2020 MERCEDES-BENZ SPRINTER air condition

Sy
stem limitations
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing ins tances:
R The radar sensor sareaffected bysno w,rain,
fo g, heavy spr ay,g lare, direct sunlight or
greatly varying ambien tlight.
R The radar sensor smaymalfunction in parking
ga rage soronr oads wit hsteep uphill or
downhill gradients.
R Ifth er adar sensor saredirty or co vered.
R On icy or slipper yroads, braking or accelerat‐
ing can caus ethe driv ewheels tolose trac‐
tion and thev ehicle could then skid.
R Stationar yobject sarenotd etected if these
we renotp reviousl ydetected as moving.
R On bends, target vehicles ma ybelostorn ot
re cognized cor rectl y.As aresult, atarget
ve hicle is no tused toregulat ethe speed
whic hmaylead tounwa nted accele ration.
Do no tuse ActiveD ista nce Assi stDISTRONI Cin
th ese situations. &
WARNING Risk of accident from acceler‐
ation or braking byActiveD ista nce Assi st
DISTRONIC
Ac tiveD ista nce Assi stDISTRONI Cmayaccel‐
erat eorb rake inthef ollowing cases, for
ex ample:
R Ifth ev ehicle pulls away usin gActiv eDis‐
ta nce Assi stDISTRONIC.
R Ifth es tore ds peed is called up and is con‐
siderably faster or slo werthan thec ur‐
re ntly driven speed.
R IfAc tiveD ista nce Assi stDISTRONI Cno
longer de tects avehicle in front or does
no treact toreleva nt objects. #
Alwaysc arefully obser vethet raffic con‐
ditions an dbereadytobrak eata ll
times. #
Take intoa ccount thet raffic situation
befor ecallin gupt hestored speed. &
WARNING Risk of accident du etoinsuf‐
fi cient deceleration byActiveD ista nce
Assi stDISTRONIC
Ac tiveD ista nce Assi stDISTRONI Cbrakes
yo ur vehicle wit hupto5 0% ofthem aximum
possible deceleration. If this deceleration is no
ts ufficient, ActiveD ista nce Assi st
DISTRONI Calertsy ou wit havisualand
acoustic warning. #
Inthese cases, adjus tyour speed and
ke ep asufficient dis tance. #
Brak ethe vehicle yourself and/or take
ev asiv eaction. &
WARNING Risk of accident if de tection
function of ActiveD istan ce Assi st
DISTRONI Cisimpaired
Ac tiveD ista nce Assi stDISTRONI Cdoesn ot
re act or has alimited reaction:
R when drivin gonadiffe re nt lane or when
ch anging lanes
R topedestrians, animals, bicycles or sta‐
tionar yvehicles, or unexpected obs tacles
R tocomple xtraffic conditions
R tooncomin gvehicles and crossing traf fic
As aresult, ActiveD ista nce Assi stDISTRONIC
ma yneith er giv ewarnings nor inter vene in
su ch situations. #
Alwayso bser vethet raffic conditions
carefull yand react according ly. Ac
tiveD ista nce Assi stDISTRONI Cmaynotd etect
nar row vehicles driving in front, e.g. mo torcyc les
and vehicles driving on adiffe re nt line.
Ope ratin gA ctive Distance Assis tDISTRONIC
Re quirements:
R The vehicle has been star ted.
R The parking brak ehas been released.
R ESP ®
is activated and is no tinter vening.
R The transmissio nisinposition005B.
R The driver' sand thef ront-passen gerd oor are
closed.
R The seat occupancy recognition on thed riv‐
er's seat has de tected that thed rive rh as fas‐
te ned thes eat belt.
R The checkoft heradar sensor sy stem has
been successfully comple ted. Driving and parking
15 3

Sy
stem limitations
The 360 °Camera will no tfunction or will only
partiall yfunction in thef ollowing situations:
R The front door sareopen.
R The side mir rors aref olded in.
R Ther eish eavyrain, sno worfog.
R The ambient light is poor ,e.g. at night.
