2020 MERCEDES-BENZ S-CLASS SALOON LONG air condition

#
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R The ball neck is extended and engaged in a
secu rely loc ked position.
Tr ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R The trailer is connected cor rectl y.
R The trailer lighting sy stem is in working
order. The functions of
thefo llowing sy stems will be
af fected bya cor rectly connected traile r:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross traf fic wa rning
R Manoeuvring brake function
R Reversing camera
R 360° camera
R AIRMATIC
Coupling up a trailer
* NO
TEDama getothest ar ter battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Remo vethe co ver cap from the ball head and
st ore it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. #
Open the soc ket cap. #
Inse rtthe plug with lug 1in groo ve3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far
as it will go. #
Let the cap engage. 286
Driving and parking

Note
s onthe driver display &
WARNING Risk of accident due to a
driver display malfunction
If th e driver display has failed or malfunc‐
tioned, the function restrictions applying to
saf etyre leva nt sy stems are not visible.
The operating saf ety of your vehicle may be
impaired. #
Drive on carefull y. #
Have theve hicle checked immediately
at a qualified specialist workshop. If
th e operating saf ety of your vehicle is
impaired, park theve hicle immediately and
safel y.Con tact a qualified specialist workshop.
The driver display sho wsbasic information such
as speed, engine speed, fuel le vel and coolant
te mp erature.
Ad ditional functions available to you include the
fo llowing:
R Differe nt menus, for Assis tance and Naviga‐
tion R
Status displa ysforth e driver assis tance sys‐
te ms
R Display messa ges
R Indicator and warning lamps
R Information on Consumptionandrange
The menu contents and settings can be individu‐
al ly adjus ted and set. Note
s onthe 3D driver display
The 3D driver display enables a spatial represen‐
tat ion of the conte nt ofthe driver displa y.It is a
prerequisite that the driver be recorded bythe
driver camera.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R The driver camera is deactivated or is not
working.
R The driver is outside the de tection range of
th e driver camera. R
The operating conditions are not in place,
e.g. if the outside temp erature is too low or
to o high. Operating
the driver display &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integrated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Obser
vethe legal requ irements forth e count ry
in which you are cur rently driving when operat‐
ing the driver displa y. Driver display
291

The MBUX Interior Assis
tant de tects the pres‐
ence of the front vehicle occupants using a 3D
laser camera. The Assis tant interpr ets natural
hand, head and body mo vements cont extually or
upon theex plicit requ est of theve hicle occu‐
pants. The Assis tant can thus automatically trig‐
ge rve hicle interior functions and assist appropri‐
ately tothe situation.
The Assis tant recognises driver and front
passenger interactions. Cameras
1are loca ted in theove rhead control
panel. The Assis
tant supports vehicle and inf otainment
functions at thre e interaction le vels:
R INTELLIGENT
The Assis tant recognises vehicle occupants
automatically and activates functions.
R REACTIVE
The Assis tant recognises the natural body
language of a vehicle occupant and car ries
out functions automaticall y,appropriate to
th e situation.
R CONTAC TLESS
The vehicle occupant actively requ ests a
function using a hand mo vement or pose.
The Assis tant of fers functions forth efo llowing:
R SAFETY
The Assis tant supports vehicle occupants
with the use of restra int sy stems.
R COMFORT
The Assis tant enhances comfort byautomat‐
ing functions inside theve hicle and support‐
ing natural interaction with theve hicle.
R INFOTAINMENT Ope
rating options or information are high‐
lighted and/or shown on the cent ral display
as your hand approaches. The vehicle occu‐
pants can car ryout a favo urite function with
a hand pose.
Sy stem limits, display messages and no tes
fo rre ctification
The er ror messa ges are shown in the cent ral dis‐
pla y.
The sy stem may be impaired or may not function
in thefo llowing situations:
R The camera in theove rhead control panel
may heat up due tooperating conditions. As
a re sult the camera may switch off temp ora‐
ri ly , particular lyduring longer periods of
operation and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is
av ailable again.
The Interior Assistant is temporarily unavaila-
ble. You will be informed as soon as the func-
tion is available again. message appears. MBUX multimedia sy
stem 303

