2020 MERCEDES-BENZ SPRINTER reset

Entering
character sonthetouchscreen
Usin gthe keyboard 1
Input line
2 Showssuggestions during entr y(ifav ailable)
3 Deletes an entry
4 Deletes
Pressing brief lydele test he las tcharacter
entered
Pressi ngand holdin gdeletest he entry
5 Accepts an entry
6 Enter saspace
7 Changes thek eyboar dlanguage
8 Switches todigits and special characters
(le vel2)
AB Cs witches toletter s(leve l1)
9 Pressin gbrief ly switches between upper-case
and lo wer-case letters
Pressing and holding switches toupper-case
letter spermanent ly
In le vel2w ith# += switches toadditional
special character s(leve l3) #
Call up thec haracter entr ytorenam eafavor‐
ites, fore xamp le (/ page190).
The keyboar disshown. #
Press brief lyon acharacter key.
The character is entered in input line 1.Sug‐
ge stions ar eshown in 2. #
Toselect asuggestion: select one of the
entri es. #
Ifav ailable, displa yadditional suggestions
with 0047 or0048. #
Resume character input. #
Toenter an alternativ echaracter: press
and hold acharacter. #
Select thec haracter. #
Toend character input: presstheG but‐
to n.
% The
available editing function sdepen dont he
editing task ,the languag esetand thec harac‐
te rl eve l.
Setting thek eyboar dfor character entry
Multimedi asystem:
4 Settings 5
System 5
Controls
5 Keyboards and Handwriting #
Confirm Select keyboards.
Select thek eyboar dlanguag einthe list. Sy
stem settings Display
Configuring displa
ysettings
Multimedia sy stem:
4 © 5
Settings 5
System 5
Display
Displa ybrightness #
Select Display Brightness . #
Select abrightness value.
Switching thed ispla yoff/on #
Off: select Display Off . #
On: press abutton, 002B,f orexample.
Swit ching thet em peratu re displa yon/off #
Select Temperature Display . #
Select Outside Temp. orCoolan tTempera-
ture.
The selec tedt emperatur eisdisplayedint he
instrument clus ter. Time
and date Setting
thet imea nd da teautomatically
Multimedi asystem:
4 © 5
System 5
Time and Date #
Deactivate 0053Manual Time Adjustment.
The time and dat eareseta utomaticall yfor
th es elected time zonea nd summer time
option. MBUX multimedia sy
stem 191

Ac
tivating/deactivatin gWi-Fi
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi &Bluetooth #
Switch Wi-Fion or off.
If Wi-Fi is deactivated, communication via Wi-
Fi to all devices is inter rupte d. Sy
stem language Note
sont he system language
This function allo wsyoutod etermine thel an‐
guag efor them enu displa ys.T he selected lan‐
guag eaffects thec haracter savailable fore ntr y.
Setting thes ysteml anguage
Multimedia sy stem:
4 © 5
Settings 5
System
5 Language #
Setthe language. Setting
thed istance unit Multimedia sy
stem:
4 © 5
System 5
Units #
Select kmormi. #
Inthem ultifunction displa yofthe Instrument
Displa y,switc hthe Additional Speedometer
displa yon. Re
setting them ultimedia sy stem (rese tfunc‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal dat aisdeleted, fore xamp le:
R Statio npresets
R Connected mobile phones
Aq uer yappear sagain asking if thes ystem
should reall yber eset. #
Select Yes.
If PIN pr otection is activated, apromp tappears
asking if youa lso wish torestor et his tothef ac‐
to ry settings during areset. #
Select Yes. #
Enter thec urrent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay st he same af terr eset‐
ting.
% If
yo uh ave forg otteny our PIN ,anauthorized
Mercedes-Ben zCenter can deactivat ethe
PIN pr otection fory ou.
Ap romp tappear sagain asking whe ther you
re all yw ish toreset. #
Select Yes.
The multimedia sy stem is rese ttot hefactory
settings.
Re setting using abutton #
Press bo th the002Band\ buttons at the
same time until them ultimedia sy stem
re starts (at leas t15seconds).
The multimedia sy stem is restar ted. No data
is dele tedd uring this process. Ve
hicl einformation Displaying
vehicl edata Multimedi
asystem:
4 © 5
Info #
Select Vehicle .
The vehicle dat aisdisplayed. Displaying engine data
Multimedia sy
stem:
4 © 5
Info #
Select Engine.
The engine dat aisdisplayed.
% The
values fore ngine outpu tand engine tor‐
qu em aydeviat efromt he nominal values.
Items that can influenc ethis are, fore xam‐
ple:
R Engin espeed
R Sea le vel
R Fuel grade
R Outside temp erature Calling up
thef uel consum ption indicator Multimedia sy
stem:
4 © 5
Info #
Select Consumption .
Ad ispla ywithc urrent and average consu mp‐
tio nf igures is displa yed. MBUX multimedia sy
stem 19 3

