#
Select Parking Assistance menu2. #
For fur ther information on Remo teParking
Assis t:select 3. #
If necessar y,select ano ther parking space
4 orexploration mode 5todrive stra ight
ahead, into a garage forex ample. #
If necessar y,ch ange parking direction 6.%
Alternativel y,yo u can begin the parking pro‐
cedure with Active Parking Assist
(/ page 273) and continue with Remo te
Pa rking Assist from any vehicle position. To
do this, stop theve hicle during the parking
procedure and select transmission position
j. #
Switch off the ignition, exitth eve hicle and
ta ke theke y with you.
St arting the pa rking procedure without
selecting in advance #
Stop theve hicle and select transmission
position j. #
Switch off the ignition, exitth eve hicle and
ta ke theke y with you.
St arting the pa rking procedure while outside
th eve hicle #
Unlock theve hicle.
Car rying out a parking procedure with
Re mo teParking Assist
% Keep theve hicle key with you during the
parking procedure. You can cancel the park‐ ing procedure and bring
theve hicle to a
st andstill bypressing a button on thekey.
% On completion of the parking procedure, the
ve hicle is loc ked.
If yo u ha vestar tedth e parking procedure as
described abo ve,th eve hicle is ready toconnect
to yo ur mobile phone for a limi ted time. #
Start theRe mo teParking Assist App on the
mobile phone and connect totheve hicle. #
Follow the instructions of theRe mo tePark‐
ing Assist App.
% The indicator is automatically switched on
when the parking procedure is star ted and
switched off when it is comple ted.
% Ifth e connection between theve hicle and
th e mobile phone is inter rupte d while a park‐
ing manoeuvre is being per form ed, the
manoeuvre can be continued if the connec‐
tion is re-es tablished within a short time. 278
Driving and pa rking
intended
forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page134)
Blue tooth ®
connection
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. If the mobile phone supports all thefo l‐
lowing Blue tooth®
profiles, the full range of fea‐
tures is available:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem. R
MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
R HFP (hands-f ree profile)
- Wireless telephony is available on the
multimedia sy stem.
R SAP (SIM Access Profile)
- The car telephone has access tothe SIM
card data and dials into the mobile phone
network via theex terior aerial.
Ir re spective of this, Blue tooth®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions.
Ne twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free. 322
MBUX multimedia sy stem
Multi-s
tage trans fer depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R The available mobile phone transmission
te ch nology.
R The acti vated Mercedes me connect serv‐
ices.
R The service selected in thevo ice control sys‐
te m.
% A prom ptfor consent tothe data transmis‐
sion only occurs if the cor responding
Mercedes me connect service is not activa‐
te d.
Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
te d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Time of the call
R Reason forth e initiation of the call
R Confirmation of the data pr otection prom ptR
Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle
If a call is made for a service appointment via
th e service reminder, thefo llowing data is also
transmitte d:
R Cur rent milea geand main tenance da ta
If a call is made af ter auto matic accident or
breakdown de tection using the multimedia sys‐
te m, thefo llowing data is also transmitted:
R Cur rent milea geand main tenance da ta
R Cur rent vehicle location
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location If
th e data pr otection prom pthas been rejected,
th efo llowing data is transmitte dto enable targe‐
te d advice and an ef ficient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle
Data transfer if Mercedes me connect serv‐
ices are activated
Only if there spective service is activated will
additional incident-specific data be transmitted
in the second stage toenable an optimal
service.
An ove rview of the data transfer red is con tained
in the data pr otection information forthe
Mercedes me connect services. You can find
th ese in your Mercedes me user account.
Data processing
The data transmitted within the scope of the call
is dele ted from the processing sy stem af terthe
call is finished, in so far as this data is not being MBUX multimedia sy
stem 329
Apps
for Smartphone Integration
R Mercedes-Benz Link (implementation of the
function using the Mercedes-Benz Link con‐
trol box)
R Apple CarPlay ®
(wireless connection via
Blue tooth ®
also possible)
R Android Auto(wireless connection via Blue‐
to oth ®
also possible)
% For saf etyre asons, thefirs t acti vation of
Me rcedes-Benz Link, Apple CarPlay ®
or
Android Autoon the multimedia sy stem
must be car ried out when theve hicle is sta‐
tionary and the parking brake is applied.
Yo u can start Smartphone In tegration using the
My devices menu.
Yo u can end Smartphone In tegr ation via theMy
devices orby disconnecting the connecting
cable between the mobile phone and multimedia
sy stem.
