Page 257 of 334

opened,
theloading aidrises automatically.
When theroof isclosed, thetrunk partition
remains inthe open position. Thetrunk par- tition
moves tothe closed position automat-
ically when theroof islowered.
Problems withtheloading aid Problem
Possible
causes/conse quencesand0050 0050
Solutions It
is no longer possible
to lower thestowed
roof inthe trunk using
the loading aid. You
cann otclose thetrunk anymore.
X Call aquali fiedspecialist workshop. Stowage
wellunder thetrunk floor X
To open: opentrunk partition 0044
(Y page 93).
X Swing trunkfloor0087upusing loop0043.
The TIREFIT kit,tire-c hange toolkit,etc. is
located inthe stowage compartm ent. Featur
es Cup
holder
Import antsafety notes G
WARNING
If object sin the passenger compartmentare
stowed incorrectly, theycanslide orbe
thrown around andhitvehicle occupant s.In
addition, cupholders, openstowage spaces
and mobile phonebracket scann otalway s
retain allobject sthey contain.There isa
risk ofinjury, particularly inthe event ofsud-
den braking orasudden changeindirection . R
Always stowobject sso that they cannot
be thrown around insuch situations.
R Always makesurethatobject sdo not pro-
trude fromstowage spaces,parcelnetsor
stowage nets.
R Close thelockable stowagespacesbefore
start ingajourney.
R Always stowandsecure heavy,hard,poin-
ted, sharp-edged, fragileorbulky object s
in the trunk . G
WARNING
The heating elements ofthe cup holder can
become veryhot.Youcould burnyourself on
them.
There isarisk ofinjury.
Do not touch thehot heating elements of
the cup holder. Alwaysmakesurethatchil-
dren cannotaccess thehot heating ele-
ment sof the cup holder. Neverleavechil-
dren unsupervised inthe vehicle.
! Only
usethecup holders forcont ainers of
the right sizeandwhich havelids.The
drinks couldotherwise spill.
! Do
not expose drinksbottles inthe cup
holder inthe cent erconsole tocont inuous,
stron gand direct sunlight. Thepassenger
compartm entinthe area ofthe cent ercon-
sole canotherwise bedamaged bythe con-
cent rated andreflect edsunlight. Featur
es
255Stowage andfeatu res Z
Page 258 of 334

Cup
holderinthecent erconsole X
To open :open thest owage compartmen t
(Y page 253).
X To rem ove theinser t:slide catches 0043
inwar dsinthedire ction ofthearr ow.
X Remo vethecup holde rins ert upward s.
X To re-inst alltheinser t:plac eth eins ert in
th est owage space.
X Slid ecat ches 0043 outwards inthedire ction
of thearr ow untilth ey engage.
You canremove thecup holde r'srubbe rmat
for cleanin g.Clean withcle ar, luke warm water
on ly.
Reduc er0044 can berem oved.Lar geand smal l
con tain erscan then be plac edinthecup
hold er.
X To rem ove: graspreduc er0044 and pull
upward sin thedire ction ofthearr ow.
X To inser t:ins ert reduc er0044 intoth ecup
hold erintheoppo sitedire ction ofthearr ow
and pres sit down firmly. Bot
tlehold er
Obse rveth e"Imp ortant safe tyno tes" inthe
"St owage compartmen ts"sec tion
(Y page 252). X
To open :open thest owage compartmen t
(Y page 253).
X To rem ove theinser t:slide catches 0043
inwar dsinthedire ction ofthearr ow.
X Lif tbot tlehold erins ert 0044upand remove.
X To re-inst alltheinser t:plac eins ert 0044in
th est owage compartmen t.
X Slid ecat ches 0043 outwards inthedire ction
of thearr ow untilth ey engage.
The bottlehold erdoes notsec ure thebot tles;
it mer elyprev ents them from tippin gove r. Sun
visor s
Over view G
WAR
NING
If th emir ror coverofthevan itymir ror isfol-
ded upwhen theveh icle isin mot ion,you
coul dbe blin ded byinciden tlight .Ther eis a
ris kof an acc iden t.
Always keep themir ror coverfold eddown
while driving. 0043
Mirr orlight
0044 Brack et 256
Feat
uresSt owage andfeatures
Page 259 of 334

0087
Retaining strip, e.g. for apark inglottick et
0085 Van ity mir ror
0083 Mirror cover Asht
ray X
To open :open stowage compar tment0043
(Y page 253).
X To rem ove theinser t:pull insert 0044upin
th edire ction ofthearr ow, outofthecup
hold er.