Sear
ching forr adio stations usin gstation
name sord irectf requencyentry Multimedi
asystem:
4 © 5
Radio #
Select 4. #
Select 00D3. #
Ente rastatio nn ameorf requency. #
Select astation. St
oring radio stations Multimedi
asystem:
4 © 5
Radio #
Select aradio station.
Memor yslots ar eavailable in station presets #
Select 0081.
or #
Press and hold on ther adio station.
Re placing an entr yinthestation presets #
Press and hold on an entr yinthestatio npre‐
sets. #
Select Yes. Editing
station presets Multimedi
asystem:
4 © 5
Radio
Moving stations: #
Press and hold astore ds tation. #
Select Move. #
Movethes tatio ntot he ne wposition.
Deleting stations: #
Press and hold astation. #
Select Delete.
Re placing astation: #
Pres sand hold astation. #
Select ReplaceRadio Station . Showing accident
reports Multimedia sy
stem:
4 © 5
Radio 5
Z
% The
availabilit yofthe function is dependent
on thec ount ry. #
Switch DisplayEmergency Warnings on or
off. Displayin
gradio text Multimedia sy
stem:
4 © 5
Radio 5
Z 5
General #
Switch Display Radio Text Information on or
off. Sound
Sound settings
Information about
thes ound sy stem
The soun dsystemisa vailable fora ll functions in
th er adio and media modes. The settings, for
ex ample fort he equalizer ,effect thep laybac kof
all media sources.
Calling up thes ound menu
Multimedia sy stem:
4 © 5
Media 5
Z 5
Sound
The following function sareavailable:
R Equalizer
R Balance and Fader
R Auto. Volum eAdjustment #
Select asoun dm enu.
Ad justin gtreble, mid-rang eand bas ssettings
Multimedia sy stem:
4 © 5
Media 5
Z 5
Sound #
Set TREBLE, MIDorBASS .
Ac tivating/deactivatin gautomati cvolume
adjustment
Multimedia sy stem:
4 © 5
Media 5
Z 5
Sound
Au tomatic volume adjustment compensates for
dif fering volumes when changing between audio
sources. #
Activat eord eacti vate Auto .Volume Adjust-
ment .
Ad justin gthe balance/ fader
The availabilit yofthis function depends on the
ve hicle equipment.
Multimedia sy stem:
4 © 5
Media 5
Z 5
Sound #
Adjus tthe balance and fader. 206
MBUX multimedia sy stem

#
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. #
Nevertouc hthe danger zone sur round‐
ing movin gcomponent parts ,e.g.t he
ro tatio na reaoft hefan. #
Remo vejewe lrya nd watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts unde rvoltage
The ignition sy stem and thef uel injection sys‐
te mw orku nde rhigh voltage. If yout ouch
component parts whic hareunde rvoltage,
yo uc oul drecei vean electric shoc k. #
Nevertouc hcomponent parts of the
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on. Liv
ec omponents of thef uel injection sy stem
include thei njec tors,for example.
Liv ec omponent softhe ignition sy stem include
th ef ollowing, fore xamp le:
R Ignitio ncoils
R Spar kplug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. #
Park thev ehicle in asafel ocation and on a
le ve ls urface if possible. #
Switc hoffthee ngine. #
Secur ethe vehicle agains trolling away. &
WARNING Risk of inju rywhen theh ood
is opened
When youo pen theh ood, it ma ysuddenly
drop int othe end position.
Ther eisar isk of injur yfor an yone in the
hood's rang eofm ovement. #
Befor ereleasing theh ood, ensur ethat
th es uppor tisfirmlyseatedint he
holder. #
Open theh ood onl ywhen ther eisn o-
one in theh ood's rang eofm ovement. Maintenance and care
215

Obser
vethef ollowing no tes: Note
sonc leaning and car eA voiding paintwor kdamage
Pa int
R
Insect remains: soak wit hinsect
re mo vera nd then wash off.
R Birdd roppings: soak wit hwater and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubg entl ywitha
clo thsoaked in petroleum ether or
lighter fluid.
R Brak efluid: wash of fwithw ater.
R Tars tains :use tarr emo ver.
R Wax: us eas ilicone remo ver. R
Do no taffix sticke rs,f ilms or similar.
R Remo vedirtass oon as possible.
Mat tefinish
R
Onlyuse car eproducts appr ovedfor
Mercedes-Benz. R
Do no tpolish thev ehicle and alloy
wheels.
R Do no tuse aw ash program that
end swithah otwa xtreatment in
au tomatic car washes.
R Do no tuse paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repair scarried out in a
qu alified specialis tworks hop onl y. Note
sont he car eofvehicle parts &
WARNING Risk of entrapment if the
windshield wiper sareswit ched on while
th ew indshield is being cleaned
If th ew indshield wiper saresetinm otion
while youa recleanin gthe windshield or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor ecleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. 224
Maintenance and care

