2020 MERCEDES-BENZ SPRINTER ABS

Depending on
thev ehicle's equipment, ther adar
sensor sareintegrated behind theb umpers
and/or behind ther adiator grill. Keep these parts
free of dirt, ice and slush (/ page224). The sen‐
sor sm ustn otbe co vered, fore xamp leby bicycle
ra ck s, overhanging loads or sticke rs.A fter ac olli‐
sion, ha vethef unction of ther adar sensors
ch eckedataq ualified specialis tworks hop as
damag e(both visible or non-visible) ma yhave
occur redtot he bumper or radiator trim. Fu
nction of driving sy stems and driving
saf etys ystems In
this section, youw illfind information abou tthe
fo llowing driving sy stems and driving saf etys ys‐
te ms:
R ABS ( Anti-lock braking system)
(/ page146)
R ASR (acceleration skid control) (/ page147)
R BAS(Brake Assist System) (/ page146)
R ESP ®
(Electronic Stability Program)
(/ page147)
R EBD ( Electronic Brakeforce Distribution)
(/ page148)
R ActiveB rake Assi st (/ pag e149)
R Cruise control (/ page151 )
R ActiveD ista nce Assi stDISTRONIC
(/ page 152)
R Hill star ta ssis t(/pag e155)
R HOLD function (/ page155)
R Parking Assis tPARKTRONIC (/ page 156)
R Rear vie wcamer a(/pag e157)
R Surround vie wcamera (/ page159)
R ATTENTION ASSIS T(/ pag e162)
R Blind Spo tAssis t(/pag e163)
R ActiveL aneK eeping Assis t(/pag e166) Fu
nctions of ABS (Anti-loc kBraking Sy stem) Obser
vethei mp ortant sa fety guideline sfor the
driving saf etys ystem. ABS cont
rols theb rake pressur eincritical situa‐
tions:
R The wheels ar epreve nted from lo cking when
braking, e.g. during maximum full-s topb rak‐
ing or when ther eisi nsufficient tir etraction
R The steerability of thev ehicle in term sof
ph ysical possibilities is ensured when braking
R ABSisa ctivefroms peeds of appr ox.3m ph
(5 km/h). On aslipper yroad sur face, ABS
inter venes evenify ou onl ybrake gently.
Sy stem limits
If th er eisam alfunction and they ellow 0025 ABS
wa rning lam plight supc ontinuousl yinthe instru‐
ment displa yafter startin gthe engine, ABS may
be impaired or inoperative.
If ABS inter venes, youw illfeel ap ulsing in the
brak epedal. The pulsating brak epedal ma ybean
indication of hazardous road condition sand func‐
tions as areminder totake extrac arew hile driv‐
ing.
If ABS in terv enes: keep theb rake pedal firm ly
depressed until theb raking situation has passed.
To car ryout maximum full-s topb raking:
dep ress theb rake pedal wit hfull forc e. Fu
nction of BAS(Brak eAssis tSystem) &
WARNING Risk of an accident caused by
am alfunctio ninBAS (Brak eAssistSys‐
te m)
If BA Sism alfunctioning ,the braking dis tance
in an emergency braking situation is
increased. #
Depress theb rake pedal wit hfull force
in emer gency braking situations. ABS
pr eve nts thew heels from locking. BA
Ss uppo rtsy ou wit hadditional braking forc ein
an emer gency braking situation.
If yo ud epress theb rake pedal quickl y,BA Sis
acti vated:
R BASa utom atically boosts theb raking forc eof
th eb rakes
R BASc an sho rten theb raking dis tance
R ABS pr eventst he wheels from locking
When your elease theb rake pedal, theb rakes
function as usual again. BASisd eactivated. 14 6
Driving and pa rking