X To re-inst alltheinser t:push insert 0044on
th elef t-han dside intoth ecup hold er.
i On
lyre- ins tallins ert 0044onthelef t-han d
side ofthecup hold er. Ciga
retteligh ter G
WAR
NING
You canburn yours elfifyou touch thehot
heat ingelem entor thesoc ketof thecig a-
ret teligh ter.
In addit ion,flam mabl emat erials can ignite
if:
R thehot cigaret teligh terfalls
R ach ild hold sth ehot cigaret teligh terto
obj ects,for exampl e
The reisaris kof fireand injury.
Alw ays hold thecig aret teligh terby the
kn ob. Always mak esur eth at thecig aret te
ligh teris out ofreac hof childr en.Nev er
leav ech ildr enuns uper vised intheveh icle. Your
attention mus talways befoc used onthe
tr aff icco nd ition s.On lyuse thecig aret te
ligh terwhen roadandtraff icco nd ition sper -
mit .
X Turn theSm artKey topos ition 0048intheign i-
ti on lock(Y page 126).
X To open :open stowage compar tment0043
und erthearm rest(Y page 252).
X Pre ssincig aret teligh ter0044.
Cigar ette ligh ter0044 will pop outauto mati-
call ywhen theheat ingelem entis red -hot . 12
Vsocke ts
Gener alnot es X
Turn theSm artKey topos ition 0047intheign i-
ti on lock(Y page 126).
The sockets can beused foracc essories wit h
a max imum drawof18 0W (15 A).Ac cesso ries
inc lude suchitems ascharge rsfor mob ile
phon es.
If you usethesoc kets for longper iods when
th een gin eis swit ched off,th ebat tery may dis-
ch arge .
i An
eme rgencycut -out ensur esthat theon -
boar dvol tag edoes notdro pto olow. Ifth e
on -board voltag eis toolow, thepowe rto
th esoc kets isauto maticallycut .This
en sur esthat there issuf ficien tpowe rto
st art theen gin e. Feat
ures
257Stowage andfeatures Z
Page 260 of 334

Socket
inthe front- passenger footwell X
Lift upthe cover ofsocket 0043.
Socket inthe trunk X
Lift upthe cover ofsocket 0043. Mercedes
meconne ct
General notes A
license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated and
operational. Toregister, pressthe00D9 MB
Info callbutton. Ifany ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes-B enzCustomer Assistance
Center at1-80 0-FOR-MERCedes
(1-80 0-367-6372)or1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-92 3-8367 Short
lyafter successfully registeringwiththe
service, auser IDand password willbesent to
you bypost.
USA only: youcan usethis password tolog
onto theMercedes meconn ectarea under
"Owners Online"athtt <0053001D00120012005A005A005A001100500045005800560044001100460052
0050>.
The system isavaila bleif:
R ithas been activated andisoperational
R the correspondin gmobile phonenetwork is
availa blefortransm ittingdatatothe Cus-
tomer Center
R aservice subscription isavaila ble
R the starter battery issufficiently charged
i Determ iningthelocation ofthe vehicle on
a map isonly possible if:
R GPS reception isavaila ble
R the vehicle position canbeforwarded to
the Customer AssistanceCenter
The Mercedes meconne ctsystem To
adjust thevolume duringacall, proceed as
follows:
X Press the0081 or0082 button onthe multi-
funct ionsteering wheel.
or
X Use thevolume controller ofCOMAND.
The system offersvarious services, e.g.:
R Automatic andmanual emergency call
R Roadsid eAssistanc ecall
R MB Info call
USA only: youcan find information anda
description ofall availa blefeatures under
"Owners Online"athttp: //www.mbusa.com.
System self-test Aft
eryou have switched onthe ignition, the
system carriesoutaself-diagnosis.
A malfunction inthe system hasbeen detec-
ted ifone ofthe following occurs:
R The indicator lampinthe SOS button does
not come onduring thesystem self-test .
R The indicator lampinthe 0052 Roadsid e
Assistanc ebutton doesnotlight upduring
self-diagnosis ofthe system.
R The indicator lampinthe 00D9 MBInfo call
button doesnotlight upduring self-diagno-
sis ofthe system. 258
FeaturesStowage
andfeatu res
Page 261 of 334

R
The indicator lampinone ormore ofthe fol-
lowing buttonscont inues tolight upred
after thesystem self-diagnosis:
- SOS button
- 0052 Roadside Assistancecallbutton
- 00D9 MBInfo callbutton
R Aft erthe system self-diagnosis, theInoper‐ Inoper‐
ative ative
orService NotActivated Service
NotActivated mes-
sage appears inthe multifunct iondisplay .