R The area is lit byfluorescent light (the displ ay
ma yflicke r).
R Ifth er eisas uddenchang eint emperature,
e.g. when driving int oaheated garage in win‐
te r.
R The ambient temp eratur eisveryh igh.
R The camer alens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in whic hthe
cameras ar einstalled, ar edamaged. In this
eve nt, ha vethec ameras, their position sand
th eir setting checkedataq ualified specialist
wo rkshop.
Do no tuse the3 60° Camer aunder suc hcircum‐
st ances. Youc oul do therwise injur eother sorc ol‐
lide wit hobjects when parking thev ehicle.
On vehicles wit hheight-adjus table suspension or
if th ev ehicle is car rying aheavy load, leaving the
st andar dheigh tcan result in inaccuracies in the
guide lines and in thed ispla yoft hegenerated
ima ges, depending on tech nica lconditions.
The field of vision and other functions of thec am‐
er as ystemm aybe restricted du etoadditional
attachments on thev ehicle (e.g. loading tailgate).
% The contras
tofthe displa ymaybe impaired
by abrup tdirect sunlight or by other light
sources, e.g. when driving out of agarage. In
th is case, pa yparticular attention.
% Ha
ve thed ispla yrepaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. The ima
gefrom the3 60° Camer aappear sauto‐
maticall yinthe multimedia sy stem when thef ol‐
lowing condition sarefulfilled:
R The ignition is switched on.
R The rear-en ddoor sareopened.
This mean sthat thea reab ehind thev ehicle can
be monitored.
When ther ear-end door sareclosed, thei mage
from ther ear vie wcamer aiss witched of fafter
appr oximatel yten seconds.
See then otes on cleaning the3 60° Camera
(/ page224).
Selecting aviewf or th e360°C ame ra
Re quirements:
R The Auto. Rear View Cam. is activated inthe
multimedia sy stem (/ page161). #
Engag ereve rseg ear. #
Select thed esired vie winthe multimedia sys‐
te m.
Ac tivating/deactivatin gautomati coperation
of the rear vie wcamera
The rear vie wcamer aiso nlyana id. It is no ta
substitut efor youp aying attention tothes ur‐
ro undings. Youa realw aysr esponsibl efor safe
maneuvering, parking and exitin gap arking
space. Mak esuret hat no persons, animals or
objects etc. ar eint he pat hofyourvehicle. Pay
attention toyour sur rounding sand be ready to
brak eata ll times.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera &Parking #
Switch Auto. Rear View Cam. on or off.
Ac tivating/deactivatin gmaneuverin gassis‐
tance
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera &Parking #
Switch Maneuverin gAssistance on or off.
% When maneuvering assis tance is acti vated,
th ef ollowing function sareactive:
R Driv eAwayA ssist ( / pag e164)
R Rear Cross Traf ficA lert(/pa ge165) Driving and parking
161

cle speed, braking in goo
dtime and fors taying in
yo ur lane.
Sy stem limits
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R Ther eisp oor visibilit y,e.g. due toinsuf ficient
illumination of ther oad, if ther ea rehighly
va riable shade condition sorinrain, sno w,fog
or spr ay.
R Glar efromo ncomin gtraf fic, direct sunligh tor
re flections.
R Ther eisd irtont he windshield in thev icinity
of them ultifunction camer aorthe camera is
fo gged up, damaged or obscured.
R No or se veralu nclear lane markings ar epres‐
ent foro ne lane, e.g. in aconstruction area.
R The lane markings ar eworn, dar korcovered.
R The dis tance tothev ehicle driving in front is
to os hor tand thus thel ane markings cann ot
be de tected.
R The lane markings chang equickl y,e.g. lanes
branc hoff,c ross one ano ther or mer ge.
R The road is very nar row and winding.