Tw
o-w ayradios .................................2 73
Open-source software ........................... 29
Opening and closing thel oc ka ble
compartment abo vethew indshield .....78
Opening thec up holder in ther ear
passenger compa rtment ....................... 78
Opening/closing theh ood .................. .214
Operating fluids
Ad ditives (fuel) .................................2 77
Brak efluid ........................................ 282
Coolant (engine) .............................. .283
DEF ................................................. .279
Engine oil ......................................... 280
Fu el (diesel) ...................................... 277
Fu el (gasoline) ..................................2 77
No tes. ............................................... 276
Wi ndshield washer fluid .......... .283, 284
Operating Instructions (vehicle
equipment) ............................................. 22
Operating saf ety
Chan gesint he engine po werout‐
put ...................................................... 25
Declaration of conformity (vehicle
components that recei veand/or
transmit radio wav es) .........................24
Declaration of conformity (wireless
ve hicle components) .......................... 24
Information ......................................... 23
Operating sy stem
On-boar dcomputer .......................... 175
Outsid emirro rs ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting thei nterior lighting .............87
Overvie w............................................. 11P
Pa int (cleaning instructions) ...............223
Pa int code ............................................ .274
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking aid
see Parking Assis tPARKTRONIC
Pa rking Assis tPARKTRONIC ...............156
Ac tivating ......................................... 15 6
Ad justing warning tones ................... 15 6
Driv eAwayA ssist ............................. 16 4Fu
nctio n........................................... 15 6
Switching of f.................................... 15 6
Sy stem limitations ............................1 56
Pa rking brak e(electrical)
see Electric parkin gbrake
Pa rking brak e(manual)
see Manual parkin gbrake
Pa rking forane xtended period ...........14 4
Pa rking light .......................................... .84
Pa rtition sliding door
Fr om thec argo compartmen t.............57
Fr om thed rive r's compartmen t..........56
Pe rm issible gross mass ...................... .274
Pe rm issible towing me thods .............. 236
Pe ts in the vehicle .................................. 45
Phone book see Contacts
Placing aload on thew heel ar ch........ 213
Plastic trim (care) ................................ 226
Po we rsupp ly
Batter ymains witc h.......................... 121
Switching on (s tart/s topb utton) ...... 109
Po we rw asher (care) ........................... .222
Po we rw indo ws
see Side window Q
QR code (rescue card) ...........................27
Qualified specialis tworks hop .............. 25 R
Ra ck systems (information) ................210
Ra dar senso rs....................................... 14 5
Ra dio
Ac tivating ......................................... 205
Ac tivating/deactivating radio text .... 206
Calling up thes tatio nlist. ................ .205
Deletin gstations .............................. 206
Direct frequenc yentry ..................... 206
Displaying eme rgency warnings ...... .206
Displ aying informatio n..................... 206
Disp laying radi otext. ........................ 206
Editing statio npresets .................... .206
Menu (on-boa rdcompu ter) ............... 180
Moving stations ................................ 206
Overvie w......................................... .205
Sear ching fors tations ...................... 206
Settin gachannel ............................ .205
Setting thew aveband ....................... 205 Index
335