#
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the cen‐
tral displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile. User profiles and user-specific content
Prerequisites
forth eve hicle owner:
R You ha vea Mercedes me user account.
R You ha vea Mercedes me PIN.
R You ha veagreed tothete rm s of use.
User profiles sa vepersonal settings. If theve hi‐
cle is used byseveral people, a person can
ch ange their profile settings without changing
th e settings of other users.
Yo u can individualise a user profile in theve hicle
using the set-up assis tant or using the settings
in your user profile. Some settings, e.g. the
Mercedes me PIN and a profile pho toare made
in the Mercedes me app or in the Mercedes me
Po rtal.
User-specific con tent and applications wi thper‐
sonal data are pr otected bydiffere nt le vels of
security. Toaccess pr otected conte nt,the
Mercedes me PIN and, depending on theve hicle
equipment, biometric sensors can be used.
% The security le vel is set bythe multimedia
sy stem and calculated from the combination of all sensor inputs. Some security le
vels
cannot be turned off.
% When a user profile is activated, thefo llow‐
ing personalised com fort systems, forex am‐
ple, can be adjus ted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Air conditioning adjustment
If th e user profile is activated when driving
th en the driver's seat position will not be
adjus ted.
Depending on theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set‐
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Suggestions and favo urites 308
MBUX multimedia sy stem

Indicators in
the displa ys
The following messages appear in the multime‐
dia sy stem display for bo themer gency call sys‐
te ms:
R SOS NOT READY: the ignition is not on or
eCall is not available. This does not necessa‐
ri ly indicate comple tefailure of the emer‐
ge ncy call sy stem. Emer gency calls call still
be transmitte d.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction of the emer gency
call sy stem, the loudspeakers, microphone,
airbag or the SOS button, forex ample, are
fa ulty. Yo
u can recognise a fault in the emer gency
call sy stem bythefo llowing displa ys:
R A cor responding message appears onthe
driver displa y.
R The SOS button lights up red continu‐
ousl y. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emergency call sy stem (EU
eCall) automatically initiate an emer gency call:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident
R After an auto matically initia ted emer gency
st op byActive Emergency Stop Assist The emer
gency call has been made:
R Avo ice connection is es tablished with the
emer gency call centre.
R A messa gewith accident data is transmitted
to the emer gency call centre.
The SOS button in theove rhead control panel
fl ashes until the emer gency call is finished.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency number 112 or an app ro‐
priate local emer gency call number on your
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and/or the police tothe acci‐
dent site. MBUX multimedia sy
stem 335

R
frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
tyres must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS service inter val display can
calculate the service due date only when the
battery is connec ted. #
Display the service due date on the driver
display and no teit down before disconnect‐
ing the battery (/ page 347). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, the actuation of
th e active bonn etreduces therisk of injury to
pedestrians. The rear area of the bonn etis
ra ised byappr oximately 80 mm.
Af ter being triggered, the active bonn etremains
in thera ised position. Limited visibility due to
th era ised bonn etcannot be ruled out.
Af terth e active bonn ethas been actuated,
pedestrian pr otection may be limited.
Ha ve the full functionality of the active bonn et
re stored immediately in a qualified specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu alified specialist workshop. If a
safe continued journey is not possible, contact a
qu alified specialist workshop. Opening and closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. 348
Maintenance and care

#
Remo vecap 1bytheta b. #
Top up thewa sher fluid.
% Further information about the windscreen
wa sher fluid (/ page 488) Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
during towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. Maintenance and care
353

R
Make sure thera dar sensors function
(/ page 220). Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐
wo rkcare" (/ page 355). They also app lyto
matt decorative foils.
Obser vethe no tes on cleaning decorative foils to
avo idvehicle damage.
Cleaning R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
subs tances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is
ot herwise a risk of damaging the decorative
fo il ir reparably.
R Ifth ere is dirt on thefinish or if the decora‐
tive foil is dull: use thePa int Cleaner recom‐
mended and appr ovedfo r Mercedes-Benz. R
Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Topreve ntwate rst ains, dry a foil-wrapped
ve hicle with a soft, absorbent clo thafter
eve rycar wash.
Av oiding dama getothe decorative foil
R The service life and colouring of decorative
fo ils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. 356
Maintenance and care