Fu nctions of Activ eL aneK eeping Assist Ac
tiveL aneK eeping Assis tmonitor sthe area in
front of your vehicle bymeans of multifunction
camera 1.Itserve stop rotect youa gains tunin‐
te ntionally le aving your lane .You ma yalso be
wa rned byavibratin gmessag efromt hesteering
wheel and bythes tatus symbo lflashing in the
instrument displa y.In addition, youm aybe gui‐
ded bac kintoy our lane byalane-cor recting
brak eapplication. Arele vant messa geappear sin
th ei nstrument displa y. The
warning is issued when thef ollowing condi‐
tions ar emetat thes ame time:
R The driving sy stem de tects lane markings.
R Afront wheel passes overthe lane markings.
Al ane-cor recting brak eapplication occu rswhen
th ef ollowing condition sareme t:
R ActiveL aneK eeping Assis tdetects lane
markings on bo thsides of thev ehicle.
R Afront wheel drives overas olidl ane mark‐
ing.
Ar ele vant messa geappear sinthe instrument
displa y.
The brak eapplication is available in thes peed
ra ng eb etwe en appr oximately 40 mph(60 km/h)
and 100m ph (160 km/h).
Yo uc an either deactivat ethe ActiveL aneK eep‐
ing Assis twarning or switc hoffthes ystem com‐
ple tely.
If yo uf ail toadap tyour driving style, Ac tiveL ane
Ke eping Assis tcan neither reduce ther isk of an
accident nor override thel aw sofp hysics. It can‐
no ttak ei ntoa ccount road, weather or traf fic
conditions. The driving sy stem is an aid forw hen
yo uu nintentionally le aveor cross thel ane and
no tas ystem fora utomatically keeping tothe
lane. Youa re re sponsible fort he dis tance tothe
ve hicle in front, forv ehicle speed, braking in good
time and fors taying in your lane. If
al ane-cor recting brak eapplication from Active
Lane Keeping Assis toccurs, display 1appears
in them ultifunction displa y.
Sy stem limits
No lane-cor recting brak eapplication from Active
Lane Keeping Assis toccur sint hefollowing situa‐
tions:
R Youc learly and activel ysteer,b rake or accel‐
erate.
R Yous wit ch on thet urns ignal. 16 6
Driving and pa rking

R
Adriving sa fety sy stem inter venes, su chas
ESP ®
or ActiveB rake Assi st.
R Youh ave adop tedas porty driving stylew ith
high cornering speeds or high ratesofa ccel‐
eration.
R ESP ®
has been switched off.
R When driving wit hatrailer ,the electrical con‐
nection tothet railer has been cor rectly
es tablished.
R Ifal oss of tir epressur eoraf aulty tir ehas
been de tected and displa yed.
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R Ther eisp oor visibilit y,e.g. due toinsuf ficient
illumination of ther oad, high lyvariable shade
conditions, or due torain, sno w,fogorh eavy
spr ay.
R Glar efromo ncomin gtraf fic, direct sunligh tor
re flections.
R Ther eisd irtont he windshield in thev icinity
of them ultifunction camer aorthe camera is
fo gged up, damaged or obscured.
R No or se veralu nclear lane markings ar epres‐
ent foro ne lane, e.g. in aconstruction area.
R The lane markings ar eworn, dar korcovered.
R The dis tance tothev ehicle in front is too
small, and therefor ethe lane markings cannot
be de tected.
R The lane markings chang equickl y,e.g. lanes
branc hoff,c ross one ano ther or mer ge.
R The roadw ayisvery nar row and winding.
Ac tivating/deactivatin gLaneK eeping Assist
or Activ eL aneK eeping Assist
Multimedia sy stem:
4 © 5
Settings 5
Assistance #
Select Lane Keeping Assist orAct.L ane
Keep Asst .On.
Ac tivatin gordeactivatin gthe warning #
Select Lane Keepin gAssist orAct. Lane
Keep Asst. On. #
Select Warning. Wo
rkmode AD
R(wo rkings peed control) Fu
nction of ADR (working speed control)
When activated, ADRa utomaticallyincreases the
engine speed toap rese ts peed or aspeed you
ha ve set.
% Af
terac oldstart, thei dle speed of the
engine is increased automaticall y.Ifth ep re‐
se tw orking speed is lo werthan the
inc reased idle speed ,the working speed is
onl yreached once thee ngine has comple ted
th ew arm-up phase.