If amalfunct ionisindicated asoutlined above,
the system maynotoperate asexpect ed.In
the event ofan emergenc y,help willhave to
be summoned byother means.
Have thesystem checkedatthe nearest
Mercedes- BenzServic eCenter orcont actthe
following servicehotlines:
R USA: Mercedes- BenzCustomer Assistance
Center at1-8 00-FOR-ME RCedes
(1-80 0-367-6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-92 3-8367
Emergency call Import
antsafety notes G
WARNING
It can bedangerous toremain inthe vehicle,
even ifyou have pressed theSOS button in
an emergenc yif:
R you seesmoke insideoroutside ofthe
vehicle, e.g.ifthere isafire after anacci-
dent
R the vehicle ison adangerous sectionof
road
R the vehicle isnot visible orcann oteasily
be seen byother roadusers, particularly
when darkorinpoor visibility conditions
There isarisk ofan accident andinjury.
Leave thevehicle immediately inthis orsim-
ilar situations assoon asitis safe todo so.
Move toasafe location alongwithother
vehicle occupant s.In such situations, secure
the vehicle inaccordanc ewith national regu-
lations, e.g. with awarning triangle.
A license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated andoperational.
Toregister, pressthe00D9 MB
Info callbutton .If any ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation ,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes-B enzCustomer Assistance
Center at1-80 0-FOR-MERCedes
(1-80 0-367-6372)or1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
General notes
An emergenc ycall isdialed automatically ifan
air bag orEmergen cyTensionin gDevice istrig-
gered.
i You
cann otend anautomatically triggered
emergenc ycall yourself.
An emergenc ycall can also beinitiated man-
ually .
As soon asthe emergenc ycall has been initi-
ated, theindicator lampinthe SOS button
flashes. Themultifunct iondisplay showsthe
Connecting Call Connecting
Callmessage.
The audio output ismuted.
Once theconn ection hasbeen made, the
Call Connected Call
Connected messageappearsinthe mul-
tifunc tiondisplay .
All important informationonthe emergenc yis
transm itted,forexample:
R Current location ofthe vehicle (asdeter-
mined bythe GPS system)
R Vehicle identificat ionnumber
R Infor mation onthe severity ofthe accident
Short lyafter theemergenc ycall has been initi-
ated, avoice connection isautomatically
established betweentheCustomer Assistance
Center andthevehicle occupant s.
R Ifthe vehicle occupant sare responsive, the
Mercedes-B enzCustomer AssistanceCenter
attempt sto get more informat iononthe
emergenc y.
R Ifthere isno response fromthevehicle
occupant s,an ambulance isimmediately
sent tothe vehicle.
If no voice connection canbeestablished to
the Mercedes-B enzCustomer AssistanceCen-
ter, thesystem hasbeen unable toinitiate an
emergenc ycall. Featur
es
259Stowage andfeatu res Z
Page 262 of 334

This
canoccur, forexample, ifthe relevant
mobile phonenetwork isnot availabl e.The
indicator lampinthe SOS button flashes con-
tinuously.
The Call Failed Call
Failed message appearsinthe
multifunct iondisplay andmust beconf irmed.
In this case, summon assistance byother
means.
Making anemergency call X
To
initiate anemergency callmanu ally:
press cover 0043briefly toopen.
X Press SOSbutton 0044briefly.
The indicator lampinSOS button 0044flashes
until theemergenc ycall isconc luded.
X Wait foravoice connection tothe
Mercedes- BenzCustomer AssistanceCen-
ter.
X Aft erthe emergenc ycall, close cover 0043.
i If
the mobile phonenetwork isunavailable ,
Mercedes meconn ectisnot able tomake
an emergenc ycall. Ifyou leave thevehicle
immediately afterpressing theSOS button ,
you donot know ifMercedes meconn ect
has successfully madetheemergenc ycall.
In this case, alwayssummon assistance by
other means. Br
eakdown assistance callbutt on X
Press Roadside Assistancebutton 0043.
This initiates acall tothe Mercedes- Benz
Customer AssistanceCenter.
The indicator lampinRoadside Assistance
button 0043flashes whilethecall isactive.
The multifunct iondisplay showstheCon‐ Con‐
necting Call necting
Callmessage. Theaudio output
is muted.
If aconn ection canbemade, theCall Con‐ Call
Con‐
nected nected
message appearsinthe multifunct ion
display .
If amobile phonenetwork andGPS reception
are availab le,the system transfersdata tothe
Mercedes- BenzCustomer AssistanceCenter,
for example:
R Current location ofthe vehicle
R Vehicle identific ationnumber
i The
COMAND displayindicates thatacall
is active. During thecall, youcan change to
the navigation menubypressing theNAVI
button onCOMAND ,for example.