lation and an
yensuin gconsequences.
Obser vecountr y-specific la ws.
Mak esuret hat thel oad is secur ebefor eevery
jou rney and at regular inter vals during along
journe y.Ad jus tthe load securing as necessar y.
Information on ho wtosecureloads cor rectly can
be obtained from them anufacturer sofload
securing aids or tie downs forl oad-securing, for
ex ample.
When securing loads, obse rvet he following:
R Fill spaces between thel oad and thec argo
compartmen twalls or wheel wells. Forthis
purpose, use rigid load securing aids, suc has
we dges, wooden fixing sorp adding.
R Attach secured and stabilized loads in all
directions.
Use thec argo tie-down points or tie-down
ey es and thel oading rails in thec argo com‐
partmen toronthe load sur face.
Only use tie downs, suc haslashing rods, lock
ro ds or lashing nets and lashing stra ps, which
has been tested in accordance wit hcurrent
st andards (e.g. DI NEN). Alw aysu sethec argo
tie-down points closes ttothe load; pad sharp
edges.
Loads, and heavy loads in particular ,should
preferably be secured using thet ie-down
ey es.
% Yo
uc an obtain tie downs tested in accord‐
ance wit hcurrent standards (e.g. DI NEN)
from an yspecialis tcompan yorfromaq uali‐
fi ed specialis tworks hop.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill ISO
27 956, whi chdescribes thee quipment forp rop‐
erly securing aloa dind elivery vehicles. If the
ve hicle is used totranspo rtgoods, retrofitting the
partition is stro ng lyrecommended ,asprope rly
securing thel oad in vehicles without apartition
will alw aysbeac omplexoperation.
% Yo
um ustn otstor ea nything in thea rea
between theb ackoft he seats and thep arti‐
tion. Overvie
wofcargo tie-down points Cargo tie-down points (e
xample:Passenger
Va n)
1 Tie-down eyes Cargo tie-down points (e
xample: Cargo Van
without loadin grails)
1 Tie-down eyes
Secur eloose loads wit hanapprove dlashing net
or atarps.
Alw aysf astent he lashing ne tortarptoa llav aila‐
ble cargo tie-down points .Makes uret hat thef as‐
te ning hoo ksares ecured agains tacciden tal
opening.
If yo ur vehicle is equipped wit hloading rails in
th ec argo compartmen tfloor ,you can place lash‐
ing rods directly in front of and behind thel oad.
The lashing rods directly absorb thep otential
shifting forc es.
Securing loads on thec argo compartmen tfloor
by lashing them down is onl yrecommended for Tr
ansporting 209

SA
's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emergency call has been initiated:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatl yimp airsd rivin gc haracteris‐
tics, as well as steering and braking. #
Do no tdrive wit haf lat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. Depending on
your vehicle's equipment, in the
eve nt of aflat tir eyou ha vethef ollowing possibil‐
ities:
R Youc an call breakdown assis tance via the
breakdown assis tance cal lbuttonint heove r‐
head control panel (/ page183).
R Chang ethe wheel (/ page263). Batte
ry Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectly on theb at‐
te ry
Wo rkcar ried out incor rectl yont he battery
can, fore xamp le, lead toas hor tcircuit .This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The ope rating
saf etyofy ourvehicle ma yberestricted. Yo
uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page147)
Mercedes-Benz recommends that youh avet he
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace afaulty batter ywithab attery
whic hfulfills thev ehicle's specific require‐
ments.
R Carryove rdetachable parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
batter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallthe existin gorn ewlysupplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nly use bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. 230
Breakdown assis tance

Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement. 240
Breakdown assis tance

*
NO
TEVehicle and tir edamag ethrough
tir et ype sand sizes that ha venotb een
appr oved Fo
rs afet yr easons, onl yuse tires, wheels and
accesso ries whic hhave been specially
appr ovedbyM ercedes-Benzf oryour vehicle.
These tires ha vebeen speciall yadap tedf or
use wit hthe contro lsystems, suc hasABS or
ESP ®
.
Otherwise, cer tain properties ,suc hash an‐
dling characteristics, vehicle noise and con‐
sum ption could be adversel yaffected. Fur‐
th ermore, other tir esize could result in the
tires rubbing agains tthe body and axle com‐
ponents when loaded. This could result in
damag etothe tireort hevehicle. #
Onlyuse tires, wheels and accessories
th at ha vebeen checkeda nd recommen‐
ded byMercedes-Benz. *
NO
TEDriving sa fety pu tatriskbyretrea‐
de dt ires Re
treade dtires ar enotcheckedorr ecom‐
mended byMercedes-Benz, as pr evious dam‐
ag eisn otalw aysd etected during ther etre ad
process.
Driving sa fety cannot, therefore, be guaran‐
te ed. #
Do no tuse used tires when their pr evi‐
ous usag eisunknown. *
NO
TEDama getoelectronic component
parts thro ugh theu se of tire-ins talling
to ols Ve
hicles with atirep ressur emonitoring
sy stem: ther ea reelectronic component
parts in thew heel. Tire -ins talling tools should
no tbea pplied in thea reaoft hevalve.
Otherwise, thee lectronic componen tparts
could be damaged. #
Alwaysh ave tires changed at aqualified
specialis tworks hop. Ac
cessories that ar enotappr ovedfor your vehi‐
cle byMercedes-Benz, or ar enotbeing used cor‐
re ctly ,can impair ope rating sa fety. Befor
epurch asing and using non-appr oved
accesso ries, visit aqualified specialis tworks hop
and inquir eabout:
R Suitability
R Legal stipulations
R Factor yrecommendations
Obser vethef ollowing points when selecting,
ins talling and replacing tires:
R Use onl ytires and wheels of thes ame type,
design (winter tires, all-season tire) and
make.
R Onlyins tall wheels of thes ame size and tread
design on one axle (lef tand right).
It is onl ypermissible toins tallad iffe re nt
wheel size tothis in thee vent of aflat tir ein
order todriv etot he specialis tworks hop.
R Onlyins tall tires of thec orrect size ont othe
wheels.
R Ve
hicles with atirep ressur emonitoring
sy stem: all ins talled wheels mus tbeequip‐
ped wit hfunctioning sensor sfor thet irep res‐
sur em onitoring sy stem.
R Attemp eratures belo w50°F(10°C), use
winter tires or all-season tires mar kedM +S
fo ra ll wheels.
Wi nter tires bearing the004D snowflak esym‐
bol in addition totheM +S marking pr ovide
th eb estp ossible grip in wintr yroad condi‐
tions.
R Only use tires wit hthe same tread.
R Obser vethem aximum permissible speed for
th ei nstalled tires.
If th is is belo wthe vehicle's maximum per‐
missible speed, this mus tbeindicated in an
appropriat elabel in thed rive r's field of vision.
R Break in ne wtires at moderat espeeds fort he
fi rs t60m iles (100 km).
R Replace thet ires af ters ixyearsatt he latest,
re ga rdless of wear.
Fo rm orei nformation on wheels and tires, con‐
ta ct aq ualified specialis tworks hop.
% Ve
hicles with twin tires: Wheels and tires
261

