2020 MERCEDES-BENZ S-CLASS SALOON LONG service

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Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank
youfo r pur chasing a Mercedes-Benz
Before youfirs t drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat‐
ing li fespan of theve hicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
re ga rding them may lead todamage totheve hi‐
cle or injury topeople.
The standard equipment and product desc ript ion
of your vehicle may vary and depends on thefo l‐
lowing factors:
R Model
R order
R national version
R availability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the la yout of car parts and cont rol ele‐
ments dif fers accordin gly.
Mercedes-Benz is cons tantly de veloping its vehi‐
cles fur ther. Mercedes-Benz
therefore reser vesth eright to
int roduce changes in thefo llowing areas:
R design
R equipment
R tech nical features
The equipment in your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
th eve hicle:
R printed Owner's Manual
R service booklet
R equipment-dependent Supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
2235846704Z102
2235846704Z102

Light and sight
......................................... 15 2
Exterior lighting .......................................... 15 2
Interior lighting ............................................ 161
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 16 4
Mir rors ........................................................ 16 8
Area pe rmeable toradio wav es on the
windscreen ................................................ .171
Infrared-reflective windscreen function ....... 171Climate control
......................................... 17 2
Overview of climate contro l systems ..........1 72
Operating the climate control sy stem ......... 173 Driving and pa
rking ................................. 18 8
Driving ........................................................ 188
DY NA MIC SELECT switch ............................1 99
Au tomatic transmission .............................. 201
Fu nction of the 4MATIC .............................. 205
Re fuelling ................................................... 206
Pa rking ........................................................ 212
Driving and driving sa fety sy stems .............. 219
Tr ailer hit ch................................................ 282
Bicycle rack function .................................. 288 Ve
hicle towing instructions ........................ .290 Driver display
........................................... 291
No tes on the driver display .........................2 91
No tes on the 3D driver display .................... 291
Operating the driver display ........................ 291
Menus on the driver display ....................... 292
Head-up display .......................................... 293
Ve hicles with a 48 V on-board electrical
sy stem (EQ Boost tech nology) .................... 296
Overview of status displa yson the driver
display ........................................................ 297 MBUX multimedia sy
stem ...................... 298
Overview and operation .............................. 298
Sy stem settings ...........................................3 11
Na vigation and traf fic .................................. 315
Te lephone .................................................. .321
Mercedes me and apps .............................. 324
Mercedes-Benz emer gency call sy stem ...... 332
Ra dio, media & TV...................................... 340
Sound settings ........................................... 346 Main
tenance and care ............................. 347
ASS YST PLUS service inter val display ........ .347
Engine compartment .................................. 348
Cleaning and care ....................................... 353 Breakdown assistance
............................360
Emergency ................................................. .360
Flat tyre ...................................................... 362
Battery (vehicle) ......................................... 368
To w- starting or towing away ....................... 374
Electrical fuses ........................................... 378 Wheels and tyres
..................................... 383
No tes on noise or unusual handling char‐
acteristics .................................................. .383
No tes on regular lyinspecting wheels and
tyres .......................................................... .383
No tes on snow chains ................................ 383
Ac tivating or deacti vating snow chain
mode .......................................................... 384
Ty re pressure .............................................. 384
Wheel change ............................................ .387
Emergency spare wheel .............................. 396 Contents
3

Pr
otection of the environment
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
di st ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. Gene
ral no tes 21

Alw
ays specify theve hicle identification number
(VIN) (/ page478) when orde ring Mercedes-
Benz GenuineParts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase ag reement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. To
uch-sensitive controls
In addition tocon ventional switches and but‐
to ns, your vehicle is equipped with touch-sensi‐
tive cont rols.
These are located in thefo llowing areas of your
ve hicle:
R Roof and door contro l panel
R Climate control
R Steering wheel
R MBUX multimedia sy stem
The controls ha vetouch-sensitive user inter face
su rfaces. The sur faces are controlled bypress‐
ing or swiping toadjust settings or totrig ger
functions, forex ample.
In the area of theto uchsc reen, you also recei ve
haptic feedback in thefo rm of a pulse or a vibra‐
tion, or the sur face stru cture changes on the
to uch-sensitive user inter face su rface, forex am‐
ple. Yo
ure cei vehaptic feedback in thefo llowing sit‐
uations, forex ample:
R When pressing a button on the user inter face
su rface
R When sc rolling in a list or table
R When reaching a new area on the user inter‐
fa ce su rface, e.g. a pop-up wind ow
When handling touch-sensitive user inter face
su rfaces, obse rveth efo llowing points toavoid
problems operating:
R Do not af fix st icke rs or similar objects on the
sur faces.
R Keep the sur faces pr otected from moisture
and wet conditions.
R Keep the sur faces free of du stand dirt.
Some touch-sensitive cont rol elements ha ve a
symbol and integrated indicator lamps. When
operating, make sure topress on the symbol of
th e control element. General no
tes23

Operating saf
ety&
WARNING Risk of inju rydue tomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐
essary repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other
networ ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpec tedly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended. 24
General no tes

Wire
lessvehicle comp onents Fo
r EU and EF TAcount ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directive 20 14/53/EU.
The full texts of the EU declarations of confo rm‐
ity are available at thefo llowing website:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service cent re.
Brazil on ly:
No teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems.
Nigeria onl y:
Connection and use of the wireless communica‐
tion equipment in this vehicle are permitted by
th e Nigerian Communications Commission. Ukraine onl
y:
The manufacturer hereby declares that the wire‐
less vehicle components meet thete ch nical reg‐
ulations for two-w ayradios. You can obtain fur‐
th er information from a Mercedes-Benz Service
Centre.
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions: 26
General no tes

&
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics
connection of theve hicle, the function of
ve hicle sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that th
ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
ef fects:
R malfunctions in theve hicle sy stem
R permanent damage tovehicle components
Please referto thewa rranty term s and condi‐
tions forth is matter. General no
tes33