It is only possible toactivat eADR withthe
ve hicle stationar yand thep arking brake
applied.
On vehicles wit hautomatic transmission, the
selector le verm ustbeinp osition005D.
Ac tivating/deactivatin gADR #
Toactivate: whilethee ngine is running,
press switch 1.
The Working Speed Governo rActive messa ge
appear sinthe multifunction displa y. #
Todeactivate: whilethee ngine is running,
press switch 2.
ADR goe soutautomatical lyin thef ollowing situa‐
tions:
R Your elease thep arking brake.
R Youd epress theb rake pedal.
R The vehicle mo ves.
R The contro lunit de tects am alfunction. Driving and pa
rking 167

#
Install and secur ethe ball coupling as
described in theb all coupling manufac‐
turer's ins tallation instructions. #
When theb all coupling has been ins tal‐
led, ensur ethat it is cor rectly secu red
befor eevery trip. *
NO
TEWearing out theb rake linings by
continuously dep ressing theb rake pedal #
Do no tdepress theb rake pedal continu‐
ously whils tdriving. #
Touse theb raking ef fect of thee ngine,
shif ttoa lowe rgear in good time. Alw
aysc ompl ywitht he operating instructions of
th em anufacturer of thet railer coupling and the
ball nec k.
Place your vehicle/trailer combination on sur fa‐
ces that ar ease vena spossible and secu reit
agains trolling away ( /pag e140). Coupl eand
uncoupl ethe trailer carefully.
When backing up thet ow ing vehicle, ensur ethat
th er eisn o-one between thev ehicle and the
traile r.
If yo udon otcouple thet railer tothet ow ing vehi‐
cle cor rectly ,the trailer ma ybecome de tach ed.
Onceith as been coupled and is roadwor thy, the
traile rmustbeinah orizontalp osition behin dthe
to wing vehicle.
No tethef ollowing rega rding thet ongue weight:
R Mak efull use of them aximum tongu eweight,
wher epossible.
R Neverfall belo walegally prescribed minimum
to ngu eweight ;the tongu eweight must
alw aysbep ositive.
R Do no texceed or fall belo wthe permissible
to ngu eweights –this mus tbeobservedd ur‐
ing loading and unloading of thet railer.
Do no texceed thef ollowing values:
R Perm itted braked or unbraked towing capa‐
city
The maximum permissible towing capacity for
unbraked trailer sis1,653 lbs (750 kg).
R Perm issible rear axle load of thet ow ing vehi‐
cle
R Perm issible gross mass of thet ow ing vehicle
R Perm issible gross mass of thet railer R
Perm issible grosscombination mass
R Maxi mump ermissible speed of thet railer
The releva nt pe rmitted values, whic hmustn otbe
exc eeded, can be found in thef ollowing places:
R Inyour vehicle documents
R Onthei dentification plat eofthe trailer hitch
R Onthet railer's identification plate
R Onthev ehicle identification plate
If th er ea rediscrepancies between thev alues, the
lo we stone shall appl y.
Befor edriving off, ensu rethef ollowing:
R The tir epressur eont herear axle of thet ow‐
ing vehicle has been se tfor them aximum
load.
R The headlamps ha vebeen se tcorrectly.
Va lues appr ovedbyt he manufacturer can be
fo und on thei dentification plates and in thes ec‐
tion fort he towing vehicle (/ page247).
Yo ur vehicle will beha vediffere ntly wi thatrailer
re lativ etow ithout atrailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability.
R The vehicle/trailer combination will ha vean
inc reased brakin gdista nce.
R The vehicle/trailer combination will be more
susceptible tocrosswind gu sts.
R The vehicle/trailer combination will require
mor esensitiv esteering.
R The vehicle/trailer combination will ha ve a
lar gerturning circle.
This ma yimp airt he vehicle's driving characteris‐
tics.
When drivin gwithav ehicle/trailer combination,
alw aysa dap tyour speed tothec urrent road and
we ather conditions. Driv ecarefull y.Ke ep asuffi‐
cient saf edista nce.
