2020 MERCEDES-BENZ S-CLASS SALOON LONG sensor

Overview and operation
Note
s onthe MBUX multimedia sy stem &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. Overview of
the MBUX multimedia sy stem 1
Touch Control and cont rol panel forthe
MBUX multimedia sy stem
MBUX stands for Mercedes-Benz User Expe‐
ri ence.
• Operating Touch Control
2 Central displ aywith touch functionality
• Home sc reen ove rview
• Operating theto uchsc reen
3 Control panel with fingerprint sensor ú,
switches the MBUX multimedia sy stem on or
off Ü, switches the mute function on or
off a and adjusts thevo lume ø Fu
rther operating options:
R Conducting a dialogue with the MBUX Voice
Assis tant.
R Ope rating functions contact-f ree with the
MBUX Interior Assis tant.
The interaction then follo ws intelligently,
re actively or with hand or head mo vements.
R Ifth eve hicle is equipped with a driver cam‐
era, functions can be triggered via "Look &
Answer".
% You can find fur ther information about oper‐
ation as well as about applications and serv‐
ices in the Digital Owner's Manual.
Anti-theft pr otection
This device is equipped with tech nical pr ovisions
to protect it against theft. More de tailed informa‐
tion about anti-theft pr otection can be obtained
at a qualified specialist workshop. 298
MBUX multimedia sy stem

5
Rear displa yswith active con tent (co ver dis‐
play)
6 MBUX rear tablet
To share content, drag a display and drop it over
ano ther displa y.
To control media pl aybac k,tap a displa y. Operating
the MBUX multimedia sy stem Using
Touch Control 1
© Shows th e home screen
2 Touch Control =9Ì
:swipe in the direction
of the ar row (navigate)
a Press (con firm)
3 G Returns tothe pr evious display
4 6 Makes or accepts a call
5 ~ Rejects or ends a call
6 Increase volume: swipe upwards
Re duce volume: swipe down
8 Switchoff the sound: press
7 ß Calls up favo urites (press brief ly) or
adds favo urites (press and hold)
8 £ Starts the MBUX Voice Assis tant
Yo u can navigate thro ugh menus and lists via the
to uch-sensitive sur face of Touch Control 2
using a single-finger swipe ,fo rex ample: #
Toenter a character: select acharacter
using theke yboard and press on Touch Con‐
trol 2. #
Toselect a menu option: scroll in a list and
press Touch Control 2. #
Tomo vethe digital map: swipe in any
direction. Using
theto uchscreen 1
Fingerprint sensor
2 Switches the MBUX multimedia sy stem on or
off
3 Switches the mute function on/off
4 Adjusts thevo lume
Press ±orq or swipe overth e button 300
MBUX multimedia sy stem

The driver camera must be set up
forfa ce de tec‐
tion before use. Teaching-in biom etric da ta
( / page 309).
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R The camera is co vered or dirty, mis ted up or
scratched.
R The driver's face and/or eyes are co vered.
R The driver is wearing glasses that block inf ra‐
re d.
Display messages
In thefo llowing situations display messages may
be shown:
R The driver camera is inope rative.
The camera is faulty.
The Driver camera inoperative See Owner's
Manual message appears.
R The driver camera cannot capture the posi‐
tion of your head. The
Change steering wheel/ seat position
until 6 dots are visible on the upper edge of
the screen message appears.
R The view of the driver camera is reduced or
re stricted.
The Driver camera view currently restricted
See Owner's Manual message appears.
Note s on care
Please comply with the no tes on caring forthe
interior (/ page 358). Switching
the driver camera on or off Multimedia sy
stem:
4 © 5
Settings 5
System
5 Intelligent assistants #
Select OnorOff.
When the driver camera is switched off, thefo l‐
lowing functions are not available or limited:
R The 3D driver display
R The MBUX augmen tedre ality Head-up Dis‐
play (/ page 293) R
The mic rosleep de tection of ATTENTION
ASSIST (/ page 226)
R The facial recognition
This function ser ves as sensor input for
authentication and unlo cking of the user pro‐
fi le and pr otected applications
(/ page 309).
R Multimodality
This function activates the MBUX Voice
Assis tant wi theye controll, e.g. forth e con‐
fi rm ation of a display message byvoice. Information on users, suggestions and
fa
vo urites &
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a user profile may trigger an
adju stment of the driver's seat tothe posi‐
tion sa ved under the user profile. You or
ot her vehicle occupants could be injured in
th e process. MBUX multimedia sy
stem 307