% Mercedes-Benz recommends disconnecting
th e connection via the device manager or
th e connecting cable only when theve hicle
is stationar y. Overview of transfer
redve hicle data
When using Smartphone Integration, cer tain
ve hicle data is transfer redto the mobile phone.
This enables youto getth e best out of selected
mobile phone services. Vehicle data is not
directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset .
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving R
Day/night mode of the instrument clus ter
R Drive type
The trans fer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais used bythe mobile phone to
impr ovethe accuracy of the navigation (e.g. for
continuation in a tunnel). Mercedes-Benz eme
rgency call sy stem Information on
available emer gency call sys‐
te ms Tw
o types of emer gency call sy stem are availa‐
ble to yo u intheve hicle:
R Mercedes-Benz emer gency call sy stem 332
MBUX multimedia sy stem
%
The 112 emer gency call sy stem (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 20 17/79. Proper and full functionality of
th e11 2 emergency call sy stem (EU eCall)
depends on circums tances be yond the influ‐
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception centres
in there spective countries.
% Please obser vethat in theeve nt of a repair
ge nuine Mercedes-Benz batteries mu stbe
used which ha vebeen certified pursuant to
th e delegated regulation EU 20 17/79
(Appendix I). Other manu facturers are also
permitted pr ovided their batteries are certi‐
fi ed according tothe delegated regulation
EU 20 17/79.
The reisthe option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐
va tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers. Mercedes-Benz
recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on lytrans ferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatical lytrig gered
emer gency call in which there is no voice
con tact, the accident data is transmit tedimmediately
tothe public emer gency call
centre.
R Ifth e Mercedes-Benz emer gency call centre
is not available, the11 2 emer gency call is
car ried out automaticall y. Overview of emer
gency call sy stems Bo
th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (/ page 335) or
manually (/ page 336).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation. 334
MBUX multimedia sy stem
R
If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately. Tr
iggering a manual emer gency call #
Touse the SOS but ton in theov erhead
control panel: pressthe SOS button at least
one second long (/ page 326).
or #
Touse voice control: usethevo ice com‐
mands of the MBUX Voice Assis tant.
The emergency call has been made:
R Avo ice connection is es tablished with an
emer gency call centre. R
Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and the police tothe accident
site.
R A message with accident data is transmit ted
to the emer gency call centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe cent ral displa y. #
Dial the emer gency number 112 or an app ro‐
priate local emer gency call number on your
mobile phone. Emer
gency call sy stem data transmission Fo
r bo th th e Mercedes-Benz emer gency call sys‐
te m as well as the11 2 emergency call sy stem
(EU eCall) data is transfer redto the Mercedes-
Benz emer gency call centre or the public emer‐
ge ncy services call centre.
Depending on the emer gency call sy stem
(/ page 332) activated dif fere nt da tais trans‐
mit tedto the appropriate emer gency call centre. 336
MBUX multimedia sy stem
Obser
vethe additional following points during
st arting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12V.
R The vehicles must not touch.
R Vehicles with a petrol engine: jump-start
th eve hicle only when the engine and exhaust
sy stem are cold. St
arting assi stance and charging the12 V
battery Preparing
starting assi stance/the charging
process #
Secure theve hicle byapplying the electric
parking brake. #
Select transmission position j.#
Switch off the ignition and all electrical con‐
sumers. #
Open the bonn et. #
Open co ver1. #
Slide pr otective co ver2 of positive contact
3 onthe jump-s tarting connection point in
th e direction of the ar row. St
arting assi stance #
Connect the positive conta cts oftheve hicles
with the jump lead. Start with your ow nve hi‐
cle firs t. #
Start the engine of the donor vehicle and run
it at idling speed. #
Connect negative term inal 4ofthe donor
battery tothe ear thpoint of your vehicle 372
Breakdown assis tance
To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page374). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing
actions cannot be per form ed:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the automatic transmission cann otbe shif ted
to position iorj
% Ifth e automatic transmission cann otbe shif‐
te dto position iorthe driver's display in
th e instrument clus ter does not show any‐
th ing, ha vetheve hicle transpor tedaw ay
( / page 376). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. *
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km mu stnot be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page478). #
Do not open the driver's door or front
passenger door, otherwise the automatic
transmission automatically shifts toposition
j. #
Fittheto wing eye (/ page377). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. %
Vehicles with tow bar: you can also attach
th eto w bar tothe trailer hitch. Breakdown assis
tance 375