Co mp ly wi th th emaximum speed of 49 mph
(80 km/h) or 62 mph(100k m/h) ,eveninc oun‐
trie sinw hich highe rspeed sareperm itted for
ve hicle/trailer combinations.
Comply wit hthe legally prescribed maximum
speed forv ehicle/trailer combination sinforce in
th ec ount ry,s tate or Canadian pr ovinc einq ues‐
tion. Befor esetting off, consult thet railer's vehi‐ Driving and parking
16 9

R
If possible, do no tbrake suddenl y,but rath er
moderatel yatfirst so that thet railer can acti‐
va te its brakes. Then inc rease thep ressur eon
th eb rake pedal.
R Ifth ea utomatic transmission shifts between
ge arsonu phill or downhill gradients ,restrict
th es hiftrange. Select shif trang e4,3,2or1.
Al owe rgear and reduced speed decrease the
ri sk of engine damage.
R When driving on adownhill gradient, shif ttoa
lo we rgear touse thee ngine' sbraking ef fect.
Av oid cons tant braking, as this could cause
th ev ehicle brakes and possibly also the
traile rbrake stoo verheat.
R Ifth ec oolant temp eratur eincreases signifi‐
cant lywhen thea ir-conditionin gsystemis
switched on, switc hthe air-conditioning sys‐
te mo ff.
Coolant heat can also be dissipated by
switching thea irflow and thet emperatur eof
th eh eater or air conditioning tothem aximum
le ve l. Open thew indo wsif necessar y.
R When overtaking ,pay particular attention to
th ei ncreased overtakin gdista nce of your
ve hicle/trailer combination.
Due tothel engt hofy ourvehicle/trailer com‐
bination youw illrequ ireal onger stre tchof
ro ad befor eswit ching bac ktothe original
lane. Pe
rm issible trailer loads and trailer dr awbar
nose weights We
ight information &
WARNING Risk of accident du eto
unbraked trailer wit hexcessivel yhigh
gross weight
If yo ut ow atrailer without aseparat efunc‐
tional brakin gsystema ndagross trailer
we ight (G TW)ofm oret han 1635 lbs (750 kg),
th en thev ehicle brak esystemm ayove rheat.
This increases theb raking dis tance and the
brak esystem ma yevenf ail. #
Alwaysu seatrailer wit haseparate
functional braking sy stem when towing
at railer wit hagross trailer weight
(G TW )ofm oret han 1635 lbs (750 kg). *
NO
TEDama getothed rive train, trans‐
mission or trailer towh itch due toexc ess
gross combination weight The permissible
grosscombination weight is
exc eeded.
The driv etrain, thet ransmission or thet railer
to wh itch ma ybed amaged. #
Compl ywitht he permissible gross com‐
bination weight. Fo
rv ehicles wit hapermissible gross vehicle
we ight of 11030 lbs (5003 kg),th ep ermissible
gross combination weight is less than thes um of
th ep ermissible gross vehicle weight plus thep er‐
missible trailer load. If either thev ehicle or the
traile risfully laden, thep ermitted gross vehicle
we ight or thep ermitted trailer load values are
re duced accordingly .Inthis case, youm ayonly
partially load thet railer or thev ehicle.
The gross trailer weight (G TW)isc alculated by
addin gthe weight of thet railer tothew eight of
th el oad and equipment. If thet railer is equipped
wit has eparat ebraking sy stem, then them axi‐
mum gross trailer weight is 500 0lbs (226 8kg) or
75 00 lbs (3402 kg).
Th em aximu mpermissible trailer dr awbar nose‐
we ight on theb all head is 500 lbs (22 7kg) or
75 0lbs (340 kg). Ho wever,th ea ctual trailer
dr aw bar nose weight mus tnotexc eed thev alue
given on thet railer towh itch or trailer identifica‐
tion plates. Wher ethe values dif fer, th el owest
va lue alw aysa pplies.