St
oring radio stations ...................... .206
Switching theHDR adio function
on/of f............................................. .205
Ra dio connection
Ke y. .................................................... 46
Re alwo od (care) .................................. 226
Re ar
Motion de tector .................................. 89
Re ar ben chseat
see Seats
Re ar Cross Traf ficA lert ...................... .165
Re ar fogl ight .......................................... 84
Re ar vie wcamera ................................. 157
Car e................................................. 224
Fu nctio n........................................... 157
Switching au tomatic operation
on/of f(360° Camera) ...................... 161
Re ar windo wwiper
Re placing ............................................ 97
Switching on/of f................................ 95
Re ar-co mpartment heating .................102
Re ar-end doors
Opening and closing (from inside) ...... 56
Opening and closing (from outside) .... 55
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes. .............................................. 284
Re fuel
Displaying theD EFleve l. .................. 137
Re filling DE F..................................... 137
Re fueling
Re fueling thev ehicle ........................ 13 3
Re generation
No tes. ............................................... 12 0
Re gistration
Ve hicle ............................................... 25
Re moving the vehicl etool kit .............242
Re placing awheel
Ins talling anew wheel ...................... 266
Re placing light bulbs
Indicator s(rear)( Ca rgo Vana nd
Pa ssenger Van) ................................... 92
Re versing light s(Cargo Vana nd
Pa ssenger Van) ................................... 92
Re porting saf etyd efects ....................... 26
Re scue card ............................................ 27
Re setfunction (multimedia sy stem) ..19 3 Re
storing (factor ysettings)
see Resetfunction (multimedia sy stem)
Re stra int sy stem .................................... 31
Basi cinstructions forc hildren ............ 36
Fu nctio ninana ccident ...................... 32
Fu nctionality ....................................... 31
Malfunction ........................................31
Pr otection limited ...............................31
Pr otection pr ovided ............................ 31
Self-tes t.............................................. 31
Wa rning lamps .................................... 31
Re strictin gthe shi ftrange ...................1 24
Re versing light
Changin gbulbs .................................. .94
Re versing lights
Re placing light bulbs (Cargo Van
and Passenger Van) ............................ 92
Rims (care) ............................................ 224
Ro adside Assistance (breakdown) ....... 23
Ro llaw ay protection
see Activating/deactivating the
HOLD function
see HOLD function
Ro of car rier (inside) .............................. 211
Ro ofrack ............................................... 289
Ro ofrack (information) ........................ 210 S
Saf etyv est ............................................ 228
Seat belt ............................................ 32 ,35
Ad justing theh eight ........................... 34
Car e.................................................2 26
Fa stening ............................................ 34
Pr otection impaired ............................33
Pr otection pr ovided ............................ 32
Re leasing ............................................ 35
Wa rning lamps .................................... 35
Seat co ver(ca re) .................................. 226
Seats ................................................. 64,72
4-w aylumbar suppor t....................... .69
8- wa ya djustmen toptions .................. 67
Ad justing armrests ............................. 71
Ad justing theh ead restra ints
mechanically ...................................... 75
Ad justing thes eat backrests (rear
benc hseat) ........................................75
Ad justing thes eat cushion (twin
co-driver's seat) ..................................71
cor rect driver's sea tposition .............. 64
Fo lding thef olding seat up/down ....... 71336
Index

St
ation
Deleting ............................................ 206
Direct frequency entr y..................... 206
Moving ............................................. 206
Sear ching ........................................ .206
Setting ............................................. 205
St oring ............................................. 206
St ation list
Calling up ......................................... 205
St ation presets
Modifying ......................................... 206
St ationar yheating
Problems .......................................... 108
St ationar yheating/ventilation
Ad justing (on-board computer) ......... 107
St ationar yheating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 175
Ad justing ............................................ 76
Buttons ............................................. 175
St opping thea larm (ATA ) ...................... .62
St ow agea reas
see Stow ages pace
St ow agec om partments
see Stow ages pace
St ow ages pace ....................................... 77
Armres t.............................................. 77
Cen terc onsole ................................... 77
Cockpit .............................................. .77
Doo r................................................... 77
Glasse scompartment ........................ 78
Glo vebox. .......................................... 77
Sulfur content ....................................... 277
Summer tires ........................................2 44
Sur round lighting
Switching on/of f................................ 87
Sur round View
see 360° Camera
Switch-of fdela ytime
Exterior ............................................... 86
Interior ............................................... 90
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/of f(control panel) .......................... 103Switching
theA /C function on/off ....102
Switching ther ear window
defros tero n/off ................................... 104
Switching thew indshield heater
on/off .................................................... 104
Sy stem settings
Re setfunction (multimedia sys‐
te m) .................................................. 19 3
Setting thed ista nce uni t.................. 19 3
Setting thet ime and dat eautomat‐
icall y.................................................1 91
Setting thet ime zone. ...................... 19 2
Setting thet ime/dat eformat ........... 19 2
Sy stem settings
see Blue tooth®
see Language
see Wi-Fi T
Ta ilpipes (care) .................................... .224
Ta nk capacity
Fu el .................................................. 279
Re ser ve(fuel) ...................................2 79
Ta nk content
DEF. ................................................. 280
Te ch nical data
Information ....................................... 273
No tes( trailerh itch) .......................... 285
Ti re pressur emonitor .......................2 53
Ve hicle identification plat e............... 274
Te lephone ...................................... 180, 194
Ac tivating functions du ring acall. ..... 19 6
Calls wit hseveral participant s......... .196
Connecting amobile phon e(Near
Field Communicatio n(NFC)) ............ 19 5
Connecting amobile phon e(Pass‐
ke y) .................................................. .194
Connecting amobile phone
(Secur eSimple Pairing) .................... 194
De-authorizing amobilephone ......... 19 5
Incoming call during an existing
call .................................................. .196
Informatio n....................................... 194
Menu (on-boar dcomputer) ............... 180
Mobile phone voice recognition ........ 19 6
No tes. ............................................... 194
Re ception and transmission vol‐
ume .................................................. 19 6
Switching mobil ephones .................. 19 5
Switching mobil ephones (Near
Field Communication (NFC)) ............ 19 5
Te lephon emenuo verview. ...............1 94 338
Index