Voice output isnot availabl e.
A voice connection isestablished betweenthe
Mercedes- BenzCustomer AssistanceCenter
and thevehicle occupant s.
From theremote malfunct iondiagnosis, the
Mercedes- BenzCustomer AssistanceCenter
can ascertain thenature ofthe problem
(Y page 262).
The Mercedes- BenzCustomer AssistanceCen-
ter either sends aqualified Mercedes- Benz
techn icianormakes arrangemen tsfor your
vehicle tobe trans ported tothe nearest
Mercedes- BenzServic eCenter.
You may becharged forservices suchas
repair workand/or towing. 260
Featur
esStowage andfeatu res
Page 263 of 334

You
canobtain further informat ionfrom your
Merc edes meconnectmanual.
i The syste mhas notbeen abletoinit iate a
Roadside Assistan cecall, if:
R the indic atorlamp forRoadside Assis-
tan cecall button0043 isflashin gcon tinu-
ously.
R no voic econ nection tothe Merc edes-
Ben zCustom erAss istan ceCent erhas
been established.
R
This canoccurifthe relevan tmobile phone
net work isnot available, forexamp le.
The Call Failed Call
Failedmessag eappears inthe
multif unction display.
X To end acall: press the0076 buttononthe
multif unction steerin gwheel.
or X Press thecorrespon dingbuttonfor endin ga
phon ecall onCOMAN D.
MB Info callbutton X
Press MBInfocall button0043.
This initiates acall tothe Merc edes- Benz
Custom erAss istan ceCent er.
The indic atorlamp inMB Infocall button0043
flashes whiletheconnection isbeing made.
The multif unction display showstheCon‐ Con‐
nect ingCall nect
ingCall messag e.The audio system
is mute d.
If acon nection canbemade, theCall Con‐ Call
Con‐
nect ed nect
edmessag eappears inthe multif unction
display. If
amobile phonenet work andGPS receptio n
are available, thesyste mtransf ersdata tothe
Merc edes- BenzCustom erAss istan ceCent er,
for examp le:
R Curren tlocat ionofthe vehic le
R Vehic leident ificationnumbe r
i The
COMAN Ddisplay indicates thatacall
is act ive. Durin gthe call, youcan chan geto
the navig ation menuby press ingthe NAV I
butt ononCOMAN D,for examp le.
Voice output isnot available.
A voic econ nection isest ablished betweenthe
Merc edes- BenzCustom erAss istan ceCent er
and thevehic leocc upant s.
You receive informat ionabout operat ingyour
vehic le,about thenear estMerc edes- BenzSer -
vice Cent erand about otherproduc tsand
serv ices from Mercedes- Benz.
USA only: youcan findfurt her informat ionon
the Merc edes meconnectsyste munder "Own-
ers Onlin e"athtt p:/ /www.m busa.com.
i The syste mhas notbeen abletoinit iate an
MB Infocall, if:
R the indic atorlamp inMB Infocall but-
ton 0043isflashin gcon tinuously.
R no voic econ nection tothe Merc edes-
Ben zCustom erAss istan ceCent erwas
est ablished.
This canoccurifthe relevan tmobile phone
net work isnot available, forexamp le.
The Call Failed Call
Failedmessag eappears inthe
multif unction display.
X To end acall: press the0076 buttononthe
multif unction steerin gwheel.
or X Press thecorrespon dingbuttonfor endin ga
phon ecall onCOMAN D.
Call priorit y When
servicecalls areactive, e.g. Roadside
Ass istan ceorMB Infocalls, anemerg encycall
can stillbeinit iated. Inthis case, anemer-
genc ycall willtakeprior ityand over ride all
oth eract ive calls.
The indic atorlamp ofthe respec tivebutt on
flashes untilthe call isended .
An emerg encycall can only beterminat edby
the Merc edes- BenzCustom erAss istan ceCen-
ter . Featu
res
261Stowage andfeatures Z
Page 264 of 334

All
othe rcal lscan beend edbypre ssing:
R the 0076 button onthe multifu nctio nstee r-
ing wheel
R or the corr espond ingCOMAND button for
end ingatel ephone call
i Whe
nacal lis ini tia ted ,the audio sy stem
is mu ted .The mob ile pho neisno longe r
conne ctedtoCO MAND. However,ifyo u
wa ntto useyo ur mob ile pho ne,dosoonl y
wh en the vehicleis sta tionar yand inasa fe
lo cati on.