The permissible gross weight forv ehicle-trailer
combination s(GCWR)isc alculatedbyaddin gthe
gross weight of thet railer totheg ross vehicle
we ight including adrive r's weight of appr ox‐
imatel y150 lbs (68 kg). The maximum permissi‐
ble gross combination weight is vehicle-specific
and equipment-dependent .When driving wit ha
trailer ,you should no texceed them aximum per‐
mitted permissible gross weight forv ehicle-trailer
combination s(GCWR).
The permissible values, whic hmustn otbe exc ee‐
ded, can be found in your vehicle documents and
on thei dentification plates of thet railer tow
hitch, thet railer and thev ehicle. The values
appr ovedbyt he manufacturer can also be found
in the" Tech nical data" section. Wher ethe values
dif fer, th el owest value alw aysa pplies.
Loading thet railer
Use adrawbar nose weight that is as close as
possible tothem aximum permissible nose‐ 17 2
Driving and pa rking

ASS
YSTP LUSs ervice in terv al display Fu
nction of theA SSYSTP LUSs ervice in terv al
display The ASS
YSTP LUSs ervice inter vald ispla yont he
instrument display prov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag ebyusingthe
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified spe‐
cialis tworks hop, e.g. an authorized Mercedes-
Benz Center. Displaying
thes ervice du edate On-boa
rdcomputer:
4 Service 5
ASSYSTP LUS
The next service due dat eisdisplayed. #
Toexitth ed ispla y:press theb ackb utton on
th el eft-hand side of thes teering wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcom‐
puter(/ page175) Ca
rrying out maintenance workregular ly *
NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates Service
workwhic hisn otcar ried out at the
ri ght time or incomple tely can lea dto
inc reased wear and damag etothevehicle. #
Alwayso bser vethep rescribed service
inter vals. #
Alwaysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
valisb ased on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed mor eoften than presc ribed if the
ve hicle is operated under arduous conditions or
increased loads. Examples of arduous operating conditions:
R Regular city driving wit hfrequ ent intermedi‐
at es tops
R Mainly short-dis tance driving
R Frequent operation in mountainous terrain or
on poor road sur faces
R Whe nthe engine is of tenl eftidling forl ong
periods
R Operation in particula rlyd usty conditions
and/o rifair-reci rculation mod eisfrequ ently
used
In these or similar operating conditions, ha vethe
interior air filter ,engin eair cleaner ,engin eoil and
oil filter etc. changed mor efrequ ently .Ifthevehi‐
cle is subjected tohigher loads, thet ires mus tbe
ch eckedm oref requ entl y.Yo uc an obtain fur ther
information at aqualified specialis tworks hop. Batter
ydisconnection periods The ASS
YSTP LUSs ervice in terv al displa ycan
onl ycalculat ethe service due dat ewhen the
batter yisconnected. #
Notedown thes ervice due dat edispla yedon
th eI nstrument Displa ybefor edisconnecting
th eb atter y(/pag e214). Engine compartment
Opening and closing
theh ood &
WARNING Risk of accident if thee ngine
hood is unlatched while driving
An unloc kede ngin ehood ma yopen up when
th ev ehicle is in motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while
driving. #
Befor eevery trip, ensur ethat thee ngine
hood is latched. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. 214
Maintenance and care

Messag
einthe media displa y:
SOS NOT READY :the ignition is no tonoreCall is
no ta vailable.
During an activ eemer gency call, 0053appear sin
th ed ispla y.
Yo uc an find mor einformation on ther egional
av ailabilit yofeCall at :http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency cal lisunavailable or mal‐
functioning, amessag etothis ef fect also
appea rsinthem ultifunction displa yofthe
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
If no connection can be made tothee mer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
Ending an unintentional emer gency call #
Select 0076onthem ultifunction steering
wheel. Depress theb utton fors everal sec‐
onds. Tr
ansmitted data with thee mer gency call
sy stem Dat
atransmit tedbyt he eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute
((af ewhundred me ters befor ethe incident))
R Direction of tr avel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting on them ultimedia sy stem
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐ Breakdown assis
tance 229