#
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the cen‐
tral displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile. User profiles and user-specific content
Prerequisites
forth eve hicle owner:
R You ha vea Mercedes me user account.
R You ha vea Mercedes me PIN.
R You ha veagreed tothete rm s of use.
User profiles sa vepersonal settings. If theve hi‐
cle is used byseveral people, a person can
ch ange their profile settings without changing
th e settings of other users.
Yo u can individualise a user profile in theve hicle
using the set-up assis tant or using the settings
in your user profile. Some settings, e.g. the
Mercedes me PIN and a profile pho toare made
in the Mercedes me app or in the Mercedes me
Po rtal.
User-specific con tent and applications wi thper‐
sonal data are pr otected bydiffere nt le vels of
security. Toaccess pr otected conte nt,the
Mercedes me PIN and, depending on theve hicle
equipment, biometric sensors can be used.
% The security le vel is set bythe multimedia
sy stem and calculated from the combination of all sensor inputs. Some security le
vels
cannot be turned off.
% When a user profile is activated, thefo llow‐
ing personalised com fort systems, forex am‐
ple, can be adjus ted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Air conditioning adjustment
If th e user profile is activated when driving
th en the driver's seat position will not be
adjus ted.
Depending on theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set‐
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Suggestions and favo urites 308
MBUX multimedia sy stem

Suggestions
The
vehicle can learn the habits of the driver. It
th en makes suggestions rega rding navigation
destinations, phone numbers and music prefer‐
ences. The pre-requirements forth at are the
selection of a user, your consent tothere cord‐
ing of da taand suf ficient collected da ta.
Favo urites
Fa vourites of feryo uqu ick access tofrequently
used applications. 100favo urites are available in
tot al. Configuring users, suggestions and
favo ur‐
ites Re
quirements:
R Touse the set-up assis tant: theve hicle is sta‐
tionar y.
Multimedia sy stem:
4 © 5
f 5
Change user
Ad ding a user #
Select fAdd user .
A QR code is loaded. #
Scan the displa yed QR code with the
Mercedes me app or any QR code scanner
on a mobile device. If the Mercedes me app
is not yet ins talled on your mobile device,
yo u will be directed tothestore of your
mobile device. #
Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
yo ur user profile in theve hicle.
If only your user profile is available, it will be
loaded automaticall y.
If more than one user profile is available, you
will be directed tothe user selection.
When theve hicle is stationar y,the set-up
assis tant starts automatically af ter user
selection.
Selecting user options #
Select Settings . #
Toconfigure suggestions: selectSugges-
tions settings. #
Select Suggestions. #
Swit chthe options on or off.
If an option is switched on and suf ficient
da ta has been gathered, suggestions based
on your user behaviour will be of fere dto yo u. #
For in telligent multimodalit y:select Multi-
modality.
If th e option is active, the MBUX Voice Assis‐
ta nt can be acti vated in cer tain situations. #
Toswitch the learning function off for
24 h:switch on Deactiv. intelligent learning
for 24h . #
Todel ete cumula ted sug gestions: select
Reset suggestion history . #
Select Ja(Yes).
Pr otecting user-specific content and applica‐
tions
If yo u add a new user, access pr otection is
already activated forth e user profile. The
Mercedes me PIN and, depending on theve hicle
equipment, biometric sensors are available for
access. Biometric sensors must be taught in in
th eve hicle. The authentication process then
ta ke s all taught-in and available sensors into
account. MBUX multimedia sy
stem 309

