
at exc essively high speeds or over long dis‐
ta nces. #
Atow ing speed of 30 mph(50 km/h)
mus tnotbe exc eeded. #
Atow ing distanc eof30miles (50 km)
mus tnotbe exc eeded. %
Ve
hicles with automatic transmission
and rear wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D. If
th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page239). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. &
WARNING Risk of accident whe ntow ing
av ehicle whic histoo heavy
If th ev ehicle being tow- star tedort owed
aw ay is heavier than thep ermissible gross
mass of your vehicle, thef ollowing situations
can occur:
R The towing eyem aybecome de tach ed.
R The vehicle/trailer combination may
swer veoreve noverturn. #
If ano ther vehicle is tow- star tedor
to we da way,its weight mus tnotexc eed
th ep ermissible gross mass of your own
ve hicle. If
av ehicle needs tobe towe dort ow st arted, its
we ight should no tbegreater that thep ermissible
gross mass of thet ow ing vehicle. #
Information on thev ehicle's permissible gross
mass can be found on thev ehicle identifica‐
tion plat e(/pag e274). #
Vehicles with automatic transmission: do
no to pen thed rive r's or co-driver door ,asthe
automatic transmission will automatically
shif ttop osition 005D. #
Installth et ow ing eye( /pag e240). #
Secur ethe towing device. Breakdown assis
tance 237

*
NO
TEDama gedue toincor rect connec‐
tion of thet ow bar #
Onlyconnec tthe towr ope or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page50). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e62). #
Deactivat eActiv eBrake Assi st (/ pag e150). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. 238
Breakd owna ssis tance

Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoafter‐
mar ketins tallation of atrailer hitc hthat
is no tpermissible
If af term arke tins tallation of atrailer hitc his
no tp ermissible and youi nstallat railer hitch
or other assembly parts, thel ongitudinal
frame member will be weakene dand may
break .Inthis case, thet railer ma ycome
loose from thev ehicle.
Ther eisar isk of an accident.
Only ins tallat railer hitc haftermar ketifitis
pe rm issible. Obser
vethen otes on trailer operation
(/ page168).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends that youh ave a
traile rhitch retrofitted at an au thorized
Mercedes-Benz Center.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Use onl yaball nec kthat has been appr ovedfor
yo ur vehicle and fory our Sprinter trailer hitch.
No tesont he permissible dimensions of theb all
nec kcan also be found on thei dentification plate
of thet railer hitch.
The maximum permissible towing capacity for
traile rswithout aseparat ebrakin gsystemis
1, 653 lbs (750 kg). Tr
aile rloads The permissible
weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of thet railer hitch,
trailer and vehicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies. Use acalibrated weigh‐ ing machine
tocheckt he weight restrictions ha ve
been complied wit hbefor eyou star ty our journe y. Te
ch nica ldata 285

Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4080 lbs (1.85 1t)5)
7720 lbs (3.502 t)
44 10 lbs (2.000 t) 1) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4630 lbs (2. 100t )7 935 lbs (3.599 t)1)
Front axle wit hincreased load capacity.
5) No tinc ombination wit hall-wheel driv e(4x4)
and no tincombination wit hmodel series
90 7.74 5( combination vehicles wit havehicle
lengt hof2 90 inc h(7,36 7m m))
Gross weight of vehicl ecombination, traile rload, tongue weight
Ve hicl etypes 1500 and 2500 wit hamax.p ermissible gross weight of 8,550 lbs (3.8 78t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 550 lbs (6. 146t)
5000 lbs (2.268 t) 2)
500 lbs (0.22 7t)2) Ve
hicl etype 2500 with amax. permissible gross weight of 9,050 lbs (4. 105t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 930 lbs (6.3 19t)
5000 lbs(2.268 t) 2)
500lbs (0 .227t) 2) Ve
hicl etype 2500 with amax. permissible gross weight of 9,480 lbs (4.300 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
94 80 lbs (4.300 t) –– Te
ch nica ldata 287

Ve
hicl etype 3500 with amax. permissible gross weight of 9,900 lbs (4.490 t) (For Canad aonly) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
,o nly
fo rm odel series 90 7.657 8)5000 lbs (2.268 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot fo rmodel series
90 7.657 8) Ve
hicl etype 3500 with amax. permissible gross weight of 9,990 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
,o nly
fo rm odel series 90 7.657 8)5004 lbs (2.270 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nlyf or model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot form odel series
90 7.657 8) Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.402 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.400 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) 2)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 lbs. 3)
Onl yNAFT Atrail er cross member ,tow ing capa‐
cit y7 ,500 lbs. 288
Tech nica ldata

4)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 or 7,500 lbs.
6) In trailer operation, no individual maximu mper‐
missible gross weight of those specified in the
ta ble ma ybeexceeded.
8) The vehicle lengt hfor vehicles wit hthe model
series 90 7.65 7( Ca rgoV an) is 29 0in(7,36 7m m).
9) It is no tpossible to towat railer on vehicles
whic hhaven otbeen equipped wi thatrailer cou‐
plin gass tandard. In this case, them aximum per‐
missible gross vehicle weight cor responds tothe
maximu mpermissible gross weight of thev ehicle
combination.
% If
th et railer coupling is retrofitted ,the identi‐
fi cation pla tess hould be adap teda ccording ly
wit hthe altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if youh ave anyf ur‐
th er questions. The body builder label is
found on thef ront-end
module abo vether adiator and con tains them axi‐
mum permissible curb weight fort he vehicles. Lashing points and car
rier sy stems Information abou
tthe cargo tie-down points *
NO
TERisk of accident if them aximum
loading capacity of thec argo tie-down
point is exceeded If
yo uc ombin evarious cargo tie-down points
to secur eaload, alw ayst aket he maximum
loading capacity of thew eakes tcargo tie-
down poin tint oa ccount.
During maximum full- stop braking, forc es may
act whic hcan multipl ythe weight of thel oad. #
Alwaysu se se veralc argo tie-down
point stod istribut eand spread thel oad.
Distribut ethe load on thec argo tie-
down points evenly. The nominal
tensil estrengt histhe maximum per‐
missible tensil eforce.
Fu rther information on thec argo tie-down points
and tie-down eyes can be obtained in the" Trans‐
po rting" section (/ page 208).
Ti e-d owne yes
No minal tensile stre ngt hoft he tie-down eyes Ti
e-d owne yesN ominaltensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of thec argo tie-
down point sinthe cargo compartment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo up laceal oad on ther oof as well as any
ex tern al and internal attachments ,the vehi‐
cle's center of gr avity will be raised and the
usual drivin gcharacteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering ,the vehicle will tilt
mor eseve rely an dmayreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering Te
ch nica ldata 289