Ad
ditive
* NO
TEEngine damag eduetouse of addi‐
tives in thee ngine oil The use of additional additives in
thee ngine
oil can damag ethe engine. #
Do no tuse an yadditional additives in
th ee ngine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that youo nly use engine oil of
th es ame grade and SAEc lassi fication as theo il
fi lled at thel asto ilch ange. If, in exceptional
cases, engine oil of thet ype in thee ngine is not
av ailable, use ano ther appr ovedm ineral or syn‐
th etic engin eoil.
Ve hicles with adiese lengine: ifth eg rade is
no ta vailable, youm ayalso refill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229. 3or2 29.5.Therefill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Ve hicles with agasoline engine: ifth eg rade is
no ta vailable, youm ayrefill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Engine oils ar ediffe re ntiated according to:
R Engine oi lbrand
R Grad e(MB -Fre igabe or MB-Appr oval)
R SAEc lassi fication (viscosity)
Oil chang einter val
The on-boar dcomputer automatically sho ws the
dat eoft he next oil chang easane vent messa ge
on thed ispla y.
Mercedes-Benzr ecommends havin gthe oil
ch anged at aqualified specialis tworks hop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.1 3.2 qt
(12.5 liters)
OM65 1(rear wheel
drive) Appr
ox.1 2.2 qt
(1 1. 5l iters) Information on oil consum
ption
Depending on thed riving style, thev ehicle con‐
sumes amaximum of 1.1USq t(1.0l iter) of
engine oil per 620 mile s(10 00 km).
In thef ollowing cases, oil consum ption ma yalso
exc eed this limit:
R The vehicle is ne w.
R Youu sethev ehicle mostl yunder arduous
conditions.
R Youd rive frequent lyat ah igh engine speed.
Re gular maintenance is aprere quisit efor favo ra‐
ble consum ption figures. Youc an only asses sthe
oil consum ption af teral ong journe y.Chec kthe
oil le velint he engine regularly ,e.g. weekl yor
eve rytime your efuel. Note
sonb rake fluid Obser
vethen otes on operating fluids
(/ page276). &
WARNING Risk of an accident du eto
va por poc kets form ing in theb rake sys‐
tem
The brak efluid con stant lyabsorbs moisture
from thea ir.T his lo werstheb oiling point of
th eb rake fluid. If theb oiling point is tool ow,
va por poc kets ma yformint he brak esystem
when theb rake sa reapplied hard.
This causes theb raking ef fect to be impaired. #
Have theb rake fluid rene we datt he
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brak efluid Ther
eisar isk of damag etoproperty if brake
fl uid comes int ocontact wi thpaint, plastic or
ru bber. 282
Tech nica ldata

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e224). #
Restar tt he engine.
SOS NOT READY *T
he emergency call sy stem is no tavailable.
Po ssible causes fort his include:
R The ignition is switched off.
R The emer gency cal lsyst em is malfunctioning. #
Switc hont he ignition.
If an emergency call is una vailable, amessag etothis ef fect will
appea ronthe multifunction displa yofthe instrument clus ter. #
Visit aq ualified specialis tworks hop.
% Yo
uc an find mor einformation on ther egional availabilit yofthe
emergency call sy stem at :http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD,A BS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
arem al‐
functioning
If EBD, ABS and ESP ®
arem alfunctioning ,the wheels can lock
when braking and ESP ®
canno tcarry out vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning.
The brak esystem continues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 295

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Driv eonc arefull y. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Carefully driv esome gentle cur vesatas peed greater than
19 mp h(30 km/h) on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tdisappear ,visit aqualified spe‐
cialis tworks hop immediately .Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
aret emporarily una vailable.
Other driving sy stems and driving saf etys ystems ma yalso be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
arem alfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Carefully driv esome gentle cur vesatas peed greater than
19 mp h(30 km/h) on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tdisappear ,visit aqualified spe‐
cialis tworks hop immediately .Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning.
The brak esystemc ontinues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. 296
Displa ymessages and warning and indicator lamps