The
following user-specific con tent and applica‐
tions are pr otected, forex ample:
R User selection and user profile settings
R The teaching-in of biom etric senso rs
R Sug gestions
The data and de term ination of the most
probable navigation destinations, media
sources, radio stations, con tacts and mes‐
sages are pr otected.
R ENERG IZINGCOACH
The recorded health da taand their eva luation
are pr otected.
R Mercedes me connect store
The pur chase of services is pr otected. #
Switch Protect content on or off.#
Switch Access protection on or off.
% When access pr otection is switched off, your
user profile can be accessed and changed
from everyvehicle seat.
% Access pr otection is switched on or off on a
ve hicle-specific basis. Te
aching in, editing and deleting biometric
data
The biometric data models are sa ved in the sen‐
sors in theve hicle. If recognition has been
ta ught-in, this sensor ser ves as a contri butory
fa ctor for auth entication on the multimedia sys‐
te m. #
Select Biometric data. #
Select Fingerprint recognition ,Facial recog-
nition orVoice recognition.
% If necessar y,authenticate yourself on the
multimedia sy stem. #
Select Configure. #
Touse fingerprint: place and lift your finger
se veral times on thefingerprint sensor under
th eto uchsc reen .
The finger is scanned. If the scanning proce‐
dure is successful, a message appears on the
central displ ay.Yo u can unlo ckyour user pro‐
fi le and pr otected applications with your fin‐
ge r print. #
Touse face recognition: closethe driver's
door or fastenthe driver's seat belt. #
Look at the driver display for about five sec‐
onds.
Yo ur face is scanned. A message in the driver
display sho wswhe ther facial recognition was
successful or not. You can unlo ckyour user
profile and pr otected applications with the
fa cial scan. #
Touse voice recognition: speakthe sen‐
te nce shown on the cent ral display and fol‐
low the instructions of thevo ice assis tant.
If th evo ice recognition was successful, a
message appears onthe cent ral displa y.Yo u
can unlock your user profile and pr otected
applications with voice input.
% Avoid bac kground or disturbing noises dur‐
ing voice recognition. #
Todel ete biometric data: selectDelete. #
Select Ja(Yes).
Selecting a user
% When you call up your driver profile, the driv‐
er's seat and thesteering wheel can be set. 310
MBUX multimedia sy stem

R
Engine oil level Reduce andthe bar display
fo r indicating the oil le vel on the driver dis‐
play is yellow and is abo ve"max": #
Drain off any excess engine oil that has been
added. Todo so, consult a qualified specialist
wo rkshop.
R For engine oil level switch on ignition #
Switch on the ignition tocheck the engine oil
le ve l.
R Engine oil level System inoperative : The oil
le ve l sensor is defective or not connec ted. #
Consult a qualified specialist workshop.
R Engine oil level currently inoperative #
Close the bonn et.
To pping up engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. &
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot
component parts in the engine compart‐
ment, it may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. *
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Follow the instructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. *
NO
TEDama gecaused bytopping up too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. #
Have excess engine oil remo ved at a
qu alified specialist workshop. %
Depending on driving style, theve hicle con‐
sumes up to0.8 litr e of oil pe r10 00 km. The
oil consum ption may be higher than this
when theve hicle is new or if you frequently
drive at high engine speeds.
% Depending on the engine, the cap may be
ins talled in the engine compartment in dif‐
fe re nt locations. Maintenance and care
351

R
Make sure thera dar sensors function
(/ page 220). Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐
wo rkcare" (/ page 355). They also app lyto
matt decorative foils.
Obser vethe no tes on cleaning decorative foils to
avo idvehicle damage.
Cleaning R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
subs tances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is
ot herwise a risk of damaging the decorative
fo il ir reparably.
R Ifth ere is dirt on thefinish or if the decora‐
tive foil is dull: use thePa int Cleaner recom‐
mended and appr ovedfo r Mercedes-Benz. R
Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Topreve ntwate rst ains, dry a foil-wrapped
ve hicle with a soft, absorbent clo thafter
eve rycar wash.
Av oiding dama getothe decorative foil
R The service life and colouring of decorative
fo ils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. 356
Maintenance and care