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00CE
00B0
á
Currently Unavailable
Camera Dirty *
The camer aviewisr estricted. Possible causes:
R Dirtont he windshield in thec amera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf etys ystems ma ybem alfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys ystems will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean thew indshield. #
If necessar y,consult aqualified specialis tworks hop. Currently Unavailable
RadarS
ensors Dirty *
The radar sensor sy stem is malfunctioning. Possible causes:
R Dirtont he sensors
R Heavy precipitation
R Extended countr ydriving wi thout other traf fic, e.g. in thed esert
The following sy stems ma ybeaffected:
R ActiveD ista nce Assi stDISTRONI C(/ page 152)
R Blind Spo tAssis t(/pag e163)
R ActiveB rake Assi st (/ pag e149)
Driving sy stems and driving saf etys ystems ma ybem alfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys ystems will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e224). #
Restar tt he engine. #
If necessar y,consult aqualified specialis tworks hop.
Active Distance Assist
Now Available *A
ctiv eDista nce Assi stDISTRONI Cisoperationa laga in and can be
acti vated( /pag e153).
00D9 Off *T
he HOLD function has been deactivated because thev ehicle is slip‐
ping or an activation condition has no tbeen met. #
Reactivat ethe HOLD function later on or checkt he HOLD func‐
tion's activation conditions (/ page155).
Blind Spot Assist Inoper-
ative *B
lind Spo tAssis tism alfunctionin g(/ pag e163). #
Visit aq ualified specialis tworks hop.
Blind Spot Assist Trailer
Not Monitored *W
hen youe stablish an electrical connection wit hthe trailer ,Blind
Spo tAssis twillremain available but thea reab eside thet railer will
no tbem onitored. The function of Blind Spo tAssis tmaybe restric‐
te dasar esult (/ page163). 298
Displaymessa gesa nd warning and indicator lamps

St
ation
Deleting ............................................ 206
Direct frequency entr y..................... 206
Moving ............................................. 206
Sear ching ........................................ .206
Setting ............................................. 205
St oring ............................................. 206
St ation list
Calling up ......................................... 205
St ation presets
Modifying ......................................... 206
St ationar yheating
Problems .......................................... 108
St ationar yheating/ventilation
Ad justing (on-board computer) ......... 107
St ationar yheating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 175
Ad justing ............................................ 76
Buttons ............................................. 175
St opping thea larm (ATA ) ...................... .62
St ow agea reas
see Stow ages pace
St ow agec om partments
see Stow ages pace
St ow ages pace ....................................... 77
Armres t.............................................. 77
Cen terc onsole ................................... 77
Cockpit .............................................. .77
Doo r................................................... 77
Glasse scompartment ........................ 78
Glo vebox. .......................................... 77
Sulfur content ....................................... 277
Summer tires ........................................2 44
Sur round lighting
Switching on/of f................................ 87
Sur round View
see 360° Camera
Switch-of fdela ytime
Exterior ............................................... 86
Interior ............................................... 90
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/of f(control panel) .......................... 103Switching
theA /C function on/off ....102
Switching ther ear window
defros tero n/off ................................... 104
Switching thew indshield heater
on/off .................................................... 104
Sy stem settings
Re setfunction (multimedia sys‐
te m) .................................................. 19 3
Setting thed ista nce uni t.................. 19 3
Setting thet ime and dat eautomat‐
icall y.................................................1 91
Setting thet ime zone. ...................... 19 2
Setting thet ime/dat eformat ........... 19 2
Sy stem settings
see Blue tooth®
see Language
see Wi-Fi T
Ta ilpipes (care) .................................... .224
Ta nk capacity
Fu el .................................................. 279
Re ser ve(fuel) ...................................2 79
Ta nk content
DEF. ................................................. 280
Te ch nical data
Information ....................................... 273
No tes( trailerh itch) .......................... 285
Ti re pressur emonitor .......................2 53
Ve hicle identification plat e............... 274
Te lephone ...................................... 180, 194
Ac tivating functions du ring acall. ..... 19 6
Calls wit hseveral participant s......... .196
Connecting amobile phon e(Near
Field Communicatio n(NFC)) ............ 19 5
Connecting amobile phon e(Pass‐
ke y) .................................................. .194
Connecting amobile phone
(Secur eSimple Pairing) .................... 194
De-authorizing amobilephone ......... 19 5
Incoming call during an existing
call .................................................. .196
Informatio n....................................... 194
Menu (on-boar dcomputer) ............... 180
Mobile phone voice recognition ........ 19 6
No tes. ............................................... 194
Re ception and transmission vol‐
ume .................................................. 19 6
Switching mobil ephones .................. 19 5
Switching mobil ephones (Near
Field Communication (NFC)) ............ 19 5
Te lephon emenuo verview. ...............1 94 338
Index