Vehi cle Hea lthChe ck Wi
th the VehicleHea lthCheck, theCustom er
Assi stance Center canprovideimp rove dsu p-
po rtfor problems with your veh icle. Dur ing an
exi sting call,veh icleda ta istrans ferred tothe
Cu stom erAssi stance Center. Thecustome r
ser vice representa tivecanusethe rece ived
da ta to decid ewh atkind ofassista nce is
req uired .Yo uar ethen, forexa mpl e,gu ided to
the nearestMer cedes-B enzServ iceCenter or
a reco veryveh icleis cal led.
If veh icleda ta nee dstobe trans ferred during
an MB Info callor aRo adside Assi stance call,
thi sis ini tia ted bythe Custom erAssi stance
Ce nter. Youwi llsee theRoadsideAssis‐ Roa
dsideAssis‐
tan ceConnected tan
ceConnected message inthe COMAND
di spl ay.If the VehicleHea lthCheck can be
sta rted ,the Requestfor vehicledia gno‐ Req
uestfor vehicledia gno‐
sis received. Startvehicledia gno‐ sis
received. Startvehicledia gno‐
sis ? sis
?mes sage appe arsin the displ ay.
X Co nfir mthe mes sage with Yes Yes
.
X Whe nthe VehicleDia gnosis:Ple ase Veh
icleDia gnosis:Ple ase
sta rtignition. sta
rtignition. message appe ars, turn
the Sma rtKeyto positio n0048 inthe igniti on
lo ck (Ypage 126 ).
X Whe nthe Please follow theinstruc‐ Ple
ase follow theinstruc‐
tio nsreceivedbyphoneand move tio
nsreceivedbyphoneand move
you rveh icleto asaf epos ition you
rveh icleto asaf epos itionmes -
sa ge appe ars, fol low the custome rser vice
rep resenta tive'sins truc tions.
The message inthe displ aydisa pp ears.
If yo usel ect Cancel Can
cel theVehicleHea lth
Ch eck iscance led comp letel y.
The vehicleop era ting stateche ckbegins.
Yo uwi llsee theVehicledia gnosis Veh
icledia gnosis
act ivated. act
ivated.mes sage.
Whe nthe checkiscomp leted ,the Send Sen
d
veh icledia gno sticsdata(Vo ice con‐ veh
icledia gno sticsdata(Vo ice con‐
nec tionmay beinterruptedduring nec
tionmay beinterruptedduring dat
atra nsfer) dat
atra nsfer) message appe ars. The vehi-
cle data can now besent tothe Custom er
Assi stance Center.
X Pre ssOK OK
toconfi rmthe mes sage.
The voice conne ctionwi th the Custom er
Assi stance Center isterm inated .
Yo uwi llsee theVehicleDia gnosis: Veh
icleDia gnosis:
Tra nsferring data... Tra
nsferring data...mes sage .
The vehicleda ta issent tothe Custom er
Assi stance Center.
Dep endingonwhatthe custome rser vice rep-
res enta tiveagree dwi th you, the voice conne c-
tio nis re-e stablished afterthe trans feriscom-
pl ete .If nece ssary,yo uwi llbe conta ctedata
la ter time byano ther means,e.g.by e-ma ilor
pho ne.
Anothe rfu nctio nof the VehicleHea lthCheck
is the trans ferofser vice data to the Custom er
Assi stance Center. Ifaser vice isove rdue,the
CO MAND displ aysho wsames sage abou tva ri-
ou sspe cialoffe rsat your wo rksh op.
USA only:thi sinfo rma tioncan also be called
up und er"Owne rsOnl ine"at http:/ /
ww w.m busa.com.
Info rma tionon the data stor edinthe vehicle
(Y page 29) .
Info rma tionon Roadside Assi stance
(Y page 26). Garag
edoo rope ner
Ge neral notes The
Home Link®
ga rage door opene rinte grated
in the rear-view mirror allo ws youto opera te
up tothre ediffer ent door and gate system s.
Use theintegrated garage door opene ronl yon
ga rage doors that:
R ha ve safety stop andrevers efea ture sand
R mee tcur rent U.S. federa lsa fety standa rds
Once programed ,the integrated garage door
op ene rin the rear-view mirror willas su me the
fu nctio nof the garage door system 'srem ote
contro l.Pl ea se also rea dthe opera ting instruc -
tio ns for the garage door system .
Whe npro grammi ngaga rage door opene r,
pa rk the vehicleou tside the garage. Donot
ru nthe enginewhile pro grammi ng.
Ce rtai nga rage door drives areinco mpa tible
wi th the integrated garage door opene r.Ifyo u
ha ve diffi cul typro graming theintegrated 26
2 Fe
aturesSto wag ean dfe ature s